Michael ISR

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    Product Features and Overview

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    Sales Data Exchange Product

    Uses ATPCO core competence of data

    collection and distribution to gather sales

    transactions globally and output a single file

    per day to the customer

    Economies of scale

    Leveraging industry solutions

    Reliability of data processing

    Neutrality

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    ATPCO Collection and Distribution

    Avoids...

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    ATPCO Collection and Distribution

    Promotes...

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    Data Features

    Record 01: Core sales elements (e.g., agency code, date of sale) Record 02: Marketing elements (e.g., time of booking) Record 03: Ticket face data (e.g., fare, taxes, total) Record 04: Financial information (e.g., fare numeric, commissions, tax) Record 05: Coupon information (e.g., board, off, flight numbers)

    Record 07: Form of Payment details (e.g., credit card number) Record 08: Fare Calculation Area Record 09: Exchange ticket details (e.g., Original Issue place, date,

    agency) Structures also built for

    Record 15/16: Miscellaneous Document Record 80/81/82: Structured fare calculation data Record 30/32: Net information from BSP

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    Market Trends

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    Market Statistics

    101 Sales Data Exchange customers

    36 ISR customers

    4 credit card companies

    2 rail companies

    95 airline companies

    550 million TCNs processed in last 12 months, of which

    23 million TCNs codeshared

    10 million credit card bin processed items

    124 million ISR records output

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    Market Trends

    35 of the top 50 passenger carrying airlines

    by volume are ATPCO sales data exchange

    customers

    Over 80% of the total sales volume of these

    customers is processed through the

    exchange

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    Data Distribution Channels

    Direct Airline

    Reservations Hosted

    19%

    Direct Airline

    Reservations TCN

    10%

    Direct Airline

    Reservations ET

    6%

    GDS

    65%

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    ISR Users

    --16Non-Alliance

    27113oneworld

    30103SkyTeam

    672114STAR

    %Total

    Members

    ISR

    Customers

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    Market Development

    Remaining large carriers not yet customers

    Any carrier in top 250 who interlines

    Remaining BSP transactions ARC transactions

    Electronic tickets....?

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    Market Growth Summary

    Net increase in customers of10% in last 12 months

    Total volume output hasdecreased year on year byaround 10% reflecting greaterfocus on interline transactions

    Huge increase in ISR in thesecond year of operation (450%)

    BSP transactions starting to flowthrough exchange

    Anticipated room for sustainedgrowth from BSP and ARC transactions New small- to mid-sized carriers

    Product provides value for muchsmaller carriers than first group

    0

    20

    40

    60

    80

    100

    120

    2000 2001 2002 2003 2004 2005 2006

    Sales Data Exchange Customers

    ISR Customers

    BSP Data Suppliers

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    The Industry Sales Record

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    ISR Product Description

    The Industry Sales Record is a robust sales

    data feed incorporating TCN, BSP, and ARC

    data into one consolidated record, which is

    virtually the same as the existing TCNformat

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    TCN

    1300 daily

    BSP

    1300 daily

    CAT

    1300 daily

    Industry Sales Record Flow

    Note that n is defined

    number of days per

    plating carrier andcountry of sale, allowing

    flexibility between

    maximum data matching

    and minimum data delay

    Does the form

    number indicateagency stock?

    Is the plating carrier

    and country code on

    the ISR hold table?

    Is the first flight datewithin n days?

    ISR File

    Created

    NO

    NO

    NO

    YES

    YES

    YES

    ISR

    DATABASE

    Set release date to

    immediate (+0)

    Set release date to

    table defined (+0 to +6)

    Check for match on:

    TDNR

    CDGT

    AGTN

    Match

    (BSP/ARC/TCN)

    No Match

    (BSP/ARC only)

    Date Expired

    (TCN only)

    C

    O

    D

    E

    S

    H

    A

    R

    E

    P

    R

    O

    C

    E

    S

    S

    I

    N

    G

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    Industry Sales Record Benefits

    Single file format

    Centralized data processing by ATPCO once for theindustry

    Consolidates the different sources of ticket data into one

    transaction Automatically copies and distributes to all codeshare

    partners that require receiving the transaction

    Consolidation of sale and cancel information into one

    transaction Enables 100% First & Final automated interline billing

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    ISR and TCN Formats

    The following differences apply for TCN-createdISR transactions Application ID (APID)

    Data Foundation (FNDT)

    Sale Cancel Indicators

    The following differences apply for BSP-createdISR transactions

    Ticketing Airline Code (TACN) ISO Country Code (ISOC)

    System Provider Code (SASI)

    Record 30 and 32

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    ISR: Common Misconceptions

    My sales data will be held beyond its useful lifespan

    Sales data is held onlyif there is the possibility fora BSP/ARC match and onlyas long as you wish Only if the ticket is agency stock (by form code)

    Only if the ticket is plated on a carrier supplying daily BSP (byplating carrier in TDNR)

    Only if the ticket is sold in a country where daily BSP is beingsupplied (by first 3 positions of AGTN)

    Only if the first flight date is beyond the hold period

    Only ifallof these criteria are met will the TCN be held

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    ISR: Common Misconceptions

    ISR is a different format from TCN andrequires significant system changes

    The only change required is in the header (APID = ISR); allother changes used existing filler

    Allows you to receive TCN immediately and develop toyour own timescale to take advantage of other data fields

    When you are ready, you can elect to receive new BSP-only Records 30 and 32 including net information

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    ISR: Common Misconceptions

    Until other carriers join ISR, the benefits are small

    Immediate benefits from switching to ISR today include Processing efficiencies like duplicate removal across files

    Sale and Cancel merge

    BSP data is already being supplied and distributed multilaterally toexisting ISR customers leading to improved coverage of sales data

    More benefits will accrue as more carriers join the ISR withno additional cost

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    ISR: Common Misconceptions

    Sending BSP data involves a major effortby the providing carrier

    There are three ways to send your BSP to ATPCO

    Direct to ATPCO from your carrier systems (7 carriers today) Instruct iiNet to copy the file to ATPCO (2 carriers today)

    Instruct the individual DPC to forward the file to ATPCO

    Depending upon carrier preference, these files can be Zipped or unzipped

    Concatenated or separated by country

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    What To Do Now

    ATPCO recommends that each airline Sign the ISR contract (nothing changes until you are

    ready) No volume = No charge if you are not an existing customer

    Take a test file based on your existing TCN forcomparison

    Document your daily BSP/ARC files

    Supply a BSP file for testing so that you can evaluate the

    format of all types of ISR TCN only

    BSP/ARC only

    TCN/BSP/ARC merge

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    Sales Data Utopia

    [noun] ideally perfect state...ideas which could be/are considered able toradically change our world are often called Utopian ideas.

    Every customer supplies 100% of your direct reservation data to ATPCO, addressed to marketing

    carriers in the itinerary 100% of your BSP data 100% of your ARC data (when available) Regularly updated codeshares for operating and marketing carriers Justification to their top interline partners on the joint benefits of ISR

    Every customer receives

    All GDS TCN available through ATPCO ISR to enable BSP and ARC distribution Neutrally prorated results to enable First & Final relationships

    Every customer allows Data file to be transmitted to ARC for use in post-sales processing only