Mettenmeier Solutions - Intl. Issue 2010

20
SeCuRi SAT: Pipeline Network Inspections Automating Field Service Processes with Workforce Management Smallworld GIS: Projects, Services, Solutions Solutions METTENMEIER MAGAZINE FOR THE UTILITIES INDUSTRY International Issue 2010 Mettenmeier CONSOLIDATED NETWORK DATA EFFICIENT SERVICE PROCESSES SUSTAINABLE ASSET STRATEGIES FRESH WIND FOR YOUR NETWORKS

description

Mettenmeier Magazine for the Utilities Industry

Transcript of Mettenmeier Solutions - Intl. Issue 2010

Page 1: Mettenmeier Solutions - Intl. Issue 2010

SeCuRi SAT:Pipeline Network Inspections

Automating Field Service Processeswith Workforce Management

Smallworld GIS:Projects, Services, Solutions

SolutionsMETTENMEIER MAGAZINE

FOR THE UTILITIES INDUSTRY

InternationalIssue 2010

Mettenmeier

CONSOLIDATED NETWORK DATAEFFICIENT SERVICE PROCESSES SUSTAINABLE ASSET STRATEGIES

FRESH WIND FOR YOUR NETWORKS

Page 2: Mettenmeier Solutions - Intl. Issue 2010

EditorialPutting networks on course for success 3

New GIS Service Provider to Stadtwerke MünchenMettenmeier expands its presence in southern Germany 4

PSS/Sincal Interface for Smallworld Systems (Norway) 5

Globema distributes Mettenmeier’s GIS-based solutions in Eastern Europe 5

Mettenmeier Conference “Utility Solutions” 5

Automated Pipeline Network Inspections at Stadtwerke München 6SeCuRi SAT based on Smallworld GIS

Smallworld GIS for the Dutch Water Networks 8Migration project at Vitens

Stadtwerke Hamm: Pragmatic and Cost-efficient SAP-GIS Integration 9

GIS and SCADA Integration 10GGEW creates synergies in data utilisation

Smallworld Field 4.1.1 11

Field Force Automation 12Automating field serVice processes through workforce management

OSAM – Strategic and Operational Asset Management 14

Samco Networks – Selected Case Studies 15Stadtwerke Leipzig Netz and E.ON Mitte

Tools and additional functionality for Smallworld GIS 16Smallworld solutions by Mettenmeier

Network Calculation and Smallworld GIS 18

Smallworld Trainings 19

2 | Mettenmeier Solutions, intl. Issue 2010

Page 3: Mettenmeier Solutions - Intl. Issue 2010

Moving toward next-generation networks and operations, utility companies face their biggest challenges in the triangle Affordability, Security and Sustainability. Therefore the management of energy supply networks is getting more complex. Software solutions are required to allow intelligent asset management and efficient network service processes. That’s why Mettenmeier is dedicated to deliver solutions for consolidated network data, efficient service processes and sustainable asset strategies.

In times of economical and regulatory pressure it is therefore of the utmost importance to apply existing data and IT tools to their optimum. Through skilled integration of IT and network infrastructures with their operational processes, supply systems can today be made more reliable and economical. Mobile workforce management, which automates field work, business process management or risk-oriented asset management are only a few examples.

In the last few years here at Mettenmeier we have advanced from pure utility documentation and GIS software development to designing creative and tailor-made solutions. In far-sighted data models we have already implemented what is now specified by various organisations, e.g. for outage management or maintenance. We help our customers to integrate GIS data in interlocked data and process management

routines, whether using mobile solutions, online portals, by integration with SAP or network calculation, or when utilising the data for regulation management or strategic corporate decision-making.

One route is via the use of web services, which allow integration of resource data from a variety of sources. This allows flexible applications to be created with which attributes and geometries can be used to support network operating processes and strategic asset management. Our partner company Samco Networks recently successfully demonstrated how risk-based asset management can be implemented in practice with the aid of resource data and strategy tools, e.g. for E.ON Mitte AG.

This issue of Solutions once again discusses a selection of the many solutions offered by Mettenmeier in the context of data, processes and strategies for network operators:

■ Solutions for Geographic Information Sys tems■ Mobile Workforce Management■ Simulation Tools for Asset Management

We are well aware that we can only be as successful as our customers. It is therefore a matter of importance to us to see our customers not only as clients, but also as partners who enjoy the cooperation with Mettenmeier. Good customer satisfaction rates confirm that this is the case.

Putting Networks on Course for Success

Mettenmeier Solutions, intl. Issue 2010 | 3

Transparency, trust and security are important yardsticks for guaranteeing the success of your projects. Just some of the reasons why we host the annual three-day Utility Solutions congress to provide a platform for active exchange between customers, partners and manufacturers.

I would like to thank you for your continuing trust in us.

Yours,

Ulrich Mettenmeier

Page 4: Mettenmeier Solutions - Intl. Issue 2010

4 | Mettenmeier Solutions, intl. Issue 20104 | Mettenmeier Solutions, intl. Issue 2010

MettenMeier expands its presence in southern GerMany

New GIS Service Provider to Stadtwerke MünchenThe Munich municipal utility company Stadtwerke München (SWM) have invested their trust in Mettenmeier GmbH services for years. Alongside data capture of electricity network data, additional projects involving NIS (Network Information System based on Smallworld GIS) were implemented. In addition, nine of the current model of Mettenmeier‘s robust Tablet PC ’colibri X7 protect‘ were recently acquired for mobile field work.

“When looking for a new GIS service provider in 2008 we chose Mettenmeier‘” says Manfred Pröger from the Information and Process Technology department of SWM Services GmbH. “We were convinced that Mettenmeier could support us in the best possible way in systems operation and in advancing NIS, as well as in system user support.”

To guarantee trouble-free implementation of the Smallworld core system, which included the adopted Network Resource Managers (NRM) and additional modules and tools, the Stadtwerke München NIS team has been reinforced by up to six Mettenmeier staff since 2009. In addition to the obligatory troubleshooting, they supervise the entire process of implementing the user‘s operational requirements: software requirements are put into practice from compilation of the job and performance specifications, through adapting

Copyright Tourismusamt München, C. Reiter

Solutions – Mettenmeier Magazine for the Utilities Industry,International Issue 5, March 2010Publisher:Mettenmeier GmbH, Klingenderstr. 10-14,33100 Paderborn, GermanyEditor:Ingo Rameil, +49 5251 150-331, [email protected]: Ackehurst Mediendesign, Bielefeld© Copyright 2010 Mettenmeier GmbHNo material may bSe reprinted or reproduced wholly or in anypart without written permission of Mettenmeier GmbH.

existing products, to the production of new implementations.

Additional services from the Mettenmeier solution range have already been ordered: Mettenmeier will assume duties in a variety of NIS-related projects to support the IT strategy, such as systems advice, project management, process and requirements analysis, development and implementation, and user training. A team consisting of consultants, system architects, developers and support staff will be made available to fulfil requirements in various projects. Mettenmeier substantially promotes customer proximity through these measures and creates a stronger presence in southern Germany to better support Stadtwerke München and other customers.

Page 5: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 5

PSS/Sincal Interface for Smallworld Systems (Norway)Norwegian IT Company Smallworld Systems AS and Mettenmeier GmbH have agreed to cooperate in the field of Smallworld based GIS solutions. The objective is to offer a broader portfolio to customers in Norway and other Scandina-vian countries, e.g. Mettenmeier’s PSS/Sincal-Smallworld interface, Operation Analyser, Delta Analyser, Multi Object Editor or GPS Connector. Mettenmeier will support Smallworld Systems AS in the presales, sales and project process for Norwegian utility companies and Smallworld Systems delivers software licenses and provides services in utilising their in-depth Smallworld expertise and their regional industry knowledge.The first project was the development of a PSS/Sincal interface for Smallworld GIS.

Based on Mettenmeier’s flexible network calculation concept, the interface was adapted to the bespoke data model used by a Norwegian utility company. The existing software code of the interface was evaluated

and the experts of Smallworld Systems

were coached and enabled to continue customizing the interface to deliver the best possible solution to the customer.

Mettenmeier’s PSS/Sincal interface has proven practical suitability at a number of German customers. It has been certified by system vendor SIEMENS. Through the technical participation of SIEMENS, the interface is optimised both for PSS/Sincal as well as for the Smallworld data models for electricity, gas, water and district heating.

Polar explorer Arved Fuchs impressed with his presentation on climate change

The exhibition was a magnet for the audience

General Manager Smallworld Martin Ansell at the opening session

Hands-on session, during which the participants can try their own hand

Mettenmeier Solutions, intl. Issue 2010 | 5

Mettenmeier Conference “Utility Solutions”Presentations, hands-on workshops, exhibition – Mettenmeier’s “Utility Solutions” conference has become a major meeting point for the utilities industries. Every year, more than 200 delegates join toghether for an ultimate experience. Under the banner of ‘Data - Processes - Strategies‘ they are able to get an outline of highly economical GIS, asset management and workforce management solutions for network data, network service processes and network strategies.

In 2009, the Congress Center Essen provided a fitting venue for the three-day exchange at a high level, as well as for workshops and presentation series‘ introducing projects in practice, current industry topics and innovative IT solutions. The next conference is March 23–25, 2010, at the world’s largest computer museum “Heinz Nixdorf Forum (HNF)” in Paderborn, Germany.

Globema distributes Mettenmeier’s GIS-based solutions in Eastern EuropeMettenmeier and Globema, both GE Energy Authorized Partners, have agreed to start a co-operation in the field marketing Smallworld-based solutions. The first ambition is to extend the market reach of Smallworld NRM Water and Smallworld NRM Wastewater to the Eastern part of Europe. Globema, headquartered in Warsaw, delivers GIS solutions to utilities and telecommunications in Poland, in Romania, Czech Republic, Slovakia and other East European countries.

Page 6: Mettenmeier Solutions - Intl. Issue 2010

6 | Mettenmeier Solutions, intl. Issue 2010

securi sat based on sMallworld Gis

Automated Pipeline Network Inspections at Stadtwerke München

Substantial savings in job planning and follow-up, eradication of paper plans, automatic pipeline network inspections in one- or two-man mode, as well as complete digital documentation of the journey route (without GPS) and the tracing results: using Mettenmeier’s computer-aided SeCuRi SAT method Stadtwerke München were able to optimise their gas tracing service and improve internal procedures.

Stadtwerke München have been productively utilising this system in their gas pipeline network inspections since 2008. SWM‘s approx. 6,000 km long gas network in the Bavarian capital and surrounding communities is systematically inspected for leaks by five inspection teams (of which three are 1-person teams): “Today, following a careful selection, testing and trial operation phase, we have achieved a high level of system and procedural maturity”, says André Schöbel of SWM Infrastruktur GmbH. “It was particularly important to us that the new tools were accepted without hesitation, and the inspectors and planning coordinators could cope very easily with the system.”

The pipeline network inspection is now completely modelled in NIS (network information system based on Smallworld GIS), in the audit-compliant archiving system and in SAP. The savings achieved by this digital procedure are considerable: Previously, up to approximately 4,000 maps were prepared on paper annually. “Plotting as-built gas maps is now just as obsolete as the complex sorting during job planning”, reports Michael Zanger of SWM Services GmbH. “In addition, we have reduced external services by approximately 25% and are faster and more flexible in both our routine work and more specialised tasks.” Among other things, system flexibility is demonstrated by a substantial decrease in travelling and setting-up times, in particular for fault finding assignments.

Post-rectification inspections of leaks and build-overs, and evaluation of inspections, are also now more effective. Thanks to the automated archiving of inspection results and their forwarding to other points of use, paper is no longer required for pipeline network inspections, with the exception of a generalised map and the paper signature lists required by DVGW.

Further System Development

The gas detection solution SeCuRi SAT has been a consistent component of the Mettenmeier range since 2002. Numerous gas utilities now profit from the advantages of this automated pipeline network inspection. Mettenmeier has expanded this product considerably during the past few years in line with the requirements of Stadtwerke München:

Project completion photo at Stadtwerke München: André Schöbel, Robert Wagner, Jörg Tröbner, Wolfgang Priehler, Josef Schampera, Helmut Winkler, Udo Kunte, Wolfgang Schramm, Michael Zanger

The SeCuRi SAT data model is completely integrated in Smallworld GIS.

Page 7: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 7Mettenmeier Solutions, intl. Issue 2010 | 7

Detailed information on leaks and other gas network anomalies are made in the inspection report.

Information

Michael ZangerSWM Services GmbH+49 (0)89 [email protected]

André SchöbelSWM Infrastruktur GmbH+49 (0)89 [email protected]

Hans HinschMettenmeier GmbH+49 (0)8041 [email protected]

The Stadtwerke München pipeline network inspection processInspection organisation (planning coordinators)ó Define or adapt units for inspection in NIS-Securisat (spatial distribution)ó Create and plan inspection procedures in NIS-Securisat, assign to teams, check, evaluate and automatically archiveó Identify planning data for jobs in SAP from NIS

Inspection implementation (inspection personnel)ó Documentation of journey route along pipeline or at the position of the inspected fitting directly in the mobile NIS-Securisató Record leaks, non-inspectable pipeline sections, build-overs and other findings directly in the mobile NIS-Securisató Create damage sketches directly in the mobile NIS

Postprocessing and archiving (planning coordinator)ó Quality assuranceó Check, adapt and forward findings for processing digitallyó Create automated reports and evaluations for invoicing in NISó Automatic archiving of NIS-Securisat journey route, findings, sketches, evaluations and reports in the archiving system

ó SeCuRi SAT is now optionally available as a completely integrated module in Smallworld GIS. Both the network data and the

inspection data can now be transferred between NIS and the robust tablet PC of the gas tracer without media discontinuity (via

Smallworld database replication or via the dump&load provided by the network resource manager).ó Sketch functionality was added to the product and expanded.óThe data model now also includes the object class “inspection

zone”, within which the pipelines and fittings for inspection can be much more accurately grouped into spatial units based on damage rates, network properties and topography. This reduces the overall inspection effort even further. It is also possible to produce

thematic maps for carrying out and following up the pipeline network inspection.óIn addition to this, SWM have expanded functionality substantially,

e.g. in project management and archiving. GPS is not utilised.

The system is being additionally examined by the Stadtwerke München in terms of its suitability for future pipeline network inspection processes, for example:

ó Use for analogous tasks for the water and district heating divisions (e.g. fitting or hydrant inspections)

ó Airborne and terrestrial inspectionsó Suitability of the management component for the electricity divisionó Inspection of house inlet combinations

Page 8: Mettenmeier Solutions - Intl. Issue 2010

8 | Mettenmeier Solutions, intl. Issue 2010

MiGration project at Vitens

Smallworld GIS for the Dutch Water NetworksToday, when information on the pipeline network is documented, queried or analysed at the Dutch water utility Vitens, it is done using the corporation-wide geographic information system Smallworld GIS and the accompanying water network resource manager by Mettenmeier and GE Energy (NRM Water). Two years ago this was a different matter: a number of different Smallworld systems with different, distributed databases made an overall view of the network situation impossible. A migration project lead by Mettenmeier GmbH provided the remedy.

Vitens N.V. was founded out of the fusion of several companies and is now the Netherlands‘ largest water supply utility. The individual predecessor companies already used Smallworld GIS before merging, leading to a very advantageous situation in terms of network documentation. In addition, network digitisation was complete in all companies and some of the data were already available in high quality with good network topology. However, both different system versions (Smallworld 3.1, 3.2.1 and 4.0) and differing data and functional models were in use. The challenge, then, was to integrate these to form a uniform model in a migration project.

In 2006 the preparations for the migration specifications were completed in Smallworld 4.0. The preparations for data migration were carried out by Mettenmeier GmbH and for functional migration by GE Energy. Following a change in the project team at Vitens it was possible to begin the migration project itself at the end of 2007. A variety of Mettenmeier migration routines, previously tested and refined in numerous projects, was applied to transfer the legacy data to the new structures and simultaneously retain or improve the information content and data quality. The framework used with its standard routines thus allowed a (semi-)automatic migration of approximately 70% of all objects, attributes and raster data as object-associated documents. The remaining transformations were primarily related to special objects. Additional routines were written for them, which generally improved the consistency of the network as a whole.

The challenge for dimensioning consisted not only of unifying the different measuring systems, but also in the migration of the error potentials associated with the dimensions. In addition to the migration routines professional manual checks and large-scale visual comparisons were performed by Mettenmeier‘s technical personnel in the Data Management department.

“Dutch Layer” for Smallworld NRM Water

General requirements of the Dutch market and special tools and functions of the Vitens systems were transferred to a so-called “Dutch Layer” for the water network resource manager. The “Dutch Layer” supplements the application by objects, attributes and functions, which take the peculiarities of the Dutch water network infrastructure into account. For example, buildings within the network, such as pump buildings, filtering building, chemical stores, water reservoirs, water towers, but also the cable facilities within the buildings are summarised in the object class “Inrichting”. In this manner a quasi-standard was produced with the ‚Dutch Layer‘, which today is used by four additional water utilities in the Netherlands beside Vitens in conjunction with Smallworld NRM Water.

Object ClassesQuellklassenNuon1: 21Nuon2: 12Gelderland: 54Overjissel: 53Frysland: 35Utrecht: 64Flevoland: 29Summe: 268

ZielklassenNRM Water 42Inrichting 11

Summe 53

Migrierte Objekte

Wasser: 10.714.292Inrichting: 38.151

Summe: 10.752.443

In the course of migration the number of existing object classes was drastically reduced and more than 10 million objects migrated to the Smallworld water network resource manager.

The excellent cooperation between Vitens, GE Energy and Mettenmeier covered the range from specification through configuration of the migration tool, test migrations and quality assurance to the acceptance tests. All parties were highly satisfied by both the smooth running of the project and the migration results.

Page 9: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 9

Successful acceptance test: Wjatscheslaw Lapin, Markus Heße (Mettenmeier), Nico Piquer (consultant), Andreas Trantow (Mettenmeier), Teus Smits, Bertus Bruggeman, Leo Versteeg (all Vitens)

Vitens:Vitens is both the newest and the largest water supply utility in the Netherlands. It was formed in 2002 from the fusion of the water utilities Nuon Water, Waterbedrijf Gelderland and Waterleiding Maatschappij Overijssel. In 2006 Hydron Flevoland and Hydron Midden- Nederland were added. With a staff of around 1,500 the company supplies 5.4 million customers in the provinces Flevoland, Friesland, Gelderland, Utrecht, Overijssel and parts of the Drenthe and Noord-Holland communities.

Operating figures 2008:Turnover: 5 450 millionConnections: 2.3 millionCustomers: 5.4 millionPipe network: 47,500 kmSold quantity: 350 million m³Employees: 1,487

Information

Markus HeßeMettenmeier GmbH+49 (0)5251 [email protected]

Information

Ludger EbbersMettenmeier GmbH +49 (0)5251 [email protected]

stadtwerKe haMM

SAP-GIS Integration – Pragmatic and Cost-effi cientIn cooperation with Mettenmeier GmbH Stadtwerke Hamm have integrated the Smallworld GIS and SAP PM systems. The Mettenmeier Enterprise Integration Services for Smallworld GIS are used as integration technology. This now pragmatically supports offl ine matching of data between the two systems, besides online integration.

Both initial and the constant matching of new, updated or deleted data takes place offline. This cost-efficient implementation and the standardized integration solution Stadtwerke Hamm reduces the data acquisition effort in the SAP and GIS systems. At the same time the quality and consistency of the data is increased for the gas and water house service connections.

This future-oriented integration solution is primarily achieved by configuration. It is flexible and adaptable, highly transparent, it utilises standard XML technology and can be employed where necessary as the basis for use in integration servers such as SAP XI.

The Transaction Monitor provides the user with tools for data controlling. It monitors

Transaction Monitor for data calibration between SAP and GIS. Data modifi cations made in SAP are displayed in the GIS and the Transaction Monitor for inspection and reproducibility.

the various transaction types such as pasting, refreshing, decoupling or deleting. The corresponding transaction status (incomplete, not found, other error, manual, OK) is displayed for each object. The results can be either filtered or sorted within the Transaction Monitor. The user can move directly to the GIS object and perform object allocations.

Page 10: Mettenmeier Solutions - Intl. Issue 2010

10 | Mettenmeier Solutions, intl. Issue 2010

GGew aG creates synerGies in data utilisation

GIS and SCADA IntegrationIn a similar way to the integration with ERP systems or network calculation programs, a geographic information system can also provide important synergies in interaction with network control systems. At GGEW AG current network and resource data for the gas, water and electricity divisions from the Smallworld GIS are used in conjunction with the RESY-PMC network control system.

Integration was implemented at GGEW AG for substations, transformer stations and electricity supply lines, as well as for gas pressure regulating systems, gas pipes and water supply systems such as water tanks and pumping stations. At a mouse click, the required objects can be selected in the network control system and be displayed as a GIS as-is map section with the aid of the Smallworld Internet Application Servers (SIAS).

The interface has been designed so that the map automatically moves to the selected resource, marks it in colour and displays it in the context of the correct supply system (electricity/gas/water). In addition, the available attributes are displayed in the object editor. Additional standard SIAS functions help the user to get a detailed picture of the situation. For example by zooming, by displaying photos and other associated documents, by network tracing or other analytical functions. In addition,

information on the electricity network‘s low-voltage network and internals is displayed, which is not included in the network control system. Users praise the user-friendliness (two clicks) and the time-savings when searching.

Pragmatic, economical and highly effective integration

GGEW AG‘s integration solution was deliberately designed to be technologically simple and required only minor system adaptation. SIAS is started via a defined URL for the object. One important requirement for this pragmatic and economical coupling is that the object numbers in the network control system and the GIS must coincide. This requirement was already met by the GGEW AG data stock, meaning it was not necessary to adapt the data.

The SIAS application is started with a click in the network control system. All information on the resource object is displayed.

Information

Matthias FrankGGEW AG+49 (0)6251 [email protected]

Dietmar SteinMettenmeier GmbH+49 (0)5251 [email protected]

Page 11: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 11

Smallworld Field 4.1.1

It is common knowledge that experienced industry users generally provide the best impulses for advancing software products. The following functional improvements, requested by N-ERGIE and other customers, have been added to the standard Smallworld Field 4.1.1 version. They were implemented by GE Energy in cooperation with Mettenmeier GmbH:

Information

Achim WeßlingMettenmeier GmbH+49 (0)5251 [email protected]

Further developments have also been made on the extraction process, as well as on the client. In order to minimise the running times for large extracts in particular, data export can be paralleli-sed on up to 30 servers (images) for both the map tiles (vector and raster) and the attributes using the new version.

Rotating map view: To make working with Smallworld Field even more comfortable it is possible to rotate the map either manually or based on GPS data.

Extended print functionality: When creating a printout the user can now use their own templates and select them from a list. Tools are available for transferring Smallworld templates into Smallworld Field. These templates are stored in the extract and not in the mobile client.

The print quality has been considerably improved compared to previous versions.

Direct exchange of task data: With the new version tasks with redlining, updates or new objects from other users can be directly imported to the mobile client. (Here: manual import as a fi le in the Task Viewer). In addition, bidirectional synchronisation of tasks with a defi ned server folder is possible.

Relationship between geographical and schematic or internal world: For objects that exist in several worlds it is now possible to jump directly to same object in the respective other world thanks to an entry point function, similar to the GIS.

Spatial fi lter for tasks: New functions for reducing the task list based on the current planning environment and for fi ltering in-house or external tasks.

Page 12: Mettenmeier Solutions - Intl. Issue 2010

12 | Mettenmeier Solutions, intl. Issue 2010

In times of growing pressure from regulation authorities and from competition, fast and targeted steering of the field crew becomes a crucial element of operational services in utility networks. The right person has to be in the right place at the right time, including all necessary parts, tools and equipment, and information on the customer and the network. Workforce Management means doing things right at first try.

Field Force Automation by GE Energy is a network services workforce management system for the utilities industry. FFA achieves both short-term efficiency and quality targets and long-term effects. The collected

information using the system delivers reliable data on costs, time and tasks. In connection with the spatial dimension, a condition-based maintenance and rehabilitation strategy may be derived from this data.

Planning Board for Job Preparation Scheduling

FFA is an integrated solution that automates the processes of the technical service staff to the greatest possible extent. The core part of the system is therefore the dispatching component. Its digital planning board for job preparation scheduling is the linchpin of the system; it can be managed via a user-friendly web application.

FFA processes data and jobs from a variety of sources, for example GIS or ERP, or other corporate systems for operational tasks such as servicing, maintenance, fault remediation, meter readings, etc. Functions for route

Mobile Workforce Management saves travelling and resources, and allows starting in the field independently of the operations centre. All job-related information is transferred online by FFA to the field worker‘s mobile device.

Why Workforce Management with FFA?Short-term Benefit: óProcess optimisation. óReduction of idle times. óRoute optimisation. óWorkload improvements. óTransparent planning and job situation. óImproved adherence to deadlines.

Long-term Benefit: óDocuments time and costs. óLogs status data. óGenerates statistics on costs of personnel deployment and material in network.

autoMatinG Field serVice processes throuGh worKForce ManaGeMent

Field Force Automation

planning, analysis and workflow control round off the product. Job preparation scheduling is thus capable of manually assigning jobs to staff and coordinating the handling sequence. Jobs can also be assigned semi- or fully automatically based on defined rules and specifications, e.g. travel times, staff qualifications and location in the network. The system thus guarantees ideal resource deployment. Short-term changes or new individual measures, e.g. initiated by faults, are implemented by the system as updated personnel planning in real time. The dispatcher can incorporate empiricism in the process at any time, allowing manual editing and optimisation of the proposals made by the system.

The most important basic information on customers, personnel, working times, fleet, qualifications, etc. required for dispatching is also managed in FFA or can be exported to external systems (e.g. SAP) via interfaces.

Page 13: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 13

Online Communications

The planning coordinator and the field units communicate online. The assigned jobs are accepted and processed on mobile terminals. Any status changes and data are transmitted back as necessary, so that work progress is visible on the planning board at all times.

Example: Outage Management

With FFA you can respond more quickly to outages. Because FFA presents utility data along with geographic information, field crews can act more precisely. Once a fault is reported, all relevant details are recorded by the hotline staff either directly in FFA or in other integrated systems, e.g. TOMS. A fault report is produced and transmitted to the dispatcher while FFA automatically proposes a qualified technician in the field nearest to the incident. The technician immediately receives a work order including all essential data relevant to the job by transmitting customer, technical and spatial information, e.g. CAD plans of the affected plant, together with the job. FFA then guides the technician to the incident through integrated car navigation while the dispatcher can locate the vehicle on his end. After successful troubleshooting, feed-back is reported; the task is closed and will the times are recorded.

Basis for Strategic Decision-making Processes

A third component of FFA models long-term targets: deployments can be monitored and statistically evaluated with the aid of dashboards. FFA either creates or identifies reports and metrics, as well as making forecasts, e.g. on future personnel utilisation. The data acquired in this way can also be employed in advanced systems in the business intelligence field, such as SAS, in order to further underpin network development and status forecasts.

Field Force Automation Features

ó Uniform field team steering for simple and complex job types for your own teams and external service providers.

ó Automatic or manual generation, assignment and tracking of jobs, using company-specific and tariff guidelines. ó Alarming and replanning for unplanned

events. ó Web-based planning calendar for jobs,

statuses and mobile personnel, as well as for tracking job statuses using map-based dispatching and GPS positions (optional).

ó Information relevant to the job in the field by transmitting business-related, technical and spatial information together with the job.

ó Workflows also for long-term measures thanks to configurable and scalable

workflow engine. ó Reports and evaluations thanks to automatic logging of all activities.

Why Mettenmeier? ó Because, as a long-standing GE partner, we are recommended by GE for implementing mature GE technologies. ó Because the various facets of workforce management have formed part of our portfolio for many years. ó Because our customer- and project-oriented organisation ensures professional project management and strict adherence to deadlines and performance promises. ó Because, as an experienced systems integrator, we know how legacy data and IT resources can be utilised in a WFM solution. ó Because we think in processes and will implement the most suitable, scalable WFM solution for your needs, with your cooperation. ó Because with us, a proven service provider for numerous electricity utilities, you are at the right address for innovative topics. ó Because we integrate data, process and consulting expertise and achieve synergies with an integrated all-embracing solution.

Easy Integration

The required solution can be configured by combining the basic product and optional, predefined system plug-ins, which can be accomplished with a minimum of servicing effort:

óViryaNet Service Hub for Utilities. ó GIS integration (e.g. Smallworld Field). ó Navigation and GPS integration. ó SAP integration. ó Additional systems integration.

Field Force Automation is deployed today by many power utilities worldwide. The first installation in the German-speaking world is currently running at KELAG in Klagenfurt.

Information

Achim WeßlingMettenmeier GmbH+49 (0)5251 [email protected]

Page 14: Mettenmeier Solutions - Intl. Issue 2010

14 | Mettenmeier Solutions, intl. Issue 2010

OSAM – Strategic and Operational Asset ManagementSAM – Strategic Asset ManagementSAM is a powerful tool for the strategic management of all utility network assets, e.g. electricity, gas, district heating, water and wastewater, used for integrated strategy development and optimization. Its flexible, transparent and efficient simulation is based on the approved asset simulation method “System Dynamics”. In practice, the aging chains and aging models for assets have been tried and tested.

ó Determination of targets (detailed results) for the assessment of the assets under economical and technical points of view

ó Graphical presentation of the detailed results (e.g. costs and quality)

ó Tabular representation of key figures for each simulation year

ó Data export via standard formats (Excel charts)

ó Comfortable data import via an ODBC/JDBC interface (Access, Oracle, MySQL, etc.)

ó Multi user capability

Benefits – SAMó Integrated technical and economical

mapping of the assets (OPEX, CAPEX, asset value, failure rate, asset measures, SAIDI, SAIFI, CAIDI, outages)

ó Open, transparent, graphic supported input and extension of models and target figures

ó Support of statistical methods for ageing modelling and condition improvement with the aid of age-based rates (Weibull distribution)

ó Sophisticated and highly efficient Java engine for asset and mass data (fast operational deployment, high simulation performance, user-friendliness)

ó Fast strategy development and consequently a fast answer to your questions

ó Verified and comprehensible results for internal and external communication

ó Optimal allocation of budgets and resources through an efficient development of maintenance and rehabilitation strategiesó Overview of all divisions of the company ó Strategy development for the whole companyó Strategy development for single divisions

of the company with including an overview of the influences the strategy has

on the whole companyó Standard configuration for immediate

deployment ó Easy and fast graphic supported configuration of user requirements

OAM – Operational Asset ManagementOAM is a decision-supporting tool for the operational asset management. Our software includes an interface to connect long-term strategic planning in SAM (strategic asset management) with the operational business and thus, to refine the elaborated strategy.

OAM – simulation resultsó Graphical evaluation of the priorities (e.g.

by importance or failure risk) ó Freely definable assessment functions, e.g.

for failure risk or urgency to prioritize the assets

ó Tabular and graphical display of created evaluation figures

ó Comfortable database connection with the ODBC/JDBC interface (Access,

Oracle, MySQL, etc.)ó Selective view of the asset inventory and

the priority list after configurable criteria, e.g. segmentations, conditions and

allocated tasksó Automatic allocation of tasks for a chosen

strategy and the resulting budgets

Benefits – OAM

ó Detailed risk matrix for assets of all utility divisions

ó Determination of maintenance measures based on fully parameterizable criteria for failure risk and importance

ó Real-world simulation of the dynamic development of the grid and derivation of prognoses

SAM – simulation resultsó Integration of long-term strategies of asset

groupsó Complex dynamic simulation with feedback instead of a static analysisó Real-world modelling of the entire asset

life circle with tried and tested aging chains and aging models

ó Flexible graphical definition and extensibility of conditions, influencing

parameters, targets, segmentation variants and asset-related measures

ó Graphical support of time-based asset strategy variants (strategy variation

manager)ó High performance for mass data processing, even with hundreds of asset

groups and arbitrarily extensible influence factors

ó Scenarios for the determination of optimal maintenance and rehabilitation strategies

The module „Strate-gic Asset Manage-

ment (SAM)“ simulates long-term

strategies and their effects on business

figures.

Page 15: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 15

Information

Janko SafirovSamco Networks+49 5251 [email protected]

Samco Networks – Selected Case Studies

E.ON Mitte AGProject: RBAM – Risk-Based Asset Management

Contentsó Setup of a Quick Win with the goal

of simulating, in an overall company context, OPEX/CAPEX development based on standard ageing models (chains), including the systematics of Risk-Based Asset Management and focussing on the business management viewpoint

ó Setup of an IT concept for integrating the software in the IT environment of the company

ó Setup of a segmentation adequate for the cost structure, e.g. depth of segmentation is selected based on information

ó Setup of simulation scenarios to optimise the company-specific long-term strategies

ó Simulation of consequences of modified strategies of condition-based maintenance and investment based on specific ageing chains for selected asset group pilots (e.g. gas pressure control equipment or odour equipment) in the gas distribution net-work and (e.g. line sections or

transformers) in the current distribution network. The focus is on the strategic technical viewpoint

ó Presentation of consequences of condition-improving measures on the

asset inventories of the network operatoró Implementation of the concept for Risk-Based Asset Management

Resultsó Presentation of CAPEX and OPEX developments for the specific viewpoints

of the overall company context and the asset groups

ó Risk-oriented development of the company values (Risk-Based Asset Management Concept) can be analysed in

order to adapt the strategies ó Reliable presentation of the ageing behaviour of asset components (forecast of

status development) ó Prioritisation of individual assets using

key figures, in order to be able to assign the low budget resources

ó Optimisation of status-orientated maintenance strategies by creating simulation scenarios, in order to estimate

future strategy ó Cost development of various service and

maintenance strategies, in order to determine the influence of difference

strategies on the cost development

Stadtwerke Leipzig NetzProject: Strategic Regulation Management in the divisions Electricity and Gas

Contentsó Analysis of specific revenue and cost

structures; setup of the simulation model of incentive-based regulation and import of the specific profit and loss data,

including the setup of a data and evaluation base for forecasting the revenue situation ó Simulation of development of network revenue limit under various basic conditions ó Transparent presentation of consequences and support of OPEX/CAPEX Controlling

Resultsó Presentation of cost and revenue situation

of the network companyó Basic setup of data structure and analysis

tools for the second regulation period ó Consolidated profit and loss data for

simulating a “large“ network company and simulation of the allowed network revenue limit based on latest findings; estimation of work and costs involved, implemented separately according to network company and parent company

Kay Kamphans (Samco Networks), Michael-Alexander Martin (SW Leipzig Netz), Kristin Jeltsch (SW Leipzig Netz), Heiko Firl (SW Leipzig Netz), Janko Safirov (Samco Networks)

Page 16: Mettenmeier Solutions - Intl. Issue 2010

sMallworld solutions by MettenMeier

Tools and additional functionality for Smallworld GIS

Asset FinderComfortable querying in Smallworld GISó Fast and simple search/query of resource

data ó Intuitive handling ó Ideal for sporadic GIS usersó Higher acceptance, in particular for simple query applicationsó Flexible and user-friendly configuration

Delta AnalyserCompares database alternativesó Easy comparison of two database alternativesó Fast and effective display of data differencesó Colour-coded display of new, modified or

deleted objectsó Allows easy evaluation of data capture

progress or differences in planning alternatives

Easy DimensionsEasy generation of dimensioningó Dimensioning made easy, at the press of a

button and simple trailó No capture of dim trail necessary

Easy KeysDesign aids at the press of a buttonó Design aids at the press of a buttonó More efficient capture and updateó Fast and easy recurring designs

Fast Map LoaderFast loading of raster mapsó Fast georeferenced loading of raster mapsó Loading in batch modeó Comfortable direct access to the loaded

raster maps

GPS ConnectorSupports fast navigation in the fieldó Ideal supplement for mobile GIS useó Fast and simple navigationó Displays current the position in GISó Optional map trackingó Map rotation in GPS direction of movementó NMEA monitor and Skyplot

Error SymbolQuality assurance in capture or updateó Quick finding and processing of anoma-

lies documented during captureó Substantially simplified troubleshooting

Join DesignerDynamic attributes in Smallworld GISó All relevant object attributes at a glanceó Network data information accessible

easier and faster ó Comfortable object search via parent

object attributesó Complex, nested queries no longer necessaryó Flexible and user-friendly configuration

Location ProfessionalManagement of location dataó Fast and targeted navigation in planning

information ó Simplified management of location dataó Utility-specific positioning of location data

Multi-Map EditorImproved frame map outputó Intelligent extension of map sheet basic

module in Smallworld GIS ó Configuration, loading, saving and outputting serial plots of map sheet objectsó Generation of frame maps with regard to

neighbouring meridional zones

Based on years of development and practical use, Mettenmeier offers a whole range of additional products for the planning, analysis, administration and data capture with Smallworld GIS. Every day, thousands of GIS users benefit from enhanced functionality and mature solutions.

Multi-Object EditorMass data modifications of object dataó Fast, simultaneous attribute modifications

of multiple objects ó Comfortable configuration and function

interfaceó Intuitive handlingó Reproducability thanks to logging of all

modifications

Print & GoComfortable printing in Smallworld GISó Fast and efficient printingó Clear and compact visualisation of all relevant functions ó Simple and easy printing frame placingó Automatic generation of utility-specific

plots when requiredó Printing and plotting made easy

Operation AnalyserAnalysis functionsó Intuitively perform important analyses ó Ideal for GIS informationó Result visualisation in graphical and list

formatsó Comfortable user guidance

Network calculation directly from Smallworld GISó Easy network analysis directly from within

the GISó No lengthy interface communication to

external programs ó Fast checking of possible new connections

and feedersó Colour-coded visualisation in the GISó Detailed results of load flowó Network analysis made easy

Online Map InformationDial before you digó Efficient planning information via Internet ó Access for registered users onlyó Simple web interface with large graphics

window and focused functionalityó Comfortable utility-specific multiple

printing at predefined scales

16 | Mettenmeier Solutions, intl. Issue 2010

Page 17: Mettenmeier Solutions - Intl. Issue 2010

ó Automatic feedback and logging of detailed information on construction measures

ó Reproducibility thanks to automatic plot archiving

ó Consideration of current industry guidelines such as DVGW GW118, etc.

Quality InspectorEfficient data quality assurance in the GISó Optimum quality assurance for data

capture and maintenanceó Integrated, comfortable test implementationó Clear result presentation in Smallworld

Exploreró Efficient processing by users ó Quality control at the press of a button

Task Controller – automated data quality assuranceó Automated Data Quality Assurance ó User-defined automatic test implementation ó Test grouping to form useful tasksó Automatic allocation of errors to responsible member of staffó Planned and comfortable quality control

in batch process

SeCuRi SAT Smallworld ClientGas detection without a guideó Shorter lead times and cost savings (no

plotting) ó Application-specific GUI with sensory

controló GPS navigation for easier route controló Reproducible, reliable leak detection

resultsó Support for follow-up processes

Smallworld EISEnterprise Integration Services for SAP-GIS integration and moreó Opening up Smallworld GIS for integration in the corporate IT ó Flexible, scalable approach via standard

web servicesó Ideal for integration scenarios using EAI

tools such as SAP Business Connector, SAP xi, IBM Websphere, MS Biztalk

ó Efficient offline use as XML interface ó Easily adaptable to business processes ó Simplification and standardisation of data

acquisition and management for both SAP and GIS users

ó Increase in data quality and error minimisation, because information only

needs to be entered once and is available immediately in both systems.

ó More accurate economic evaluation of technical information due to greater

transparency in business data

Topography ProfessionalDocumentation of topographiesó Records any kind of topographic object in

the GISó Regardless of spatial database such as ALK

or ALKISó Centralised data for multi-purpose useó Catalogue-supported type definition with

individual design

VRDBVariant database planning tooló Comfortable network planning from

directly within Smallworld GISó All planning variants in a single (!) Smallworld optionó Practically no restriction of the number of

variants and draftsó Common and simple data acquisition

tools and interfacesó Output of statistics on planned objects

Information

Peter Frasch Mettenmeier GmbH +49 (0)5251 [email protected]

Mettenmeier Solutions, intl. Issue 2010 | 17

Page 18: Mettenmeier Solutions - Intl. Issue 2010

18 | Mettenmeier Solutions, intl. Issue 2010

Network Calculation and Smallworld GIS

Network Calculation Interfaces

Mettenmeier‘s flexible concept allows fast operational deployment of interfaces to network calculation programs from the leading edge of the market. The interfaces can not only be run on the Smallworld NRM data models but also on any other standard or bespoke data model, implicating only little configuration efforts; adaptations are possible without the involvement of programming.

The central component of the interface concept is the Preprocessing Engine. It sup-ports the data transfer and carries out important functions, such as automatic network tracing, filtering relevant data for calculation or the creation of geometries for the network elements. In this way, all the GIS data necessary for network calculation is prepared without the need for time-consuming data processing at a later stage.

“SIEMENS and Mettenmeier have agreed to make available a SIEMENS-certified interface between the Smallworld and PSS/SINCAL. Through the technical participation of SIEMENS, the interface will be optimised both for PSS/SINCAL as well as for the Smallworld data models for electricity, gas, water and district heating”.

Ulrike Sachs, SIEMENS AG

“Here at DIgSILENT GmbH, we are, together with Mettenmeier, providing a standardised interface between PowerFactory and Smallworld. We are convinced to offer the best possible support for our customers in network planning and analysis. The integrated data maintenance in the GIS results in a simplification in the procurement and maintenance of the available, extensive network data”.

Dr. Martin E. Schmieg, DIgSILENT GmbH

A unique, seamless solution is available to Smallworld GIS users for integrating network calculations. With the configurable Preprocessing Engine, the interfaces, which were developed in close cooperation with the manufacturers, and the Operation Analyser for integrated calculations in the GIS, network planning is optimally supported with the available GIS data.

“In the scope of an exclusive development and marketing agreement with Mettenmeier, ABB is making available a standard interface which is optimised for both the NEPLAN product as well as the Smallworld data models. ABB recommends the NEPLAN interface of Mettenmeier as the standard integration solution worldwide. With this solution, we are convinced that the extensive operating resource databases of the NEPLAN product can continue to be used and maintained to their full extent”.

Manfred Mathis, ABB AG

Opertion Analyser: Calculation in Smollworld GIS

Page 19: Mettenmeier Solutions - Intl. Issue 2010

Mettenmeier Solutions, intl. Issue 2010 | 19

Operation Analyser

This Smallworld add-on analyses network conditions and carries out integrated electrical network calculations right there in the Smallworld GIS. Its strength comes in solving day-to-day problems without the need to carry out extensive calculations via an external piece of software:

ó Load flow calculationó Short-circuits (symmetrical/asymmetrical) ó Calculation of the utilisation of substations and power lines ó Integration of new service connectionsó Integration of decentralized generatorsó Graphical representation and colouring

in the mapó Excel export function

The analysis functions of Operation Analyser add value to your digital electricity, gas and water network data, e.g. through identifying the plant or station, which supplies a certain service connection, the display of the next possible cut-off possibility or closed gate valve or the listing of all service connections which are unsupplied at a cut-off. Questions like these can be answered quickly by graphical display. Beside such questions, switching circuits of a substation can be coloured by a mouse click.

Mettenmeier has optimised Operation Analyser in close cooperation with the users and is proud to offer now a highly efficient tool for anyone who has to perform planning and analysis of utility networks and fast decision making. Although this calculation method works without iterations, it delivers very precise results.

Information

Dietmar SteinMettenmeier GmbH+49 5251 [email protected]

Customer ImplementationsDEW21 DortmundPSS/Sincal interface

E.ON Westfalen WeserPSS/Sincal interface

EVI HildesheimStanet interface

Elektrizitätswerke WelsImplementation of Stanet

EWR RemscheidNeplan interface

GGEW BensheimStanet interface, Operation Analyser

NBB BerlinStanet interface, Operation Analyser

nvb NordornStanet interface, Operation Analyser

NVV – PSS/Sincal interface, Operation Analyser

PowerFactoryInternational pilot projects

rku.itOperation Analyser

Smallworld Systems NorwayPSS/Sincal interface

Stadtwerke BielefeldNeplan interface

Stadtwerke HammStanet interface

Stadtwerke HerneStanet interface, Operation Analyser

Stadtwerke LünenStanet interface, Operation Analyser

Stadtwerke UnnaSincal interface, Stanet interface, Operation Analyser

Stadtwerke WittenOperation Analyser

SVO Energie CelleStanet interface, Operation Analyser

Smallworld TrainingAs an authorised seminar partner to GE Energy since 1998, Mettenmeier aims to meet the highest quality requirements. With us you can be sure that the seminars and accompanying materials are constantly kept up-to-date, including the latest insights from Mettenmeier‘s network resource manager development process. The aim is to provide the best and most topical Smallworld expertise available on the market.

Training Courses for Smallworld Core Spatial Technology (CST)ó CST: Foundationó CST: Configurationó CST: System Administrationó CST 4: Foundations and NRM Updateó CST: Using Spatial Intelligence

Training Courses for Office Suite Productsó Electric Office (EO): Useró Electric Office (EO): Administrationó Global Transmission Office (GTO): Administrationó Global Transmission Office (GTO): Useró Gas Distribution Office (GDO): Administrationó Gas Distribution Office (GDO): User

Training Courses for Network Resource Managers (NRM)ó NRM Electricityó NRM Gasó NRM Wateró NRM Wastewateró NRM District Heatingó NRM ALKIS

Information

Volker Wolf Mettenmeier GmbHTel.: +49 (0)5251 [email protected]

Page 20: Mettenmeier Solutions - Intl. Issue 2010