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Metropolitan Airports Commission

Management and Operations Committee

Agenda

Regular Monthly Meeting on Monday, October 06, 2014 at 1:00:00 PM

www.metroairports.org

SEE ATTACHED SECURITY CHECKPOINT INFORMATION MANAGEMENT AND OPERATIONS COMMITTEE Rick King, Chair Don Monaco, Vice Chair Dan Boivin, Commission Chair Timothy Geisler, F&A Chair Mike Madigan Lisa Lebedoff Peilen, Commission Vice Chair Paul Rehkamp, PD&E Chair Patti Gartland

METROPOLITAN AIRPORTS COMMISSION

NOTICE OF REGULAR MEETING MANAGEMENT AND OPERATIONS COMMITTEE

Monday, October 6, 2014 1:00 p.m. Room 3048A, Terminal 1-Lindbergh

Minneapolis-St. Paul International Airport

AGENDA OPEN FORUM The Open Forum is a portion of the Committee meeting where persons will be allowed to address the Committee on subjects which are not a part of the meeting agenda. Speakers are asked to limit their remarks to two minutes each. Persons wishing to speak must complete a sign-up card prior to the start of the meeting. The sign-up card should be given to any staff person. The Committee may take action or reply at the time of the statement or may give direction to staff at the end of the meeting regarding investigation of the concerns expressed. CONSENT 1. REPORTS a. Professional Service Authorizations Quarterly Report Thomas W. Anderson, General Counsel Gary G. Warren, Vice President – Planning, Development and Environment Steve Busch, Vice President – Finance and Administration Roy Fuhrmann, Vice President – Management and Operations 2. PURCHASING/SERVICE CONTRACTS a. Elevator, Escalator, and Moving Walk Maintenance Contract Renewal b. Common Use and Display Systems Support Renewal c. Closed Circuit Television (CCTV) Software Maintenance and Support Renewal d. Queue Monitoring System Request for Proposals Jeff Nawrocki, Assistant Director – MSP Operations/Facilities Dave Ruch, Director – Information Systems DISCUSSION – ACTION 3. SUPERSHUTTLE CONTRACT OPTION Arlie Johnson, Assistant Director – Landside Operations Eric Hudak, Assistant Manager – Landside Operations

4. PARKING MANAGEMENT CONTRACT REQUEST FOR PROPOSALS Arlie Johnson, Assistant Director – Landside Operations

Jeff Courteau, Manager – Parking Systems Rick Decker, Assistant Manager – Parking Operations 5. SECURITY SERVICES REQUEST FOR PROPOSALS Shawn Chamberlain, Deputy Chief of Police Justin Malone, Airport Police Lieutenant DISCUSSION – INFORMATION 6. RELIEVER AIRPORTS 2014 CONSTRUCTION UPDATE Bridget Rief, Director – Airport Development Gary Schmidt, Director – Reliever Airports 7. PGA-MSP AIRPORT GOLF CENTER PROJECT UPDATE Matt Grimm, Manager – Concessions and Business Development Joel Burger, mspGOLF, LLC 8. HOCKEY DAY MINNESOTA Gary Schmidt, Director – Reliever Airports Materials for this meeting are available at the following website: http://www.metroairports.org/Airport-Authority/Metropolitan-Airports-Commission/Public-Meetings/Board-Meetings.aspx

SECURITY CHECKPOINT INFORMATION

Stop by the information booth near the tram station on the Tram Level. At the information booth, you will be asked to complete a security checkpoint access form and show valid, government-issued photo identification, such as a driver’s license. Take your completed access form with you up two floors, to the Ticketing Level security checkpoints. Show your approved access form to security checkpoint personnel. You will then be screened just as if you were traveling. Access forms are only valid for the purpose of attending a public MAC meeting at a particular date and time.

Commission Chambers are located on the Mezzanine Level overlooking the airport’s central shopping area (above Chili’s Restaurant), past the main security checkpoints. Allow yourself at least 30 minutes to park, complete the access form and get through the security checkpoint prior to the meeting. Parking will be validated; please bring your parking ticket to the meeting.

Directions to the Tram Level Information Booth From short-term parking: At the Lindbergh Terminal entrance, take the escalator or elevator down to the Tram Level. The information booth is straight ahead, in the center of the room. From general parking: If you park in the Blue or Red ramps, take the elevator down to the tram, which will transport you directly to the Lindbergh Terminal’s Tram Level. When you exit the tram, the information booth is straight ahead, in the center of the room. If you park in the Green or Gold ramps, take the skyway to the Lindbergh Terminal’s Mezzanine Level. From there, take an elevator or escalator to Tram Level. The information booth is straight ahead, in the center of the room.

http://www.metroairports.org/Airport-Authority/Metropolitan-Airports-Commission/Public-Meetings/Board-Meetings.aspx

http://www.metroairports.org/Airport-Authority/Metropolitan-Airports-Commission/Public-Meetings/Board-Meetings.aspx

MEMORANDUM ITEM 1a

TO: Management and Operations Committee

FROM: Thomas W. Anderson, General Counsel (726-8178) Gary G. Warren, Vice President – Planning, Development and Environment (726-8131)

Steve Busch, Vice President - Finance and Administration (726-8148) Roy Fuhrmann, Vice President – Management and Operations (726-8134)

SUBJECT: REPORTS

a. Professional Service Authorizations Quarterly Report

DATE: September 26, 2014

In May 2010 the Commission revised the Consultant Use and Selection Policy, which in part states that on a quarterly basis, reports will be provided to the Commission on all new or adjusted Professional Service Authorizations (PSAs) and a report summarizing total actual payments to each consultant for work performed during the preceding 5 years. Therefore, for the third quarter (July, August, September) of 2014, the following are provided:

Operating Budget: Attachment 1 PSAs issued Attachment 2 Adjustments to existing PSAs

Capital Improvement Budget: Attachment 3 PSAs issued Attachment 4 Adjustments to PSAs

Operating and Capital Improvement Budgets:

Attachment 5 Five-Year Summary of Consultant Payments The reports will be updated on a regular basis and submitted to the Commission on a quarterly basis. The next reports are to be presented in January, 2015. THIS IS AN INFORMATIONAL ITEM ONLY; NO COMMITTEE ACTION IS REQUIRED.

Metropolitan Airports Commission (MAC)Professional Services Authorization (PSA) Report

PSAs issued in the 3rd Quarter of 2014 - Operating Budget:

MAC Professional ServiceDivision Firm/Consultant

CMAA Hosch Appraisal & Consulting

Finance & BKD. LLP

Admin. Serv.

Faith Group Ll.C

Gaskins Bennett Birrell Schupp

Health Source Solutions

Liesch Associates

Trexin Consulting, Ll.C

Short Elliot Hendrickson

Planning & Johnson Consulting

Environment HNTB

Liesch Associates, Inc.

Miller Dunwiddie Architecture

PSANumber

Project Descriution

35881 PS Property Appraisal - Bloomington

35886 PS Statement Issuance Assistance: 2014 GARB Series A&B

35888 PS Audit of Financial Statements

35863 PS SharePoint Governance Committee Development

35912 PS PCI Security Assessment

35883 PS Risk and Insurance Legal Issues

35862 PS Health Engagement Program (HEP) Assistance

35935 PS T1 -Lindbergh Indoor Air Quality Monitoring

35884 PS Chief Information Officer (CIO) Replacement Evaluator/Paneljst

35858 PS St. Paul Downtown Airport: 2014 Flood Recovery Eval. & Testing

35882 PS Metafile Support Services

35930 PS Distant Noise Abatement Departure Profile (NAPD) Development

35889 PS 2014 Spill Control & Countenneasures Update (SPCC) - MSP

3S860 PS Public Safety Building Costs & Program Evaluation

AmountAuthorized

$ 4,500

$ 4,000$ 163,000

$ 163,800$ 40,000

$ 10,000

$ 66,500

$ 30,000

$ 13,000

$ 47,500

$ 1,500

$ 13,601

$ 5,000

$ 10,000

Total: $ 572,401

ATTACHMENT 1

Adjustments to existiny PSAs - 3rd Quarter 2014 - Ooerating Budget

MACDivision

Professional ServiceFirm/Consultant

Finance & Aon Risk Services Central, Inc.

Admln. Serv. Denovo Ventures, LLC

Trexin Consulting, LLC

Planning & HNTBEnvironment

Operations Dashe & Thompson, Inc.

Michaud Cooley Erickson

Pinnacle Personnel Screening

PSANumber

35370 PS

35748 PS

35761 PS

Project Description

Insurance Consulting Services

E1 Upgrade Assistance

IT Department Evaluation

35596 PS 2014 Miscellaneous Small Planning Tasks

35652 PS Online Security & Customer Service Courses

35603 PS Electrical Engineering Services - Maintenance Service Program

35505 PS Public Safety Personnel: Background Screening Services

Amount AdjustedAuthorized Amount

77,600 S

40,000 S

65,000 $

$

10,000 $

37,000 $

70,000 $

6,800 $

60.000

40.000

TotalAmount

$ 137,600

$ 80,000

35,000175,000 $

12,500 $

275,000

22,500

7,500 S 44,500

65,000 $ 135,000

5,000 $ 11,800

Total: $ 306,400 $ 400,000 $ 706,400

ATTACHMENT 1

Metropolitan Airports Commission (MAC)Professional Services Authorization (PSA) Report

PSAs issued in the 3rd Quarter of 2014 - Capital Improvement Provram:

MACDivision

Professional Service

Firm/Consultant

PSANumber

Scope of

Work Phase

Project Description Amount

Authorized

Planning, Architectural Alliance

Development &

35908 PS Schematic 2015 Conveyance System Modifications35933 PS Schematic 2015 MSN - Phase 5 Infrastructure

35845 PS Design TI-Lindbergh 2014 Structural Enhancements

35855 PS Design 2015 Electrical Infrastructure Rehabilitation - Phase 7

35859 PS Design 2014 Airline Accommodation (Spirit-US Ainvays-Great Lakes)

35878 PS Design Emergency Power Upgrades 2015 - Phase 6

35879 PS Design TREC 2014 - Phase 4

35890 PS Design 2014 Wayfjnding Dynamic Digital Interactive Directories (DDID)35914 PS Design 2015 TI-Lindbergh Restroom Upgrades

35849 PS Construction TI-Lindbergh Passenger Boarding Bridge Replacement - E135871 PS Construction 2014 ROD( Replacement Projects

35894 PS Construction 2014 TI-Lindbergh Checkpoint 7 Expansion35907 PS Construction Wireless Network Control - Phase 3

3591 OPS Construction iVISN Program - Phase 4

60,000

30,000

63,000

51,000

153.000

56.000

45.000

37.000

535.000

Z1.000

61.000

42.700

6.9DO

38.000

Faith Group LLC Schematic 2015 TI-Lindbergh Checkpoint 1 Expansion35874 PS

35844 PS Design 2014 Airline Accommodation35673 PS Design TI-Lindbergh Ticket Countar Expansion35877 PS Design 2014 TREC Phase 4

35898 PS Design TI-Lindbergh Modular Cooling Tower Installation

35923 PS Design 2014 Wayfinding Dynamic Digital Interactive Directories (DDID)

35925 PS Design 2014 TI-Lindbergh Structural Enhancements

35932 PS Design 2015 Emergency Power Upgrades Phase 6

35851 PS Construction TI-Llndbergh Passenger Boarding Bridge Replacement E135880 PS Construction T2-Hunnphrey Purple Core Retrofit

35811 PS Construction T2-Humphrey HI-H2 Gatehold Improvements35922 PS Construction TI-Undbergh Checkpoint 7 Expansion35927 PS ConstrucUon T1 -Lindbergh Ticket Counter Expansion

11,285

29,975

22.643

44.2S39.875

28,215

4.711

1S.ODO

3,637

6,233

1,874

20.611

21,735

Kandiyo Consulting, LLC

Kimley-Hom and Associates, Inc.

35905 PS Design Renewable Development Fund Grant - MSP Solar Project

35887 PS Schematic T1 -Lindbergh Hotel Development Team Selection35906 PS Schematic 2015 Landside Pavement Rehabilitation

35931 PS Schematic TI-Lindbergh Tram Systems Upgrade - Phase 1

35B92 PS Design 2014 Maroon Parking Ramp Revenue Control System35928 PS Design 2015 TI-Lindbergh Checkpoint 1 Expansion35929 PS Design Parking Ramp Railing Refinishing

35875 PS Construction 2014 Lighting Infrastructure Technology & Equipment (LITE)

3.400

12,000

20.000

15,000

50,000

2D.OOD

GD.OOD

23,000

ATTACHMENT 3

PSAs issued in the 3rd Quarter of 2014 - Capital Improvement Program (continued):

MACDivisioi

Professional ServiceFirm/Consultant

PSANumber

Scope ofWork Phase

Project Description AmountAuthorized

Planning, Kraus-Anderson

Development &

Environment

(continued)

35865 PS Design TI-Lindbergh Structural Enhancements

35866 PS Design TI-Lindbergh Ticket Counter Expansion

35667 PS Design TI-Lindbergh Checkpoint 1 Expansion35895 PS Design 2014 GO Emergency Operations Center Upgrades

35896 PS Design 2014 TI-Llndbergh Curtainwall Repair

35897 PS Design 2015 Air Handling Unit (AHU) Replacement - Phase 5

35904 PS Design 2015 Parking Structure Rehabilitation35915 PS Design 2014 Wayfinding Signage & Dynamic Digital Interactive Dir.35916 PS Design 2015 TI-Lindbergh Restroom Upgrades

35917 PS Design 2014 T1 -Lindbergh Public Seating Replacement

35853 PS Construction T2-Humphrey Purple Core Retrofit

35870 PS Construction 2D14 Roof Replacement Projects

9.4BO

6,803

19,870

15,594

3.792

33.725

23.851

13,033

48,268

14.934

45,750

32,554

Michaud Cooley Erickson 35909 PS Schematic 2015 Conveyance System Modifications Mech. & Elec.

35919 PS Schematic 2D14 Wayfinding Signage & Dynamic Digital Interactive Dir. - Elec.

35646 PS Design TI-Lindbergh Ticket Counter Expansion - Mechanical & Electrical35854 PS Design 2014 TREC Phase 4 - Mechanical & Electrical35856 PS Design 2015 Air Handling Unit (AHU) Replacement - Phase 5 Mech. & Elec35892 PS Design 2D14 Maroon Parking Ramp Revenue Conlrol System - Electrical35899 PS Design 2015 Emergency Power Upgrades Phase 6 - Mech. & Elec.35900 PS Design 2015 Electrical Infrastructure Program Phase 7 - Mech. & Elec.35916 PS Design 2015 TI-Lindbergh Restroom Upgrade Program - Mech. 8, Elec.35924 PS Design 2014 TI-Lindbergh Structural Enhancements - Mech. & Elac.

35926 PS Design 2014 Wayfinding Signage & Dynamic Digital Interactive Dir - Elec.

35848 PS Construction St. Paul Downtown Airport: 2014 Building Maintenance - M & E

35852 PS Construction T2-Humphrey Purple Core Retrofit - Mechanical & Electrical

35861 PS Construction Wireless Network Control - Mechanical 8, Electrical

35869 PS Construction 2014 Art (Spaces) in the Terminal - Mechanical & Electrical

35876 PS Construction 2014 Lighting Infrastmcture Technology & Equipment (LITE)

35920 PS Construction TI-Lindbergh Checkpoint 7 Expansion - Mech. & Elec.

106,000

8,000

8.700

60.000

67.000

15,000

115,000

105.000

191.820

8.690

27,000

6,000

30.000

16,605

3,440

94,000

16.G70


Ricondo & Associates

SEH/Short Elliot Hendrickson

35868 PS35891 PS

35847 PS

35857 PS

35902 PS

35913 PS

Design

Design

Design

Design

2014 Wayfinding Signage - Dynamic Digital Interactive Directories (DDID)

2014 Maroon Parking Ramp - Revenue Control System

Construction St. Paul Downtown Airport: 2014 Building Maintenance

Schematic TI-Lindbergh Checkpoint Consolidation - Phase 2

Lake Elmo: 2015 Alleyway Rehabilitation - North Bldg. Area

Flying Cloud Airport; 2015 Pavement Rehab. - Taxiway A Phase 1

15,000

7,000

20,000

76,400

53,500

62.500

35864 PS Preliminary 2015 Miscellaneous Airside Construction

35872 PS Preliminary 2015 Emergency Power Upgrades - Phase 6

35843 PS Design 2014 Airline Accommodation

35901 PS Design 2015 Pavement Reconstruction - C Concourse (Gates 04 - 09)35903 PS Design 2015 Fiber Optic Upgrades

35921 PS Design 2D15 TI-Lindbergh Restroom Upgrade Program

35850 PS Construction TI-Lindbergh Passenger Boarding Bridge Replacemenl - E1

40.000

15,000

230.000

315.000

125.000

20.0DO

55.000

Wenck Associates Environmental MIC: Regulated & Limited ACM Sun/ey - Scotchman Site 6.000

Total: $ 3,810,056

Adjustments to existina PSAs - 3rd Quarter 2014 - Capital Improvement Program;

MACDivision

Professional ServiceFirm/Consultairt

Planning, Architectural Alliance

Development &Environment

Kraus-Anderson

Michaud Cooley Erickson


Vanasse Hangen Brustlin, Inc.

PSA Scope ofNumber Work Phase

Project Description

35773 PS Schematic 2014AiriJne Accommodation

35122 PS Construction T1 -Lindbergh CBIS Phase 3: Conveyor Equipment

35721 PS Design 2014 Roof Replacements

35271 PS Construction T2-Humphrey RAC Quick Turnaround

35774 PS Design STP: 2014 Building Maintenance Improvements

35716 PS Schematic Sustain ability Management Plan - Phase 1

Amount Adjusted TotalAuthorized Amount Amount

$ 62.000 $ 34,500 $ 96.500

I 725.000 $ 125.000 $ 850.000

I 13,039 $ 4.535 $ 17.574

$ 186.000 $ 13.870 $ 199.B70

$ 20.000 $ 810 $ 20.810

$ 315,066 S 55,863 $ 370,929

Total: $ 1,321,105 $ 234,578 $ 1,555,683

ATTACHMENT 4

PSA Five Year Summary Background 2013

Vendor Name Source

AIRPROJECTS INCORPORAIEU Air Dev CIPAMERICAN ENGINEERING TESTING CORPOI^ATIONAir Dev CIPARCHITECTURALALLIANCE Air Dev CIPBARR ENGINEERING Air Dev CIPBRIGGS & MORGAN PA Air Dev CIPCENTER FOR ENERGY & ENVIRONMENT Air Dev CIPDAY GROUP LLC Air Dev CIPENVIRONMENTAL LAW GROUP Air Dev CIPERA SYSTEMS CORPORATION Air Dev CIPFAEGRE BAKER DANIELS LLP Air Dev CIPFAITH GROUP LLC Air Dev CIPG & T CONVEYOR COMPANY INCORPORATED Air Dev CIPGREENMARK ENVIRONMENTAL SPORTS MARKETIhAir Dev CIPHANSEN THORP PKL1.1NEN OLSONHARRIS MILLER MILLER & HANSON INCORPORATHESS ROISEHNTB CORPORATIONIBIGROUPINSPEC INCORPORATEDKANDIYO CONSULTING LLCKKRN CONSULTINGKIMLF.Y HORN & ASSOCIATES INCORPORATEDKRAUS ANDERSON CONSTRUCTION COMPANYLIESCH ASSOCIATES INCORPORATEDMICHAUD COOLEY ERICKSONMILLER DUNWIDDIE ARCHITECTURERICONDO & ASSOCIATES INCORPORATEDSHORT ELLIOTT HENDRICKSON INCST PIERRE ASSOCIATES LLCSYSTEM DEVELOPMENT INTEGRATION LLCTKDAURS CORPORATIONVALUATION GROUP ING, THEW D SCHOCK COMPANY INCWENCK ASSOCIATES INCORPORATEDHNTB CORPORATIONJOHNSON CONSULTINGKIMLEY HORN &ASSOCIA1ES INCORPORATFDMILLER DUNWIDDIEARCHITFCTURERICONUO &ASSOCIATF.S INCORPORATEDRJV CONSULTINGSHORT ELLIOTT HENDRICKSON INCTKDACARLOS LOPEZ CONSULTINGCARLSON WAGONLIT TRAVEL INCORPORATEDHANSEN THORP PEt.LINEN OLSONINTERVISTAS CONSULTING LLCENVIRONMENTAL TECTONICS CORPORATIONSIM-VIS INCORPORATED

Air Dev CIPAirDevCIP

Air Dev CIPAir Dev CIPAir Dov CIPAir Dev CIPAirDevCIP

Air Dev CIPAirDevCIPAir Dev CIPAir Dev CIP

Air Dev CIPAirDevCIPAirDevCIP

AirDevCIPAir Dev CIPAirDevCIPAir Dev CIP

AirDevCIPAirDevCIP

Air Dev CIPAirDevCIPAir Dev OBAir DevOB

Air Dsv OBAir Dev OBAir Dev OBAir Uev OB

Air Dev OBAir Dev OBAir Service & Bus. De\i

Air Service & Bus. De\

Air Service & Bus. De\i

Air Service & Bus. De\i

Airside OperationsAirside Operations

200900

7,865,8170

19,1522,291,065

02,044

280,000728,744

03,427,965

0000

904,948330,000

3,5920

9,9752,158,2332,113,459

156,395150,370

2,535,2140

2,022,2814,000

03,062,569

62111,00049,98734,621

000000

15,562146,895

000

64,4847,400

0

2010

0

5.1367,401,661

07,369

2,399,75400

40,00033,153

0000

42,2550

539,2610000

1,100,3842,104,456

87,802282,084

2,203,3340

515,00800

2,854,304000

13,898Q

7500000

19,998156,961

6,6650

4,747122,350

07,000

2011

14,6660

7,952,4568,027

02,199,389

0000

109,1840

18,9008,866

16,3800

1,681,3520

2,00000

2,291,3252,7/1,491

170,0223,829,4272,921,744

0485,268

00

3,231,459000

192,9770

,5130000

27,489154,498

00

2,800114,365

00

2012

15,9830

7,224,30,4850

1,225,1520000

1,133,6500

46,121000

510,4370

1,60000

2,810,1973,562.158

292,4316,637,6333,125,433

147,240719,505

00

4,176,463000

17,24827,980

00

40,98,99,338

022,070

144,7760

18,5000

40,32500

2013

00

5,798,42000

24,9455,000

000

1,453,2940000

8,59947,130

00

5,2940

3,459,0824,032,310

189,1195,793,0323,642,035

72,143956,150

0144,655

2,948,8980000

16,036625

6,17400

13,99945,363

144,8230

14,9000

45,94300

Total

30,6495,136

36,242,6618,512

26,6228,140,305

5,0002,044

320,000761,897

2,696,12,3,427,965

65,0218,866

58,6358,599

3,683,128330,000

7,1925,2949,975

11,819,22214,583,873

895,76816,697.,54614,427,760

219,3834,698,213

4,000144,655

16,273,693621

11,00049,987

258,74544,0162,8886,1/4

40,98799,33813,999

130,482747,953

6,66533,4007,547

387,4667,4007.000

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Vendor Name Source

WENCKASSOCIArE:S INCORPORATEDDENNIS DAHLMAN CONSULTING 1-l-CLM GLOBAL CONSULTINGPERSONNEL DECISIONS INTERNATIONAL CORPSEPLER & ASSOCIATES INCSILBERMAN, ANDREW NMICHAUD COOLEY ERICKSONDYMAX ENGINEERINGDYRHAUG, GREGFIELD ENVIRONMCNTAI- CONSULTINGINSPEC INCORPORATEDIRISH & ASSOCIATES INCVAN DEUSEN & ASSOCIATES INCHANTHO FARMS LLCBKD LLPDELOITFE & TOUCHEKUTAK ROCK LLPOCONNOR & WALTERSPRINGSTED INCVAN IWAARDEN ASSOCIATESLOEBNER, JOHNSCHLOSSER, SALLYARCHITECTURAL. ALLIANCEBKD LLPDELTAAIR LINES INCORPORATEDDENOVO VENTURES Ll.CFAITH GROUP LLCGLOBANE1JACOBS CONSULTANCY INCJLhFERIES & COMPANY INCORPORATEDKUTAK ROCK LLPMICHAUD COOLEY ERICKSONPRO-TEC DESIGN INCORPORATEDSTRATECH CONSULTING INGTECHNOLOGY MANAGEMENT CORPTRISSENTIALANDERSON & KREIGER LLPBARNA GUZY & STEFFEN LTDBLOOMBERR & PODPESKARBRIGGS & MORGAN PADORSET &WHITNEYLLPENVIRONMENTAL LAW GROUPEVERETT & VANDERWIEL PLLPFAEGRE BAKER DANIELS LI PFAFINSKI MARK & JOHNSON LLPGASKINS BENNETT BIRRELL SCHUPP LLCGREENEESPEI.PLLPJAMES SELMER & ASSOCIATES

Environmental Affairs

Executive-General

Executive-General

Executive-General

Executive-General

Executive-General

Facilities-Energy MgmlFacilities-Terminal 1

Facilities-Terminal 1





Field Maintenance

Finance

Finance

Finance

Finance

Finance

Finance

Finance &Administrati

Finance &Administrati

Finance CIP

Finance CIP

Finance CIPFinance CIP

Finance CIPFinance CIPFinance CIP

Finance CIPFinance CIPFinance CIP



General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

2009

51,47400000

42,16040,00049,1203,108

15,71548,000

133,10423,92019,911

104,55018,2002,8502,1009,424

00

1,0500

782,365479,212480,589

9.424000

16,510-113,821

48,9000

13,93100

22,85825,619

0174,086

09,734

00

205,151202

201043,219

046,025

000

16,7140

55,7601,695

11,0410

88,93520,000

321,0890

13,3003,0002,1009,066

000

14,404119,205314,751209,073

0149,248221,986259,983

0000000

23,18847,490

031,109

034,4875,647

099,702

0

2011

22,52,49,023

00

7500

67,9150

71,1203,520

21,8260

120,35019,695

166,00065,92316,0003,000

08,956956319000

243,629160,123

012,803

00000

13,969000

35,2884500

111,3754,514

044,261

0485,415

0

201223,96226,813

024,500

00

42.1040

6,84022,86924,750

0127,12417,925

153,7500

16,0003,300

08,927

00000

157,27852,210

0000000

5,45200

4,43628,16017,28643,45813,896

9110

9,26612,276

446,6890

201349,160

0000

18,00065,648

00

41,S4862,884

0132,54516,933

150,0000

34,0003,300

09,192

00000

399,26500000000

15,7530

620101

30,71228,547

130,18200

1,1/821,7554,985

159,5540

Total

190,34275,83546,02524,500

75018,000

234,54040,000

182,84072,740

136,21548,000

602,05898,473

810,750170,47397,50015,4504,200

45,565956319

1,05014,404

901,5701,594,136

901,9959,424

162,050221,986259,983

16,510-113,821

48,90035,17413,931

6204.B36

140,206119,391173,640330,465

5,42545,39980,93017,261

1,396,511202

ATTA PWkAFNT S


Vendor Name Source 2009 2010 2011 2012 2013 Total

LITTLER MENDELSONMCGRANN SHEAOGLETREE DEAKINS NASH & STEWERT PCOPPENHEIMER WOLFF & DONNELLYSCHNADER HARRISON SEGAL &SPIEGEL & MCDIARMID LLPTHOMSEN & NYBECKFAEGRE BAKER DANIELS LLPMCGRANN SHFASPIEGEL & MCDIARMID LLPCHANDLER GROUP EXECUTIVE SEARChlESP SYSTEMS PROFESSIONALS INCORPORATEDGEORGE PURPOSE PEOPLE PERFORMANCE LTDHEY MAN PRODUCTIONSKAPLAN PROFESSIONAL SCHOOLSLANGAN, PATRICK JOHNMDA LEADERSHIP CONSULTINGNATIONAL SEMINARS GROUPORION SEARCH GROUPINGPERFORMANCE SOLUTIONSACCUVANT INCORPORATEDADVANCED STRATEGIES INCCASSON CONSULTING INCCLIENTEKDATA RECOVERY GUY LLC, THEDENOVO VENTURES Ll.CFAITH GROUP LLCFISHNET SECURITfKROLL ONTRACKPASII & ASSOCIATES INCORPORATEDI'ECHNOLOGY MANAGHMENT CORPWORKS COMPUTING INCORPORATEDINSTITUTE OF INTERNAL AUDITORSDIAZ-FELIPE, NATALIOJACOBS CONSULTANCY INCKIMLEY HORN & ASSOCIATES INCORPORATEDCAMPBELL, TONY BDEMATTEI WONG ARCHITECTUREHNTB CORPORATIONJACOBS CONSULTANCY INGJEFFERIES & COMPANY INCORPORATEDKUTAK ROCK LLPLEIGH FISHER INCORPORATEDLIESCH ASSOCIATES INCORPORATEDLUMIN ADVISORS LLCMICHAUD COOL.EY F.RICKSONMILLER DUNWIDDIE ARCHITECTURESANDALEY GROUP l.LC

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

General Counsel

Governmental Affairs



HRHRHRHRHRHRHRHRHRHRISISISISISISISISISISISISInternal Audit

Landside-OperationsLandside-ParkingLandside-ParkingMAC GeneralMAC GeneralMAC GeneralMAC General

MAC GeneralMAC GeneralMAC GeneralMAC GeneralMAC GeneralMAC General

MAC GeneralMAC General

13,9057,981

0126,734

05,806

101,20039,00048,000

127,122000000

8,0060000

37.8720

14,4504,099

62,67877,11139,83565,397

00000

39,1290000

28,686000

729,146000

23,600

12,69955,937

080,433

026,66989,55835,75048,00095,1/0

0000

5,07000

6,0000000000

432,609192,090

5,86200

49,375000

5,9400000

435000

727,396000

27,593

18,0390

7,9223,614

016,966

103,33739,00048,000

112,5550

19,65418,00014,3359,907

0000

9,44200000

229,688119,793

1,6620

5,8000000000

47,52600

275,000229,97545,11)5

756,420000

22,660

6,8841,198

025,5551,260

160,159124,70542,25048,00039,80213,500

0000000

42,0003,5588,000

0000

135,487358,204

00000000

5,98500

199,2730

129,238150,000132,859

00000

4.9288,883

05,955

028,772

121,98035,75048,00027,31630,300

0000

5,500000000

26,62600

132,977265,770

0000

31,9753,0004,344

00

10,76300000

17,0800

90,0462,3317,199

0

56,4S573,9977,922

242,2911,260

238,372540,779191,,50240,000401,96543,80019,65418,00014,33514,9775,5008,0066,000

42,00012,9998,000

37,87226,62614,4504,099

993,4381,012,968

47,35965,3975,800

49,37531,9753,0004,344

45,0695,985

10,76347,526

199,27329,121

404,238379,9/5195,104

2,212,96290,046

2,3317,199

73,853

ATTAPI-Tk/TPKTT S


Vendor Name Source

MAC GeneralMAC General

MSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport OperationMSP Airport Operation

TKDAUS ENERGY SERVICES INCARCHITECTURAL ALLIANCECOMPUTER ACCESS LLCDOOLEY, TOMGRESS,KARENHASSENSTAB, DONHUSSEY, JEANNb CKRUSE DEVELOPMENT & PRODUCTIONSLOEBNER, JOHNMASA CONSULTING INCORPORATED

MINNEAPOLIS POLICE CHAPLAIN CORPORATIONS MSP Airport OperationMINNESOTA RENEWAL CENTER MSP Airport OperationRICHTER, DAVID MSP Airport OperationSAUBER, MARION MSP Airport OperationSHEREN, JOHN MSP Airport OperationTADSEN RON MSP Airport OperationAVIATION INNOVATION LLC OperationsBUTTERFLY CONSULTING LLC OperationsGATEWAY GROUP ONE OperationsHENRY, THOMAS J OperationsNATIONAL SAFE SKIES ALLIANCE OperationsGREENMARK ENVIRONMF.NTAI. SPORTS MARKETI^PIanning, Developmnt;HNTB CORPORATION Planning, DevelopmntiKIMLEY HORN & ASSOCIATES INCORPORATED Planning, Developmnt;LLS RESOURCES LLCCALIBER KENNELSINVER GROVE ANIMAL HOSPITALTHIRD WAVE PARTNERSHIP LLCMICHAUD COOLEY ERICKSONALIVE PROMO INCORPORATEDANDERSON,SONJAAUGUST ASH INCORPORATEDBESTMARK INCORPORATEDCAPPS COMPANIES INCORPORATEDDEZINNIA INCORPORATEDFREEMAN GROUP INCORPORATEDFUNNEL INCORPORATEDGAMUT ONE STUDIOSHAUDRICOURT, GF-NEVIEVEINTERVISTAS CONSULTING LLCLFAH ROLLEY MARKETING SERVICESMAUREEN CUTHBERT DESIGNMILLER DUNWIDDIE ARCHITECTUREMORIARITY, SUZANNEOLSON & COMPANY INCORPORATEDPADILLASPEER BEARDSLEY INCORPORATEDPIT PRODUCTIONS

Planning, DevelopmntiPolice

Police

PolicePolice - Inactive

Public AffairsPublic AffairsPublic AffairsPublic Affairs

Public Affairs

Public AffairsPublic Affairs

Public Affairs

Public Affairs

Public Affairs

Public Affairs


Public Affairs

Public Affairs

Public Affairs


2009

86,92100

3,9750

1,4361,099

00000

2,125716465

1,0131,489

00

35,243000

830,22000

60,7923,920

036,68524,750

9504,431

45,99046,2654,000

00

17,4561,900

06,3482,315

09,362

0506,574

15,816

2010 2011 2012 2013 Total

94,96200

5001,655,519,387

0000

50000

2780

1,47216,7999,664

0000

119,20679,535

049,69011,17514,6403,301

12,2501,3809,500

48,39043,9904,000

00

25,40200

16,7651,5004,419

12,7200

444,14525,040

82,7774,4;>0

05!i0

1,6311,7!i11,335

03,400

8660

6000000

,691000

,1056,000

0106,476

00

64,9808,551

13,4400

12,5000

40,20839,9902,131

000

21,78400

3,5381,150

01,381

0574,33619,037

025,498

00

6442,8842,327

00

5,02113,513

00000

2,34916,705

000

6,00067,08541,056

04,986

48,3007,5191,860

000

15,08038800

23,17118,85630,385

0129,982

00

4,97000

599,9952,437

043,3004,000

01,0982,4331,3721,015

04.6766,996

000

1,2480

1,76818,000

0000

126,82062,0/6

05,000

19,26012,38817,760

000

4,11939,635

0000

26,35100

4,126000

233,108365,544

0

264,661,3,2184,000i>,0255,028

10,0527,5201,0153,400

10,56420,5091,1002,125

7161,9901,0138,769

51,5049,664

35,2431,105

12,000193,905

1,159,03579,5359,986

243,22243,55347,70039,98649.5002,330

73,338174,39492,3858,000

23.17118,856

121,3781,900

129,98230,7774,9659,388

23,463233,108

2.490.S9562,331

ATTAPW\/TFMT S


Vendor Name Source 2009 2010 2011 2012

SAPIENT CORPORATIONSCHUNA GROUP INCORPORATEDWARD, RICHARDAIRPORT BUSINESS SOLUTIONSSHORT ELLIOTT HENDRICKSON INCVALUATION GROUP INC, THEWILLIAM MILLS & ASSOCIATESAON CONSULTING INCORPORATEDAON RISK SERVICES CENTRAL INCORPORATEDASSOCIATED FINANCIAL GROUP LLCOCCUPATIONAL MEDICINE CONSULTANTSDYRHAUG, GREGMICHAUD COOLEY fc-.RICKSONTEMPLE SERVICES INCMICHAUD COOLEY ERICKSON

Public Affairs


Reliever AirportsReliever AirportsReliever AirportsReliever AirportsRisk/lnsurance/SafetyRisk/lnsurance/SafetyRisk/lnsurance/SafetyRisk/lnsurance/SafetyTrades-Administration

Trades-Administration

Trades-Administration

Trades-Plumbers

Total:

021,3606,342

016,883

00

40,00000

1,0450000

35,406,103

027,169

014,68121,5694,2502,500

68,0000000

28,17400

25,611,139

018,444

023,75313,039

00

69,26833,0008,338

00

38,70?.0

5,92933,918,988

49,99500

20,34914,860

00

29,808101,15021,662

042,51554,70742,13729,006

37,764,172

201349,995

00

6,5820000

148,67023,000

00

172,85287,08619,958

34,441,012

Total99,99066,9726,342

65,36566,3524,2502,500

207,0/6282,82053,0001,045

42.51S294,434129,22354,894

167,141,414

ATTA PHMFNT S

MEMORANDUM ITEM 2a


FROM: Jeff Nawrocki, Assistant Director – MSP Operations/Facilities (612) 726-5519

SUBJECT: ELEVATOR, ESCALATOR AND MOVING WALK MAINTENANCE

CONTRACT RENEWAL


Staff recommends renewing the contract with Schindler Elevator for the maintenance of elevators, escalators and moving walks. BACKGROUND The Metropolitan Airports Commission (MAC) contracts with Schindler Elevator for all maintenance associated with 100 elevators, 78 escalators and 38 moving walks within Terminal 1-Lindbergh and Terminal 2-Humphrey. In February of 2012, after a Request for Proposals process, the Commission awarded Schindler a three year contract with a renewal option of three additional years. The initial three year term expires April 30, 2015. Prior to the 2012 contract, Schindler was on site from 6:00a.m. until 11:00p.m. Monday through Friday. Outside of those hours, Schindler was available on an on-call basis. It was becoming apparent that necessary maintenance was occurring during airport operational hours, often negatively impacting the customer experience. As part of the 2012 contract, service hours were changed to a 24/5 schedule. This change has proven successful, as more maintenance activities take place at times that least impact customer travel. Also, emergency callbacks for maintenance have decreased, meaning more equipment is running more of the time, improving the customer experience at MSP. PROPOSAL The contract calls for MAC staff and Schindler to negotiate any fee increase annually at a rate not to exceed 4 percent. Annual increases are based on documented price changes to labor rates and wholesale metal prices. The contract is weighted 80 percent labor and 20 percent materials. Fees for 2015 would be $2,610,060.00. This rate includes an increase of 2.95 percent which is consistent with the annual rate increases experienced with previous years. The MAC staff is pleased with the service provided by Schindler and believes the current rates are competitive and therefore, recommends renewing the contract for maintenance of elevators, escalators and moving walks for another three-year term.

COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION AUTHORIZATION FOR STAFF TO RENEW THE MAINTNENACE OF ELEVATOR, ESCALATOR AND MOVING WALK CONTRACT WITH SCHINDLER ELEVATOR FOR A THREE-YEAR TERM AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 2b


FROM: Dave Ruch, Director – Information Systems (612) 726-8168

SUBJECT: COMMON USE AND DISPLAY SYSTEMS SUPPORT RENEWAL


This is a request to approve payment for the software maintenance agreement for the common use systems in use at MSP including the Common User Passenger Processing System (CUPPS), the Airport Operational Data Base System (AODB), the Resource Management System (RMS) and the Multi-User Flight Information Display System (MUFIDS). These systems were acquired from Ultra Electronics Airport Systems, Inc. (Ultra) after a competitive process in 2006. Terminal 2–Humphrey is a common use terminal, meaning that any carrier is able to operate from any ticket counter or gate. MAC provides and supports the technology at the ticket counters and gates for passenger processing, known as Common Use Passenger Processing. MAC also provides Common Use Self Service (CUSS) kiosks for passenger self service. The MAC operates a MUFIDS in both terminals which provides flight data, weather, visual paging, check point displays, and public information displays. The CUPPS, MUFIDS and CUSS systems are linked via network connections to the airlines’ own systems, such as Sabre. The RMS from Ultra is used by Terminal 2-Humphrey MAC operations staff to schedule and assign the various common use elements to the carriers. Ultra responds to changes at the airport such as new airlines, airline company mergers and data feeds, all of which require periodic software modifications. These listed changes represent a sampling of issues that are covered by the software support provider. The Commission renewed the Ultra support agreement at its June 2011 meeting for three years with two additional option years. This request covers payment for the first option year of that agreement totaling $170,146.19. This amount is included in the approved 2014 Operating Budget. COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION THAT STAFF BE AUTHORIZED TO EXECUTE A CONTRACT FOR THE ANNUAL SOFTWARE MAINTENANCE COSTS FOR THE MUFIDS, RMS, COMMON USE AND RELATED SOFTWARE SUPPLIED BY ULTRA ELECTRONICS TOTALLING $170,146.19, AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 2c



SUBJECT: CLOSED CIRCUIT TELEVISION (CCTV) SOFTWARE MAINTENANCE

AND SUPPORT RENEWAL


This is a request to approve payment for the annual maintenance and support agreement for the software elements of the new Closed Circuit Television (CCTV) system, iVISN. Known as a video management system, the software orchestrates collecting, storing and viewing data from the CCTV system. The software was selected as part of the competitive process approved by the Commission at its meeting on April 16, 2012. More specifically, the video management system, Nextiva, is supplied by Verint Systems Inc. The software supported also includes a software product, Marathon, for data replication and failover as part of the system backup. The iVISN system operates digital CCTV cameras connected over the MAC’s network, MACNet to high speed, high capacity storage and servers. Video data can be viewed in real time as well as from the recorded data from CCTV workstations. The video data is stored for thirty days and then deleted unless specifically held for investigations. The iVISN project to upgrade the MAC CCTV system is scheduled over several years and divided into phases. The MAC applied for, and was awarded, a Homeland Security grant for Advanced Surveillance totaling just over $10 million. This is the primary funding source for the upgrade and focuses on camera views deemed important by the local Transportation Security Administration. Various other Capital Improvement Program (CIP) projects include CCTV coverage requirements. These cameras and related equipment are being incorporated into the upgrade program and funded by the relevant CIP project. The Commission approved the software support as part of the original contract. The associated warranties and support have expired. The cost for annual support is $77,568.67 including tax. This amount is included in the approved 2014 Operating Budget. COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION THAT STAFF BE AUTHORIZED TO EXECUTE A CONTRACT FOR THE ANNUAL SOFTWARE MAINTENANCE COSTS FOR THE NEXTIVA VIDEO MANAGEMENT SYSTEM AND RELATED SOFTWARE SUPPLIED BY VERINT SYSTEMS INC. NOT TO EXCEED $78,000.00, AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 2d



SUBJECT: QUEUE MONITORING SYSTEM REQUEST FOR PROPOSALS


Staff is asking for authorization to issue a request for proposals (RFP) to acquire a system for monitoring queues in the airport terminals to inform passengers about queue wait times so that checkpoint and other queues move as efficiently as possible. This supports the Terminal 1-Lindbergh Checkpoint Remodel project. BACKGROUND Research and analysis by MAC staff and consultants indicates that there are a number of technological approaches to monitoring wait times. The process has three main components: gathering the data needed, estimating wait times and displaying the results. The primary technologies employed for data collection include: Closed Circuit Television video analytics, infrared detectors, Wi-Fi detectors and Bluetooth detectors. Some products use a combination of collection methods. Data storage is handled by database management software; computations would be performed by the system’s software as well. With the information in hand, a number of display methods could be used ranging from the existing Multi-User Flight Information Display System to the MAC website. The nature of the information displayed can also be tailored from red/green color charts to estimated wait time in minutes. For maximum service to passengers, the system should be able to predict wait times beyond just displaying the current wait time to people in the ticket lobbies. There are products available that do so using a combination of historical data gathered by the system, airline schedule data from the existing Airport Operational Database (AODB) as well as real time sensor inputs. The greatest service would be enabling people at home to check the MAC’s website where they could find forecasts of wait times along with the parking capacity estimates that are in place today. PROCESS Following is the proposed schedule for the RFP:

RFP issued October 21, 2014 Mandatory Pre-proposal Meeting October 29, 2014 Question period ends November 3, 2014 Proposals due November 14, 2014 Staff recommendation to the M&O Committee December 1, 2014 Commission selection and award December 15, 2014

The Review Committee identified below will review the proposals using the Evaluation Matrix described below from Proposers that meet the Minimum Requirements. The Review Committee may conduct interviews, if necessary, with the top scoring Proposers. The proposal meeting the Minimum Requirements and gaining the highest score will be recommended to the Management and Operations Committee of the Commission. COORDINATION WITH CHECKPOINT RECONFIGURATION The MAC has a companion project underway to consolidate existing Terminal 1-Lindbergh checkpoints into two large checkpoints with a greater number of lanes per checkpoint. A future requirement to implement the system at Terminal 2 – Humphrey for the existing two checkpoints will also be an option. The Checkpoint project is designing and installing the physical infrastructure associated with the checkpoints including telecommunications closets, conduit and cabling. The design intends to provide adequate infrastructure regardless of which form of sensors are used by the selected system. The terminal lobby queue wait time display monitors will be provided by the Checkpoint project as well. The RFP will require the proposer selected to install all system elements and connect with the infrastructure provided as well as coordinate with the Checkpoint project. KEY BUSINESS TERMS The MAC is seeking perpetual licensing for any software elements of the proposed system. The product set should come with a one year warranty. Ongoing support and maintenance shall be available commencing after the expiration of the warranty. The term of the ongoing support and maintenance agreement shall be for three years with three – one year renewals, exercised at the MAC’s sole option. MINIMUM REQUIREMENTS Proposers must meet the following Minimum Requirements to be considered:

Have the proposed product(s) currently installed and operating successfully in at least one airport or comparably sized facility for greater than six months.

Have been in business for at least three years EVALUATION CRITERIA The RFP will evaluate proposals based upon the following criteria: A. Quality of the proposal 50 points B. Accuracy of time estimates 200 points C. Sensor options proposed 100 points D. Display options proposed 100 points E. Forecasting capabilities 200 points F. Initial costs 200 points G. Operating costs 50 points H. Pre-requisite conditions for which the MAC is responsible 100 points Total Possible Points 1,000 Points

The Review Committee proposed includes the following members: Commissioner, To Be Determined Phil Burke, Director MSP Operations Mike Maxwell, CIO/ IS Director / Dave Ruch, IS Director Bob Schauer, Director - Finance Jeff Nawrocki, Assistant Director - Facilities Alan Howell, Senior Architect Alan Sasse, Internal Audit, non-voting Andrea Bolstad, Purchasing, non-voting COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION THAT STAFF BE AUTHORIZED TO ISSUE A REQUEST FOR PROPOSALS FOR A QUEUE MONITORING SYSTEM CONSISTENT WITH THE TERMS DESCRIBED ABOVE AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 3

TO: Management and Operations Committee FROM: Arlie Johnson, Assistant Director – Landside Operations (612) 726-5568 Eric Hudak, Assistant Manager – Landside Operations (612) 794-9155 SUBJECT: SUPERSHUTTLE CONTRACT OPTION DATE: September 25, 2014 BACKGROUND In November 2011, the Commission awarded a three year contract with two, two-year optional renewal periods to SuperShuttle International Inc. (SuperShuttle) to provide shared-ride services at MSP. In approving the award, the Commission suggested that staff provide an update on shared-ride services prior to executing the initial contract renewal period. UPDATE Shared-ride services at MSP are provided by a number of passenger carriers. Most serve major population centers outside the metropolitan area such as St. Cloud, Rochester and Duluth. SuperShuttle is the only shared-ride carrier authorized by MAC contract to serve areas within a 25-mile radius of MSP using a MAC company permit and leased counter space. A MAC company permit allows the operator to gain automated access to the commercial lanes at the established per-trip rate and to be billed via monthly invoicing. A single operator was chosen for the 25-mile area based upon consultant recommendation, facility space limitations and demand. SuperShuttle has offered high-quality, reliable and cost-effective shared-ride ground transportation options to MSP customers. Feedback from SuperShuttle customers has been consistently positive. SuperShuttle leverages its national brand strength, sound financial health and technological expertise to provide exceptionally high safety standards and state-of-the-art equipment and reservation system. SuperShuttle is an active member of MSP’s Customer Service Action Council and Airport Community Emergency Response Team. In response to increased passenger activity at Terminal 2-Humphrey, SuperShuttle is hiring additional staff and leasing additional counter space to ensure Terminal 2-Humphrey customers receive the same high-level service as Terminal 1-Lindbergh guests. Staff believes MSP customers and the airport community are being well-served by SuperShuttle. COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION THAT STAFF BE AUTHORIZED TO RENEW THE SUPER SHUTTLE SHARED-RIDE SERVICE AGREEMENT FOR A TWO-YEAR TERM AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 4


FROM: Arlie Johnson, Assistant Director – Landside Operations (612)726-5568

Jeff Courteau, Manager – Parking Systems (612) 726-5840 Rick Decker, Assistant Manager – Parking Operations (612) 467-0460

SUBJECT: PARKING MANAGEMENT CONTRACT REQUEST FOR PROPOSALS


In December 2013, the Commission authorized staff to issue a Request for Proposals (RFP) for parking enterprise management and operation services. Prior to the RFP issuance, staff was asked to delay its release. The Commission wished to consider the direction given to MAC contract service providers related to employee compensation and benefits as well as employee transition issues when service providers change. BACKGROUND Under Landside Operations supervision, the parking operator manages approximately 23,000 parking spaces for the public and airport employees. Annual gross public parking revenues for calendar 2013 was $83.9 million. In 2013, MAC paid Ampco System Parking (now known as ABM) $5.9 million, which included management and incentive fees of $529,248 and $79,619, respectively. ABM was awarded the current agreement in July 2004 following a nationally advertised public Request for Proposal process. After three renewals, the current agreement has expired. Staff received Commission approval in November 2011 to issue an RFP but chose to allow for the completion of financial audits and a consultant review before proceeding. Those processes have been completed and recommendations implemented and included in this RFP. MSP public parking customers have two access options: (1) ePark® (self-payment) is the payment method of choice for more than 79 percent of public parkers; or (2) receive a ticket at entry and be assisted by the management company’s cashiers at exit. Airport employees and eParkElite customers access their assigned parking areas with a radio frequency device (ZipPass). The operator’s employees interact directly with the public and airport employees. They collect and record payment of public parking fees. They monitor the integrity of MAC’s parking facilities and revenue control systems by inspecting ramps, reporting and documenting issues, and assisting customers. They monitor static and variable message signs, lighting, elevators, stair towers, lobbies, escalators, vehicle and pedestrian traffic flows, and the safety and cleanliness of our parking facilities. When Terminal 1-Lindbergh General parking fills, they direct customers to Terminal 1 Short Term and, when that fills, to Terminal 2-Humphrey parking. They also monitor commercial vehicle access devices. The operator also assists airport employee parkers, including ZipPass issuance and use instructions. In conjunction with Landside Operations, the operator coordinates with other MAC departments, such as Field Maintenance, Airport Police, Airport Development, Environment, and Finance, and with service and construction contractors.

The operator helps Landside Operations coordinate annual facility and capital maintenance work, implement customer service and safety initiatives, test software and hardware enhancements, and identify and incorporate operational improvements. GOALS Staff seeks an experienced parking operator with a long, documented record of successfully managing parking of comparable size, technological sophistication, and operational volumes similar to MSP. This operator must also provide senior management who are experienced in airport parking operations similar to MSP’s. The quality and performance of the operator is critical to maintain the high level of customer service and revenue controls necessary to preserve one of the MAC’s largest revenue sources. In developing this RFP, Landside Operations has incorporated the process improvements and controls suggested by the Finance, Legal, Internal Audit, Risk Management, Purchasing, and Human Resources departments. Additionally, recommendations of the parking management consultant, Lumin Advisors, have been included. KEY BUSINESS TERMS Staff recommends this agreement be for an initial term of three years with three, two-year renewal options by mutual agreement. Payments to the operator shall be based on unit pricing, together with management and incentive fees, as submitted in the successful bidder’s bid. The operator shall also receive reimbursement for certain minor administrative expenses. Proposers are encouraged to provide employees a competitive compensation package and will be scored on their employee compensation and benefit plans as part of the Operating Budgeted Staffing Plan criteria. At minimum, proposer must provide employees with a competitive market driven wage and a health insurance benefit. Based upon a market analysis, MAC believes those wages should be in the range of $11.00 to $22.00/hr. depending on the job classification. Proposer must provide a paid leave program that minimally provides employees an average paid leave equivalent to one hour of paid leave for every thirty hours worked at the Airport. An employee retention program which includes offering employment to the current non-supervisory workforce for a minimum of at least 90 calendar days and to interview current supervisory employees for open positions will also be required. MINIMUM REQUIREMENTS The operator must have at least 10 years of experience operating a single system with the following:

A. A public and employee parking system operated 24/7 with at least 10,000 stalls.

B. The 10 years experience must include full management, planning and operation of a parking system whose access is controlled by one of the following revenue control systems: T-2 Systems, Amano McGann, CTR Systems, Scheidt & Bachmann, Secom International, Skidata, Federal APD, or ZEAG. This system must have processed at least 1 million parking exit transactions annually, of which at least one-half are bank card payments and a minimum of $25 million annual gross revenues.

C. At least one existing parking management contract for which it is paid at least $200,000 annually as a management fee.

Operators must clearly document that they meet each of the minimum qualifications to qualify for further consideration.

EVALUATION CRITERIA Each proposal will be evaluated on the following criteria: A. References and Performance 200 B. Operations Experience 300 C. Custom Parking Revenue Control System Experience 200 D. Innovative Approaches to Customer Service and Parking Operations 250 E. Overall Stability and Financial Integrity of the Proposer 150 F. Operating Budgets and Staffing Plan 400 G. Standard Operating Procedures 150 H. Transition and Operating Plans and Overall Impression 250 I. Adherence to RFP Proposal Format 100 Total Possible Points: 2,000

REVIEW TEAM

The proposed Review Team will consist of:

Timothy Geisler – Commissioner Jeff Courteau – Parking Systems Manager, Landside Operations Rick Decker – Assistant Manager – Parking Operations, Landside Operations Dorothy Harris – Assistant Deputy Manager of Aviation – Parking and Ground Transportation – Denver International Airport Alan Sasse – Auditor, Internal Audit Ed Podnieks – Manager, Financial Analysis and Business Planning, Finance Non-voting advisory panelists are recommended to include: Cameron Boyd – Attorney, Legal Kay Partlow – Accountant, Finance Bill Hoyt – Manager, Risk Insurance Arlie Johnson – Assistant Director MSP Operations/Landside Jim Laurent – Director, Human Resources Mike Willis – Manager, Internal Audit Brad Johnson – Purchasing Manager Additions and substitutions may be made if necessary as determined by the Vice President, Management and Operations. ADVERTISING AND DISTRIBUTION OF THE RFP This RFP will be advertised nationally and on the State of Minnesota’s online solicitation page as well as posted to the MAC Web site. Notification of this solicitation will be provided to the vendors that have recently provided these services to MAC as well as to any vendor making a request for the document.

COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION AUTHORIZATION FOR STAFF TO ISSUE A REQUEST FOR PROPOSALS FOR THE PARKING MANAGEMENT CONTRACT SERVICES CONSISTENT WITH THE TERMS ABOVE AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 5


FROM: Shawn Chamberlain, Deputy Chief of Police (612) 467-0622

Justin Malone, Airport Police Lieutenant (612) 467-0786

SUBJECT: SECURITY SERVICES REQUEST FOR PROPOSALS


Staff is requesting Commission approval to issue a Request for Proposals (RFP) to identify a firm to provide security services at the Minneapolis-St. Paul International Airport. BACKGROUND According to Security Directive 1542-01-07N “Threat to U.S. Airports,” the Airport Operator or airport contract representative(s) must be posted at each vehicle access gate, which provides access to the Secured Area, to verify both vehicle operator and passenger(s) Secured Identification Display Area (SIDA) identification media and applicable vehicle access authority. They must also conduct vehicle inspections at each operational vehicle access gate that provides direct access to the Secured Area. The goal of the vehicle inspection is to provide a visual deterrent for any adversary that might attempt to introduce a large vehicle improvised explosive device (LVIED) onto the airport. There are three vehicle gates at MSP that allow access to the Secured Areas. Two gates are staffed 24/7; and the third gate is only staffed Monday through Friday from 6:00 a.m. to 2:00 p.m. In August 2009, MAC selected Whelan Security to staff these vehicle access gates. Prior to Whelan Security, the contract was held by General Security Services Corporation (GSSC). Over the last four years, the average annual expense has been approximately $560,000. In 2009 the MAC stipulated in the contract that the security officer had to be paid at least $14.00 per hour in an effort to attract a higher quality of security officer. Increasing the security officers’ pay has helped to improve unprofessional behavior and poor performance. GOALS

Protect the traveling public, airport tenants and property.

Ensure that no prohibited items enter secured areas of the airport.

Prevent unauthorized access to secured areas of the airport.

Report security violations and suspicious activity. KEY BUSINESS TERMS The term of this Agreement shall be five years with no options to renew. Proposers are encouraged to provide employees a competitive compensation package and will be scored on their employee compensation and benefit plans as part of the Management and Operations Plan criteria. At minimum, proposer must provide employees with a

competitive market driven wage. Based upon a market analysis, MAC believes those wages should be in the range of $14.00 to $17.00/hr. with an average wage at about $16.00/hr. Proposer must also provide employees with a health insurance benefit and a paid leave program that minimally provides employees an average paid leave equivalent to one hour of paid leave for every thirty hours worked at the Airport. Proposers will also be required to provide for employee retention including offering employment to the current non-supervisory workforce at the Airport for a minimum of at least 90 calendar days. MINIMUM REQUIREMENTS

A. Has two years prior experience working at vehicle access gates. B. Has been in the security services business for five years. C. Has two years prior government or airport security experience. D. Has experienced staff on call/stand-by 24/7.

EVALUATION CRITERIA Each proposal will be evaluated on the following criteria:

A. Price Proposal (Bill Rate) 300 points B. Vendor Qualifications and Experience 300 points C. Management and Operations Plan 250 points D. Responder’s Level of Assistance with Implementation (Training) 150 points

Total Possible Points: 1,000 Points REVIEW TEAM The proposed Review Team will consist of: Justin Malone – Airport Police Lieutenant Roby Desubijana – Airport Police Sergeant Al Dye – Airside Development Project Manager Brad Johnson – Purchasing Manager Additions and substitutions may be made as determined necessary by the Chief of Police. MAC’s Legal, Finance and Human Resources Departments will serve as advisors to the Review Team. ADVERTISING AND DISTRIBUTION OF THE RFP This RFP will be advertised on the State of Minnesota’s online solicitation page as well as posted to the MAC Web site. Notification of this solicitation will be provided to the vendors that have recently provided these services to MAC as well as to any vendor making a request for the document. COMMITTEE ACTION REQUESTED: RECOMMEND TO THE FULL COMMISSION AUTHORIZATION FOR STAFF TO ISSUE A REQUEST FOR PROPOSALS FOR SECURITY SERVICES CONSISTENT WITH THE TERMS ABOVE AND THAT THE EXECUTIVE DIRECTOR/CEO OR HIS DESIGNEE BE AUTHORIZED TO EXECUTE THE NECESSARY DOCUMENTS.

MEMORANDUM ITEM 6


FROM: Bridget Rief, Director – Airport Development (612) 726-8371

Gary Schmidt, Director – Reliever Airports (612) 726-8135

SUBJECT: RELIEVER AIRPORTS 2014 CONSTRUCTION UPDATE


At the October 2014 meeting of the Management and Operations Committee, staff will provide an update on the construction projects completed at the Reliever Airports in 2014. THIS IS AN INFORMATIONAL ITEM ONLY; NO COMMITTEE ACTION IS REQUIRED.

MEMORANDUM ITEM 7

TO: Management and Operations Committee FROM: Matt Grimm, Manager – Concessions and Business Development (612) 794-4510 Joel Burger, mspGOLF,LLC SUBJECT: PGA-MSP AIRPORT GOLF CENTER PROJECT UPDATE DATE: September 25, 2014 Joel Burger, President of mspGOLF, LLC, will describe and comment on the PGA-MSP Airport Golf Center project in the North Terminal area of Terminal 1-Lindbergh. The Golf Center is currently under construction above Ike’s and French Meadow restaurants on the mezzanine level. The project will provide a unique experience to MSP travelers not found in any other US airport, and its amenities will include: state-of-the art golf simulators, a putting green, a golf pro shop, an area dedicated to swing analysis, custom club fittings and a sports bar and restaurant (Champion’s Grille by Ike’s) featuring the food and cocktails similar to its sister restaurant, Ike’s. THIS IS AN INFORMATIONAL ITEM ONLY; NO COMMITTEE ACTION IS REQUIRED.

MEMORANDUM ITEM 8


FROM: Gary Schmidt, Director – Reliever Airports (612) 726-8135

SUBJECT: HOCKEY DAY MINNESOTA


Hockey Day Minnesota is an annual event that will be celebrating its ninth year in 2015. With

the support of the Minnesota Wild and Fox Sports North, it showcases amateur, collegiate,

and professional hockey within our state.

Mid-morning on January 17, 2015, Fox Sports North will televise the first of four hockey

games to be broadcast that day. It begins with two outdoor high school games, the first

featuring St. Paul Johnson versus Luverne, and the second featuring Hill Murray and St.

Thomas Academy. A third untelevised game at the outdoor venue will feature the girls’ teams

from Cretin-Derham Hall and the Duluth North Stars. Those games will be followed by the

broadcast of a collegiate game featuring the University of Minnesota and UW-Madison, and

culminates with the broadcast of the Minnesota Wild hosting the Arizona Coyotes.

Each year the venue for the outdoor games changes. In recent years, the outdoor games

have been held in places such as Hermantown, Moorhead, Grand Rapids, and Elk River.

The venue this year will not only be the capitol city of St. Paul, but more specifically on

Holman Field. “Support Our Troops” is a sponsor of the event and the airport was selected

because it is home for the Minnesota National Guard 34th Combat Aviation Brigade and 2

147th Assault Helicopter Battalion. More than 200 Brigade soldiers from 43 different

communities recently deployed to Kuwait.

Support Our Troops is a charitable organization with a goal of boosting the morale and well-

being of our currently serving military members and their families. Millions of dollars of goods

and services are provided to the military community including our deployed troops. It comes

in the form of family support, kids’ camp assistance, positive public support, and much more.

Locally more than 10,000 steak dinners have been provided to troops overseas.

The outdoor rink itself will be constructed over a two week period immediately adjacent to the

Airport Administration Building. A layout plan (see attached), and a safety plan have been

submitted to the Federal Aviation Administration for their approval. There will be only a minor

inconvenience to the airport operations, and the airport will remain in operation throughout

the event.

Staff anticipates that a lease between the Metropolitan Airports Commission and Support

Our Troops (sponsor) will be brought forward for commission approval in the near future.

THIS IS AN INFORMATIONAL ITEM ONLY; NO COMMITTEE ACTION IS REQUIRED.

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