Deep Readiness:Virtues of Ethical Leadership

in the Fire Service

Ethical Leadership Series

Metro Fire Chief Officers Association

Session 2

February 28, 2011

Agenda

• Quick Review

• Proposal: Core Values

• Applying Virtues of Ethical

Leadership

• What’s Next?

Empower others to improve the world

TO WITH

NOT FOR

Relational

Leaders

offer high

pressure,

high

support

Pre

ssu

re

How do you lead?

• Engagement– Stakeholders invited to participate

– Participants have an opportunity to be heard

• Explanation– Process and rationale are clearly explained, along with

decisions and outcomes.

– Explanation is respectful – it is also often educational.

• Expectation Clarity– When decisions are made, implications for all

stakeholders are clearly articulated.

– Everyone knows what to expect, and what is expected

of them.

Fair

Process is

working

WITH

others

The Three Elements of Fair Process

Ethical Discussion Framework

• Articulate position (or competing positions).

• Define disagreements or points of contention.

• Clarify terms and concepts

• Seek and clarify situation facts and objective data

• Analyze positions

Outcomes

Motives

Agent

Rights

• Past: What happened

– Observable events and facts

– First person and objective

• Present: Why it matters

– Consequences of actions.

– Implications

• Future: Required Changes, Directions

– Changes in actions or behaviors

– Reinforcement to repeat positive actions

Fair

Process is

working

WITH

others

Giving Feedback

What does “Relational Leadership” teach us

about giving feedback?

• Clear expectations for

performance

• Adequate materials

and equipment

• Ability to succeed

in assigned roles

• A supervisor who cares about subordinates

• Co-workers committed to quality work

• Opportunities to learn and grow

Source: Gallup G12 Summary

Employee Engagement Drivers

Measuring Engagement

• Retention

• Safety

• Customer Service

• Productivity

• Profitability

Source: Gallup G12 Summary

ELA’s Foundation for Standards in Public Safety Agencies

• Excellent Public Service

• Sound Stewardship of Resources

• Fairness to Employees

Ethical Leaders in ActionVirtues of Ethical Leadership

Clarity Creativity

Competence Courage

Service

Being serious

about

empowering

others

Exercising

will in support

of collective

aims

Service

Imagination

and Vision

Reality and

analysis

Moral Clarity:

Values

Clarity

Divergent

thinking:

“out of the box”

Convergent

thinking:

“in the box”

Problem-

solving

Creativity

Practical

wisdom and

judgment

Technical

knowledge

Communi-

cation

Competence

Doing right,

In the face of

difficulty

Courage

Your Turn: in Four Groups

Describe a time when you saw this virtue in action in your department. (You can’t be the hero of your story.)

Select one story for the group to tell, and one lead storyteller. Draw a picture on your flip chart that helps to tell that story.

When we reconvene, we’ll discuss how to stimulate these virtues in our departments

Groups: North: ClaritySouth: CreativityEast: CompetenceWest: Courage

What’s Next?

March: Ethical Leadership Through Change

April: Mentoring, Managing, and Evaluating

Performance

• Still plenty of room

to customize!

• What’s on your mind?

Feel Free to share your thoughts with me!

Thank you for your attention!

Chad Weinstein

Ethical Leaders in Action, LLC

cweinstein@ethinact.com

651-646-1512

“We enable ethical leaders to achieve

extraordinary results”