Metered Parking Payment Technology
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Metered Parking Payment Technology The Los Angeles Perspective September 22, 2011 Dan Mitchell, P.E., PTOE City of Los Angeles Department of Transportation
Transcript of Metered Parking Payment Technology
Metered Parking
Payment Technology
The Los Angeles Perspective
September 22, 2011
Dan Mitchell, P.E., PTOECity of Los Angeles
Department of Transportation
Overview
Additional stakeholder
perspective
Los Angeles experience
Payment options
Discussion
Stakeholder Perspective:
Collection
One pay station vs. 5-10 single meters
L.A. cost: 17x single-space
Collection verification Handheld
Keypad
Electronic lock
Card
Proximity
Collection revenue data Audit collection amounts
Supports collection route and frequency determination
Stakeholder Perspective:
Security
Coin Fraud
Analysis and software prevention
Credit Card Fraud
Blacklist
Theft
Heavy-duty housings
Electronic locks
Auto-reporting collection system
New for single-space meters
Stakeholder Perspective:
Policy Makers & Data Analysts
Communication to report operational data Automatic and (near) real-time
Reliability
Central management systems Overview, high-level reporting
Detailed reporting for all stakeholders
Integrated reporting systems
Space-level data Policy decision to improve granularity
Reduces number of spaces to increase management ability
L.A. Experience
Overview
Lessons Learned
Essential Features
Extended Features
LADOT Metered Parking
On-Street Parking 37,000 on-street spaces in 73 Parking Meter Zones
Off-Street Parking 2,500 off-street spaces in 62 lots
77% of spaces with “smart” meters
Rates On-street: $1 to $4 per hour
Council authority to adjust ± 50% for Downtown ExpressPark
Revenue: $41 million and growing
Meter Type in L.A.
5%
77%72%
4%
23% 19%
On-street Off-street
% o
f m
ete
red
sp
ac
es
Coin Only
Card & Coin
Pay Station
Metered Parking Revenue
Operational and policy changes have grown meter revenue 93% over
the last three years, totaling an additional $40 million.
Metered Revenue
$ 21.1 M$ 27.4 M $ 29.8 M $ 28.9 M
$ 3.8 M$ 11.9 M
$ 0.05 M
$ 2.0 M
$ 40.8 M
$ 33.6 M
$ 29.4 M
$ 21.2 M
$ 0 M
$ 10 M
$ 20 M
$ 30 M
$ 40 M
$ 50 M
FY08 FY09 FY10 FY11
Credit Card
Cash
Essential Feature:
Communication
Networking metered parking assets is
essential to effective management
(Near) real-time operational data
Communication types
Ultra low-power network
Cellular data
Wi-Fi
Essential Feature:
Multiple Payment Options
Combined with communication allowed for
enforcement policy change
Pay to Park Policy
Must successfully pay or move
Undermines vandalism
Impact of Card & Coin MetersComparing April 2010 to August 2011
Meter uptime >99%
Meter revenue up 54%
Contested citations down 63%
Meter Hotline complaints down 83% (Citywide)
2010-2011 Meter Hotline Calls
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
Janu
ary 10
Febr
uary
10
Mar
ch 1
0
April 10
May
10
June
10
July 1
0
Augus
t 10
Septe
mbe
r 10
Oct
ober
10
Nov
embe
r 10
Dec
embe
r 10
Janu
ary 11
Febr
uary
11
Mar
ch 1
1
April 11
May
11
June
11
July 1
1
Augus
t 11
# o
f M
ete
r H
otl
ine C
all
s
i
-
5,000
10,000
15,000
20,000
25,000
# o
f IP
S M
ete
rs
# of Calls # of IPS Meters
Extended Feature:
Integrated Sensing
Types
Surface-mounted or embedded
Connects to meter or separate network
Benefits
Enforcement, Parking Guidance, Policy
Potential to clear time
Potential to charge only time used
Extended Feature:
Integrated Sensing
Types
Surface-mounted or embedded
Connects to meter or separate network
Benefits
Enforcement, Parking Guidance, Policy
Potential to clear time
Potential to charge only time used
Current Payment Options
Coins Still essential for now
Can limit to certain coins, but higher rates generally encourage higher value coins
Bills Nice to have, but generally not necessary
Expensive, additional maintenance, security risk
Credit Cards High convenience, but high transaction fees
Smart Cards No fees, but requires management of program
Gift cards are now readily available as alternative
Mobile Payments Convenience fee to customer (or shared)
Main benefit for extending time where credit card is available
Future Payment Options
Integrated transit card
Credit (Card) Near-field communication
RFID Sensor Card
Phone
Anywhere else
Google Wallet
Check-in, check-out Card
Sensor
Transponder – FasTrak
In-vehicle GPS (using VMT payment system)
Metered Parking Payment
Technology: Summary
Move from “dumb” to “smart” meters
Technology has come a long way
in the last few years
Continued innovation and
development is needed to satisfy all
stakeholders
Opportunities abound and the future
is bright
Metered Parking
Payment Technology
Questions & Discussion
Dan Mitchell, P.E., PTOECity of Los Angeles
Department of Transportation
