Message from the President Perry Clarke, President

Dear Fellow Employees;

First, I would like to wish all of you a Happy Holiday Season and all the best in the New Year

for you and your families.

While I was watching television, one evening, an actor made a powerful statement that I would

like to share with you, and I quote;

“It is not the critic who counts; not the man who points out how the strong man stumbled or where the doer of

deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is

marred by dust and sweat and blood; who strives valiantly; who error's and comes short again and again; who knows

great enthusiasms, the great devotions; who spends himself in a worthy cause; who at best, knows in the end the

triumph of high achievement, and who, at the worst, if he fails, at least fails while daring greatly so that his place shall

never be with those timid souls who neither know victory nor defeat".

As many of you are aware, in 1990, I left the military and commenced my career as a Security Officer in Winnipeg

with Securitas. I was able to move up within the company, but can assure you, that over the years I have failed

many times, while also sharing in the successes with many of my fellow Securitas employees.

As we move into 2016, I would like for you to remember the above quote, and to not hesitate to embrace an

opportunity to succeed, when it presents itself to you as I am also confident, that you can succeed. So in 2016

show your Branch Manager and Area Vice President that you possess what it takes to move up within Securitas.

Again, thank you for all your hard work, dedication and commitment that you continue to display on a daily basis.

In This Issue:

Message from the President Quality Corner

Someone You Should Know Community Involvement

Service Notes Make-A-Wish Foundation

Employee Anniversaries Vigilance: A terrorist’s worst enemy

Securitas Hotline Integrated Guarding & Solutions

Securitas Epay Purchasing Power

Preventing Workplace Slips, Trips & Falls Guard Referral Program

Back Injury Prevention Tips Follow Us…

H&S: Winter Safety Program

Someone You Should Know Trevor Thompson, Area Vice President, Eastern Canada, Shawn Deeley, Branch Manager Eastern Canada

Site Supervisor Jonathan Pickard has proven that he embodies what Securitas Canada stands

for “Integrity, Vigilance and Helpfulness.” Just 22 years old he exhibits an exemplary level of

maturity and a great work ethic. Jonathan has worked as a full time Security Officer at one of

our retail sites in Fredericton, New Brunswick

since February 1st, 2014 and was promoted to

Site Supervisor just over a year ago.

One of Jonathan’s duties this past summer was

“Paw Patrol” which consisted of patrolling the

parking lot, keeping watch for animals locked

inside hot vehicles. Jonathan was there every

shift keeping an eye out for suffering animals, and

found three animals in distress during the August

15th weekend. During this weekend alone, Site

Supervisor Pickard was able to save three animals,

taking great pride and providing a valuable service

to all.

Site Supervisor Pickard continued to show

excellent performance and sprang into action on August 25th, 2015 when a customer at the

mall collapsed. The man was unconscious, not breathing, and had no pulse. Jonathan began

CPR while an off duty police officer stopped to assist him. Staying calm and thinking quickly

Jonathan brought out the defibrillator and started using it on the gentleman in distress. Once

the paramedics arrived, they took over with EMS stating “that if it was not for SS Pickard the

man would not have made it.”

Jonathan has done Securitas and himself much to be proud of so let us take this opportunity to

celebrate him and the excellent leadership he has shown. Thank you Jonathan, wishing you

much continued success!!!

Service Notes

2015 Security Officer of the Year for Performance

Ali Hirse, Greater Toronto and Southern Ontario Area

S/O Ali Hirse joined Securitas in May of 2012 and is

now currently employed full time at one of our

customer sites.

Over the years Ali has progressed from being an on-

call S/O, to a permanent site leader who has built

long-lasting relationships with the client, his tenants,

coworkers, and the Securitas family.

Known at our client site as “a guy you can count on”

for being there for you, even when he isn’t physically

on call. During a terrible Toronto ice storm Ali

coordinated communications for staff to ensure

operations ran smoothly and did not cease. He services a building with multiple tenants, all who enjoy

Ali’s service and know him to be consistently dependable”.

Ali as a guard works proactively, resulting in high customer satisfaction and we at Securitas Canada look

forward to offering Ali the stepping stone he needs in life for continued growth to reach his ultimate

career path of becoming an OPP officer”

By applying our fundamental values of Integrity, Vigilance, and Helpfulness, Ali plays a key role within

Securitas Canada. We really do believe People Make the Difference and on December 9th

, 2015

honoured Ali with the 2015 Security Officer of the Year award for Performance. Congratulations Ali!

2015 Security Officer of the Year for Heroism

Pauline Johnston, Western Canada

S/O Pauline Johnston is currently employed full

time at a site with vulnerable individuals as

clientele. Pauline is known for her exceptional

service and positive attitude for her site and

more importantly with their clients. Pauline has

been observed as being very cordial and inviting

to all clients as they enter the building

acknowledging them with a smile and a “good

morning/good afternoon” without showing any

discrimination towards anyone.

She takes her job very seriously but at the same

time shows just the right amount of empathy and understanding for everyone.

During one of Pauline’s shifts in October she took note that she hadn’t seen an elderly client that usually

comes in daily in a while. Concerned she asked the Alberta support staff to check in on him. The

support staff called the apartment and then did a wellness check. Upon entering they found the elderly

man on the floor of his apartment and he had in fact been there for at least five days. The EMS were

called and he was taken to the hospital…surviving the horrible ordeal, in great part due to Security Officer

Pauline Johnston.

On December 9th

, 2015 Security Officer Pauline Johnston was honoured with the 2015 Security Officer

of the Year award for Heroism. Congratulations Pauline. Truly great work!

5 YEARS

IMRAN, SHAFI

ROOPNARINE, ANNESA

BACON, JANICK

JEUNE, JEAN LUCKNALL

EL BAYADI, ABDELKRIM

CARSTENSEN, MICHAEL

MARQUIS, GORDON

MCNABB, GEORGE

MARTIN, DONALD

THORNE, RONALD

HERRERA, CARLOS

SAUNDERS, MICHELE

MITCHELL, MARK

RALPH, SCOTT

MCCORMICK, BRENDA

SKREPNEK, DEBORAH

AKIL, MOHAMED REDA

COURNOYER, CLAUDE

BRULOTTE, JEAN-

FRANCOIS

GOGAN, KAREN

HOSKING, PATRICK

HASSEN, DJOHAR

LOWE, LARRY

URIAS, STEPHEN

EXCELLENT, GIRALDY

NSHOGOZABAHIZI,

JEAN CLAUDE

SAINTIL, MACLISE

BENTI GUDETO,

KEFYALEW

DIMATE, JORGE

NSARELLAH, ZIAD

ORESHKINA, SVITLANA

BENNETT, TIMOTHY

SAGAR, ASHISH

CHAMBERLAND, LUC

SALEEM, TARIQ

MILLS, JEFFERY

RUTAGARAMA, REGIS

KELLY, LANCE

BROWN, JAMES

HIGGINS, ROSS

PATON, STEWART

OBERNDORFINGER,

JUSTIN

MULDOON, LARRY

LARABIE, ANDREW

LIU, ALEX

MCCOURT, PATRICK

TEIXEIRA, RUI

CLARKE, DESLAND

JANZEN, KATHLEEN

SHINH, JASWINDER

AZIZ, TAHIR

COOKE, GARRY

FRIESEN, DORIAN

MACDONALD,

LAWRENCE

BISSON, SYLVIE

LINTEAU, MARIO

JOLY, PIERRE

LABONTE, DENIS

MONETTE, JEREMIE

RAYMOND, JOSIANNE

SCHMOUTH, SUZY

HINEMAN, EMILY

VASCONCELOS, JOSE

ANTONIO

HEATHERINGTON,

BRITTNEY

FERREIRA, RAUL

MCKINNON, COLIN

PROZBIK, CSABA

CLINCH, RALPH

FIZEELI, HABEBOLAH

WEAVER, SCOTT

NADESALINGAM,

SHOPIHIA

BARBA, MYKHAYLO

CARNEGIE, JASON

MANN, MONDEEP

RADAM, JOSE

RUSTAIE, MURSAL

MUTHAHI, MATTHEW

NASIR, RUKHSANA

MOGHBEL, JAMILEH

HORNE, JAMES

PROVOST, ROBERT

VIGNEAULT, MARTIN

DAWE, WAYNE

DANIEL, PAUL

FINN, CHAD

LOWRY, STAN

TIBBO, KELSEY

MIRABELLI, ANNA

MARIA

LEMELIN, NATHALIE

COURVILLE, MATHIEU

MAPPIN, MATHEW

WATKINS, STEVE

BEAULIEU, BRANDON

KNEZEVICH, CARL

SHANKS, RYAN

WOOD, GREG

MENGESHA, ABRAHAM

BAPTICHON, MERCIUS

DESIMA, JACQUES

HEBERT, ANNE

ORMISTON, KENNETH

HUSSAIN, UMAR

NADEEM, KHALID

MCDOWELL, JOHN

TAINSH, VERNON

REN, LIMIN

LAMOTHE, JESSICA

7 YEARS

MAKAKA, JEAN-

CLAUDE

RUSHTON, JOSHUA

NADEAU, JEAN-YVES

TREMBLAY, RICHARD

NTAHUSHIRA, ALAIN

RITCHIE, JAY

FOWODU, GABRIEL

MARTINEZ, DAVID

MINHAS, MUHAMMAD

TOURABI, YOUSIF

KHAN, TARIQ ALI

TORBYCH, YURIY

CORREIA, JOAQUIM

MACKENZIE, CHRIS

MAXIME, KEPHNY

ROBERGE, LOUIS

COURONNE, MICHAEL

CRAIK, COURTNEY

JARDINE, KRISTA

GIENI, DOUG

BASSO, GEOFFREY

BELISLE, GILLES

LAURIN, LUC

SPENCER, NEIL

COUTURE, FRANCOIS

RICOT, ELIE JEAN

GERELUS, YULL-DUPLAN

KRICKOVIC, MILAN

KAPOOR, PIYUSH

VILLA HERRERA,

OSCAR JOSE

NANDRA, AMARJEET

SINGH

ELVY, FARZANA

KHAN, MOHAMMAD

UMAIR

MILLER, TYLER

SINARINZI, PIERRE

DAMIEN

PELRINE, MARY

BERGEVIN, YVES

MARCOUX, LEO

BRAR, MANPREET

GREWAL,

MOHINDERPAL

FATTOUH, JIHAD

ANDRIS, PENIEL

SICARD, NATHALIE

HURST, CHRISTA

LEGAULT, YANN

GOODFELLOW,

MATTHEW

O'HANDLEY, BRIAN

PURCHASE, ERIC

KHALIF, AHMED

HOLTZBERG, KURT

AHMED, ABDIRAHMAN

EXANTUS, WATSON

AJIMAL, MANINDER

GARDAZI, SYED

IQBAL, PERVEZ

TIPPIN, GARY

AAMIR, MUZAFFAR

ADRIEN, OLD-NICK

PETGRAVE, HENRY

HEUS, PHILIP

SENECHAL, SYLVIE

LEVAC, MARC ANDRE

TRUDEL, SIMON

BINETTE, LUCIEN

GARANT, ROBERT

LEMAY, PIERRE

SAVAGE, MICHAEL

SIDDIQUE,

MOHAMMED

KOKOTAILO, SHAWNA

BENSON, SYLVIE

DAIGLE, PETER

LAVOIE, LYNE

CHARETTE, DANIEL

HUM, HENRY

KHALAF, OMAR

JAHED, PAIMAN

CURRAN, CATRINA

BASHIR, MOHAMUD

MOORE, SHARON

AMER, MAJED

JELANI, GHULAM

PANCHAL, TUSHAR

CHAUDHRY,

MUHAMMAD NADEEM

NTUNGANE,

CHARLOTTE

JEAN-LOUIS, GUISCARD

RATHE, NANCY

GILLIS, DOUGLAS

MYRA, ANTHONY

KRIVITSKY, LEV

MECHA, DEREJE

RODRIGUES, LUCY

OTTO, RICHARD

ARBUCKLE, BRETT

MELICK, JOHN

SHARMA, GITA

BEAUVOIR, GLIFFORD

CHARBONNEAU,

ROBERT

DUJOUR, THIERRY

RIENDEAU, NICHOLAS

SAINT-ILMOND,

DUMINIEL

MARTEL, ERICK

ST PREUX, JEAN ROBERT

DJILALI, SEBAA

SUNDAR, NARNIE

HASSAN, ALI

BAIG, MIRZA

GRANT, GERARD

OBEROI, MOHINDER

THERTELL, BRUCE

LEMON-JACKSON,

MICHELLE

SAHIJWANI, AJEET

DILAWARI, KAUSHIK

FELLOWS, STUART

FERGUSON, WARREN

KIROUAC, MAE

BOURNE, ROBERT

LUNDQVIST, SVEN

BUDAI, JAROSLAV

HEPDITCH, KURT

AYSON, RUBEN

AUCLAIR, SIMON

THEUNISSEN, CLINT

Employee Anniversaries (for period of July 1, 2015 – November 30, 2015) John Coletti, Vice President Human Resources

10 YEARS

SCHWARZL, NATASHA

COUTU, CATHERINE

GEROCHI, RICARDO

YAQOOB,

MOHAMMAD

RAI, GURDEEP

ST-DENIS, KEVIN

FOWLER, TAMMY

NEATHWAY, SEAN

SADLER, KELLY

LADHAR, NARINDER

SIDHU, KULDIP

SAMODIO, MORENO

ISLAM, TAJUL

KOSTADINOV, KAMEN

SZYJEWICZ, ASHER

LARIBI, MAHMOUD

ISMAIL

JHAJJ, GURPREET

SHARMA, ANIL

LEMIRE, CLAUDE

FORD, JOCELYN

JOSEPH, CHARLESTON

JAHAN, FAHME

CRUST, GRANT

AKHTAR, SYED

JANOVA, ALENA

MURRAY, LISA

TANGUAY, SYLVIE

KENDALL, ROBERT

DALMAN, DARCY

LAWANSON, BANKOLE

HATTON, DOUG

BRAR, KARAMJIT

RIENDEAU, YAN

YOUSEFI, LATIF

MEILLERAIS, OLIVIER

SLATCH, SARDOOL

AHMED, TARIQ

NANJI, JAMIL

KRISHNAR,

GOKULAPALAN

MORRIS, STANLEY

ADYA, SANDEEP

MUNANGA, LISETTE

BELLEFEUILLE, JEAN

OYENIYI, OLUFEMI

HUSSAIN, ALTAF

RISSO, JORGE OMAR

BARNES, RENEE

CHERNI, RACHID

EDOUAZIN, ANDERS

15 YEARS

SAEED, ABDIRASHID

HAWKINS, MICHAEL

JEGATHEESAN, SELLIAH

WILSON, BRIAN

COLL, MICHAEL

PASCALE, VINCENT

LAFORCE,

CHRISTOPHER

MCGILL, LEO

AUGUSTE-GENDRON,

GABRIEL

JOHNPILLAI,

SELLATHAMBY

ARAIN, MUHAMMAD

WARE, FRED

ROBINSON, JEAN

DIAS, NELSON

WHITING, RAYMOND

ECCLES, BRENDA

AMOROSO, DONATO

MARCH, MAURICE

JONES, STEPHEN

GAGE, WILLIAM

ROY, RANDY

LECOMTE, JEAN-PAUL

BUSHELL, JAMES

RAY, FRANCES

MOHIUDDIN, AZHER

THIND, TEJINDER

COLONELLO, PAUL

BEAULIEU, SYLVAIN

TOTH, KATALIN

CAREY, KEVIN

20 YEARS

DAVIS, DAWNA

COZIER, WILLIAM

TASSE, YVES

WILSON, DALE

CHAN, GORDON

HARMON, PERNELL

THOMPSON, JAMES

RICKMAN, RON

LUSSIER, JEAN-PIERRE

JAN, LINDA

KALITA, EWA

BOBER, JOHN

WHYNOT, PHYLLIS

BENCZENLEITNER,

JOSEPH

AHMED, SYED

LESSARD, DENIS

ZDZIERAK, JODI

ZEMELL, MARVIN

DAVIS, NICOLE

MORIN, MYRIAM

25 YEARS

BLASHUK, DAVID

CLARKE, PERRY

GOUGH, DAVID

LUE-HUE, DAVID

QUENNEVILLE, MICHEL

MARTINEAU, LUC

PEREIRA, PATRICIA

MC DONALD, JOSEPH

MOSES, EDWIN

LIM, LEE

REEVE, SCOTT

DYKSTRA, SCOTT

30 YEARS

GROVE, DAVID

MERCIER, MARIO

35 YEARS

BOILEAU, GERARD

Highlight on

Employees

The Employee

Anniversary

Recognition Program

Securitas Canada’s Employee

Anniversary Recognition Program is

designed to formally recognize

employees on key anniversary

dates. Employee recognition, be it

for number of years of service or for

other reasons, is a crucial

component of employee motivation.

Taking the time to recognize an

employee goes a long way towards

strengthening both employee and

client relationships. Our clients

appreciate the fact that Securitas

understands and demonstrates that

people make the difference!

The Employee Anniversary

Recognition Program is to be

administered locally by each Area

and should include an Employee

anniversary recognition pin

(available for one, three and five-

year anniversaries and every five

years after that), an employee award

certificate and a congratulations

letter to the employee. This

information is all available on the

Knowledge

Library.

Securitas Hotline Information John Coletti, Vice President Human Resources

What is the Securitas Hotline?

The Securitas Hotline is a secure and

confidential way for employees to report

ethics, safety, and other workplace

concerns.

You can place a call to The Securitas

Hotline at 1-866-528-6556 or file a

report online at www.securitashotline.ca

24 hours a day, 7 days a week.

Remember, many Securitas employees

work at client facilities and are expected

to observe and report certain types of

situations as part of their job. The

Securitas Hotline is not a substitute for

everyday reporting, but should be used

to report only those conditions or

situations that you were unable to resolve

through local branch management.

What issues should I first take to my

branch management?

Working through your chain of command

is key. Questions pertaining to uniforms,

paycheques, or clarification regarding

Company policy should first be

addressed with your Branch Manager.

However, if you are uncomfortable with

approaching local management or did not

receive a satisfactory response from

them, The Securitas Hotline is an

appropriate option.

What types of concerns should I report

to The Securitas Hotline?

Harassment

Discrimination

Alcohol or drug use

Workplace violence

Policy violations

Pay issues

Health and safety issues

Theft, fraud, or damage to company

property

Ethics violations or any illegal activity

Unfair treatment of any kind

These concerns may arise from

observing the following types of

inappropriate conduct:

An employee exhibiting signs of

violent behaviour.

Someone selling drugs at work.

An employee risking an accident

because of drugs or alcohol use.

A fellow employee taking Company

or client property such as cash,

supplies, inventory or equipment.

Someone vandalizing Company or

client property or equipment.

Yourself or someone else being

treated unfairly or unprofessionally

because of sex, race, national origin,

age, disability, religion or other

protected grounds

A co-worker making a false injury

claim.

What happens when I make a report?

You can either call in a report or submit

one online. When you call, a Securitas

Hotline communications specialist will

answer your call and ask you a series of

questions to understand the nature of

your call. It is important that you provide

information such as the name and

location of your branch office and any

other pertinent information that will assist

the company in researching and resolving

your concern. The communications

specialists will take your information and

prepare a written report that will be

forwarded to Securitas management.

When you make a report online, you are

asked to respond to a series of questions

as well. A report is also generated and

forwarded to Securitas management.

After the report is reviewed, it will be

assigned appropriately to initiate an

inquiry.

Will I have to give you my name?

No, you do not have to give your name if

you do not wish to. The information in

your report will always be confidential.

However, in some cases, management

may need more information in order to

address your concerns, or you might be

encouraged to meet with a management

representative if you were personally

affected by the situation being reported.

But it will always be your decision

whether to identify yourself.

What if I don’t have all the facts?

Securitas wants you to report all concerns

in good faith. We will look into the

information you provide, attempt to verify

it and take appropriate action. If

additional information is needed,

someone will contact you.

How do I check the status of my report

to The Securitas Hotline?

After you submit your report, you will

enter a custom password and be

assigned a unique report key. This

information is exclusive to your report

and is unavailable to Securitas in order to

protect your confidentiality if you chose

to remain anonymous. You can use your

password and report key to contact The

Securitas Hotline either by phone or web

to obtain a response or provide additional

information.

The Securitas Hotline

www.securitashotline.ca or

1-(866)-528-6556

Securitas Epay Information

John Coletti, Vice President Human Resources

Please find below instructions on how to access Epay in order to view your pay statements online. In addition, you can also set up

your profile to receive your T-4’s electronically.

Guidelines to Prevent Workplace Slips, Trips, and Falls

John Coletti, Vice President Human Resources

It’s probably happened to most of us. That

momentary lapse of inattention or distracted by an

activity that ends in a slip, trip or fall. A stumble

down a stairway, a trip over an uneven surface;

slipping on the ice; can lead to a variety of

regrettable events ranging from a simple bruised

shin to an extremely serious injury. The WCB/

WSIB has identified “slips, trips and falls” as one of

the top five causes of workers’ compensation

claims over the last five years.

A ‘slip” occurs when there is too little traction or

friction between the shoe and walking surface. A

“trip” occurs when a person’s foot contacts an

object in their way or drops to a lower level

unexpectedly, causing them to be thrown off-

balance. A trip most often results in a person

falling forward, while a slip most often results in

the person falling backwards. A “fall” occurs when

you are too far off-balance.

There are many situations that may cause slips,

trips, and falls, such as ice, wet spots, grease,

polished floors, loose flooring or carpeting, uneven

walking surfaces, clutter, electrical cords, open

desk drawers and filing cabinets. Loose,

irregular surfaces such as gravel, shifting floor

tiles, and uneven sidewalks, can make it difficult

to maintain your footing. Most slip, trip and fall

incidents are preventable with general

precautions and safety measures.

Injuries from falls may be caused by a variety of

sources. Many of these sources, like curbs,

flaws in parking lots and uneven lawns, are not

of significant height, but have the potential to

cause significant injuries. The best way to

prevent injuries such as these is to be aware of

where you are going while also paying attention

to your walking surfaces.

Some of the Factors Contributing to Slips, Trips

and Falls include:

Wet or Slippery Surfaces

Environmental Conditions

Insufficient or Inadequate Lighting

Changes in Elevation

Housekeeping Issues in Working and

Walking Areas

Especially now that the change of season is

upon us, it is important to keep in mind that no

matter how well the snow and ice are removed

from sidewalks, parking lots and the

surrounding streets, people will invariably

encounter some slippery surfaces when

walking outdoors. Many cold-weather injuries

are the result of falls on ice-covered streets and

sidewalks. Walking on snow or ice is especially

treacherous. Getting around in the changing

weather conditions, calls for planning, caution,

and exercising little common sense to protect

one’s health and safety. In the event of an

injury, regardless how minor it may be, it is

important to report it to your

Supervisor/Manager. It could prevent someone

from experiencing a more serious injury down

the line.

Back Injury Prevention Tips John Coletti, Vice President Human Resources

Preventing a back injury is much easier than

repairing one. Since your back is critically important

to your ability to perform all daily activities including

your job. Most pain arises from using your back

improperly, so learning a few basic rules about

lifting, posture and proper exercises can help keep

your back in good shape. Having strong back and

stomach muscles is important in order to support

the work your back is put through each day. By

doing simple back-toning exercises, you not only

strengthen your back, but can also reduce stress

and improving your posture. The following is a

general list of things to keep in mind when placed in

a situation requiring you to lift an object:

- MAINTAIN GOOD POSTURE

You can prevent many back pains by learning to sit,

stand and lift items correctly. When you sit down,

don’t slouch. Slouching makes the back ligaments,

not the muscles, stretch and hurt, thus putting

pressure on the vertebrae. Learn to stand tall with

your head up and shoulders back.

- PLAN YOUR LIFT

Lifting objects if often a mindless task and

unfortunately many people perform lifts

incorrectly, resulting in unnecessary strain on

their back and surrounding muscles. In order to

lift correctly and reduce strain on your back, it’s

important to plan your lift in advance. This

means to think about the weight of the object

you will be moving and the distance you will be

moving it. Is it bulky? Will you need help? Do

you see any hazards that can be eliminated?

Think about this whenever you do any lifting.

- POSITION YOURSELF CORRECTLY

IN FRONT OF THE LOAD

Once you have planned your lift, the next

important step is to align yourself correctly in

front of the load with your feet straddling the

load, one foot slightly in front of the other for

balance. Slowly squat down by bending your

knees, not your back and stomach. Using both

hands, firmly grab the load and bring it as close

to your body as you can. This will help distribute

the weight of the load over your feet and make

the move easier.

- LIFT WITH YOUR LEGS, NOT

YOUR BACK

Once the load is close to your body, slowly

straighten out your legs until you are standing

upright. Make sure the load isn’t blocking your

vision as you begin to walk slowly to your

destination. If you need to turn to the side, turn

by moving your feet around and not twisting at

your waist.

- GET HELP, IF NEEDED

If the load is too heavy, bulky, or awkward for

you to lift alone, find a friend to help you carry

it. If no one is available, is it possible to break

the load into two smaller loads? Or, can you

locate a cart or dolly to help you move it? Look

for simple solutions to help make the move

easier on you and your back.

Health & Safety James Evans, National Quality / Health and Safety Director

With several locations across the Country now experiencing wintery conditions, we want to

introduce our employees to enhancements made to our Securitas Canada Winter Safety

Program through some of the key components in the Scope, Policy Statement and Policy

Objectives.

The Securitas Canada Winter Safety Program is a four page document and also includes

components that speak directly to:

Responsibilities (Securitas Canada Vice President of Human Resources, Securitas

Canada Area Human Resource Managers, Securitas Canada Branch Managers and All

Staff of Securitas Canada)

Reducing the risk, not stopping the work

Incident reporting

In addition to the Securitas Canada Winter Safety Program, the Securitas Canada Cold

Weather Policy will now combine to provide all who work in wintery conditions with two

resources to ensure that we are keeping everyone safe this winter and that tools are in place to

recognize potential hazards which helps eliminate risk of accident or injury.

Both the Securitas Canada Winter Safety Program and the Securitas Canada Cold Weather

Policy are available within all Green On-Site Health & Safety Binders, through download from

the Securitas Canada Knowledge Library and also available upon request from local office

Branch Managers.

Securitas Canada Winter Safety Program Scope:

This policy applies to all employees (including but not limited to full-time, part-time, temporary, fixed term, mobile,

and other classifications of employees) across the Canadian operations.

Policy statement

1.1. The purpose of the Securitas Canada Winter Safety Program is to proactively take all reasonable means

necessary to ensure the health and safety of our staff from any additional risks associated with working during the

winter months and the related elements that accompany the winter season.

1.2. Securitas Canada Branch Managers need to be aware of the particular risks and hazards that our employees

face during the winter months, especially when reviewing Securitas Canada Monthly Health & Safety Site

Inspections, Securitas Canada Hazard Recognition/Step Back Assessments and Joint Health & Safety Committee

meeting minutes as all combine to help produce safe systems of work.

Policy objectives

The objectives of the Securitas Canada Winter Safety Program Policy are to:

Increase staff awareness of safety issues relating to working during the winter months.

Ensure that the risks while working during the winter months are assessed in a systematic and

ongoing way, and that safe systems, equipment and methods of work are put in place to reduce

the risk, so far is reasonably practicable;

Ensure that appropriate training is available to all staff in all areas that equips them to recognize

risk and provide practical advice on safety when working in winter conditions;

Ensure that appropriate support is available to staff who identify hazards/risks as a result of winter

conditions;

Encourage full reporting and recording of all incidents relating to identified hazards/risks with

working in winter conditions;

Eliminate any potential hazards/risks, incidents or potential injuries to staff related to working in

winter conditions;

Ensure monthly communication is scheduled to review, measure and manage the Winter Safety

Program;

Ensure an alert system is in place to communicate throughout each identified

Branch/location/area of potential impending or threatening severe winter weather.

Working throughout the winter months while facing the elements that the season brings with it requires

special consideration – pre-planned working requires the appropriate level of risk assessment to be carried

out.

Quality Corner James Evans, National Quality / Health and Safety Director

THE TOP 10 CHANGES TO ISO 9001:2015

The new ISO 9001:2015 Standard was released on September 23 after four years of

development and there are several significant changes to the requirements that wil l

impact our Quality Management System. Below are the top 10 changes:

1. New Structure, Simplified Language and Changes in Terminology

2. Risk-based Thinking

3. Expanded Role of Leadership (Top Management)

4. Increased Flexibility on the Use of Documentation

5. More Compatible with "Service" Type Organizations

6. Expanded Use of the Process Approach

7. Understanding the Context of the Organization and Interested Parties

8. More Flexible Roles, Responsibilities and Authorities

9. Planning and Control of Changes

10. Managing Organizational Knowledge

Our focus will now be on transitioning our current Quality Management System to the

new Standard and we will be doing this through Policy/Procedure review, ISO Steering

Committee review and through the findings from both our Annual Quality Management

System Internal Audit scheduled for later this month and with our Annual NQA External

Audit which takes place December 17t h

and December 18th

.

We look forward to further communicating and hearing from you on happenings within our Quality

Management System and if you have comments, feedback and/or suggestions, please contact James

Evans and james.evans@securitas.ca

Community Involvement

James Evans, National Quality / Health and Safety Director

When it comes to fundraising, the big event each year is the Securitas Canada Annual Cure for Cancer

Ball Hockey Challenge which is held in Toronto, Ontario during the summer months. Together with

Securitas Canada employees and family/friends of Securitas, the event raises both money and

awareness for the Canadian Cancer Society and for Make-A-Wish Foundation. With the event dating

back to 2004, it has grown in both size and popularity but what also has grown over the years is that

many other branch office locations across the country have been creatively finding ways to support

charities in their local area.

One branch office that recently brought employees together to support a local charity is the Securitas

Canada Calgary branch where an unsuspecting Branch Manager spent time behind bars through the

Canadian Cancer Society’s “Jail-N-Bail” event. Alongside Government officials, retail associates,

company executives and many others within the Calgary business scene, Calgary Branch Manager

Stewart Paton helped to raise over $1,700.00 on

behalf of Securitas Canada.

“Two Calgary Police Officers walked into the

Branch and placed him under arrest with him

having had no idea what was going on and quite

panicky through it all”, Paton further explains “that

everyone within his Branch including his wife was

in on it”. Paton was taken “downtown” in a Police

cruiser in handcuffs to Banker’s Hall where his bail

was set at $1,200.00 and was then escorted to his

cell. Anyone wanting to help free Paton from jail

was directed to an online donation site through the

email and social media notifications sent out by

Calgary Branch staff.

Luckily for Paton, Securitas Canada employees, clients, his family and friends all combined to raise his

bail and donate over $1,700.00 to see him set free.

The Canadian Cancer Society’s Jail-N-Bail event which was held

on October 7th

raised close to $50,000.00 and was extremely

successful in Canada.

In addition to the Jail-N-Bail event, the Calgary Branch office

recently had several employees donate their time to help

volunteer at the Calgary Food Bank. Food banks and local

businesses supporting Toy and Clothing Drives are great

opportunities to help individuals in need and also allows for great

team building opportunities.

“The best thing I found, especially with the food drive, is that it

brought everyone together. Our Guards, our office staff and our family members…it was really great! We

are all so spread out and by giving back and helping within the community it really allowed everyone to

come together, work as a team, and get to know one another in a different environment outside of the

workplace”, said Paton.

If you have an idea for a community initiative or if you would like to share your story of a recent

community initiative, please email James Evans at james.evans@securitas.ca

At Securitas Canada, we continue to help make magical wishes come true through our partnership with Make-A-

Wish®

Canada!

We are delighted to share that thanks to the support of our collective fundraising efforts this year, Myles’ wish to go

to Walt Disney World®

Resort has come

true!

Five-year-old Myles has Simpson-Golabi-

Behmel Syndrome, which is a rare inherited

congenital disorder. Myles will give his

biggest smiles and his high fives, but he

doesn't like to talk much. This trip brought

out the adventurous Myles as he shared in

the trip of a lifetime with his parents and his

sister!

Myles’s magical wish started with a limo

ride to the airport! The whole family flew to

Orlando and stayed at Give Kids the World

Village, which is a special resort just for

wish kids from all around the world. While

there, Myles visited the many waterparks, and visited their park filled with animals. Highlights for Myles including

petting a baby chicken, and a baby crocodile! The crocodile, according to Myles, was “the best!”. Myles also got to

see aquatic life when he went to Sea World. Myles had a huge smile on his face when he remembered watching the

Orca Whale Show with his dad. While at Disney, Myles was also able to meet his favourite Disney characters, Mickey

and Minnie Mouse! He played video games, did lots of swimming, and even got to “eat icecream for breakfast”!

Myles has an amazing attitude and spirit. He is always ready to laugh and have fun. Myles’s two sisters have been

with him throughout his illness and he was so happy to share this adventure with them. For Myles’s family, this was

a once-in-a-lifetime opportunity that happened in a place filled with joy, happiness, and hope, where they could truly

leave all their problems behind. Myles’s parents were over-joyed with the trip. None of this would have been

possible without the incredible support of the Securitas Canada team.

If you’d like to get more involved in making wishes come true, there are many ways to help:

1. Payroll Deduction Program: Securitas Canada now offers employees an easy way to make wishes come

true – a little goes a long way! For details on how you can make a contribution via payroll deduction, contact

Warren Young, warren.young@securitas.ca

2. Make-A-Wish Rope for Hope: This unique adventure challenge event gives participants the chance to

fundraise in support of local wish granting efforts in exchange for the opportunity to rappel down the side of

an iconic city skyscraper! Events are taking place in Vancouver, Calgary, Edmonton, Toronto, London,

Ottawa, Montreal and Halifax in 2016. For more info, visit: ropeforhope.ca.

Vigilance: A terrorist’s worst enemy Warren Young, National Director of Training

The recent tragic attacks in Paris, France are a powerful reminder that maintaining vigilance, as a Security

Guard and as a private citizen, is more important than ever.

Terrorism is typically the work of extremists who have come to believe that acts of violence are the best

means to achieve their political or ideological goals.

International intelligence agencies believe that many of these extremist groups have operatives located all

over the world, living normal lives within the community, awaiting instructions to initiate terrorist acts.

So what can you do?

As a security guard, or as a private citizen, we need to be vigilant and watch for the following precursor

intelligence-gathering activities:

Surveillance: Are you aware of anyone recording or monitoring activities, taking notes, using cameras,

maps, binoculars or other observation equipment near a key facility?

Deploying Assets: Have you observed abandoned vehicles, stockpiling of suspicious materials, or persons

being deployed near a key facility?

Suspicious Persons: Are you aware of anyone who does not appear to belong in the workplace,

neighbourhood, business establishment, or near a key facility?

Suspicious Questioning: Are you aware of anyone attempting to gain information in person, by phone,

mail, email, or other communication method regarding a key facility or its personnel?

Acquiring Supplies: Are you aware of anyone attempting to improperly acquire explosives, weapons,

ammunition, dangerous chemicals, uniforms, badges, flight manuals, access cards or identification for a key

facility, or to legally obtain items under suspicious circumstances that could be used in a terrorist act?

Dry Runs: Have you observed any behaviour that appears to be preparation for terrorist activity, such as

mapping out routes, playing out scenarios with other people, monitoring key facilities, timing traffic lights or

traffic flow, or other suspicious activities?

Tests of Security: Are you aware of any attempts to penetrate or test physical security or procedures at a

key facility or event?

Recognizing and reporting precursor intelligence-gathering activities can interrupt potential terrorist events,

crimes and other threats before they occur. While on the job, security guards should follow post orders for

reporting suspicious activity, and private citizens should contact the police. Whatever you do, do not keep

it to yourself.

If you see it, report it!

Do you know about Securitas’

Integrated Guarding and Technology Solutions? Mark Gill, Directory of Technology

Integrated Guarding Solutions allow customers to

combine any of our existing and new core services,

On-Site Guarding, Mobile Guarding, Remote Guarding

and Technology, to create a customized Security

solution that can provide them with cost efficiencies,

increased security flexibility, and allow them to receive

all of their security services from one company. We

have the ability to provide our customers with

complete Security System solutions, as well as carry

out Service and Maintenance of those systems.

Over the past several years we have worked with our technology partners to provide customers with the most cost

effective, and efficient, Security programs. We are now able to provide many electronic Security Solutions, including

the latest in Camera and Recording Technologies using Video Analytics, along with many Access Control and

Verification solutions. Integrated Guarding is raising Securitas to new levels in the industry and will solidify our

position as being the premier Protective Security Solutions Company.

Canadian Security Operations Centre

In January of this year we opened our CSOC (Canadian Security Operations

Centre) in Toronto. This custom built centre is fully owned and operated by

Securitas and has been designed to offer many security services as well as being

the primary contact centre for all Guarding and Mobile operations in Canada.

Specialised Services include:

Remote Video Patrols

Remote Video Alarm verification

Remote Entry/Exit management

Remote Escort

Remote perimeter protection using the latest Analytic Technology

Intrusion alarm and Fire alarm monitoring.

Securitas purchases Diebold

You may, or may not have heard, Securitas recently purchased Diebold Electronic Security North American and is in

the process of creating a new Division called Securitas Electronic Security Inc. Diebold Electronic Security is the 3rd

largest commercial electronic security provider in North America, which has brought together the latest in

Technology, Innovations, Security expertise, and quality services to become a leading provider of electronic security

solutions and services.

In the early part of 2016 we will begin to leverage this new division of Securitas to provide Security Systems, Design

and Sales support, as well as Service and Maintenance to all our customers. This was a very strategic purchase for

Securitas, which will further help to accelerate our company to a new level of Protective Security Services

excellence.

Questions on our new Services?

For more information please ask your Branch Manager for more details, or send a note to info@securitas.ca.

Purchasing Power Sherri Mizrachi, Country Coordinator

We encourage you as a valued Securitas Canada employee to take advantage of the Corporate discounts we have

secured for you:

General Motors: http://www.gm.ca/gm/english/corporate/supplier-program/eligibility

Ford www.fordpartner.com, enter passcode - VC648

HP www.hpshopping.ca, enter affiliate passcode epp_securitas

DELL 1-877-297-6974, Member ID: 1910208 – Securitas

Telus/Apex www.apexwireless.ca/corporate/login.php

Login: Securitas, Password: telusplan

For any questions or details please contact Sherri Mizrachi, Country Coordinator at

sherri.mizrachi@securitas.ca.

Guard Referral Program Securitas Canada has an employee referral program – ask your Branch Manager for details

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