Merijn Neeleman - Impact of 3D printing on Service Design
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Transcript of Merijn Neeleman - Impact of 3D printing on Service Design
vTangible Services
Merijn Neeleman | Ultimaker
I like to bring high-tech to people
Merijn NeelemanPortfolio Developer
Ultimaker
“How 3D prototyping can change the process of product and service Design in various stages”
Merijn NeelemanPortfolio Developer
Ultimaker
AboutUltimaker
Worldwide units shipments, thousands.Source: Gartner
218
460
1040
2319
2012 2013 2014 2015 2016 2017 2018
Sales of 3D printers are taking offMORE THAN DOUBLING EVERY YEAR
How development is doneYesterday
tM
Define DevelopPrototype
& Test
Industrialisation & Production
tR
External: Market contact
Internal:Release
Internal:Specified
S
How development is doneYesterday
tM
Define DevelopPrototype
& Test
tR
External: Market contact
Products & Services too complex to develop in linear process
Industrialisation & Production
Industrialisation & Production
How development is doneToday
tMt
R
Define
Make tangible
Validate
Customer “needs“ also are developing Co-creation is crucial
Industrialisation & Production
tMt
R
How development is doneToday
Define
Make tangible
Validate
tR
How development is doneTomorrow
Define
Make tangible
Validate
tM
Production isa choice
Early toMarket
Production
Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Provotyping
Goal Provoke discussionFocus Visualize
Prototyping
Goal Test assumpionsFocus Learning
Provotyping
Goal Provoke discussionFocus Visualize
Prototyping
Goal Test assumpionsFocus Learning
Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Goal Customer valueFocus Revenues
Each print can be different
Produce in hours instead of months
Create where it’s used
Why 3D Print?
Production
How prototyping is doneTomorrow
Define
Make tangible
Validate
Flexible
Fast
Decentral
Provotyping Prototyping
Production
tR
How provotyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
https://youtu.be/aqncOP7OzMg
How provotyping is doneToday’s example
Provotyping Prototyping
Production
tR
How provotyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
Could we boost multisiteand multi-silo collaboration
by supporting real time and decentral provotyping..?
How provotyping is doneTomorrow’s possibility
Facilitating strategic discussions
Provotyping Prototyping
Production
tR
How prototyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
Provotyping Prototyping
Production
tR
How prototyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
How prototyping is doneTomorrow’s possibility
Product-service System (PSS) Service Design
Prototyping Internet of Things
TADO
App SAAS H/W Existing
How prototyping is doneTomorrow’s possibility
LED WiFi
iR Temp
How prototyping is doneTomorrow’s possibility
TADO
App SAAS H/W Existing
Connection
Display
Sensors
Power
Quick adjustmentswhile optimizing service
LED WiFi
iR CPUQuickly testable throughworldwide community
As an Ultimaker service...?
Support IoT prototyping
How prototyping is doneTomorrow’s possibility
TADO
App SAAS H/W Existing
Provotyping Prototyping
Production
tR
How produtyping is doneToday
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
Example
Provotyping Prototyping
Production
tR
How produtyping is doneTomorrow
Define
Make tangible
Validate
tM
Produtyping
Flexible
Fast
Decentral
What if...?
Flexible: high diversity, small series
Fast: (Just) in time is crucial
Decentral: Stock and transport is $$$
How produtyping is doneTomorrow’s possibility
As an Ultimaker service...?
Thank you!
