Mentor Webinar Workflow Book

Practical Workflow for SAP, 2nd editionDeveloping a book with a highly virtual team

In this session we will discuss the new book Practical Workflow for SAP, 2nd edition. In addition to discussing the book topic, we will discuss the process for the book writing. This book project included 14 authors, including 3 mentors. The authors are from 5 countries and include SAP development, solution management, consulting, as well as customers and partners. In addition to the 14 authors, we also had approximately 15 topic reviewers and content contributors. We will include our key learning’s on virtual project collaboration, including deadline management, content collaboration, review process, managing royalty donation to non-profit, as well as tips to get you started on your book or virtual group project!

© SAP AG 2009. All rights reserved. /

Items we will discuss

1. What the book is, what it covers, why we did it

2. Why we had so many people involved, and who they were, how we organized and managed work

3. Authors input on challenges

4. Managing donation to non-profit


Practical Workflow for SAP

WHAT: 2nd edition of Practical Workflow for SAP

WHY:SAP Press asked for an update, first edition was published in

2002 and best-seller through the years


Contents

Part 1: Using SAP Business Workflow

1. Introduction

2. Requirements Gathering

3. Configuring the System

4. Work item delivery

5. Agents

6. Workflow administration

7. Using SAP NW BW for reporting

Part 2: Developing your own workflow

8. Creating a workflow

9. Advanced workflow design techniques

10.Business Objects

11.ABAP Classes

12.Agent Determination rules

13.Using events and other business interfaces

14.Custom programs

15.Service-enabling workflows

16.Advanced Diagnostics

17.Upgrading

Part 3: User interface technologies

18.User interface options

19.Using Web Dynpro ABAP

20.Using Web Dynpro Java

21.Using Business Server Pages

22.Using forms

23.Alloy – Lotus Notes Integration

24.Duet – Microsoft Office Integration

Part 4: Using SAP Business Workflow in SAP Business Suite Applications

25.SAP Supplier Relationship Management

26.SAP Customer Relationship Management

27.SAP ERP – Human Capital Management - Processes and Forms

28.Setting up an SAP provided ERP workflow

29.Archive Link


Authors: Customers, Partner, SAP consulting, SAP development, SAP solution management

SAP Mentor

On webinar


Location of authors

Canada:1 customerCanada:1 customer

USA: 3 consultants2 solution managers1 customer

USA: 3 consultants2 solution managers1 customer

Germany:4 developers1 solution manager

Germany:4 developers1 solution manager

Australia:1 consultantAustralia:1 consultant

Based on ERP deployment by Kimberly ClarkBased on ERP deployment by Kimberly Clark

England:1 partner England:1 partner


14 authors and additional reviewers

WHY so many authors: Original authors did not have time for complete 2nd edition. Two of the original authors

(Jocelyn and Alan) agreed to do a chapter and some reviews.

New authors agreed to do 1-2 chapters

For some chapters (SRM, CRM) needed specific experts

Guidelines used to manage project:Very few group meetings with everyone

1:1 syncs every other week for each author

Spreadsheet to track progress

If customer or partner wrote, development or consulting reviewed

If development wrote, customer or consulting reviewed

Deadlines were reiterated in bi-weekly meetings, author makes commitment to make the deadline (or close to it)


In their own words – time required versus time expected, major challenges, would you do it again?

Mike Pokraka,

Partner, SAP mentor

Shalini Sabnani,

InnovaPost

Paul Medaille,

SAP National Competency Center (consulting)

Somya Kapoor,

SAP Labs Solution Mgmt

Sue Keohan

MIT Lincoln Laboratory,

ASUG Workflow and BPM Program Chair,

SAP mentor


Recommendations for virtual projects

1. Find the right team Willing to contribute within the specific timeframe Understands what is expected and willing to commit Need topic experts and good writers

2. Involve others outside of the team, especially if key experts (workflow development team) are not officially on the project

3. Keep everyone informed

4. Whatever time you think it will take you, multiply it by 2.5

5. If you will involve non-profit, start early. We ran into obstacles and switched our non-profit towards the end of the project.

6. If working with SAP Press, request weekly sync-ups with your SAP Press project manager.

Thank you!

Mentor Webinar Workflow Book

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Transcript of Mentor Webinar Workflow Book