Mental Health Benchmarking Dashboard User Guide · 2013-03-07 · Platform Operating systems...

NATIONAL BENCHMARKING PROJECT

Mental Health Benchmarking Dashboard

User Guide

Version 10

(April 2012)


2

Contents Introduction 3

REQUIREMENTS 3

Software Requirements 3

System Requirements for Adobe Flash 3

Software Permissions 4

Screen resolution 5

Access 6

General notes 6

DASHBOARDS 7

Overview 7

Information tab 7

Summary Scorecard 8

Interpreting the Scorecard colour coding 8

Spider Diagram 10

Board Comparisons and Trend Analysis 11

Combined tab 12

Troubleshooting 14

APPENDIX 15

Health Board codes 15


3

Introduction The Mental Health Benchmarking Dashboard provides a high level performance management overview of the Adult Mental Health service in Scotland It is derived from the Adult Mental Health Benchmarking Toolkit which is published annually on the ISD website For comprehensive details of the indicators covered and for access to the toolkit please refer to the Mental Health Benchmarking web page

REQUIREMENTS

Software Requirements

In order to view the dashboard Adobe Flash Player needs to be installed and the appropriate permissions may need to be granted To install Flash Player please go to httpgetadobecomflashplayer or request from your IT department Due to a known problem with compatibility the dashboards may not work with flash player version 101 and you are advised to upgrade your version of flash if the dashboards do not appear on screen The latest version of flash player is recommended for use with this tool It is recommended that you do not run any other programs while accessing the files as they require a fairly large amount of processing power to run

System Requirements for Adobe Flash

Adobe has tested Adobereg Flashreg Player 103 software extensively on the following minimum hardware configurations

Microsoftreg Windows

reg Mac OS X Linuxreg Solaristrade

Processor

Intel Pentium 4

233GHz Athlon 64

2800+ or faster

processor (or

equivalent)

Intel Coretrade

Duo 133GHz

or faster

processor

Intel Pentium 4

233GHz AMD

Athlon 64 2800+

or faster

processor (or

equivalent)

1600 MHz

Suntrade

UltraSPARCreg

IIIi

Memory 128MB of RAM 256MB of

RAM 512MB of RAM 2GB of RAM

Graphics m

emory 128MB of graphics memory

1


4

Platform Operating systems Browsers2

Windows

Windows 7

Windows Vistareg

Windows XP

Windows Serverreg 2008

Windows Server 2003

Internet Explorer 60 and above

Mozilla Firefox 30 and above

Google Chrome3

Safari 40 and above

Opera 95 and above

AOL 90 and above

Mac OS4

Mac OS X 106

Mac OS X 105

Mac OS X 104 (Intel)

Safari 40 and above


Google Chrome3

Opera 95 and above

AOL Desktop for Mac 10 and

above

Linux5

Red Hatreg Enterprise Linux (RHEL) 5 or

later

openSUSEreg 11 or later

Ubuntu 910 or later


Google Chrome3

Solaris Solaristrade 106 Mozilla Firefox 30 and above

1 Recommended for GPU hardware accelerationndashdependent features Flash Player will use software mode for systems that do not meet the system requirements

2 Flash Player supports browser versions listed when run on operating systems supported by the browser vendor 3 Beginning with Flash Player 102 Flash Player is integrated as part of Google Chrome

4 ATI Rage 128 GPU does not support full-screen mode with hardware scaling

5 Only Advanced Linux Sound Architecture (ALSA) is supported Systems using OSSESD will not play audio Only GTK2-based browser versions are supported

6 Content protection using Adobe Flash Access is not available on this platform

For more detailsupdates please go to httpwwwadobecomproductsflashplayersystemreqs

Software Permissions

To ensure access to any linked documents available you may have to give Adobe Flash Player permission to access the web page location Instructions on how to do this are given below Go to the Flash player setting Manager accessed by the following link Flash Player Global security settings Select bdquoglobal security settings from the left hand menu if you are not already in the security panel select bdquoedit locations‟ bdquoadd locations‟ and paste in the following link (httpwwwisdscotlandorgHealth-TopicsFinanceNational-

Benchmarking-Project) then click bdquoconfirm‟ You may have to log off your computer and log back on again to ensure the permissions are updated


5

Screen resolution

In order to experience the optimum viewing of the tool the recommended screen resolution is 1024x768 for a 15rdquo screen or 1280x1024 for a 17rdquo screen If the tool appears too small or too big on screen temporarily adjusting the screen resolution may correct this To temporarily change screen resolution go to start ndash settings - control panel ndash display ndash settings tab and move the

Click to select bdquoGlobal Security Settings panel‟

Click on bdquoEdit locations‟ and then select bdquoAdd location‟

Copy and paste web address stated above into the ‟trust this location‟ box and click bdquoconfirm‟


6

slider to the appropriate setting Donrsquot forget to note the original screen size so you can change it back if you wish

Access

The Mental Health Benchmarking Dashboard is accessed via a password protected area on the ISD website httpwwwisdscotlandorgHealth-TopicsFinanceNational-Benchmarking-ProjectDataMental-Health Once logged in click on the dashboard link and the tool will open in a new full screen window The dashboard may take a few minutes to fully load depending on the speed of your computer

General notes

These data are released for management purposes and have not been adjusted to conform with Office of National Statistics Guidance on Disclosure Control The tables may contain disclosive cells (cells with small numbers which might enable an individual patient or member of staff to be identified perhaps with the aid of further knowledge of the topic) and should not be published without further consideration of the contents in light of the guidance lthttpwwwstatisticsgovukaboutConsultationsdisclosureaspgt


7

DASHBOARDS

Overview

The indicators are split into 3 categories Community Inpatient and Staffing A separate tab on the dashboard is available to view data for each category Each tab is structured in the same way to include a summary scorecard a spider diagram trend analysis and a board comparison chart There is also an Information tab and a Combined tab for creating a user defined spider diagram

Information tab

This tab provides a brief description of all the indicators included in the dashboard and the defined direction of performance for each Also included in this tab are links to this User Guide the Definitions and Sources manual and a link to the Adult Benchmarking Toolkit from which much of the data included in the dashboard is taken


8

Summary Scorecard

The summary scorecard table for each category displays the current value for the relevant time period for each indicator by Health Board

Clicking on a Health Board within the scorecard table will automatically display the spider diagram for that particular board and will also highlight their position in the Board Comparison chart for the selected indicator

Interpreting the Scorecard colour coding

There are three categories of performance direction for each indicator as highlighted on the Information tab and also at the bottom of each column in the Scorecard table

High values are desirable ndash values higher than the Scottish mean are desirable

Low values are desirable ndash values lower than the Scottish mean are desirable

No direction ndash no defined direction of performance ie desirable performance could mean either high or low values depending on interactions with other factors


9

To illustrate these the Scorecard uses colour coding and symbols to distinguish between the three categories Clicking on the Interpretation button on each tab displays a summary of the key used

No preferred direction of performance is defined Colour coding is based on statistical differences from the Scottish mean

High values are desirable Value is coded green if it is greater than the Scottish mean or within one standard deviation lower Values more than one standard deviation lower than the mean are colour coded from yellow to red The direction of the arrow indicates whether the value is above or below the Scottish mean

Low values are desirable Value is coded green if it is less than the Scottish mean or within one standard deviation higher Values more than one standard deviation greater than the mean are colour coded from yellow to red The direction of the arrow indicates whether the value is above or below the Scottish mean


10

Spider Diagram The spider diagram chart shows the Board‟s performance compared to the Scottish mean and upper quartile for all indicators The closer the result is to the outside of the diagram the better it is results closer to the centre are less positive A value of 1 on the chart highlights that the indicator is performing at the Scottish upper quartile

The diagram can be enlarged by clicking on the check box at the top right of the screen Please note that all Staffing indicators are defined as having no defined direction of performance but for illustration purposes in the spider diagram they are assumed to be bdquohigh is desirable‟ This can be changed in the bdquoCombined‟ tab by creating a user defined spider diagram For graphical representation of the spider diagram the delayed discharges upper quartile calculation excludes NHS Boards with a value of 0 per 100000 population


11

Board Comparisons and Trend Analysis The Board comparison chart shows the performance of each Board by indicator The indicator is selected using the button list in the centre of the screen Note that this also controls the display of the Trend analysis chart The currently selected Board will be highlighted in red on the comparison chart

The Board comparison and Trend Analysis charts can also be enlarged by clicking on the check box at the bottom right of the screen Due to the change from NHS Board of Residence to NHS Board of Treatment when costs indicators are selected a comparison is available showing a trend for both Board of Treatment and Board of Residence Additional information on the indicator selected can be obtained by clicking on the link at the bottom of the screen This will display detailed data from the Adult Mental Health Benchmarking Toolkit


12

Combined tab This tab allows the user to create their own spider diagram populated with any of the indicators from the Community Inpatient or Staffing categories

Step 1 Set the preferred direction of performance for those indicators where no performance direction has been defined Step 2 Choose the list of indicators to be plotted on the spider diagram Indicators can be selected by double clicking on the indicator within the left hand box clicking on the arrow or by dragging from the left hand box to the right hand box Click on the bdquoConfirm‟ button to create the spider diagram Please note that it is recommended that a minimum of 5 and a maximum of 13 indicators are selected When choices are confirmed click ldquoShow Spider Diagramrdquo

Step 1

Step 2


13

Step 3 Select the Health Board to view using the drop down menu The table at the bottom displays the actual values for the indicators and Health Board selected in comparison to the Scottish mean and upper quartile The direction of indicators can be changed in this window also and the chart and table will change accordingly To change the setup of the spider diagram click ldquoReconfigurerdquo to return to the previous screen ExampleNHS Forth Valley Mental Health Officers (Low values are desirable defined by user) The table in the screenshot above shows the Scottish mean of 132 Scottish upper quartile of 124 for Total Mental Health Officers per 100000 population and 99 for NHS Forth Valley This is reflected in the spider diagram where the board rate sits beyond the Scottish mean and upper quartile indicating desirable performance If the user changed the direction of Mental Health Officers to ldquoHighrdquo then NHS Forth Valley‟s rate in the diagram would move closer to the centre of the diagram indicating a less positive value

Step 3


14

Troubleshooting

Problem Solution

Unable to log in to view tools

Check you have registered for access Contact NSSBenchmarkingprojectnhsnet

Adobe flash error message when accessing part of the tool (problem with add on)

Update flash to latest available version Due to known errors with dashboard loading flash player version 101 is not recommended

Tool does not load properly

Make sure you do not have flash player 101 as the dashboards do not work with this version Desktop System may not meet flash requirements ndash See adobe website for relevant system requirements httpwwwadobecomproductsflashplayersystemreqs

Time out error message

System too slow loading Ensure you have no other programs running at the same time

Image cut off on screen

Low resolution screen ndash either use scroll bars or change screen resolution ndash go to start - settings - control panel ndash display ndash and change resolution as appropriate

If you continue to experience issues accessing the data please contact NSSBenchmarkingprojectnhsnet detailing the exact problems you are experiencing


15

APPENDIX

Health Board codes

Code NHS Board

A NHS Ayrshire amp Arran

B NHS Borders

F NHS Fife

G NHS Greater Glasgow amp Clyde

H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles

Y NHS Dumfries amp Galloway

Z NHS Shetland

D Golden Jubilee National Hospital


16


2

Contents Introduction 3

REQUIREMENTS 3

Software Requirements 3

System Requirements for Adobe Flash 3

Software Permissions 4

Screen resolution 5

Access 6

General notes 6

DASHBOARDS 7

Overview 7

Information tab 7

Summary Scorecard 8

Interpreting the Scorecard colour coding 8

Spider Diagram 10

Board Comparisons and Trend Analysis 11

Combined tab 12

Troubleshooting 14

APPENDIX 15

Health Board codes 15


3


REQUIREMENTS







Processor

Intel Pentium 4

233GHz Athlon 64

2800+ or faster

processor (or

equivalent)

Intel Coretrade

Duo 133GHz

or faster

processor

Intel Pentium 4

233GHz AMD

Athlon 64 2800+

or faster

processor (or

equivalent)

1600 MHz

Suntrade

UltraSPARCreg

IIIi



Graphics m


1


4


Windows

Windows 7

Windows Vistareg

Windows XP


Windows Server 2003



Google Chrome3

Safari 40 and above

Opera 95 and above

AOL 90 and above

Mac OS4

Mac OS X 106

Mac OS X 105


Safari 40 and above


Google Chrome3

Opera 95 and above


above

Linux5


later


Ubuntu 910 or later


Google Chrome3












5

Screen resolution






6


Access


General notes



7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


3


REQUIREMENTS







Processor

Intel Pentium 4

233GHz Athlon 64

2800+ or faster

processor (or

equivalent)

Intel Coretrade

Duo 133GHz

or faster

processor

Intel Pentium 4

233GHz AMD

Athlon 64 2800+

or faster

processor (or

equivalent)

1600 MHz

Suntrade

UltraSPARCreg

IIIi



Graphics m


1


4


Windows

Windows 7

Windows Vistareg

Windows XP


Windows Server 2003



Google Chrome3

Safari 40 and above

Opera 95 and above

AOL 90 and above

Mac OS4

Mac OS X 106

Mac OS X 105


Safari 40 and above


Google Chrome3

Opera 95 and above


above

Linux5


later


Ubuntu 910 or later


Google Chrome3












5

Screen resolution






6


Access


General notes



7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


4


Windows

Windows 7

Windows Vistareg

Windows XP


Windows Server 2003



Google Chrome3

Safari 40 and above

Opera 95 and above

AOL 90 and above

Mac OS4

Mac OS X 106

Mac OS X 105


Safari 40 and above


Google Chrome3

Opera 95 and above


above

Linux5


later


Ubuntu 910 or later


Google Chrome3












5

Screen resolution






6


Access


General notes



7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


5

Screen resolution






6


Access


General notes



7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


6


Access


General notes



7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


7

DASHBOARDS

Overview


Information tab



8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


8

Summary Scorecard









9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


9






10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


10




11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


11




12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


12



Step 1

Step 2


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


13


Step 3


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


14

Troubleshooting

Problem Solution













15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


15

APPENDIX

Health Board codes

Code NHS Board


B NHS Borders

F NHS Fife


H NHS Highland

L NHS Lanarkshire

N NHS Grampian

R NHS Orkney

S NHS Lothian

T NHS Tayside

V NHS Forth Valley

W NHS Western Isles


Z NHS Shetland



16


16

Mental Health Benchmarking Dashboard User Guide · 2013-03-07 · Platform Operating systems...

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Transcript of Mental Health Benchmarking Dashboard User Guide · 2013-03-07 · Platform Operating systems...