MELJUN CORTES RESEARCH Lectures Thesis Example Descriptive Buying Cellphone JRU Presentation

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    1

    An Analysis on the Extent of Satisfaction in

    Buying Nokia Cell Phone Products among JRU

    Graduate School Chinese Student

    Example –Descriptive Method

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    INTRODUCTIONINTRODUCTION

    The Nokia is experiencing toughcompetition with other mobile phone

    manufacturers. Its market share has

    diminished but still has a strong brandassociation among consumers especiall

    in !urope and some parts of "sia. This

    made the researcher stud about Nokia

    and its marketabilit among #$%&raduate 'chool students.

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    RESEARCH PARADIGMRESEARCH PARADIGM

    !" Profile of the

    Res#ondents

    Name$%#tional&

      Age  Gender 

    !!" Com#etiti'e

    Strategic Analysis

    of Nokia cell Phone"

      Product

      Price

      Place

      Promotion

    !" Sur'ey

    $(uestionnaire&

    !!"Analysis

    A )ulti#le

    Regression*" +,-est

    " -,-est

    !!!" Presentation

    of .ata

    !/" Conclusion 0

    Recommendation

    Extent of

    Satisfaction on

    1uying Nokia cell

    #hone #roducts*" Acce#ta1ility

    " A2areness

    3" Preference

    4" !mage

      !n#ut Process %ut#ut

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    STATEMENT OF THE PROBLEMSTATEMENT OF THE PROBLEM1. +etermine the respondent,s profile in terms

    of the following -ariables

      1.1 "ge  1. &ender 

    . (ake the competiti-e ad-antage analses

    of Nokia mobile phone in term of

    )roducts/'er-ices

    a. ualit

    b. eatures

    c. $eliabilit*. (ake the competiti-e ad-antage analses

    of Nokia mobile phone in term of )rice

      a. 2ist )rice

      b. +iscount

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    STATEMENT OF THE PROBLEMSTATEMENT OF THE PROBLEM

    3. (ake the competiti-e ad-antage analses of

    Nokia mobile phone in term of )lace4+istribution

      a. 'trategic location

      b. (arket o-erage

    5. (ake the competiti-e ad-antage analses ofNokia mobile phone in term of )romotion

      a. "d-ertising

      b. 'ales )romotion

      c. Telemarketing

      d. Internet

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    6. +etermine the extent of satisfaction of the

    respondents on Nokia in terms of

      a. "daptabilit

      b. "wareness

      c. )reference

      d. Image

    7. Test the hpothesis through regressionanalsis.

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    STATEMENT OF THE PROBLEMSTATEMENT OF THE PROBLEM

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    8 The respondents or participant of thestudy are the Chinese students of JRUGraduate School of usiness!

    8 Since there are only "# students in the JRU

    Graduate School$ the %hole population isconsidered the si&e of sample!

    8 Descriptive method %as used to descriethe nature of a situation$ as it exists at thetime of the study and explore the causesof particular phenomenon!

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    Population and SamplingPopulation and Sampling

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    FINDINGS AND CONCLUSIONS

    PROBLEM FINDINGS CONCLUSIONS

    1 D!t!"min!t#!"!$pond!nt%$p"o&l! in

    t!"m$ o' t#!'ollo(ing)a"ia*l!$+  11 Ag!

      1, G!nd!"

    1-./0 o' t#!"!$pond!nt$ a"!ag!d *!t(!!n 123,4 5!a"$ old 6

    74,8 o' t#!ma"! ag!d *!t(!!n,037/ 5!a"$61.0- o' t#!mag!d a*o)! 7/

    5!a"$ old,01.0 o' t#!"!$pond!nt$ a"!mal!6 74,8 o't#! "!$pond!nt$

    (#o a"! '!mal!,8- o' t#!m

    1 Ma9o"it5 o't#! "!$pond!nt$:an *!:on$id!"!d

    5oung o" a"!ta;ing upG"aduat! $:#ooln!a"l5 a't!"

    g"aduation '"om:oll!g!, Mo$t o' t#!"!$pond!nt$ a"!mal! $tud!nt$

    !n"oll!d du"ing3

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    FINDINGS AND CONCLUSIONS

    PROBLEM FINDINGS CONCLUSIONS

    , Ma;! t#!:omp!titi)!ad)antag!anal5$!$ o'

    No;ia mo*il!p#on! in t!"mo'P"odu:t$=S!")i:!$+

    a >ualit5* F!atu"!$: R!lia*ilit5

     T#! "!$pond!nt$a$$ign!d t#!#ig#!$t (!ig#t!dm!an o' 7-86

    (#!"! t#!"!$pond!nt$$t"ongl5 ag"!! toit!m A (#i:#$a5$ t#at ?I *u5

    No;ia (#i:# I*!li!)! #a)!#ig# @ualit5 anddu"a*ilit5

    Fo" t#!p"odu:t6@ualit5 #a$t#! #ig#!$t

    (!ig#t!dm!an'ollo(!d *5'!atu"! andt#! la$t i$ t#!

    "!lia*ilit5 Allo' t#!m :laimt#at t#!"!$pond!nt$

    ag"!! (it#t#! di!"!nt

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    PROBLEM FINDINGS CONCLUSIONS

    7 Ma;! t#!:omp!titi)!ad)antag!anal5$!$ o'No;ia mo*il!p#on! in t!"mo' P"i:!+  a Li$tP"i:!

      * Di$:ount

    t#! "!$pond!nt$a$$ign!d t#!#ig#!" (!ig#t!dm!an o' 7 0/6(#!"! t#!"!$pond!nt$ag"!! to it!m B(#i:# $a5$ t#at?I p"!'!" No;ia

    $in:! it$ p"i:! i$app!alingt#"oug# it$$t"at!gi:di$:ount

    Fo" t#! p"i:!6t#! #ig#!"(!ig#t!dm!an i$a$$ign!d *5t#!"!$pond!nt$to li$t p"i:!t#an t#!

    di$:ount Bot#o' (#i:# #a)!t#! $am!)!"*alint!"p"!tationo' t#at t#!

    FINDINGS AND CONCLUSIONS

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    PROBLEM FINDINGS CONCLUSIONS

    - Ma;! t#!:omp!titi)!ad)antag!anal5$!$ o'No;ia mo*il!

    p#on! in t!"mo' Pla:!Di$t"i*ution+  a

    St"at!gi:lo:ation  * Ma";!tCo)!"ag!

    t#! "!$pond!nt$a$$ign!d a(!ig#t!d m!ano' 7--6 (#!"!t#! "!$pond!nt$

    $t"ongl5 ag"!! tot#! onl5 it!m(#i:# $a5$ t#at?No;ia i$

    g!n!"all5a)aila*l! inn!a"*5 $to"!

    Fo" t#! pla:!6$t"at!gi:lo:ation #a$ a#ig#!"(!ig#t!d

    m!an t#an t#!ma";!t:o)!"ag!Bot# o' t#!m

    #a)! t#!$am! )!"*alint!"p"!tationt#at t#!5$t"ongl5

    ag"!!

    FINDINGS AND CONCLUSIONS

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    PROBLEM FINDINGS CONCLUSIONS

    4 Ma;! t#!:omp!titi)!ad)antag!anal5$!$ o'No;ia mo*il!

    p#on! in t!"mo' P"omotion+  aAd)!"ti$ing

      * Sal!$P"omotion  :T!l!ma";!ting  d Int!"n!t

     t#! "!$pond!nt$a$$ign!d a(!ig#t!d m!ano' 7126 (#!"!t#! "!$pond!nt$

    ag"!! to t#! onl5it!m (#i:# $a5$t#at ?I &nd !a$!to &nd No;ia

    t#"oug#t!l!ma";!ting

    Fo" t#!p"omotion6 t#!#ig#!$t (!ig#t!dm!an i$ a$$ign!d*5 t#!"!$pond!nt$ to

    t!l!ma";!ting6(#i:# (a$'ollo(!d *5 $al!$p"omotion6 t#i"di$ t#! int!"n!t

    and t#! la$t i$ad)!"ti$ing Allo' t#! a"!a$und!" p"omotion#a)! t#! $am!)!"*alint!"p"!tation

    FINDINGS AND CONCLUSIONS

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    PROBLEM FINDINGS CONCLUSIONS

    0 D!t!"min!t#! !t!nt o'$ati$'a:tion o't#!"!$pond!nt$ on

    No;ia in t!"m$o'+  aAdapta*ilit5

      *A(a"!n!$$  : P"!'!"!n:!  d Imag!

    t#! "!$pond!nt$a$$ign!d a(!ig#t!d m!ano' 7,86 (#!"!t#! "!$pond!nt$

    $t"ongl5 ag"!!to t#! onl5 it!m(#i:# $a5$ t#at?No;ia put$ t#!

    "ig#t p"odu:t int#! "ig#t pla:!6at t#! "ig#tp"i:!6 at t#!"ig#t tim!

    T#! "!$pond!nt$a$$ign!d t#!#ig#!$t (!ig#t!dto t#! a"!a o'adapta*ilit5 t#at:ould :laim t#at

    t#! "!$pond!nt$#a)! $t"ongl5ag"!!d (it#6 n!ti$ imag!6 t#!n t#!p"!'!"!n:! and

    t#! la$t i$a(a"!n!$$ T#!g"and (!ig#t!dm!an 'o" t#!!t!nt o'$ati$'a:tion $a5$t#at t#!

    FINDINGS AND CONCLUSIONS

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    PROBLEM FINDINGS CONCLUSIONS

    . T!$t t#!#5pot#!$i$t#"oug#"!g"!$$ionanal5$i$

    1T#!"! i$ a lin!a"$tati$ti:al"!lation$#ip t#at!i$t$ *!t(!!nt#! p"odu:t)a"ia*l! and atl!a$t on! o' t#!ind!p!nd!nt)a"ia*l!$

    ,T#! "!g"!$$ionlin!$ 'o" all t#!)a"ia*l! o'p"odu:t6 p"i:!6pla:!6 andp"omotion a"!

    FINDINGS AND CONCLUSIONS

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    RECOMMENDATIONS8+or the Nokia manufacturer 

    The must produce Nokia cellphones that aretrul high9end but still sold in a cheaper price.

    Nokia manufacturer must produce what the

    consumers need.

    The should make or include new features suchas new games or applications to the cellphones which

    are not et seen in its other products or from their

    competitors: products.

     The should create or at ma be re-iew their

    existing product lines so that the will be able to see

    which are no longer popular among the consumers.

     

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    RECOMMENDATIONS

    +or the Nokia #roduct sellers and distri1utors

    The should sell Nokia products at a

    competiti-e le-el.

    The should appl different strategies to

    sell Nokia products to the consumers aside fromnewspaper or maga;ines but also to

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    8 +or the Consumers including the

    students>efore buing a cellphone= the must consider the

    total ?package@ of the product like checking the

    labels and specifications.

    The must remember that Nokia products ha-e

    their own strengths and weaknesses thereforeA

    the should know that their acceptabilit is

    based on indi-idual users.8  

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    RECOMMENDATIONS

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    8 Fo" t#! Futu"! R!$!a":#!"$

    8 Conduct a similar study ut includin'more pro(le variales li)e years inthe *hilippines$ fre+uency of uyin'

    ne% cellphone$ etc! and may includecomparison amon' di,erent randsof cellphones

    05/10/16 ( )resentation 1B

    RECOMMENDATIONS