Mekong social media roi craft beer and restaurant case study

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Transcript of Mekong social media roi craft beer and restaurant case study

Page 1: Mekong social media roi craft beer and restaurant case study

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CASE STUDY

Page 2: Mekong social media roi craft beer and restaurant case study

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SituationSituation

Mekong is a Vietnamese restaurant which has been openedfor over 18 years, and wanted to become known as the Go-to-place for craft beer while increasing their sales.

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ApproachApproach

Develop a personal brand for the co-owner and Chief Beer Officer of Mekong, An Bui, through Facebook and YouTube. This brand would be created through a new YouTube channel which reviews beers weekly. Another aspect of the branding would be a personal and restaurant account where much of the dialogue reflects the owners personality, as much as the food and beer.

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OutcomeOutcome

The new strategy resulted in:

•Over 11,000+ Facebook “likes”

•Voted best beer bar in America by CraftBeer.com which gave Mekong an approximate quarter to ½ million dollars in publicity

•What started out with bottled beers has grown to 44+ taps

•Astronomical engagement numbers on Facebook and a cult following unmatched in the region for Craft Beer.

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TestimonialTestimonial

“Nhat has helped my restaurant sustain strong traffic & increase beer sales through Social Networking. His knowledge has been very beneficial for our Business.”

An Bui Owner of Mekong Restaurant