Meeting the needs of the international patient · AWARDS WON Name of Award Awarded by Healthcare...
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FERTILITY FORUM LaingBuisson Meeting the needs of the international patient Vinesh Gadhia COO Nova IVI Fertility
Transcript of Meeting the needs of the international patient · AWARDS WON Name of Award Awarded by Healthcare...
FERTILITY FORUM LaingBuisson
Meeting the needs of the international patientVinesh GadhiaCOONova IVI Fertility
MEETINGTHENEEDSOFINTERNATIONALPATIENTS
NovaIVIFertility
20,600+IVFPregnancies
20 Centresacross
15 Cities
*DataasperSep’2018
110,175+NewPatients
34,934+OPUs
46,818+ETs
https://www.medicaltourismindex.com/destination/india/
ByInternationalHealthcareResearchCentre,USA
INDIA:EMERGINGMEDICALTOURISMDESTINATION
500,000ForeignPatientsseektreatmentin
India&isgrowingataCAGRof15%
(*)MedicalValueTravelinIndia,EnhancingValueinMVT,Advantagehealthcare– India2016
ChallengesFacedby
InternationalPatients
Travel
Stay
LanguageCompatibility
Ethics&Transparency
CompletetreatmentAssistance
QualityofTreatment UKNHSPatient
ExperienceSurveysconsistentlyidentifyCommunicationfailingsasbeingthemajorconcernforpatients
Sohowdowemanagethesechallengesinourclinics??
E-visaservicesforUKpassportholders
• Simplifiede-visa
• NovisittoEmbassy
• Passportcopy,photosandhospitalletterrequiredforapplication
Travel&Connectivity
DailyflightsconnectingallmajorIndiancitieslikeDelhi,Mumbai,Chennai,Bangalore,Ahmedabad.
Accommodationtosuitallbudgets
Hotelroomsstarting@20pounds/days&ServiceApartments@500pounds/monthwithin0.5– 1milevicinityfromourclinics
Telemedicine
LocalpartnerinUK
NIFexperts@yourdoorstep
Travelplanning&assistance
ComprehensiveAssistancePre&PostTreatment
ComprehensiveAssistancePre&PostTreatment
AirportPickup
Inhousesimcardfacility
Foreignexchangeassistance
24*7InternationalPatientCoordinator
Awareness&AcceptabilityinIndia
JAPAN
CHINA
INDIA
GERMANY
UK
USA
LOW AVERAGE HIGH
Needforparenthood
ImportanceofsocialstatusofparenthoodAwarenessoffertilityproblems
Source:‘StartingFamilies’studybyMerckSeronoandCardiffUniversity
AfewNumberstoreiteratetrust
• 1000+internationalpatientsyearlyfrom25+countries.
• 7countries– NIFpartneredoffice
• 25+internationaldoctors– trained&certifiedatNIFbyexclusiveARTtrainingprogram
NOVAIVIFERTILITY(NIF)
NIFETHOS
CLINICALEXCELLENCE SAFETY ETHICS
TRANSPARENCY PATIENTCARE
THENIFTEAM
CONSULTANTS
• Skilledclinicalteamfurthertrained&certifiedatNIF
EMBRYOLOGISTS
• Mastersinembryology• Atleast2in-houseateach
centre• Separateandrologists
COUNSELLORS:
• Clinical&financialcounsellors- Mastersinpsychology
• Trainedforinfertilityrelatedcounselling
• International patient lounge's
• Separate injection room, path lab
• Dedicated OPU, Embryo transfer room
• Endoscopy Theatres
WorldClassInfrastructure
WELLDESIGNEDANDFULLYEQUIPPEDLAB
• Class10,000modular
• OptimumnumberofIncubators
• DFI&MACSplatforms
• HighBlastulationrates&higheSETasper
internationalstandards
ETHICAL&TRANSPARENTPRACTICES
• Informedconsent
• Dedicateddonorprogram
• Realtimedatacapture– comprehensive&NonEditable
• Completeinformationsharing
AWARDSWONNameofAward Awardedby
HealthcareInnovation Mindray
MostInnovativeHealthcareProvider MedExpert
14GemsoftheCountry ForbesIndia
HealthcareEntrepreneursoftheYear Frost&Sullivan
Inc.IndiaInnovative100 Inc.India
BestIVFChaininIndia Medgate Today 4thMTIndiaHealthcareAwards 2014
BestFertilityChain HealthcareLeadershipAwards
TheBestFertilityChain Healthcare&FitnessLeadershipAwards
LeadingFertilityChaininIndia NationalAwardsforExcellenceinHealthcare
India’sNo.1FertilityChain CIMSHealthcareExcellenceAwards
BestFertilityChain(India) TheMiddleEastHealthcareLeadershipAwards
Asia’sGreatestBrands2016 URSAsiaOne
India’sNo.1FertilityChain WorldHealth&WellnessCongress&Awards
20CENTRES.15CITIES.www.novaivifertility.com
