Meet the team Flood Claims/media/...Selective’s Flood Claims team has more than 50 years of fl...

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Selective’s Flood Claims team has more than 50 years of flood insurance experience and is in tune to the ongoing changes in the NFIP claim handling process. Rather than a third party call center, as a Selective agent you have direct access to dedicated and skilled flood claims professionals, providing you a truly personalized approach to help best manage your flood business. Individual claims are assigned to a single examiner who, along with a qualified NFIP certified adjuster will handle the claim from start to finish. Our focus is to ensure we provide accurate and timely updates to both you and your customers, servicing each claim with the compassionate care needed during such a difficult time. Left to right: Lori Paliana (Senior Flood Claims Examiner); Tim Carroll (Flood Claims Manager); Lori Kwoka (Internal Auditor); Kimberly Kaiser (Senior Flood Claims Examiner); Amy Englert (Flood Claims Technical Assistant); Bryan Hong (Flood Claims Examiner); Stephen Weber (Flood Claims Manager). Meet the Team - Flood Claims EXPERIENCE. DEDICATION. SERVICE. ©2015 Selective Ins. Group, Inc., Branchville, NJ. Products vary by jurisdiction, terms, and conditions and are provided by Selective Ins. Co. of America and its insurer affiliates. Details at selective.com/about/affiliated-insurers.aspx.* SI-15-130 (6/15) Reporting a Claim (First Notice of Loss) In the event that you or your customer needs to report a claim, we have a variety of methods for you to quickly and easily report a loss: Self-Service Online for Customers: www.MySelectiveFlood.com Self-Service Online for Agents: www.SelectiveFlood.com Phone: (877) 348-0552 Fax: (877) 647-1798 Email: [email protected]

Transcript of Meet the team Flood Claims/media/...Selective’s Flood Claims team has more than 50 years of fl...

Page 1: Meet the team Flood Claims/media/...Selective’s Flood Claims team has more than 50 years of fl ood insurance experience and is in tune to the ongoing changes in the NFIP claim handling

Selective’s Flood Claims team has more than 50 years of fl ood insurance experience and is in tune to the ongoing changes in the NFIP claim handling process. Rather than a third party call center, as a Selective agent you have direct access to dedicated and skilled fl ood claims professionals, providing you a truly personalized approach to help best manage your fl ood business. Individual claims are assigned to a single examiner who, along with a qualifi ed NFIP certifi ed adjuster will handle the claim from start to fi nish. Our focus is to ensure we provide accurate and timely updates to both you and your customers, servicing each claim with the compassionate care needed during such a diffi cult time.

Left to right: Lori Paliana (Senior Flood Claims Examiner); Tim Carroll (Flood Claims Manager); Lori Kwoka (Internal Auditor); Kimberly Kaiser (Senior Flood Claims Examiner); Amy Englert (Flood Claims Technical Assistant); Bryan Hong (Flood Claims Examiner); Stephen Weber (Flood Claims Manager).

Meet the Team - Flood Claims

EXPERIENCE. DEDICATION. SERVICE.

©2015 Selective Ins. Group, Inc., Branchville, NJ. Products vary by jurisdiction, terms, and conditions and are provided by Selective Ins. Co. of America and its insurer affi liates. Details at selective.com/about/affi liated-insurers.aspx.*SI-15-130 (6/15)

Reporting a Claim (First Notice of Loss)

In the event that you or your customer needs to report a claim, we have a variety of methods for you to quickly and easily report a loss:

Self-Service Online for Customers: www.MySelectiveFlood.com Self-Service Online for Agents: www.SelectiveFlood.com

Phone: (877) 348-0552 Fax: (877) 647-1798

Email: fl [email protected]