Why Do You Need to have CureMD Discrete Reportable Transcription Service
Medical Transcription Service Details1 TRANSCRIPTION SERVICES OVERVIEW A PRIMER ON MT SERVICE USAGE.
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Transcript of Medical Transcription Service Details1 TRANSCRIPTION SERVICES OVERVIEW A PRIMER ON MT SERVICE USAGE.
Medical Transcription Service Details 1
TRANSCRIPTION SERVICES OVERVIEW
A PRIMER ON MT SERVICE USAGE
Medical Transcription Service Details 2
OBJECTIVES
To understand the modus operandi of the various service options
Understand the potential problem areas in delivering Quality reports
Recommended solutions
Q&A Session
Medical Transcription Service Details 3
SERVICE FEATURESDictation Pick Up Options Toll Free Telephone Numbers Web Based Transcription FTP Transfers E-Mail
Delivery Options: E- Mail EHR Import Fax FTP
Medical Transcription Service Details 4
SERVICE FEATURES:Toll Free Services
Use a designated Toll Free Number
Use your 6 digit User ID to identify yourself to the system
Medical Transcription Service Details 5
SERVICE FEATURES:Web Based Transcription
Physicians will be provided with an Olympus Digital Dictaphone (Optional if you have One already) for dictations.Software will be installed on Physicians desktop.Just Plug in Dictaphone to the Sound Card of your computer for transferring files to the PC.Connect to the Internet for an automatic upload of files to our secure servers.
Medical Transcription Service Details 6
SERVICE FEATURES:FTP Transfers
The most economical solution for physiciansUse any dictaphone for dictationsUse Goldwave or any other sound recorder for converting your dictations to a compressed sound format.Name the files seriallyUpload them to our FTP site on the InternetReceive the dictations the following day/ based on the contracted TAT
Medical Transcription Service Details 7
SERVICE FEATURES:Transcription Delivery
Files are returned in Word format by E-mail, fax, or by downloading directly from the ftp site.Files are also available in Text only (txt), WordPerfect format, PDF, or HTML format.We can use the standard formats or use any given by you. Please send a copy to us.
Medical Transcription Service Details 8
QUALITY REPORTS:The Real Issues
Quality suffers due to Background Noises which suppress the words of
dictation Speaking too rapidly (Happens typically for
sentences you would repeat OR for a sentence in which you will correct yourself)
Nouns- Names, Places, Streets etc. Phonetically spelt nouns are wrong 90% of the times!
Speaking similar sounding (but different meaning) medical words without clarification.
Medical Transcription Service Details 9
RECOMMENDED SOLUTIONS
Patient Identifier- MR No./ Patient Code list- Helps in reducing errors to 0%. DAILY PATIENT LIST RECOMMENDED
Referring Physicians Database WEEKLY UPDATED REFERRING PHYSICIAN LIST
RECOMMENDED
Sample Reports (3) spanning your entire range of reports- Consultation Note, Letter etc. Helps in knowing your dictation style Helps in understanding your typical phrases/
sentences, which you would tend to speed up.
Medical Transcription Service Details 10
THE FEEDBACK FACTOR
Initial Feedback is essential for learning your accent, likes and dislikes in a report, typical words/ phrases used by you. RECOMMENDED: DAILY FEEDBACK: First 2 Weeks (Or till the time
required) WEEKLY FEEDBACK: Week 3 & 4 AD-HOC Feedback: In case you have a issue on
the transcriptions
Medical Transcription Service Details 11
TRANSCRIPTION SUPPORT
For an Urgent answer to your queries:Send an e-mail to [email protected] corrected reports to (303) 736 3938Call us at: 917-546-6688
Give us a Contact Person in your office in case we need to communicate.
Please complete the questionnaire. It will help us in serving you better.
Medical Transcription Service Details 12
TRANSCRIPTION SUPPORT
E Mail us in case you need:STAT Jobs (Mention Patient Name and
Date of Dictation)Old/ Archived Transcripts (Mention Patient
Name & Date of dictation)New TAT Request (Other than the
contracted TAT)
Medical Transcription Service Details 13
Q&A
Please feel free to ask any Questions that you may have.