Medical Reserve Corps Core Competencies Training › wp-content › uploads › 2015 › 02 ›...
Transcript of Medical Reserve Corps Core Competencies Training › wp-content › uploads › 2015 › 02 ›...
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Medical Reserve Corps Core Competencies Training
MRC 101
Introduc/on and Orienta/on to the Medical Reserve Corps
Western Mass Medical Reserve Corps www.wmmrc.org
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Welcome The MRC Experience
…will give you an opportunity to work with and train with a group of people, who like yourself, want to be part of the solu8on when disasters or public health emergencies happen.
Western Mass Medical Reserve Corps www.wmmrc.org
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We’re Everywhere
970 units and >200,000 volunteers in 2012 Western Mass Medical Reserve Corps
www.wmmrc.org
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Volunteers
Who
• people of all ages, from all walks of life
• Non-‐medical and medical
What
• your role depends on your physical ability, training, exper8se and interests
How
• all service is voluntary
Western Mass Medical Reserve Corps www.wmmrc.org
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Freedom Corps
Western Mass Medical Reserve Corps www.wmmrc.org
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Community Partners • public safety • public health • hospitals • MAResponds.org (volunteer registra8on system)
• volunteer partners (CERT, American Red Cross, Faith-‐Based organiza8ons)
• Community based organiza8ons Western Mass Medical Reserve Corps
www.wmmrc.org
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MAResponds • a statewide secure database of pre-‐creden8aled health care professionals who are interested in volunteering during a public health emergency
• MRC members (medical and non-‐medical) are encouraged to register at www.maresponds.org
Western Mass Medical Reserve Corps www.wmmrc.org
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Organiza/onal Structure US Surgeon General
Mass MRC
Western Mass MRC
County MRC
Unit MRC
Western Mass Medical Reserve Corps www.wmmrc.org
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Mission • To build healthy and resilient communi8es
Vision • Individuals and communi8es commiMed and totally ready to manage all-‐hazards events
Western Mass Medical Reserve Corps www.wmmrc.org
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Our Strengths Volunteers are: • pre-‐iden8fied • have verified creden8als • trained
Western Mass Medical Reserve Corps www.wmmrc.org
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Principles of Opera/on • treat all with respect -‐ honor all volunteers • communicate clearly -‐ ensure volunteer safety
• work within the scope of creden8als, training and comfort level
• deployment is voluntary
• honor our Code of Conduct and Confiden8ality Agreements
Western Mass Medical Reserve Corps www.wmmrc.org
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Volunteer Involvement
Tier 2 Active Participates in training, exercises & events
Tier 1 Basic Emergency only
Tier 3 Leadership
Western Mass Medical Reserve Corps www.wmmrc.org
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Systems Communica/on
• email, phone and website www.wmmrc.org
Training • announced via email and website calendar • convenient loca8ons throughout each county • in person and through the internet; no cost
Par/cipa/on • deployment and response; exercises • community outreach
Western Mass Medical Reserve Corps www.wmmrc.org
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Training Opportuni/es Types of Training • Required: MRC 101, Incident Command (ICS), Psychological First Aid
• Op8onal: CPR, Emergency Dispensing Sites, community or regional shelters, pandemic flu and more
• “Just-‐in-‐Time” • Exercises; Workshops; Conferences
Western Mass Medical Reserve Corps www.wmmrc.org
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Volunteer Expecta/ons • complete all required training; sign a confiden8ality agreement; sign the MRC Code of Conduct
• volunteers may be terminated according to disciplinary procedures outlined in the policy manual for:
• dishonesty • breach of confiden8ality • unsafe work habits • viola8on of the Code of Conduct • substance use
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 1 Protect Yourself and
Your Family Know how to protect your health, safety, and overall well-‐being and that of:
• your family • the MRC team • the community
Western Mass Medical Reserve Corps www.wmmrc.org
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Protect Yourself • learn about and use standard personal precau8ons
• ask for training about how to use personal protec8ve equipment (PPE)
Western Mass Medical Reserve Corps www.wmmrc.org
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Prac/ce the Life Safety Code
• FIRST …protect yourself • THEN …others • THEN …control the incident • THEN… save property and the environment
Western Mass Medical Reserve Corps www.wmmrc.org
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Prac/ce Healthy Habits
• eat well, get plenty of rest and exercise
• follow good hand washing and cough e8queMe prac8ces
Your best protection is a strong immune system,
so…
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 2 Ensure Family Preparedness
• have a family preparedness plan
• know about
– school plans
– workplace plans
– local plans Western Mass Medical Reserve Corps
www.wmmrc.org
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Make a 72-‐hr Plan
Resources (click for
video)
www.wmmrc.org
www.ready.gov
Western Mass Medical Reserve Corps
www.wmmrc.org
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Core Competency 3 Know the Incident Command System (ICS)
• standardized system used by all responders
• clear management structure with unity of command i.e.. one leader; defined roles and responsibili8es
• uses span of control of 5-‐7 people; expands and contracts as needed
• uses common terminology (posi8ons, procedures and equipment)
Western Mass Medical Reserve Corps www.wmmrc.org
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Incident Command Pyramid
Incident Commander
Operations Planning Logistics Finance/ Administration
Public Information
Officer Safety Officer
Liaison Officer
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 4 Know the MRC Emergency Role
Support Func/on (ESF-‐8)
• support public health and public safety responders
• MRC volunteers are not first responders
• follow established protocols and job descrip8ons
Western Mass Medical Reserve Corps www.wmmrc.org
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MRC Provide Support During Four Stages of an Emergency
PROTECT
RESPOND RECOVER
PREVENT
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 5 Learn Communica/on Protocols
• MRC volunteers are trained to u8lize ICS: do not talk to the media -‐ refer media to your supervisor or the Public Informa8on Officer (PIO)
• know how to use communica8on equipment
• understand communica8on protocols; maintain confiden8ality
• always be open, direct and tacbul Western Mass Medical Reserve Corps
www.wmmrc.org
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Communica/on in Emergencies • usual methods may not work • communicate:
• slowly, clearly, loudly • repeat the message • use mul8ple communica8on channels
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 6 Mental/Behavioral Health
Stress is a person’s normal reac8on to an abnormal situa8on. All emergencies or disaster provoke stressful situa8ons and responses
You come first!
First Things First = Protect yourself… take breaks ~ eat well ~ exercise ~ beware of your stress level ~ do not self-‐medicate
Western Mass Medical Reserve Corps www.wmmrc.org
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Behavioral Health/ First Aid • be calm and compassionate • it’s the liMle things… • don’t presume to know • acknowledge problems • provide construc8ve ac8on ideas • be aware that we all react differently to a crisis • learn about and respect cultural diversity
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 7 -‐ Volunteer Deployment Know your unit’s no8fica8on system • Phone? • Email? • MAResponds.org • Health and Homeland Alert Network (HHAN)? • update your contact informa8on regularly
Western Mass Medical Reserve Corps
www.wmmrc.org
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Ac/va/on Only unit coordinators will request volunteers • never self-‐deploy • follow ac8va8on instruc8ons • always ask about security • carry photo ID and your badge • bring basic supplies • always sign in and sign out
Western Mass Medical Reserve Corps www.wmmrc.org
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Core Competency 8 Personal Limita/on Awareness
If you are unsure about your job limits, ask!
Work within limits of:
• professional license; personal ability
• training; job descrip8on • Incident Command Structure
Western Mass Medical Reserve Corps www.wmmrc.org
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Liability Protec/ons
Liability protec8on is varied and coverage depends on working within:
• your job descrip8on • your creden8als • the situa8on; community protec8ons
Federal Volunteer Protec8on Act and State Good Samaritan laws apply
Western Mass Medical Reserve Corps www.wmmrc.org
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Website Resources • www.wmmrc.org
• www.maresponds.org
• www.medicalreservecorps.gov
• www.ready.gov • www.mass.gov/dph
• www.cdc.gov
Western Mass Medical Reserve Corps www.wmmrc.org
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Contacts: www.wmmrc.org Western Mass MRC Point of Contact/Liaison Kathleen Conley Norbut 413-‐454-‐5163; [email protected] MRC County Coordinators Berkshire: Corrine McKeown 413-‐539-‐4115 Franklin: Tracy Rogers 413-‐774-‐3167 Hampden: Kathleen Conley Norbut 413-‐454-‐5163 Hampshire: Michael Nelson 413-‐522-‐0712
Western Mass Medical Reserve Corps www.wmmrc.org
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Western Mass Medical Reserve Corps www.wmmrc.org
Consider yourself MRC 101 Core Competent!
Now, we get to practice what we preach!
15 Minute break….following by Incident Command System 100/National Incident Management System
700
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Pre-‐Quiz: The Chain of Command
• Who is in charge of the en8re incident? • Who is the only person who can over-‐rule the IC? • Who manages the media? • Who coordinates with other agencies? • Who is ul8mately responsible for everything that happens in a
community?
Western Mass Medical Reserve Corps www.wmmrc.org
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Pre-‐Quiz: The Chain of Command
• Who manages the “boots on the ground” response?
• Who are the “brains
• Who are the “hunter-‐gatherers”?
• Who counts the “beans” so the town can get reimbursed?
Western Mass Medical Reserve Corps www.wmmrc.org