MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of...

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MEDICAL HOME SUMMIT: WELCOME AND OVERVIEW Marci Nielsen, PhD, MPH; President & CEO PatientCentered Primary Care Collaborative @Marci_PCPCC 1

Transcript of MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of...

Page 1: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MEDICAL HOME SUMMIT: WELCOME AND OVERVIEW

Marci Nielsen, PhD, MPH; President & CEO

Patient‐Centered Primary Care Collaborative

@Marci_PCPCC

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Page 2: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

PATIENT‐CENTERED PRIMARY CARE COLLABORATIVE 

Unifying

for a better health system ‐‐‐

by better investing in team‐based

patient‐centered primary care

PAYERS:Employers, Government,Health plans,Consumers

PUBLIC:Patients,Families,Caregivers,Communities

HEALTH CARE PROVIDERS: People who take care of patients/families

Collaborative:•Convene•Communicate•Advocate

Page 3: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

PATIENT‐Centered “MEDICAL HOME”?

U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality (AHRQ). Patient‐centered medical homeresource center, defining the PCMH. Retrieved from http://pcmh.ahrq.gov/page/defining‐pcmh 3

Page 4: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism

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Page 6: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

Medical Home 

Term in Standards 

of Child Health 

Care

by Council on   

. Ped. Practice

Alma Alta 

Declaration 

Surgeon 

General Koop’sConf. Report:MH for CSHCN 

PCPCC Founded

Medical Home 

and Hawaii 

Child Health 

Plan 

(Calvin Sia, MD)

Future of 

Family 

Medicine

ACP & 

Advanced

Medical Home

1989198919671967

19671967‐‐20062006Milestones in PCMH Development

19781978 19791979 2004200420022002 20062006

AAFP &TransforMED

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Page 7: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

Joint 

Principles 

of PCMH

Recognition or 

accreditation

of NCQA PCMH

begins

20082008

20062006‐‐PresentPresentMilestones in PCMH Development

20072007 2010                    2015            2016 2010                    2015            2016 .              .              

CommonwealthFund PCMH Programs

State & Local PCMH 

Pilots

AffordableCare Act (ACA) 

passed

Medicare Access & CHIP 

Reauthorization Act (MACRA) 

Passes 

NationalBusinessGroup on Health (NBGH_Award

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Various multi‐payer 

initiatives tested 

(CPC, MAPCP, IAH, 

SIM) 

Various multi‐payer 

initiatives tested 

(CPC, MAPCP, IAH, 

SIM) 

“CPC Plus”Announced 

Page 8: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 

2.

Nomenclature (PATIENT, MEDICAL, & HOME)

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Page 9: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

TERMINOLOGY PREFERRED BY PATIENTS AND  CONSUMERS

Amanda Holt (2014). Communicating health care concepts: Finding language to help consumers 

understand the PCMH. Masters Thesis.

Page 10: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 

2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)

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Page 11: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

800 LB GORILLA IN THE ROOM

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Page 12: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 

2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)

4.

Measurement fatigue (process vs outcome)

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Page 14: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 

2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)

4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

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Page 15: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

PCMH as a  “certification”

• External validation 

• “Short term”

view of model• Focused more on process 

measures

• Role in practice 

transformation & increased 

reimbursement

• Role in assessing value by 

payers

PCMH as ideal  of practice 

transformation

• “North star”

aspirational 

guide

• “Long term”

view of model

• Focused more on outcomes

• What’s most important to 

patients, families, caregivers 

& consumers?

Page 16: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 

2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)

4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

6.

Transformation costs ($ & opportunity costs)

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Page 17: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

Primary Care Practice “Journey”

http://www.safetynetmedicalhome.org/resources‐tools/all‐resources 

Page 18: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

6.

Transformation costs ($ & opportunity costs)7.

Workforce: roles, training & effectiveness of 

teams

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Page 19: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

COMMON ELEMENTS OF SUCCESSFUL  TEAM‐BASED INITIATIVES

• Focus on patient‐ centered care

• Cultural sensitivity and  community focus

• Continuous quality  improvement

• Development of effective  team practice

• Dispersed team  leadership

• Integration of behavioral  health 

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Page 20: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

6.

Transformation costs ($ & opportunity costs)7.

Workforce: roles, training & effectiveness of 

teams8.

Payment sufficiency & sustainability

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Page 21: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

PRIMARY CARE UNDERVALUED 

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Page 22: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

6.

Transformation costs ($ & opportunity costs)7.

Workforce: roles, training & effectiveness of teams

8.

Payment sufficiency & sustainability9.

Shifting from fee‐for‐service (FFS) to Alternative 

Payment Models (APM)

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Page 23: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

PAYMENT REFORM AND MEDICARE

Health & Human Services

• Shift 30% of Medicare FFS 

payments to value through 

APMs by 2016, 50% by 

2018

• Created of Health Care 

Payment Learning & Action 

Network

• Investment in Multi‐payer 

Efforts: MAPCP, CPC, CPC+

Congress

• Medicare Access and CHIP 

Reauthorization Act 

(MACRA)

• Merit‐based Incentive 

Payment System (MIPS)

• Alternative Payment 

Models (APMs)

23http://doctorwhostories.wikia.com/wiki/The_Macra_Terror_(TS)https://hcp‐lan.org/

Page 24: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MARCI’S TOP TEN CHALLENGES

1.

Skepticism 2.

Nomenclature (PATIENT, MEDICAL, & HOME)

3.

Buy‐in (leadership & culture change)4.

Measurement fatigue (process vs outcome)

5.

Administrative burden (in PCMH  recognition/certification programs)

6.

Transformation costs ($ & opportunity costs)7.

Workforce: roles, training & effectiveness of teams

8.

Payment sufficiency & sustainability9.

Shifting from fee‐for‐service (FFS) to Alternative 

Payment Models (APM)10.

Public awareness & support

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Page 25: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

MORE HEALTH CARE

IS   NOT THE GOAL

Page 26: MEDICAL HOME SUMMIT: WELCOME AND OVERVIEWJoint Principles of PCMH. Recognition or accreditation. of NCQA PCMH. begins. 2008 2006 ‐ Present Milestones in PCMH Development. 2007 2010

WELCOME!

WWW.PCPCC.ORG

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@Marci_PCPCC