Medical  Alert  

Medical Care Alert

Who Are They?

Medical Care Alert is a Medical Alert Systems provider that specializes in BOSCH brand devices and speedy emergency responses for customers who have found themselves in need of assistance following an accident in their homes. With 24/7 monitoring and various products and payment options, Medical Care Alert is in the business of helping others feel an increase of peace of mind and safety. Their operators are all EMT certified and will make certain to remain on the phone until help arrives on the scene.

What Services Do They Offer?

They claim to provide the very best medical alert systems and the very best monitoring in the industry. All their agents are based in the USA and are available all day and all night to make sure their customers are safe. Their products include a home based medical alert system, a home and yard medical alert system which covers a wider area, and a home and away medical alert system which can be used anywhere in the United States for those who like to travel but still want the security of a medical alert system service.

History As A Company

Medical Care Alert has been in business for 5 years providing emergency responses for their users quickly and with genuine care. They offer 3 different products to choose from and a dedicated staff that is available at all hours to tend to the needs of their customers. They have been awarded the “Angie’s List 2013 Super Service Award” and are proud to part of the top 5% of companies rated on Angie’s List that receive this award.

FAQ Page

Their FAQ page is quite lengthy and answers questions both about the Medical Alert Systems that they provide as well as questions regarding ordering procedures, cost and what type of medical alert service is best for certain circumstances. Other questions include: •  “What if I lose power?” •  “Can I take it to the mall or in the car?” •  “How will EMS access my home if the door is locked?” •  “Can more than one person be protected at a location” •  “What happens if something goes wrong with the equipment?”

How Do They Rate With The BBB?

Medical Care Alert has a solid “A” rating with the Better Business Bureau for their few complaints, being in business for a reasonable amount of time, and for addressing complaints that they have received with promptness and professionalism. In fact, they haven’t had any complaints issued against them through the Better Business Bureau in the last 3 years which speaks well for their products and services.

What Do Their Services Cost?

Prices range from $27.45 a month for the Home System which covers the inside of the home and is $329.40 annually. The Home and Yard System which covers the yard, nearby mailbox and close neighbors and costs $32.04 a month or $384.48 annually. The Home and Away System costs $36.62 a month or $439.45 annually and can be used anywhere in the US with the help of a GPS.

Additional Website Resources

Medical Care Alert has a very informative, insightful blog that covers topics of a general interest to their client base including driving as a senior citizen, Senior Citizen’s Day, hobbies for seniors and plenty of blogs regarding medical alert systems. Some of these blogs regarding medical alert systems include personal stories from others on how these systems saved their lives or brought them the help they needed following an accident.

Who Are Their Customers?

Their customers are senior citizens who are looking to continue living as independently as possible while maintaining a safe environment. These systems are also for the families and friends of seniors who are concerned about the well being of someone they love and are wanting to make certain their loved one is able to have the help they need should an accident occur.

What Makes Them Stand Out?

They offer a GPS activated medical alert system which allows seniors to feel even more freedom beyond their own homes and yard while still securing the round-the-clock support from trained professionals who are on call to assist them and send help if needed. Their rating with the Better Business Bureau and lack of any complaints in the last 3 years is another particularly positive factor in their favor.

Are They On Social Media?

Not only does Medical Care Alert have a blog with lots of posts that are added regularly, they also maintain an active presence on most of the major social media channels including Facebook, Twitter, YouTube and Google+. Their YouTube channel in particular is full of many testimonials from actual customers who have had a positive experience with the company and their products and services.

Possible Negatives

There’s little negative to be found with Medical Care Alert. One of the possible downsides may be their lack of experience in the industry compared with some competitors who have been in business for decades whereas they’ve only been in business for 5 years. However, they’re off to a good start in building a strong client base and proving themselves as an organization that truly cares about the seniors who are looking to them to help them live fuller, more independent lives.

Ranking With TBC

TheBestCompanys.com ranks Medical Care alert highly with an 8.9 overall rating for affordable prices, free activation, 24/7 monitoring and a lifetime warranty. Users themselves are particularly pleased with the company giving Medical Care Alert a 9.5 overall with very little negative to say about their experiences with the company.

http://thebestcompanys.com/medical-alert-systems/company/medical-care-alert/