Medical Call Center
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Medical Call Center EMR Project
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The Presenation is about "Medical call center - cell phone based communication". The telenor subscriber in Pakistan can call 1911 and can connect with Dr and paramedicals. Medisoft has developed call center application.
Transcript of Medical Call Center
Medical Call Center EMR Project
Introduction
• Our client NexSource International, USA and Pakistan want to develop call center application for Telenor (global cell phone provider) users.
• The user call special 4 digit number and will get connected with call center paramedical and doctor.
The patient call for
basic information like address of hospital or timing of particular doctor 1st opinion Line of treatment Prescription filling
The doctor is now just a phone call away…
Flow Chart
GUI for Telephone Triage form
Implementation
• The implementation of the application was very smooth.
• We used the web casting application to give training to the doctor and technical people of call center.
• The launch is reported by many leading medial of Pakistan.
• The call center got fantastic response from people. Telenor (cell phone operator) has more than 12 million subscriber’s base in Pakistan; the service is very helpful to all.
Thanks
Medisoft Telemedicine Pvt. Ltd.
For information on Medisoft Web Conferencing visit www.medisofttelemedicine.com/webconf.html
For our other products: www.medisofttelemedicine.com
www.ehealthopinion.com www.webtelemedicine.com
[email protected] Office Location: India and USA
