Medatech User Day 2016 · Medatech User Day 2016 Meir Gabay 19 OCTOBER 2016 • Cloud • Sharing...
Transcript of Medatech User Day 2016 · Medatech User Day 2016 Meir Gabay 19 OCTOBER 2016 • Cloud • Sharing...
Medatech User Day 2016
Meir Gabay 19 OCTOBER 2016
• Cloud• Sharing• Conversational
Commerce
conversational commerce (as I see it) largely pertains to utilizing chat, messaging, or other natural language interfaces (i.e. voice) to interact with people, brands, or services
Chris MessinaInventor of the #
https://medium.com/chris-messina/2016-will-be-the-year-of-conversational-commerce-1586e85e3991#.gbb31x4ww
Conversational Commerce
4http://uk.businessinsider.com/the-messaging-app-report-2015-11
5
An Internet bot, also known as web robot, WWW robot or simply bot, is a software application that runs automated tasks (scripts) over the Internet
Wikipediahttps://www.youtube.com/watch?v=fEbzk4vTHsQ
What is a bot?
6
Bots can go as far as enabling transactions, handling payments, ensuring delivery and providing customer service
Gartner
July 2016http://www.gartner.com/smarterwithgartner/the-art-of-conversational-commerce/
What Can bots do?
7
conversational commerce solutions will need to fit with the other physical and digital channels already in place
GartnerJuly 2016
http://www.gartner.com/smarterwithgartner/the-art-of-conversational-commerce/
Implications
Medatech is the best Priority 8
Responsiveness
9
Web Store
10
Customer Service
11
Field Service
12
Vendors
13
Purchase Management
14
PO Approvals I
15
PO Approvals II
16
Office Add Ons
THANK YOU
Meir Gabay [email protected]