Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI –...

81
Measurement Based Care: Enhancing quality of Pain Care

Transcript of Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI –...

Page 1: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Measurement Based Care:Enhancing quality of Pain Care

Page 2: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Disclosures

• I am not opio-phobic• I am not opio-philic• I am not needle-phobic• I am not needle-philic• I am not CAM-phobic• I am not CAM-philic• ‘I just wanna know how my patients are doin’• Because I don’t measure outcome I believe my practice

is not medically, financially or ethically sustainable

Page 3: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

John J. Bonica

Page 4: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Passing of the Mantle

Page 5: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

UWMCUWMC

InpatientInpatient

OutpatientOutpatient

HMCHMC

InpatientInpatient

OutpatientOutpatient

SCHSCH

InpatientInpatient

OutpatientOutpatient

VAPSHCSVAPSHCS

InpatientInpatient

OutpatientOutpatient

SCCASCCA

OutpatientOutpatient

Page 6: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 7: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Doctors pour drugs, of which they know little,

for diseases of which they know less,

into patients - of which they know nothing.

Voltaire (1694-1778)

Page 8: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 9: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 10: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Unintentional Prescription Opioid Overdose Deaths Washington 1995-2009

* Tramadol only deaths included in 2009, but not in prior years.

Source: Washington State Department of Health, Death Certificates

0

100

200

300

400

500

600

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

Num

ber o

f dea

ths

Prescription Opioid + alcohol or illicit drug

Prescription Opioid +/- Other Prescriptions

24

*490

Page 11: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Trends for Specific Opiates Washington 1995-2009

Source: Washington State Department of Health, Death Certificates

0

50

100

150

200

250

300

35019

95

1997

1999

2001

2003

2005

2007

2009

Num

ber o

f dea

ths

Methadone

Oxycodone

Hydrocodone

Page 12: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Non-fatal Hospitalizations for Prescription Opiate Overdose, 1987-2009

Source: Washington State Department of Health, Comprehensive Hospital Abstract Reporting System

0

100

200

300

400

500

600

700

1995

1997

1999

2001

2003

2005

2007

2009

# of

hos

pita

lizat

ions Rx Opioid Overdose Diagnosis

As Primary Diagnosis

Page 13: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Newborns with Drug WithdrawalWashington State, 1990-2009

0

1

2

3

4

5

1990 1992 1994 1996 1998 2000 2002 2004 2006 2008

Rate

per

1,0

00 li

ve b

irth

s

Source: Washington State Department of Health, Comprehensive Hospital Abstract Reporting System

Page 14: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 15: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 16: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Treatment is not Always Mechanism Based

Page 17: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Health Care Costs of Chronic Pain in the US

Panic DisorderMultiple Sclerosis

HIV InfectionAnxiety

DementiaStroke

PregnancyDepression

CancerArthritis

GI DiseaseDiabetes

Respiratory DiseaseHypertension

Heart Disease

0 50 100 150 200Cost (billions)

Chronic Pain

Indirect Costs

Total Economic Burden =

$210 billion1

1National Research Council. Musculoskeletal Disorders and the Workplace. Washington, DC: National Academy Press; 2001

Page 18: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

CMS $ 2009

Page 19: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Practice Variation

Page 20: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Variations in Prescribing

Page 21: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Variations in Outcomes

Page 22: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 23: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 24: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Outcome Measures Approach*

1.Pain 2.Physical functioning 3.Emotional functioning 4.Participant ratings of improvement and

satisfaction with treatment 5.Symptoms and adverse events 6.Participant disposition

*IMMPACT’s 6 core domainsTurk et al. Pain 2003;106:337-45

Page 25: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Home Page

Page 26: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

CPAIN - Patient Profiles

Page 27: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

CPAIN - Outcomes Tracking

Page 28: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 29: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Benefits from Previous Medications

0%10%20%30%40%50%60%70%80%90%

100% Tried Medication

Medication Helpful

Page 30: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

*Whole bar is % of patients who tried treatment in the past, red is those that are currently using the treatment, blue is % of

patients using the treatment who have benefited from it

Page 31: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 32: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Patient Outcomes: Clinic vs. National Average

0123456789

10

Baseline 3 months 6 months

Pain Intensity

0123456789

10

Baseline 3 months 6 months

Physical Function

0

3

6

9

12

15

18

21

Baseline 3 months 6 months

Anxiety

02468

101214161820

Baseline 3 months 6 months

Depression

ClinicNational Average

Page 33: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Patient Complexity: Clinic vs. National Average

I'm sure that there is a medical treatment and cure for my pain

I expect that my pain will get worse over time

When I do something that causes my pain to increase, it means that I am harming my body even more

Less Complex More Complex

Disabling Pain Beliefs

0%

25%

50%

StronglyDisagree

Disagree Neutral Agree StronglyAgree

0%

25%

50%

StronglyDisagree

Disagree Neutral Agree StronglyAgree

0%

25%

50%

StronglyDisagree

Disagree Neutral Agree StronglyAgree

ClinicNational Average

Page 34: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Invasive vs. Non-Invasive Interventions

Non-InvasiveInterventions34% (N = 375)

Invasive Interventions66% (N = 730)

p-value

Age (SD) 46 (14.5) 47 (14.1) 0.442

Gender (% Female) 64% (238) 63% (457) 0.778

Duration of Pain, months (SD) 77 (87.3) 102 (109.1) < 0.001a

Unable to work because of pain 31% (108) 45% (306) < 0.001b

a Effect Size based on Cohen’s d = 0.2b Odds Ratio (95% CI) = 1.8 (1.4, 2.4)

Demographic Characteristics

Page 35: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Non-InvasiveInterventions34% (N = 375)

Invasive Interventions66% (N = 730)

p-value

Pain Intensity (SD) 5.5 (2.2) 5.8 (2.1) 0.057

Type of PainNeuropathic onlySomatic onlyMixed

4% (15)27% (103)63% (238)

4% (29)25% (185)66% (481)

0.9820.4460.424

Positive for Emotional Distress on MHI-5

64% (174) 67% (337) 0.396

Pessimistic Outlook: Believes that pain will get worse

62% (227) 63% (449) 0.693

Believes that pain is the Number 1 problem in their life

79% (288) 86% (98) 0.004a

a Odds Ratio (95% CI) = 1.6 (1.2, 2.3)

Pain & Psychosocial Measures

Invasive vs. Non-Invasive Interventions

Page 36: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

80%

59%61%

48%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Intervention Helpful Adverse Effects

% o

f Pat

ient

s in

Coh

ort (

N =

110

5)

Non-Invasive

Invasive

p < 0.001, O.R. = 2.5 (1.9, 3.4)

p = 0.001, O.R. = 1.5 (1.2, 2.0)

Perception of TreatmentInvasive vs. Non-Invasive Interventions

Page 37: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

64%

38%

64%

45%

0%

10%

20%

30%

40%

50%

60%

70%

Future Interest in Non-Invasive Interventions

Future Interest in InvasiveInterventions

% o

f Pat

ient

s in

Coh

ort (

N =

110

5)

Current Non-InvasiveInterventions

Current InvasiveInterventions

p = 0.995

p = 0.027, O.R. = 1.3 (1.0, 1.7)

Future Treatment Outlook

Invasive vs. Non-Invasive Interventions

Page 38: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Opioid vs. Non-Opioid Medication

Non-Opioid Medication

22% (N = 229)

Opioid Medication

78% (N = 793)

p-value

Age (SD) 46 (15.1) 47 (14.1) 0.164

Gender (% Female) 62% (141) 64% (505) 0.560

Duration of Pain, months (SD) 83 (103.1) 99 (103.3) 0.048

Unable to work because of pain 36% (78) 43% (320) 0.049

Demographic Characteristics

Page 39: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Non-Opioid Medication

22% (N = 229)

Opioid Medication78% (N = 793)

p-value

Pain Intensity (SD) 5.5 (2.3) 5.8 (2.0) 0.030a

Type of PainNeuropathic onlySomatic onlyMixed

5% (12)35% (80)

55% (125)

3% (28)23% (185)69% (549)

0.240< 0.001b

< 0.001c

Positive for Emotional Distress on MHI-5

63% (109) 67% (369) 0.352

Pessimistic Outlook: Believes that pain will get worse

58% (130) 65% (505) 0.045

Believes that pain is the Number 1 problem in their life

83% (187) 85% (655) 0.583

a Cohen’s d = 0.1b Odds Ratio (95% CI) = 1.8 (1.3, 2.5)c Odds Ratio (95% CI) = 1.9 (1.4, 2.5)

Pain & Psychosocial Measures

Opioid vs. Non-Opioid Medication

Page 40: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

82%

28%

80%

57%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Medication Helpful Future Interest in MedicationTherapy

% o

f Pat

ient

s in

Coh

ort

( N =

102

2)

Non-Opioid MedicationOpioid Medication

p = 0.496

p < 0.001, O.R. = 3.4 (2.4, 4.6)

Opioid vs. Non-Opioid Medication

Page 41: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Unable to Work Because of Pain Non-Opioid Medication OpioidMedication

Unable to Work & Prior Non-Invasive Treatments

25% 34%

Unable to Work & Prior Invasive Treatments

43% 47%

Disability:

Page 42: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Cost-effectiveness of treatment strategies for chronic pain

Page 43: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

CPAIN Data Comparison

IMS Claims DB

PracticeMgmt. CPAIN

Pharmacologic therapy ✔ ✔ ✔

Non-pharmacologic therapy ✔ ✔

Treatment effectiveness ✔ ✔

Treatment safety ✔ ✔

Misuse, abuse, diversion ✔ ✔

Patient characteristics ✔ ✔

Prescriber characteristics ✔ ✔

Page 44: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

In summary: Concept

Collect patient reported outcomes (e.g., pain assessment, QoL, mood, function, opioid risk screening)

Link measurement instruments - patients – research data – clinical tools – clinicians

Easily retrievable and incorporated into real time reports

Data repository that is relatively easy to access (for research)

Page 45: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 46: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 47: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Codify Standard of care

• Education/guidelines• Access to specialty care• Prescription monitoring program• Statewide outcome tracking tool

Page 48: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Proficiency training

• LOES: 4+ hours in multidisciplinary pain center• Didactic: 2 hours

– Includes review of AMDG guideline for care model• At home CME: 3+ hours

– COPE (for opioid prescribing training)– AMA (overview)

• Continuing CMEs: – Project ECHO

• Evaluation• Reimbursed by payer?

Page 49: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 50: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Dubois, et al Pain Medicine Position Paper., Pain Medicine 10 (6), 2009: 972-1000.

Pain Champion 1b

Page 51: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 52: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Codify Standard of care

• Education/guidelines• Access to specialty care• Prescription monitoring program• Statewide outcome tracking tool

Page 53: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 54: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Tele-health in Washington

Jefferson Hospital

Forks Hospital

Olympic Medical Ctr

Harrison Hospital

Grays Harbor Hospital

UW Mark Reed Hospital

Morton Hospital

Mason Hospital

Willapa Harbor HospitalOcean Beach Hospital

OMCC

Skagit Valley Hospital

United General Hospital

Snoqualmie Valley Hospitall

Island Hospital

Oroville

RepublicOmak

Brewster

Grand Coulee

Chelan

Walla Walla

Wenatchee, CWH Quincy

St. Joseph Hospital

Longview RSN & Pediatric Clinic

Naselle Juvenile Facility

Yakima Valley Farmworkers Clinic

Ione

Colville

ChewelahNewportInchelium

Keller Deer Park

Spokane

Davenport

OdessaEphrata

Moses Lake Colfax

Dayton

PullmanPomeroy

Othello

Dayton

Connell

Sunnyside

Goldendale

Ellensburg

Whidbey Gen’eral Hospital

Makah Tribe

Quinault Tribe

Quileute Tribe

Shoalwater Bay TribeChehalis Tribe

Nisqually Tribe

Squaxin Island TribeSkokomish Tribe

UW Telehealth Sites

Other Telehealth Network Sites

Page 55: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

UW Pain/ Project ECHO

• Twice weekly tele-videoconference statewide:– Pain (projected start 1/2011)– Addiction (started 11/2010)

• Expert UW multidisciplinary consultant group meets with 30+ pre-scheduled providers– Polycom or similar system– Nurse coordinator/Outcomes followed & measured– Case presentation– Knowledge-networks

Page 56: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Pain Tracker

Page 57: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Measurement based care

Integrates with CPAIN®

Page 58: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 59: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Codify Standard of care

• Education/guidelines• Access to specialty care• Prescription monitoring program• Statewide outcome tracking tool

Page 60: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Emergency Department Information Exchange (EDIE) www.ediecareplan.com

Page 61: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Statewide ED Visit Network (EDIE)

14 hospitals pursuing EDIE implementation (yellow/green)

Page 62: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Registration Reveals Patient on Consistent Care Patient’s ED chart

flagged for doctor

Physician reviews ED care guidelines

Patient Discharged

medical screeningexam by ED physician

No controlledsubstances

ED case manager talks to patient prior to discharge

ED Visit Process

Usual Triage

Page 63: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

The Process“Please

review Jane Doe”

24 hour referral line compiled and researched. Reviewed for appropriateness Program Coordinatorcalls PCP

Patient’s Primary Care Physician

PCPRecommendations

ED Care Guidelines CommitteeChaplin ED Nurse ED PhysiciansPsych Nurse Pharmacist Medical Director

ED Care Guidelines

ED Physician

Page 64: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

11,146

4,959

0

2000

4000

6000

8000

10000

12000

ED Visits to All Hospitalssince Consistent Care Started (4 years)

6187 Reduced ED Visits

-56% ReductionBefore

After

n=264 patients

Page 65: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Codify Standard of care

• Education/guidelines• Access to specialty care• Prescription monitoring program• Statewide outcome tracking tool

Page 66: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Measurement Based Care

Page 67: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 68: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Continue and work together

MHCS

Page 69: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 70: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 71: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 72: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 73: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 74: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Planning Timeline

Current Date

FOC: 01 Oct 12

FY 2010 FY 2011 FY 2012

3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q

IOC

FOC

IOC: 01 Aug 10

Slide 6 of 13

PI – Operationalize

• OPORD Published: NLT 30 Jul 10PII – Implementing

1

PIII – Assess

3

1

2 IOC, 1 Aug 10 “Quick Wins”

3 FOC, 01 Oct 12

Phase I begins, 01 May 101

Critical Points( CP)

Pain Management Campaign Plan

2

PIV – Revise Implementation

P V – Re-Assess

P VI – Sustain

Page 75: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –
Page 76: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Summary:

• System is fragmented

• Care is inconsistent

• Cost is unsustainable

Page 77: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

The Model:1. Coordinated Care

– Use care managers– Pain tracker supports Medical Home

2. Collaborative Care– Standard of care & TelePain– Between patient, family & provider

3. Measurement-base Care– Tracking and providing aggregate reports (CPAIN)– Treatment based on data outcomes not output

4. Value based Care– Incentive alignment– Pay for things that have evidence that they work

Page 78: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

78

PHASE IEstablish the Model

PHASE IIIntroduce the Model

PHASE IIIImplement the Model

Nationally

PHASE IVA

Develop & Sustain the Model

PHASE IVB

Integrate the Model into Long Term VA

Organizational Goals

Page 79: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Sustainable Pain Care

EffectiveCollaboration

PCP supported by Behavioral Health

Care Manager

Informed, Active Patient

Practice Support

MeasurementTelePain

Training

Page 80: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

Codify Standard of Care:

• Education and Guidelines (AMDG)• Access to specialty care (TelePain)• Monitoring Program (PMP, EDIE)• Measurement-based care (CPAIN)

Page 81: Measurement Based Care: Enhancing quality of Pain …...IOC FOC IOC: 01 Aug 10 Slide 6 of 13 PI – Operationalize • OPORD Published: NLT 30 Jul 10 PII – Implementing 1 PIII –

It ain't what you don't know that gets you into trouble.

It's what you know for sure that just ain't so.

Mark Twain