Measure A

Local Shuttle Program Status

December 7, 2017 Board of Directors Agenda Item #11a

PresenterPresentation NotesGood evening, Im Joel Slavit Mgr of Programming & Monitoring

In addition this PowerPoint, we have an accompanying handout that has financial & performance information on each of the Measure A funded shuttles

Overview Measure A Local Shuttle Program Allocations Shuttle Purpose and Type FY2017 Program Performance

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PresenterPresentation Notes

1st Ill provide an overview of the Measure A Local Shuttle program, then past allocation history

Well talk about the purpose and different types of shuttles we fund

& Well go over a few performance metrics for the TA funded shuttles in FY 2017

New Measure A Local Shuttle Program Shuttles: 4% of Measure A Program

Provides matching funds for operation of local shuttle service

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PresenterPresentation NotesPer the TEP, 4% of the Measure A Program is set aside for shuttles. For he past few years the program has been collecting $3.2 to $3.4 mil/yr.The program provides matching funds for the operation of local shuttle service.

New Measure A Allocations

* Includes direct allocations made for the Caltrain Shuttle Program in FY 2010, the Menlo Park Shuttle

Program in FY2011 & FY2012, the C/CAG Shuttle Program in FY 2010-FY2012 & for program planning support of shuttle operations

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Call for Projects (CFP) Funding Cycle AllocationsFirst CFP (FY2011 & FY2012) $2.75 mil.2nd CFP (FY2013 & FY2014) $4.72 mil.3rd CFP (FY2015 & FY2016) $5.81 mil.4th CFP (FY2017 & FY2018) $8.14 mil.Allocations not part of a CFP process* $2.38 mil.Total $23.79 mil.

PresenterPresentation Notes

A total of almost $24 mil has been allocated for shuttles, most through the Call for Projects process.

The program has grown over the years w/ over $8 mil. being allocated for the operation of shuttles from the last call for projects

Sheet1

Call for Projects (CFP) Funding CycleAllocations

First CFP (FY2011 & FY2012)$2.75 mil.2.727492.752,748,543

2nd CFP (FY2013 & FY2014)$4.72 mil.4.747204.724,720,217

3rd CFP (FY2015 & FY2016)$5.81 mil.5.858055.815,805,596

4th CFP (FY2017 & FY2018)$8.14 mil.8.181388.148,138,358

Allocations not part of a CFP process*$2.38 mil.

Total$23.79 mil.21.32141221.4221,412,714

*Includes FY 2010 allocation for JPB shuttl

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Funding Sources Projected costs for operation of 37

allocated shuttles in FY2017 & FY2018 - $ 8.1 mil. Measure A funds (61%) - $ 5.2 mil. matching funds (39%) - $13.3 mil. projected total cost

Actual expenses for operation of 36 shuttles in FY2017 - $ 3.3 mil. Measure A funds (54%) - $ 2.9 mil. in matching funds (46%) - $ 6.2 mil. actual total expenses

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PresenterPresentation NotesThe top of this slide shows the full funding picture at the time awards were made from the last CFP, which covered FYs 2017 and 2018.

The bottom half focuses on actual expenses of the program for FY 17. The % of matching funds expended has historically been a little higher than whats projected at the time applications are submitted. Thats because some sponsors are able to bring in additional funding from new employers & other grant sources & others may choose to add additional service

Although the minimum matching funds requirement has been 25% w/ our past funding calls, the reality is that many sponsors are contributing matching funds at a much higher rate, helping to better leverage Measure A dollars

Shuttle Purpose & Type

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Purpose: Fill gaps in regular bus service (route & time)

Commuter shuttles: provide first/last mile peak commute link to/from regional transit primarily to access employment centers

Community shuttles: provide all, mid-day or weekend service generally within a community for basic needs (e.g. shopping, dining, medical), often serving the transit-dependent

- Door to door shuttles: special type of community shuttle providing direct point to point service by advance reservation not on a regular scheduled route

PresenterPresentation Notes

Shuttles typically fill the gap in regular bus service w/ respect to routes & time

Shuttles can be classified as commuter or community serving, w/ a few that serve both purposes that are classified as a combination of commuter & community serving.

Commuter shuttles provide that first or last mile peak commute hour weekday connection to & from regional transit, such as BART & Caltrain, to access employment centers.

Community serving shuttles typically provide all, mid-day &/or weekend service for basic living needs such as shopping, medical apts, dining & other purposes such as recreation. They generally provide service for shorter trips within a community & they often provide transportation to serve the transit-dependent, such as low income populations & seniors.

D to D shuttles are a special type of com. serving shuttle that provide demand responsive service as opposed to fixed route service.

Shuttles by Type

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Shuttles Type29 Commuter7 Community serving*

1 Door to door

37

Shuttles Type31 Existing 6 New

- Coastside Beach Shuttle - Connect San Mateo*

- County Parks Explorer - San Carlos Community - San Carlos Commuter - Skyline College Express

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* Two community serving shuttles function as both commuter and community serving

Measure A allocated shuttles for FY2017 & FY2018

* Connect San Mateo initiated service in FY2018

PresenterPresentation NotesOf the 37 shuttles we currently fund, the majority of them are function as commuter shuttles

2 are a combination of commuter & community serving as they serve both peak hour commute trips as well as community destinations during the off-peak.

31 of these shuttles were already in operation prior to FY 17 (although 2 of 39 were funded by C/CAG) & 6 new shuttles were allocated funding

Although 38 shuttles received allocations, a total of 37 Measure A funded shuttles were in operation during FY 17. The Connect San Mateo shuttle didnt start operating until this past August, which is part of FY 18.

Sheet1

Call for Projects (CFP) Funding CycleAllocations

First CFP (FY2011 & FY2012)$2.75 mil.2.727492.752,748,543ShuttlesType

2nd CFP (FY2013 & FY2014)$4.72 mil.4.747204.724,720,21729Commuter

3rd CFP (FY2015 & FY2016)$5.81 mil.5.858055.815,805,5967Community serving*

4th CFP (FY2017 & FY2018)$8.14 mil.8.181388.148,138,3581Door to door

Allocations not part of a CFP process1$2.38 mil.37

Total$23.79 mil.21.32141221.4221,412,714

ShuttlesType

*Includes FY 2010 allocation for JPB shuttl32Existing

6New

- Coastside Beach Shuttle

- Connect San Mateo

- County Parks Explorer

- San Carlos Community

- San Carlos Commuter

- Skyline College Express

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Sheet2

Sheet3

Sheet1

Call for Projects (CFP) Funding CycleAllocations

First CFP (FY2011 & FY2012)$2.75 mil.2.727492.752,748,543ShuttlesType

2nd CFP (FY2013 & FY2014)$4.72 mil.4.747204.724,720,21729Commuter

3rd CFP (FY2015 & FY2016)$5.81 mil.5.858055.815,805,5966Community serving

4th CFP (FY2017 & FY2018)$8.14 mil.8.181388.148,138,3582Commuter-Community serving

Allocations not part of a CFP process1$2.38 mil.38

Total$23.79 mil.21.32141221.4221,412,714

ShuttlesType

*Includes FY 2010 allocation for JPB shuttl31Existing

6New

- Coastside Beach Shuttle

- Connect San Mateo*

- County Parks Explorer

- San Carlos Community

- San Carlos Commuter

- Skyline College Express

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Measure A Funded Shuttles for FY 2017 & FY2018

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PresenterPresentation NotesThis map shows the location of all the Measure A funded shuttles from our last shuttle call

Existing Measure A Funded Commuter Shuttles

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PresenterPresentation NotesThis map shows the location of all the (Measure A funded) commuter shuttles. All of these shuttles connect to either a BART or Caltrain station

Existing Measure A Funded Community Serving Shuttles

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PresenterPresentation NotesThis map shows the location of all the community serving shuttles, includes the door to door shuttle.

FY2017 Performance Sponsor progress reports

- Ridership - Total operating cost - Total service hours

Program performance - Ridership - Cost/passenger - Passengers/service hour

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PresenterPresentation Notes

The next few slides contain information on the performance of the TA funded shuttle program during FY 17

Shuttle sponsors are required to submit progress reports with information on ridership, operating costs and service hours. From this data we are able to monitor program performance. We can see how the shuttles are performing in regard to ridership, cost/passenger & the # of passengers/service hour.

For performance on specific shuttle routes, there is a hand-out that has the individual performance information for each shuttle that received Measure A funding in FY 17

FY2017 Monthly Ridership

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-

20,000

40,000

60,000

80,000

100,000

120,000

Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13

Mon

thly

Rid

ersh

ip

Month

Total Annual Ridership 1,156,286

Jul -16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17

PresenterPresentation NotesThis graph shows total monthly ridership for the Measure A funded shuttles over the course of FY 17.

Average monthly ridership mostly hovered in a range from a low point near 80k riders in December, which historically dips during the holidays, to about 110k riders in March. (March had the greatest number of weekdays at 23).

Although change in ridership varies by route, total ridership for the Measure A funded shuttles in FY 17 jumped to over 1.1mil from approx. 975k the prior year, an increase of almost 19% (182k riders) from FY 16. However, there were (10) more Measure A funded shuttles in operation in FY 17. When making a YoY comparison of Measure A shuttles that operated in FY 16 & 17, ridership decreased a little over 5% (5.7%).

To put this in perspective, at the local level, SamTrans fixed route service was down 7.6% & Caltrain was down 2.5% I understand at a national level transit ridership also also dipped.

FY2017 Operating Cost/Passenger

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$2.44

$13.77

$-

$2.00

$4.00

$6.00

$8.00

$10.00

$12.00

$14.00

$16.00

Commuter

$3.26 $-

$20.00

$40.00

$60.00

$80.00

$100.00

Community

Ope

ratin

g Co

st p

er P

asse

nger

Average: $30.70 Benchmark: $10

$-

$10.00

$20.00

$30.00

$40.00

$50.00

$60.00

Door to door

Benchmark: $8

Average: $6.5

Benchmark: $20

$51.59

$100.66

PresenterPresentation NotesOn this slide, we have line charts that show operating cost/ passenger for commuter, community & dr to dr shuttles. The commuter shuttles are shown as pts on the red line, the community serving shuttles are shown as pts on the blue line & the 1 dr to dr shuttle that we fund is shown on the far right.

We have historically used benchmarks to evaluate shuttle performance. Weve updated our op. cost/ passenger benchmark to account for an increase in CPI and for FY 17 the benchmark was $8 for commuter shuttles & $10 for community serving shuttles & $20 passenger for dr to dr shuttles

The majority of the commuter shuttles either beat or were fairly close to the op.cost/pass. benchmark w/ the avg being $6.50/passenger for FY 17 (vs $6.17 FY 16) . the SamTrans BART Bayhill & JPB Broadway/Millbrae Shuttles had the best op. cost/passenger at $2.44 & $2.52 per passenger, respectively (shuttles at the poor end of the spectrum inc. EA (12.35) & Sierra Pt (12.17) all employer operated.

4 out of the 6 community serving shuttles either beat or were pretty close to the op cost/pass. Benchmark. The other 2, although they are new, are not doing well & theyve skewed the avg. South City takes honors for lowest op cost/pass @ $3.26

The dr to dr shuttle we funded in FY 17 also missed the benchmark by a wide margin. 2 yrs ago it was performing at less than $15/passenger

FY2017 Passengers/Service Hour

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5.90

29.90

39.60

0.80 -

5.00

10.00

15.00

20.00

25.00

30.00

35.00

40.00

Pass

enge

rs p

er S

ervi

ce H

our

Commuter Community

Average: 15.3 Benchmark: 15

Average: 13.9

Benchmark: 10 1.5

0

0.5

1

1.5

2

Door to door

Benchmark: 2

PresenterPresentation NotesThis slide shows how our shuttles performed w/ respect to passengers/service hour, which is the other metric weve historically used to measure performance.

The passenger/service hr benchmark is 15 passengers/serv hr for commuter shuttles, 10 passengers/serv hr for community serving & 2 for dr to dr shuttles

As you can see there is quite a range for these shuttles. Its better to be higher on the line for this metric. The avg for all the commuter shuttles is just about the same as the benchmark. The SamTrans BART Bayhill & the Skyline College Express Shuttles stand out at for the best pass/service hr at 29.9 & 28.5 respectively (shuttles @ the lower end of the spectrum inc. EA (5.9) & the new San Carlos Commuter (6.0) For the community serving shuttles, the range was even greater. We have some great preforming community shuttles at almost 40 pass/ & 27 serv. hr. However, on the lower end of the spectrum there were 2 new shuttles that werent performing well & for some trips were not likely carrying any passengers.

Related Activities Ongoing sponsor Shuttle Technical

Assistance Program kicked off with September 2017 workshop

Technical assistance offered to all sponsors, required for new shuttles and existing shuttles not meeting benchmarks to improve performance

Next joint TA-C/CAG Call for Projects planned for release this month

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PresenterPresentation NotesAs part of efforts improve productivity & provide more cost effective service, the TA & C/CAG , in conjunction w/ SamTrans & Commute.org run a shuttle technical assistance program. As part of planning efforts gearing up for our next CFP, we hosted a best practices workshop for our sponsors in September.

While shuttle tech assistance is available for all our sponsors, its reqd for sponsors of new shuttles & sponsors w/ existing shuttles that arent mtg the benchmarks. Sponsors make individual appts w/ Commute.org for commuter shuttles and SamTrans Ops Planning staff to get assistance for community serving shuttles.

Were planning to release our next CFP later this month & that is the subject of my next presentation

Measure ALocal Shuttle Program StatusOverviewNew Measure A Local Shuttle Program New Measure A AllocationsFunding Sources Shuttle Purpose & TypeShuttles by TypeMeasure A Funded Shuttles for FY 2017 & FY2018Existing Measure A Funded Commuter ShuttlesExisting Measure A Funded Community Serving ShuttlesFY2017 PerformanceSlide Number 13Related Activities