MD Anderson Stylebook A guide from the Communications Office December 2015

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Table of Contents

Table of Contents .................................................................................................................................................................... 2

Our Editorial Standards ........................................................................................................................................................... 3

Resources .............................................................................................................................................................................. 24

Appendix I. Abbreviations and Acronyms ............................................................................................................................ 25

Appendix II. Dimensions of Diversity ................................................................................................................................... 27

Appendix III. Buildings, Meeting Places and Other Locations ............................................................................................... 31

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Our Editorial Standards

Follow Associated Press style unless otherwise noted in this style guide. academic degrees and certifications Use M.D., Ph.D., D.Ph., Dr.PH, Pharm.D., D.O., J.D., or other doctoral-level titles on first reference, with commas setting off name and degree. Example: Miranda Spears, M.D., Ph.D., associate professor of Neurosurgery.

Don’t list master’s, bachelor’s or associate degrees, except in directories and listings.

Don’t list specialized certifications such as R.N. and F.A.C.S., except in directories and listings.

When the text includes a person’s title and degree on first reference, don’t repeat them in photo captions. See doctor and Dr. for rules on using Dr. before a person’s name. Also see professor, associate professor, assistant professor. acronyms and abbreviations Avoid acronyms and abbreviations when possible. When it’s not:

Spell out the entire name on first reference.

Follow with an acronym in parentheses only if there will be a subsequent reference or the acronym is more well-known than the full name. For example: American Association for Cancer Research (AACR).

See Appendix I for a list of acronyms you’re most likely to come across. addresses When listing an off-campus address, don’t include a ZIP code but do include the city even if it’s Houston. For example: Services will be held at Cavazos Funeral Home, 2000 Cypress Landing Drive, Houston. Note AP style: Use the abbreviations Ave., Blvd. and St. with a numbered address. advance care planning advance directive advanced practice provider Formerly called midlevel provider. Avoid the acronym if possible, when not part of a list. advanced practice registered nurse Lowercase after a person’s name as you would any other job title. Avoid the acronym if possible, when not part of a list. advisor An exception to AP style.

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annual enrollment ARAMARK ampersand (&) Use only as part of some names, such as AT&T Auditorium, and abbreviations, such as EH&S. Don’t use when spelling out department names, such as Environmental Health and Safety. Banner MD Anderson Cancer Center See MD Anderson Cancer Network. BIG Survey, The Capitalize the first letter of the and all the letters in big: The BIG Survey. It’s also called the employee opinion survey. Board of Visitors The full name, which should be used on first reference, is the MD Anderson Cancer Center Board of Visitors. The abbreviation BOV can be used in subsequent references if necessary, but referring to it as the board is preferable when the context makes the meaning clear. Don’t compare it to a board of directors; describe it as a volunteer board. BRCA1, BRCA2 gene mutations bulleted lists There shouldn’t be a single bullet. If there is only one thought, a bullet isn’t needed. Use parallel construction in bulleted lists. For example, don’t start one bulleted item with a verb and another with a noun phrase. Structure each item the same way. Wrong: Among the proposals:

Meet once a month

Timely metrics

Train poor performers

Right: Among the proposals:

Monthly meetings

Timely metrics

Training for poor performers

Capitalize the bulleted item, and don’t use punctuation unless the item is a complete sentence. For example:

Topics to be discussed:

Advanced clinical fellowships

Undergraduate training

Summer internships If the bulleted item is a complete sentence, end it with a period. For example:

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He outlined three tips for success:

Be sure to measure at every step of the way. The process depends on it.

Try to make the project a daily priority. Otherwise, adequate progress is unlikely to be achieved.

Share the project’s results. It can help your colleagues at other institutions get started on similar initiatives. campuses See Appendix III for guidelines on campuses and other issues related to location. capitalization Avoid unnecessary capitalization. Some examples that should be lowercase: reduced sign-on, annual enrollment, electronic health record. For headlines in articles, news releases, newsletters and similar materials, use sentence case, adhering to the same downstyle capitalization rules you’d follow when writing sentences. For example, Housekeeping survey is your chance to dish the dirt. But when capitalization is needed for composition titles, chapter headings and the like, you should capitalize the principal words as well as prepositions, conjunctions and articles of more than four letters. In an exception to AP style, don’t capitalize words such as iPhone and e-Data at the start of a sentence, as part of a title or in similar instances. If possible, recast your words. Instead of saying e-data is key to our efforts, for example, say The key to our efforts is e-data. In the rare instance there’s no way to write around it, stick with lower case. cellphone chairs Don’t use chairman or chairwoman. Lowercase as a title unless it’s before a name. For example: She’s chair of Investigational Cancer Therapeutics. But: Immunology Chair James Allison, Ph.D. When a faculty’s member title is chair, there’s no need to also say he or she is a professor. Uppercase chair in this construction: He also holds the Gilbert H. Fletcher Memorial Distinguished Endowed Chair. Children’s Cancer Hospital In our external publications, the first reference for our pediatric hospital should be The University of Texas MD Anderson Children’s Cancer Hospital, and the second reference should be MD Anderson Children’s Cancer Hospital. In internal publications, call it Children's Cancer Hospital in all references. clinical trials Refer to phases of clinical trials as Phase I, not Phase 1 or phase 1 or phase I. The principal investigator on a clinical trial is “on” the study, not “of” the study.

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See also Stages. Code Blue Code Blue describes an emergency in which a person appears to have stopped breathing, has no pulse, faints and cannot be awakened, requests help for difficulty breathing or is in apparent physical distress. Any employee in the Main Building or Mays Clinic can call for help from our Code Blue Team at 713-792-7099. Give the operator the location of the medical emergency, your name and the phone number of the emergency location. In nonpatient-care areas, including all other buildings, skybridges and off-site locations, call 911 for emergency medical assistance. Be sure to tell the 911 operator your name and your location on the MD Anderson campus. Note that the Code Blue Team responds to different types of situations than MERIT, the Medical Emergency Rapid Intervention Team, which is activated in response to a change or perception of change in a patient’s condition. Also see MERIT. Code Red Code Red is a fire or smoke-related emergency that’s communicated to the Houston Fire Department. Our fire alarm system initiates an alarm when it detects heat, smoke or smokelike particles such as dust, or when someone activates it manually. Speakers and strobe lights alert employees, patients and visitors of a potential fire in the affected area and on the floors immediately above and below the Code Red. The system sends an electronic alert to Monitoring Services, which lets the Houston Fire Department know to dispatch fire response teams. The people on the affected floors activate their emergency management plans.

commas

Don’t place a comma before the final conjunction in a series unless an integral element of the series requires a conjunction or consists of a complex series of phrases. See more guidelines in The Associated Press Stylebook entry on comma.

contractions

Use contractions liberally, except in news releases.

courses and classes

In accordance with AP style, don’t place quote marks around courses, classes, seminars and workshops. Capitalize the formal names of all of these, but not generic names. For example, it’s Biology 101, but Students must enroll in biology as freshmen. Also see capitalization and lectures and presentations

core values

Capitalize the terms Caring, Integrity and Discovery when referring to the institution’s core values.

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CT scan

Acceptable in all references to computerized tomography.

dashes

Use the dash sparingly, but when you need to insert one in a sentence, include a space before the dash and after the dash. For example: Each of the two new robots – one on North Campus and one on South Campus – can process 400 bins per day. The look of a font or the limitations of your online tools may determine whether you use an en dash or an em dash, but be consistent within your publication. Note that a dash is not the same as a hyphen. See hyphens.

dates

Include the day of the week with future dates when writing about events and deadlines. You may omit it if the day of the week is irrelevant or incidental, such as He will start his new job July 3 or By the time the new fiscal year starts on Sept. 1 . . .

Don’t include the day of the week for past dates.

Never abbreviate the day of the week.

The only months that don’t take an abbreviation with a date: March, April, May, June, July.

Don’t include the year unless you’re addressing events in previous or future years.

When including the day of the week or the year, follow the date with a comma. For example: Monday, Sept. 1, is the beginning of the new fiscal year. And: You must sign up by Jan. 1, 2015, to qualify for the break.

departments, divisions, offices

Uppercase the names, but don’t include the words department, division or office. For example: Social Work will launch a pilot project this fall. An exception: Include department, division or office when confusion would otherwise result, but lowercase them. For example: The General Oncology department, a new unit within the Cancer Medicine division, has been established. Use the PeopleFinder directory to find department, division and office names. But also see ampersand. DePinho, Ronald On first reference, our president should be called Ronald DePinho, M.D., in most instances. However, use of his middle initial may be appropriate at the end of formal letters, emails, invitations or printed programs: Ronald A. DePinho, M.D. Sometimes he may choose to refer to himself as Ron or Ron DePinho in informal emails or letters. Do not use his degree in these instances. diversity MD Anderson has a diverse workforce that treats and serves a diverse patient population. Use People First language and be unbiased in writing about dimensions of diversity. See Appendix II for details.

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doctor and Dr. Don’t use Dr. before a name. When referring to a doctor on second reference, just use the last name. It’s Welby, not Dr. Welby. Exceptions may be made to avoid awkwardness in quotes, memos, letters and patient communications, including responses to patients and their families in social media. EHR OneConnect MD Anderson’s project to develop an electronic health record. When using the name in editorial copy, also use the complete term electronic health record somewhere in the text. For instance: The EHR OneConnect effort to develop an electronic health record will change the way we work.

email

emergency plan officer

employee networks

MD Anderson recognizes the following employee networks:

Cancer in the Workplace Employee Network

Gay, Lesbian, Bisexual and Transgender Network

Military Veterans Connection Employee Network

Organization for Multicultural Employees

Organization for Women

PeopleFirst Network #endcancer EndTobacco

An MD Anderson program developed by our cancer prevention and control platform to take a stand against tobacco. The graphic version of the program’s name should always include the registered trademark symbol. In editorial copy for external audiences, use the registered trademark symbol after the name only on first reference: EndTobacco®. Don’t use the symbol in editorial copy for internal audiences. See trademark symbols ® and ™.

ethnicity/race

Don’t refer to a person’s ethnicity or race unless the fact is relevant to the material. See Appendix II. fellow Lowercase when speaking generally: They are promising postdoctoral fellows. But capitalize as part of a proper name such as Odyssey Fellow.

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first come, first served

Hyphenate it only when used as a compound modifier. For example: Lunches will be provided on a first-come, first-served basis. But it’s preferable to use a less wordy construction. For example: Lunches will be provided first come, first served.

fiscal year

An exception to AP style: Make it Fiscal Year 2013 on first reference and FY13 on second reference.

flier

It’s spelled with an i, not a y, when referring to paper handouts.

floor

Capitalize floor and follow with the numeral. For example: Floor 3. Forum, The A monthly opportunity for employees to stay up to speed on top-priority institutional messages, The Forum is a successor to Managers Forum and the Clinical Operations Forum. Graduate School of Biomedical Sciences A combined program of MD Anderson and UTHealth. For external audiences, first reference should be The University of Texas Graduate School of Biomedical Sciences at Houston. Capitalize The. The Graduate School of Biomedical Sciences is correct on first reference for internal audiences. Don’t capitalize the, and you may drop it altogether, depending on the context. For either audience, you can use GSBS on second reference as long as you include GSBS in parentheses after the full-name first reference. But it’s better to call it the school, the graduate school or a similar descriptor to avoid acronym overload. graft vs. host disease Greater Houston Area vs. Houston area Stick with the Houston area.

Gulf Coast

health care

Heart of MD Anderson Outstanding Employee Award A monthly award that singles out employees who consistently embody our core values of Caring, Integrity and Discovery. When referring to the winner: She is February’s Heart of MD Anderson.

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he or she, his or her

In an exception to AP style, avoid presuming maleness when constructing a sentence. Correct: Everyone should submit his or her benefits choices by Monday, July 31. Better: Submit your benefit choices by Monday, July 31. See Appendix II, Dimensions of Diversity, for details.

home page

Two words. Be specific:

inside.mdanderson.org home page

www.mdanderson.org home page Houston-area locations Don’t call them regional care centers or RCCs. Don’t call them HALs. Rather than assigning formal names or acronyms to our locations around the Houston area, describe them. For example: MD Anderson’s Sugar Land location or our center in The Woodlands.

See Appendix III, Buildings, Meeting Places and Locations, for details. hyperlinks Use a hyperlink in the text rather than writing “click here” or listing the full URL. Example: Learn more about our logo at Brand Central. hyphens In addition to connecting compound words and breaking words that wrap at the end of a line, a hyphen without spaces can be useful to indicate a range in lists and on fliers, brochures and other places where space is tight. For example:

2010-2013

3-6 p.m.

Monday-Friday

Hyphens are not required in such constructions, however, and you should use words rather than hyphens in a sentence. For example: He was chair from 2010 to 2013.

Also see dashes.

ICD-10

The International Classification of Diseases, 10th Revision. This system for coding diagnoses and procedures includes 141,000 codes. It’s used by virtually everyone in the health care chain, from care providers to payors.

ICU

Acceptable in all references for Intensive Care Unit.

inpatient

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inpatient units

We no longer refer to locations by the color zones even though they may be reflected in the room number. Refer to an area, such as Floor 12 in the Purple zone, as “inpatient unit P12.” Don’t insert a hyphen between the letter and number. Also see guidelines for locations in Appendix III.

Institutional Mandatory Training

It’s the institution-wide training that consists of the Employee Education Event (EEE) and the Employment Laws and Practices Training (ELPT).

Internet

interdisciplinary

intranet

IT

Acceptable in all references for information technology, except when referring to the department: Information Technology and Services.

IV

Acceptable in all references for intravenous.

Joint Commission, The

Include the and capitalize it: The Joint Commission. Don’t use the old acronym JCAHO.

lectures and presentations In editorial copy, follow AP style for composition titles and place quote marks around the names of lectures and presentations. In visual materials with minimal text, such as fliers and slides, omit the quote marks. See also courses and classes. lifesaving

locations

See Appendix III for building names, landmarks, meeting rooms, public spaces and other guidelines for describing locations.

login, logon, logoff (n.); log in, log on, log off (v.)

logo See Brand Central for the proper use of our logo. Lyda Hill Cancer Prevention Center

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Lyndon B. Johnson Hospital As part of the MD Anderson Oncology Program at Lyndon B. Johnson Hospital, a team of MD Anderson doctors provides cancer care to underserved Texans in collaboration with Harris Health System. You may refer to the hospital as LBJ Hospital on second reference. In a list of MD Anderson’s Houston-area locations, refer to this location as Lyndon B. Johnson Hospital in Harris Health System (cancer care).

Making Cancer History

The graphic version of the tagline should always include the registered trademark symbol. You can download the tagline graphic from Brand Central under Logos. In editorial copy for external audiences, use the symbol with the name only on first reference: Making Cancer History®. Don’t use the symbol in internal copy. Don’t create variations of the tagline such as make cancer history or making pancreatic cancer history. There’s only one acceptable version: Making Cancer History. See logo guidelines in Brand Central for more guidance on the proper use of the tagline with our logo. See also trademark symbols ® and ™ in this stylebook.

Magnet, American Nurses Credentialing Center's Magnet Recognition Program

This is the highest international recognition for nursing excellence. We were originally granted Magnet status in 2002, one of the first 50 to receive the honor. Magnet Recognition can be renewed every four years, and MD Anderson was re- designated in 2006 and again in 2010.

The American Nurses Credentialing Center grants an organization Magnet recognition, thereby giving that organization status as a Magnet-recognized organization.

You may use the terms honored, received, achieved or bestowed to describe the designation. Don’t describe Magnet recognition as an award.

Magnet should always be capitalized.

Don’t use Magnet or Magnet-recognized as a description or an action. It is the name of the program and should be used as such.

For more information, see our Magnet Recognition Program site. McRaven, Bill The chancellor of UT System goes by Bill McRaven in editorial copy. Do not use his military rank. In formal invitations and programs, use Chancellor William H. McRaven. MD Anderson In editorial copy for external audiences, The University of Texas MD Anderson Cancer Center is the correct style for the name of the institution on first reference. The T is always capitalized in The University of Texas MD Anderson Cancer

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Center. MD Anderson is the preferred name on second reference and thereafter. Note that the logo on the same page does not count as a first reference.

In editorial copy for internal audiences, MD Anderson is correct in all references. To avoid overuse of the MD Anderson name in articles and other publications, you may refer to the cancer center or the institution. Variations not preferred include: MDACC, UTMDACC, MDA and The Anderson. MD Anderson affiliates An affiliate hospital is co-branded with MD Anderson and provides integrated care around a single discipline or multiple specialties:

MD Anderson Radiation Treatment Center at American Hospital in Istanbul

MD Anderson Radiation Treatment Center at Presbyterian Kaseman Hospital in Albuquerque, New Mexico.

MD Anderson Cancer Network

On first reference, it's MD Anderson Cancer Network. There's no the before MD Anderson. On second reference, you may refer to it as the network or our network.

Graphic versions of the MD Anderson Cancer Network name should always include the registered trademark symbol. In editorial copy for external audiences, use the symbol with the name only on first reference: MD Anderson Cancer Network®. Don’t use the symbol in internal copy.

A partner member of the network is a co-branded, clinical extension of MD Anderson that is fully integrated with a local hospital:

Banner MD Anderson Cancer Center. Include the location in Arizona within a few sentences of the first reference. It’s Banner MD Anderson on second reference.

MD Anderson Cancer Center at Cooper. Make it MD Anderson at Cooper on second reference and include the fact that it’s in New Jersey.

Baptist MD Anderson Cancer Center. It’s Baptist MD Anderson on second reference. Include its location in Jacksonville, Fla.

An associate member is a hospital outside the United States that is operationally and clinically integrated with MD Anderson:

Hospital Israelita Albert Einstein. It’s located in São Paulo, Brazil. Use the acronym sparingly, but when it’s unavoidable, add it in parentheses after the first reference: Hospital Israelita Albert Einstein (HIAE).

MD Anderson Cancer Center Madrid in Spain. A certified member takes part in quality management and best practice program based on MD Anderson guidelines:

See the list. We don’t capitalize partner member, associate member or certified member.

In editorial copy for external audiences, use the registered trademark symbol with the name only on first reference: MD Anderson Cancer Network®. Don’t use the symbol in internal copy. Graphic versions of the name always include the symbol, and these image files can be requested under Logos on Brand Central. See trademark symbols ® and ™.

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Note that our sister institutions are not part of MD Anderson Cancer Network. They are part of an academic research network. See sister institutions.

MD Anderson Live

Telehealth Services provides streaming video of certain live events through MD Anderson Live so that employees can watch from their computers. Use this URL: inside.mdanderson.org/live. There are URL variations that won’t work on everyone’s computer.

MDA-TV

Refers to internal television station on campus:

MDA-TV Channel 20, the Employee Channel

MDA-TV Channel 21, the Patient Information System

Memorial Hermann Healthcare System

Our partner in a collaboration that allows patients to receive breast imaging and diagnostic services from MD Anderson breast radiologists at selected Memorial Hermann locations around the Houston area. See Houston-area locations in Appendix III, Buildings, Meeting Places and Locations, for details.

METRO

MERIT

According to the MERIT Policy (CLN1002), the Medical Emergency Rapid Intervention Team, or MERIT, is a resource available to employees, volunteers, patients, family members, caregivers and others for response to a change or perception of change in a patient’s condition. MERIT is available 24 hours a day, seven days a week, in the Main Building. In Mays Clinic, you can call MERIT from 8 a.m. to 8:30 p.m. on weekdays (excluding holidays). Call the page operator at 713-792-7090 and say, “I need MERIT,” before you provide the location. Also see Code Blue.

Moon Shots Program

Moon Shots Program Lowercase moon shot (two words) when speaking generally of a moon shot or the moon shots. But uppercase Moon Shots Program. Capitalize the formal names of the individual moon shots: B-Cell Lymphoma Moon Shot, Breast and Ovarian Cancers Moon Shot, HPV-Related Cancers Moon Shot. But it’s usually better to recast the names of the moon shots that have unwieldy names. For example: Watch for an announcement about the moon shot that’s targeting myelodysplastic syndromes and acute myeloid leukemia. Do not drop the word cancer from the formal name. It’s the Lung Cancer Moon Shot, not the Lung Moon Shot. When listing the targeted diseases in text, put them in alphabetical order:

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B-cell lymphoma

Breast and ovarian cancers

Colorectal cancer

Chronic lymphocytic leukemia

Glioblastoma

High-risk multiple myeloma

Lung cancer

Melanoma

Myelodysplastic syndromes and acute myeloid leukemia

Pancreatic cancer

Prostate cancer

HPV-related cancers

Use either the disease’s full name or its abbreviation in headlines but not both. In text, the disease’s name should be followed by its abbreviation only on first reference. Example: Myelodysplastic Syndromes (MDS) and Acute Myeloid Leukemia (AML) Moon Shot or Chronic Lymphocytic Leukemia Moon Shot (CLL). If there is no second reference, do not include the abbreviation. In second reference, you may use the abbreviation by itself. Platforms are expertise, infrastructure or systems that support the moon shots and projects across MD Anderson. The word platform is not capitalized. However, the platform itself may be capitalized when talking about an institute or center (for example: the Center for Co-Clinical Trials) as opposed to an area of study (proteomics or immunotherapy). Alphabetize the platform names when listed. Note that in a bulleted list, the first word of each platform is capitalized only because that’s our style for bulleted lists:

Adaptive Patient-Oriented Longitudinal Learning and Optimization (APOLLO)

Adoptive cell therapy

Big data

Cancer Genomics Laboratory

Cancer prevention and control

Center for Co-Clinical Trials

Immunotherapy

Institute for Applied Cancer Science

Oncology Research for Biologics and Immunotherapy Translation (ORBIT)

Proteomics

Brochures and other materials promoting the Moon Shots Program, individual moon shots and platforms must follow MD Anderson’s graphic standards. They should use the MD Anderson master logo. Use moon images sparingly. Learn more about the program from cancermoonshots.org or the inside Moon Shots Program site.

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MRI

Acceptable in all references for magnetic resonance imaging.

multidisciplinary

myCancerConnection Formerly known as Anderson Network, this Volunteer Services program connects cancer patients, survivors and caregivers with trained survivor volunteers who’ve had the same or similar diagnosis, treatment or experience.

myMDAnderson

A secure, online portal through which community physicians may refer their patients to us and patients may manage their cancer treatment. Patient features include appointment scheduling, secure messaging with the patient’s MD Anderson care team, online bill payments and patient education.

myHR

A secure site that contains personal employee information about benefits, including pay and leave accruals. names Stick to the first and last names listed in our PeopleFinder directory – the one accessible from the top right corner of our inside.mdanderson.org home page – unless the employee usually goes by a nickname and requests that it be used. Honor the employee’s request but ask that he or she email myHR to have the name changed in the directory. Don’t use middle initials, except in formal correspondence. See also academic degrees and certifications and titles. Nellie B. Connally Breast Center

numbers

Follow AP style, spelling out numbers one through nine in copy in most cases. Some common exceptions noted by AP:

3 miles (dimensions and distances)

4-year-old boy (ages)

2% of the readers (percentages)

Take 5 to protect patients’ safety (headlines)

Nurses Week off-site

OFFLINE sessions

online

online instructions

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When providing readers with instructions to find or accomplish something online, capitalize but don’t place in quotation marks the names of tabs, links, menus and other things you’re asking them to manipulate. For example: On the inside.mdanderson.org home page, pull down the Main Menu, click on the About MD Anderson link and choose Brand Central.

on-site

OR Acceptable in all references for operating room. outpatient

payors

An exception to AP style.

passive voice, active voice

Write with an active voice. When the subject is known, let it do the acting whenever possible. For example: Instead of The patients are seen every six months, make it Physicians see their patients every six months. patient-centered care, patient- and family-centered care

pdf

Acceptable abbreviation in all references. When linking to a pdf in online content, set your link to pop up a new window and note that it’s a pdf in parentheses. For example: Print out a flier (pdf) and post it in your work area. Also follow this style for Word documents (doc), PowerPoint presentations (ppt) and Excel spreadsheets (xls).

percentages

Use % symbol except in news releases.

physician assistant

Not physician’s assistant.

policy numbers

When referring to institutional policies and procedures, hyperlink the policy name and number to the document stored in Documentum and make note of pdf documents. For example: as stated in our Attendance Policy (ADM0289) (pdf). preventive

Not preventative. professor, associate professor, assistant professor

For faculty, use of and capitalize the department. For example: Jeffery Weinberg, M.D., associate professor of Neurosurgery.

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See also academic degrees and certifications.

Program

Capitalize it with the name of a program. Examples:

Adopt-a-Patient/Family Program

Moon Shots Program

Nocturnal Program

protected health information (PHI)

Not capitalized. Not private health information. Abbreviation PHI acceptable on second reference, but use it sparingly. quotes

Don't "butt" together two quotes from two different speakers. Use quotes to deliver your source’s opinions, not facts. Avoid quotes that don’t add depth to the article, usually in the form of “I’m excited/honored to be chosen.” regional care centers Don’t refer to our Houston-area locations as regional care centers or RCCs, and don’t try to give them alternate names. Instead, identify them by describing their locations, such as MD Anderson’s Katy location or MD Anderson in the Bay Area. See Houston-area locations in Appendix III for more guidelines on this topic and other issues related to location. request for applications (RFA) request for information (RFI) request for proposals (RFP) says Use says rather than said in most instances. Save said for news releases and recaps of past events. For example: Speaking at a Sept. 21 news conference, DePinho said the success of the Moon Shots Program will be measured by patient mortality. The speaker generally comes before says or said. For example: Fontaine says, not says Fontaine. But you may reverse the order to avoid a cumbersome construction. For example: “Be watchful,” says Fontaine, executive chief of staff.

School of Health Professions

For external audiences, use The University of Texas MD Anderson Cancer Center School of Health Professions on first reference and the School of Health Professions on second reference. For internal audiences, the School of Health Professions is acceptable in all references. On second reference, SHP is permitted, but the school or a similar descriptor is preferred in keeping with the principle that you should avoid

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acronyms when possible. When you must use the acronym, enclose it in parentheses after the first reference: the School of Health Professions (SHP).

shuttle routes

Capitalize the color used in shuttle route titles, such as Green route or Gold route. sister institutions Our sister institutions are cancer centers, hospitals and universities around the world that collaborate with us on cancer research and education. Lowercase sister institutions. See a list of sister institutions.

skybridges

One word, lowercase. See Appendix III for specific skybridges.

smartphone

spacing

Use a single space, not two spaces, after sentences.

stages

Refer to stages of cancer with Roman numerals and lowercase s. For example: stage IV cancer. If using a letter in staging, capitalize it: stage IVB cancer. strategy, strategic focus areas Uppercase Our Strategy but not strategy by itself or variations. Also uppercase the strategic focus areas: People We Serve, People Who Serve, Science That Enables, Systems That Support, Sustainability.

strike through (verb), strikethrough (noun and adjective)

Don’t create your own strikethrough. The red strikethrough is an integral part of our logo and should only be used as an unaltered graphic file. In body copy, don’t insert the strikethrough image in place of text, and don’t mimic the idea of a strikethrough by crossing out words using your font selections. Words or phrases that play on the cancer strikethrough are acceptable as long as they reinforce the idea of Making Cancer History. You can strengthen our brand by using these words consistently: end, eliminate, strike, strike out, strike through and draw the line. strike-through-cancer wall

T cells

telephone numbers

Separate numbers with hyphens, not with parentheses or periods. Leave space between area code and phone number; don’t start with 1-. Write the whole number, not just the five-digit extension. Use AP style.

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Examples:

713-222-2222 800-222-2222 011-44-20-7535-1515 (country code, city code, telephone number) 911 (no hyphens between the numerals)

Exceptions (include the full number in parentheses):

2-RING (713-792-7464), RING line (institutional operations status updates) 2-SHIP (713-792-7447) (shipping services) 2-STOP (713-792-7867) (workplace violence) 3-5000 (713-563-5000) (Facilities requests) 4-INFO (713-794-4636) (computer and telephone questions) 4-OUCH (713-604-6824) (pager number to report needlesticks) 5-myHR (713-745-6947) (Human Resources-related requests) 5-PLAN (713-745-7526), EPO line (Emergency Plan Officer status updates)

times

It’s 2 p.m., not 2:00 p.m.

When a date and time are given together, use them in this order with no comma after the first time: from Saturday, Sept. 22, 10 p.m. to Sunday, Sept. 26, 6 a.m.

When providing time ranges in sentences, use words instead of hyphens. For example: The presentation will run from noon to 1 p.m. Save hyphens, as in 2:30-4 p.m., for listings, fliers, slides and other materials where space is short.

When communicating times, never use from with a hyphen. If you use from, you must use to. For example: Class will be from 8 a.m. to 2 p.m. Not from 8 a.m.-2 p.m.

titles

Generally follow this format: Matt Berkheiser, Dr.PH, executive director, Environmental Health and Safety, says changes are coming in June. But note that variations aiding the narrative flow are permitted: Helen Smith, a nursing assistant in Diagnostic Imaging known for her ability to put patients at ease, is June’s Heart of MD Anderson. Don’t capitalize a job title in text unless it precedes the person’s name. For example: Executive Chief of Staff Dan Fontaine, J.D. Include doctoral-level degrees with the person’s name on first reference. See academic degrees and certifications. When the text includes a person’s title and degree on first reference, do not repeat them in photo captions. Also see vice presidents and names. town hall trademark symbols ® and ™ The registered trademark symbol R means the trademark has been registered with the government. The TM symbol means the trademark hasn’t been registered.

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The graphic versions of Making Cancer History®, MD Anderson Cancer Network® and EndTobacco® must always include the registered trademark symbols. In editorial copy for external audiences, use the symbol with the name only on first reference. Don’t use the symbol in editorial copy for internal audiences. Don’t use the symbols with trademarked properties not owned by MD Anderson.

24/7

underlines

Don’t use underlines unless you’re referring to a website or intranet site.

U.S. News & World Report

We’ve been No. 1 or No. 2 for cancer care every year since U.S. News & World Report began its rankings in 1990, but don’t say we’re the No. 1 or No. 2 cancer center. The magazine doesn’t just rank cancer centers; it ranks hospitals providing cancer care.

Preferred language as No. 1: Once again, MD Anderson was named the leading hospital in the nation for cancer care in the annual America’s Best Hospitals rankings published by U.S. News & World Report.

Preferred language as anything other than No. 1: Once again, MD Anderson has been named one of the leading hospitals in the nation for cancer care in the annual America’s Best Hospitals rankings published by U.S. News & World Report.

UTHealth For external audiences, it’s The University of Texas Health Science Center at Houston on first reference and UTHealth on second reference. Use UTHealth in all references for internal communications. UT Police For external audiences, it’s The University of Texas Police Department at Houston on first reference and UT Police on second reference. Use UT Police in all references for internal communications. Note that police is plural. Example: Police say the suspect fled down Fannin Street. UT Police report more arrests since the incident.

UT System

For external audiences, it’s The University of Texas System on first reference. On second reference, it’s UT System. UT System is correct in all references for internal communications.

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UT Board of Regents

For external audiences, it’s The University of Texas System Board of Regents. On second reference, UT Board of Regents. In subsequent references, Board of Regents. UT Board of Regents is correct on first reference for internal communications, and Board of Regents may be used in subsequent references.

vice president

For vice presidents and associate vice presidents, use for instead of of. For example, vice president for Global Academic Programs. In some cases, no preposition is necessary: Barbara Summers, Ph.D., vice president and chief nursing officer.

voice mail

webcast

websites, sites, pages Websites are part of the publically accessible World Wide Web, not our intranet. When providing a URL to a website, include www as part of the address. If it’s internal, it’s a site. Or if there are no subpages, just a page. When hyperlinking to one, include site, page or website in the link. Some examples:

The Recognition Programs site

The Best Boss Awards page

The Focused on Health website

The Cancer Moon Shots website well To avoid confusion, hyphenate as part of a compound modifier whether it comes before or after the verb: She is a well-spoken woman. She is well-spoken. well-being

West Houston diagnostic imaging center Follow our guidelines for Houston-area locations, describing the center as one of our locations instead of trying to give it a formal name of its own. Some acceptable examples: MD Anderson’s diagnostic imaging center in West Houston or our West Houston diagnostic imaging center.

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worldwide workforce work-life It’s work-life balance. But the department is Human Resources WorkLife and Wellness.

workplace

Zayed The building is the Sheikh Zayed Bin Sultan Al Nahyan Building for Personalized Cancer Care. See Appendix III for guidelines on the building name. Occupants of the building will include:

Sheikh Khalifa Bin Zayed Al Nahyan Institute for Personalized Cancer Therapy – On second reference it’s the Khalifa Institute for Personalized Cancer Therapy. In subsequent references, you may call it the Khalifa Institute or describe it as the institute.

Sheikh Ahmed Bin Zayed Al Nahyan Center for Pancreatic Cancer Research – On second reference it’s the Ahmed Center for Pancreatic Cancer Research. In subsequent references, you may call it the Ahmed Center or describe it as the center.

The Khalifa Bin Zayed Al Nahyan Foundation is the donor that made the building, the institute and the center possible.

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Resources

Access Wayfinding: driving and walking directions to and around campus Brand Central: institutional guidelines on visual and verbal style Calendar: listing of events around the institution Dictionary of Cancer Terms: from the National Cancer Institute Directory: PeopleFinder’s searchable database of current employees Institutional Dashboard: compilation of metrics on clinical operations, personnel and finances Institutional Policies: compilation of formal documents for significant organizational issues Internal Communications: list of the department’s publications and programs Introduction to MD Anderson: institutional organization chart, terms and acronyms, and tools from Faculty Academic Affairs PeopleFirst Language: guidance for describing people with disabilities from the Texas Council for Developmental Disabilities Rhythmyx Support Center: blog with instructions and tips for working in Rhythmyx Web Guidelines Support Center: content and image standards for digital content

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Appendix I. Abbreviations and Acronyms

Avoid acronyms and abbreviations when possible. When it’s not:

Spell out entire name on first reference, except when the abbreviation is specifically noted as “acceptable in all references” below or in The Associated Press Stylebook.

Follow with the abbreviation in parentheses only if there will be a subsequent reference or if it’s more well-known to a general audience than the full name. For example: Employee Education Event (EEE).

AACR American Association for Cancer Research ACB Ambulatory Clinic Building, former name of Mays Clinic. Don’t use except as part of a room number. ADA Americans With Disabilities Act AED automated external defibrillator, a device used in CPR ALL acute lymphoblastic leukemia AML acute myelogenous leukemia ANCC American Nurses Credentialing Center, issues Magnet accreditation ASCO American Society of Clinical Oncology BOV Board of Visitors CAD clinical administrative director CAP Children’s Art Project CCU Critical Care Unit

CDC Centers for Disease Control and Prevention CME continuing medical education CMS Centers for Medicare and Medicaid Services CPR Acceptable in all uses for cardiopulmonary resuscitation. CPRIT Cancer Prevention and Research Institute of Texas CT scan Acceptable in all uses for computed tomography. DI Diagnostic Imaging EC Emergency Center EEE Employee Education Event EIB extended illness bank EHR electronic health record EPO emergency plan officer

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GI Gastrointestinal GLBT Network Gay, Lesbian, Bisexual and Transgender Network GU Genitourinary HIPAA Health Insurance Portability and Accountability Act of 1996 HR Acceptable in all references for Human Resources. ICU Acceptable in all references for Intensive Care Unit. ID Acceptable in all references for identification IRB Institutional Review Board IS Use only to refer to Information Services as a division; don’t use to refer to Information Security or Internet Services IV Acceptable in all references for intravenous catheter. LVN, LPN licensed vocational nurse (Texas, California), licensed practical nurse (other states) MDA-TV MDA-TV Channel 20, The Employee Channel MDA-TV Channel 21, The Patient Channel MERIT Medical Emergency Rapid Intervention Team MRI Acceptable in all references for magnetic resonance imaging.

MRSA MRSA stands for methicillin-resistant Staphylococcus aureus, or staph infection, a common hospital-acquired infection. Abbreviation is acceptable in all uses, but include descriptive text. NCI National Cancer Institute NIH National Institutes of Health PACU (pronounced Pack-U) Post-Anesthesia Care Unit PET scan Acceptable in all references for positron emission tomography. PRS Physicians Referral Service PSC patient service coordinator PTO paid time off RN registered nurse SECC State Employee Charitable Campaign SPORE Specialized Programs of Research Excellence grants TMC Texas Medical Center VEPS Volunteer Endowment for Patient Support VPN Virtual private network, a secure-access external connection to the intranet

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Appendix II. Dimensions of Diversity

There are six dimensions of diversity that are considered primary because they’re aspects of our identity that we’re born with or have no control over: gender, age, mental/physical ability, race, ethnicity and sexual orientation. See the October 2009 Messenger article on Diversity for more information. When writing about dimensions of diversity, use People First language. Construct sentences that focus on a person rather than the dimension of diversity. When writing about people who have disabilities, avoid words and phrases such as victim of, afflicted, unfortunate, wheelchair-bound, suffers from, stricken with or crippled.

accessible

Use this term rather than handicapped in reference to parking, bathrooms, etc.

African-American

Acceptable when referring to an American black person of African descent. Follow the person’s preference. According to AP style, the word black, not capitalized, is considered the default term if no preference is specified. The terms African-American and black aren’t necessarily interchangeable. People from Caribbean nations, for example, sometimes refer to themselves as Caribbean-American. Don’t refer to a person’s race unless the fact is relevant to the material.

Asian-American

A person of Asian birth or descent who lives in the United States. When possible, refer to a person’s specific country of origin. For example: Filipino-American or Indian-American. Hyphenate the term and follow the person’s preference. Don’t refer to a person’s race unless the fact is relevant to the material.

Asian, Oriental

Use the term Asian, not Oriental, when referring to people from east or south Asia. It’s better to be as specific as possible. Also see Asian-American.

black

AP style says, “Preferred usage for those of the Negroid or black race. (Use Negro only in names of organizations or in quotations.) Don’t use colored as a synonym.” But some people prefer the term African-American. Use the term your source prefers.

blind

A condition in which a person has a loss of vision. Don’t define a person by his or her disability. Say person who is blind. Mention the disability only if the issue is relevant. Use the person’s preference for describing his or her condition.

Caucasian

Also see white.

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Christmas, Christmas Eve, Christmas Day

When referring to the holiday, use terminology approved by HR and UT System. Don’t abbreviate as Xmas.

deaf

A profound degree of hearing loss that prevents understanding of speech through the ear. Don’t define a person by his or her disability. Mention the disability only if the issue is relevant. Use the person’s preference for describing his or her condition. Say person who is deaf. The term hearing impaired is inappropriate and considered offensive.

disability

A general term for a functional limitation. Use the person with a disability construction. Mention the disability only if the issue is relevant, and be specific. For example: Smith, who uses a wheelchair, noted a lack of parking for people who use disabled-parking spaces.

Filipino, Filipina

A person from the Philippine Islands.

GLBT

Spell out gay, lesbian, bisexual and transgender on first reference; GLBT is acceptable in subsequent references. Also see Sexual Orientation.

Hanukkah

The Jewish Festival of Lights, an eight-day commemoration of rededication of the Temple by the Maccabees after their victory over the Syrians. Usually occurs in December but sometimes falls in late November.

hard of hearing

A mild to moderate hearing loss that may or may not be corrected with amplification.

he or she, his or her

In an exception to AP style, avoid presuming maleness when constructing a sentence.

Wrong: Each employee who’s vaccinated will receive a sticker for his badge.

Right: Each employee who’s vaccinated will receive a sticker for his or her badge.

When possible, write around the awkward construction.

Best: Employees who are vaccinated will receive badge stickers.

hearing impaired

Don’t use in place of deaf. It refers to all degrees of hearing loss.

Hindu, Hinduism

The dominant religion of India and the world’s third-largest religion after Christianity and Islam.

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Hispanic, Latino/Latina

The terms Hispanic and Latino or Latina (the feminine form), all capitalized, refer to a person from, or descended from, a Spanish-speaking land or culture or from Latin America. People of this ethnic group can be from any race. Follow the person's preference. Don’t refer to a person’s ethnicity unless the fact is relevant to the material. Use a more specific identification when possible, such as Cuban, Puerto Rican, Brazilian or Mexican-American.

holidays, holy days

Capitalize holidays, including: New Year’s Eve, New Year’s Day, Groundhog Day, Easter, Passover, Kwanzaa, Hanukkah, Christmas. For approved terminology, see HR’s Institutional Holidays page.

Islam

The religion of people who practice the Muslim faith.

Kwanzaa

A seven-day celebration that's based on African festivals. It takes place Dec. 26 through Jan. 1. The name comes from the Swahili for first fruits.

Native American

Acceptable when referring to an American Indian. Follow the person’s preference. Don’t refer to a person’s race unless the fact is relevant to the material.

nondisabled

Appropriate term for people without disabilities. Don’t use terms like normal or able-bodied.

Quran

The preferred spelling for the Muslim holy book. Don’t use Koran.

race

Follow the person’s preference when referring to one’s race. Don’t refer to a person’s race unless the fact is relevant to the material. Capitalize the proper names of nationalities, peoples, races and tribes. Don’t use the nationality interchangeably with country of origin. The Irish native should be the Ireland native.

sexual orientation

Not sexual preference, alternative lifestyle or lifestyle. Don’t mention a person’s sexual orientation unless it’s relevant to the material being communicated and only then with the person’s permission.

gay, lesbian, bisexual: Acceptable in all references to a person who is homosexual; use the terms gay and lesbian when referring to specific groups of homosexual men or women, respectively. transgender, transsexual: A person who is transgender presents himself or herself in a way that his or her gender may be ambiguous; a transsexual person is one who is undergoing gender reassignment through surgery or hormones. When referring to a person who is transgender or transsexual, use the gender the person prefers.

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Don’t call attention to the person’s orientation unless the fact is relevant to the information being communicated and only then with the person’s permission.

visually impaired

Don’t use in place of blind. It refers to all degrees of vision loss. You can be visually impaired if you wear glasses.

uses a wheelchair

Never refer to a person as in or confined to a wheelchair.

white

In written material, don’t refer to a person’s race unless the fact is relevant to the material. The word white, not capitalized, is considered the default term for a person of Indo-European descent if no preference is specified. The term is synonymous with Caucasian, although the two words aren’t used interchangeably. People from many ethnic groups, such as those of Hispanic-Latino, Middle East and India-Pakistan descent, are considered Caucasian. The terms anglo (lower-case) and Anglo-Saxon are inaccurate, since many white people don’t claim English or English-German ancestry.

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Appendix III. Buildings, Meeting Places and Other Locations

Follow Access Wayfinding standards below whether speaking to an internal or external audience.

building names

Use the full names of buildings on first reference when writing about the buildings themselves or when it’s appropriate to highlight the donor. For instance, it was the Sheikh Zayed Bin Sultan Al Nahyan Building for Personalized Cancer Care when writing about construction of the new building.

But when giving directions or referring to specific locations, use the shortened Access Wayfinding building name, followed by the floor number, landmark or elevator, and room name. Place the room number in parentheses following the room name.

For example: Main Building, Floor 2, Elevator B, Hickey Auditorium (R11.1400)

Don’t use a building’s abbreviation, such as ACB or CPB, except as part of a room number. Instead use the building’s Wayfinding name:

Blood Donor Center (at Holly Hall near Almeda Road; refers to physical location of the MD Anderson Blood Bank)

Clinical Research Building (CRB) Duncan Building (CPB) Fannin Bank Building (FBB) Fannin Holcombe Building (FHB) Main Building Mays Clinic (ACB) Mendelsohn Faculty Center (FC) Mid Campus Building 1 (1MC) Mitchell Building (BSRB) Pickens Tower (PAT) Proton Therapy Center (PTC) Rotary House Smith Research Building (SRB) South Campus Research Building 1 (building abbreviation is SCRB1, but room prefix is SCR) South Campus Research Building 2 (building abbreviation is SCRB2, but room prefix is 2SCR) South Campus Research Building 3 (building abbreviation is SCRB3, but room prefix is 3SCR) South Campus Research Building 4 (building abbreviation is SCRB4, but room prefix is 4SCR)

campuses

Uppercase when referring to proper names of specific areas:

The Texas Medical Center Campus (not Main Campus) includes the North Campus, Mid Campus and South Campus. You may say TMC Campus on second reference.

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The Virginia Harris Cockrell Cancer Research Center at The University of Texas MD Anderson Cancer Center is the proper first reference in external communications for our campus in Smithville. For internal communications, it’s Science Park in Smithville. In subsequent references, it can be called the Smithville Campus or the Science Park.

The Michale E. Keeling Center for Comparative Medicine and Research in Bastrop should be used on first reference in external communications. Internally, call it the Keeling Center for Comparative Medicine and Research in Bastrop on first reference. In subsequent references, you can say the Bastrop Campus or the Keeling Center.

chapels, meditation room and prayer room Follow standard Wayfinding language unless the audience makes it appropriate to highlight the donor’s name:

Main Building, Floor 1, near The Café Corner, Chapel (R1.2800)

Mays Clinic, Floor 2, near The Tree Sculpture, Chapel (ACB2.1035)

Main Building, Floor 4, near Elevator E, Meditation Room (G4.3024)

Main Building, Floor 3, near Elevator E, Muslim Prayer Room (B3.4301)

Houston-area locations MD Anderson has locations around the Houston area. Some, such as those in the Texas Medical Center and fast-growing outlying areas, offer a broad range of services. Others offer specific services such as surgery or diagnostic imaging. All our locations provide patients access to the same quality of care, so treat them the same in copy. You should no longer refer to regional care centers or use outdated formal names such as The University of Texas MD Anderson Regional Care Center in the Bay Area. Instead, identify them by describing their locations, except as noted below. Some acceptable examples:

MD Anderson’s Katy location

Our center in Sugar Land

Our diagnostic imaging center in West Houston

Diagnostic imaging in Bellaire

On second references, avoid RCC, MDA RCC and similar variations. Use terms such as the center or this location. Never refer to our Houston-area locations as HALs.

Use the word regional sparingly, but when a collective description is needed, you may use phrases such as regional administration, regional physicians or our regional teams.

When listing our Houston-area facilities, simply refer to the locations as shown below, and if a location offers only a single service, add that service in parentheses. Our locations in the Houston area are:

Texas Medical Center o Including the Proton Therapy Center

Bay Area

Katy

Sugar Land

The Woodlands

Bellaire (diagnostic imaging)

West Houston (diagnostic imaging)

Memorial City (surgery)

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Lyndon B. Johnson Hospital in Harris Health System (cancer care)

The Woman's Hospital at Texas (gynecologic cancer care)

Selected Memorial Hermann locations (breast imaging and diagnostic services)

Note that the Proton Therapy Center is treated differently than our other Houston-area locations, since it offers unique services in a single location and it’s operated by a consortium, not just MD Anderson. It should be referred to by name. For external audiences, that’s the MD Anderson Proton Therapy Center. On second reference and for all internal references, make it the Proton Therapy Center. Our collaboration with Memorial Hermann Healthcare System also should be treated differently than other locations. Call the program The University of Texas MD Anderson Cancer Center Breast Care with Memorial Hermann on first reference for external audiences. In subsequent mentions, call it MD Anderson Cancer Center Breast Care with Memorial Hermann or use a descriptor such as the program.

See Brand Central for guidance on logo use for the Proton Therapy Center and our other Houston-area locations. When directing people to our website to find locations in their communities, send them to mdanderson.org/locations.

landmarks

Access Wayfinding establishes the names of institutional landmarks for using in describing locations. In addition to those listed below, elevator banks and parking garages may be used to describe event locations. To indicate an elevator in a location description, capitalize Elevator and the corresponding letter. For example, Elevator A.

The Aquarium: Main Building, Floor 1

The Art Gallery: Main Building, Floor 3

The Café Corner: Main Building, Floor 1

The Forum: Mitchell Building, Floor 3

The Gazebo: Main Building, Floor 3

The Park: Main Building, Floor 2 (not Alkek Park)

The Star: Duncan Building, Floor 2

The Sundial: Main Building, Floor 2

The Tree Sculpture: Mays Clinic, Floor 2

Main Building The Main Building includes Alkek Hospital, Clark Clinic, The Pavilion, the Lutheran Hospital Pavilion, Love Clinic, LeMaistre Clinic and others. When writing about a specific location within the Main Building, follow Wayfinding standards and refer to the Main Building and its landmarks rather than citing these names.

Wrong: Please avoid the Clark Clinic entrance during construction.

Right: Please avoid the Main Building’s Aquarium entrance during construction. Don’t use color zones as locators.

Wrong: A pipe broke on R4.

Right: A pipe broke in the Main Building, Floor 4, near Elevator A.

Acceptable as part of room numbers: The broken pipe on the Main Building’s Floor 4 flooded the area around Rooms R4.1100 – R4.1178, near Elevator A.

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Also acceptable: The Post-Anesthesia Care Unit (PACU) on Floor 5 of the Main Building will be relocated on Saturday, Aug. 23, from G5 to P5, near Elevator E.

meeting rooms

Wayfinding style for some commonly referenced meeting places:

Main Building, Floor 2, Elevator D, AT&T Auditorium (B2.4750)

Main Building, Floor 11, Elevator B, Anderson Conference Hall (R11.1100), Room 1

Main Building, Floor 11, Elevator B, Hickey Auditorium (R11.1400)

Mays Clinic, Floor 1, near Elevator S, Telehealth Classroom (ACB1.2345)

Duncan Building, Floor 8, Elevator Q, Telehealth Classroom (CPB8.3059)

Pickens Tower, Floor 3, Elevator N, Distance Learning Center (FCT3.5001)

Mendelsohn Faculty Center, Floor 1, AT&T Telehealth Classroom (FC1.2002)

Mitchell Building, Floor 3, Elevator J, Onstead Auditorium (S3.8012)

South Campus Conference Center, Floor 1, Room 1 (2SCR1.4015)

South Campus Research Building 4, Floor 1, Auditorium (4SCR1.1110)

public areas Wayfinding style for some commonly referenced public areas:

Café Anderson in the Main Building, Floor 1

Cool Beans in the Duncan Building, Floor 2, near Elevator Q

Donor Wall in the Main Building, Floor 2, The Park

Kim’s Place in the Main Building, Floor 2, The Park

Pickens Tower, Floor 3, skybridge foyer

Parking Office in Pressler Garage, Floor 4, PGA4.2000

Patient-Family Library in the Main Building, Floor 1, near The Aquarium (R1.2212)

Research Medical Library, Pickens Tower, Floor 21

Waterfall Café in Mays Clinic, Floor 2 Note the Hub and the Knuckle aren’t approved Wayfinding designations. Use Mays Clinic, Floor 2, near the skybridge to Pressler Garage. regional care centers See Houston-area locations in this appendix. skybridges Lowercase and describe: skybridge between Mays Clinic and the Main Building or Rotary House skybridge. Sheikh Zayed Bin Sultan Al Nahyan Building for Personalized Cancer Care Use the full name on first reference when talking about the building itself or when it’s appropriate to highlight the donor. Second reference is the Zayed Building for Personalized Cancer Care. You may call if the Zayed Building on subsequent references or anytime it’s used as part of a Wayfinding location (when providing the building, floor and room number for a meeting, for instance).