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Transcript of MCM100 - Multichannel Merchantmultichannelmerchant.com/wp-content/uploads/2009MCM100.pdf · 32...
MCM100
2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
22 MULTICHANNELMERCHANT.COM/JULY2009
The big did geT bigger in 2008, but solid growth—or any growth—was hardly a sure thing. Many companies on the Multichannel Merchant 100 list this year reported flat sales vs. 2007. And quite a few marketers
suffered a drop in revenue.The big gainer was no doubt
Staples (#4), which was up from $6.61 billion to $8.90 billion for 2008. But that’s due to its June 2008 acquisition of Corporate Express.
Corporate Express isn’t the only mailer off the list thanks to an acqui-sition. Dr. Leonard’s Healthcare Corp. now falls under AmeriMark Holdings, a fellow merchant of home healthcare products for seniors. AmeriMark’s December 2007 pur-chase of Dr. Leonard’s helped vault it from #90 last year to #53.
Direct Marketing Services Inc. (DMSI) is gone, literally. The assets of the multititle mailer (#85 last
1 Dell $51,936.0 $56,900.0 computers RoundRock,TX•512-338-4400
2 Thermo Fisher Scientific $10,500.0 $9,746.4 laboratoryandresearch Waltham,MA•781-622-1000 supplies
3 IBM $9,076.0* $10,677.0* Computerhardware, Armonk,NY•914-499-1900 software,services
4 Staples $8,900.0 $6,614.2 officesupplies
Framingham,MA•508-253-5000
5 CDW Corp. $8,100.0 $8,145.0 computers VernonHills,IL•847-465-6000
6 Henry Schein $6,400.0 $5,920.0 dental,medical,and Melville,NY•631-843-5500 veterinarysupplies
7 Wesco International $6,110.8 $6,003.5 electricalandindustrial Pittsburgh•412-454-2200 maintenancesupplies
8 United Stationers $4,986.9 $4,646.4 officeandfacility Deerfield,IL•847-627-7000 supplies
9 OfficeMax $4,310.0 $4,816.1 officesupplies Naperville,IL•630-773-5000
10 Office Depot $4,145.7 $4,518.4 officesupplies DelrayBeach,FL•800-937-3600
* estimated
nondirectsalesareabout15%ofthecomputergiant’sbusiness
includesFischerScientificInternationalandColeParmerInstrumentCo.
openedasupplychaininnovationcenterinBejing
includesCorporateExpress,acquiredinJune2008
jumped156spotsinitsrankingontheInformationWeek500list
addedaneco-friendlylightingsystemtoitsGrapevine,TX,distributioncenter
expectstosaveabout$5millionin2009thankstocost-cutting
significantgrowthattributedtoORSNasco,acquiredinDecember2007
startedopeningsmallerconceptstorescalledInk,Paper,ScissorsinSeattle
shuttered9%ofitsNorthAmericanstoresandcut2,200jobs
here they are Welcome to the 17th annual ranking of the top-100 print and online catalogers, as ranked by sales
MULTICHANNELMERCHANT.COM/JULY2009 23
year) were sold at public auction in August to Midwest Catalog Brands, a subsidiary of Swiss Colony (#42). The purchase included the vener-able Montgomery Ward brand and the Charles Keath and HomeVisions catalogs and Internet properties.
And Charming Shoppes barely made it onto the list at #98. It had been #57 last year, but it sold most of the Crosstown Traders catalogs to Orchard Brands in September.
Looking at general trends, the continued housing slump put a crimp in demand for home goods in 2008. This hurt merchants such as Williams-Sonoma (#24). Its direct sales fell from $1.7 billion in
2007 to $1.4 billion in 2008. Home products retailer Crate &
Barrel (#66), meanwhile, did post a small gain, from $321 million to $324 million. It may have helped that Crate & Barrel’s price points are lower than some of its rivals.
Women’s apparel also saw soft-ness. Sales at Coldwater Creek (#72) fell 28% to $272 million, while direct sales at Talbots (#81) slipped 44% to $239 million. Sales at J. Crew (#55), however, were up 8% to $409 mil-lion. And Urban Outfitters (#73), which sells apparel and home items, saw sales rise 42% to $273 million.
Computers marketers lost some ground too. Sales at CDW Corp.
(#5) slipped a bit, from $8.15 bil-lion to $8.10 billion in 2008. PC Connection (#19) also saw revenue fall slightly, from $1.78 billion in 2007 to $1.75 billion in 2008. But Zones (#39) boosted its sales from $680 million to about $728 million.
It wasn’t a great year for some of the office supplies marketers. Staples’ big gain notwithstanding, two of the merchants in the top 10—OfficeMax (#9) and Office Depot (#10)—posted declines in revenue of 11% and 8%, respec-tively. Given the number of layoffs in the past year, it’s easy to see why there is lower demand for office supplies.—By Melissa Dowling
2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
11 Hewlett-Packard Co. $3,920.0* $3,534.0* computers PaloAlto,CA•650-857-1501
12 VWR International $3,759.2 $3,522.0 laboratoryandscience WestChester,PA•610-431-1700 educationsupplies
13 Systemax $3,033.0 $2,779.9 computers,industrial PortWashington,NY•516-625-4300 supplies
14 Patterson Cos. $2,998.7 $3,100.0 medical,dental,rehab, St.Paul,MN•651-686-1600 andveterinarysupplies
15 Sears Holding Corp. $2,790.0* $3,000.0* generalmerchandise HoffmanEstates,IL•847-286-2500
16 Sigma-Aldrich Corp. $2,200.7 $2,038.7 biochemicalsandlab St.Louis,MO•314-771-5765 supplies
17 HSNi $2,100.0 $3,000.0 generalmerchandise St.Petersburg,FL•727-872-7069
18 MSC Industrial Direct Co. $1,780.0 $1,688.2 industrialsupplies Melville,NY•516-812-2000
19 PC Connection $1,753.7 $1,785.4 computers Merrimack,NH•603-683-2000
20 Redcats USA $1,600.0 $1,600.0 apparel,homegoods, NewYork•212-513-9500 sportinggear
acquiredwirelessnetworksmakerColubrisNetworksinAugust
signedadistributionagreementwithCorninginNovember
boughtCircuitCityinMay,foldingPCS-hostedsoftwarebusiness
lowersalesofdentalequipmentinthefiscalfourthquarter
IncludesapparelmerchantLands’EndandSears.com
lowerfirst-quarterearningsthisyearbecauseofstrongerdollar
spunofffromIAC/InterActiveCorp.
grewsalesforce12%
laidoffabout6%ofitsstaffinspring2009
solditsMissydivisiontoprivateequityfirmMonomoyCapitalPartners
MCM100
2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
24 MULTICHANNELMERCHANT.COM/JULY2009
mate sales, an asterisk indicates
that the figure is an estimate.
Sales are for calendar years
2008 and 2007. When a compa-
ny’s fiscal year varied from the
calendar year by more than one
month, Multichannel Merchant
backed out the data to obtain cal-
endar-year sales.
Whenever possible, sales figures
are net of sales taxes and shipping
and handling revenue. In some
cases, the figures for 2007 dif-
fer from those reported last year,
reflecting updated information.
For parent companies and cata-
loger/retailers such as Patterson
Cos. and J.C. Penney Co., sales
figures are for their direct divi-
sions only, unless otherwise indi-
cated. When companies broke out
their telemarketing or field sales
revenue from their print and Web
catalog sales, we did as well.
To be considered for the
Multichannel Merchant 100, a
company’s print catalog had to
account for a significant portion
of the business’s direct sales,
which is why major direct market-
ers such as eBay and Insight are
not on the list. l
METHODOLOGY TheMultichannel Merchant 100
was compiled by the Multichannel
Merchant editorial staff and free-
lancer Michael DiMarco through
public records, data card analysis,
and input from financial analysts
and sources within the industry. To
ensure the accuracy of all statis-
tics, Multichannel Merchant tried to
contact executives at each com-
pany. Some companies declined to
confirm sales totals; others did not
return messages.
In those cases, or when compa-
nies would provide only approxi-
21 W.W. Grainger $1,500.0 $1,320.0 industrialsupplies LakeForest,IL•847-535-1000
21 Limited Brands $1,500.0 $1,399.0 apparel,beauty Columbus,OH•614-415-7000 products
23 J.C. Penney Co. $1,457.0 $1,500.0 generalmerchandise Plano,TX•972-431-1000
24 Williams-Sonoma $1,399.0 $1,663.7 homedecor,kitchenware SanFrancisco•415-421-7900
25 L.L. Bean $1,150.0* $1,215.0 apparel,outdoorgear, Freeport,ME•207-865-4761 homefurnishings
26 Orchard Brands $1,140.0* $1,100.0* apparel,homegoods Beverly,MA•978-922-2040
27 Cintas Corp. $1,111.3* $1,045.9* uniforms,sanitation Cincinnati,OH•513-459-1200 supplies
28 Cabela’s $1,095.2 $1,130.6 outdoorgear Sidney,NE•307-254-5505
29 Deluxe Corp. $1,038.7 $1,606.4 businessstationeryand Shoreview,MN•651-483-7111 supplies
30 School Specialty $1,025.8 $1,080.3 non-textbookschool Greenville,WI•920-734-5712 supplies
31 Black Box Corp. $1,003.8 $921.3 networkingproducts Lawrence,PA•724-746-5500 andservices
32 Digi-Key Corp. $984.0* $775.6* electronicscomponents ThiefRiverFalls,MN•218-681-6674
33 1-800-Flowers.com $926.7 $925.6 flowers,foodgifts,toys, Westbury,NY•516-237-6000 homeproducts
* estimated
LabSafetySupplyunitboughtHighsmith,alibraryequipmentmarketer
Victoria’sSecretlaunchedaSpanish-languageWebsiteinfall2008
totalsalesfell6.9%,to$18.48billion;netincomedecreased48.5%
cutcatalogcirculationbymorethan20%,to313.7million
2008resultsmarkthecompany’sthirddropinannualrevenuesince1960
acquiredmultitilemailerCrosstownTradersinAugust
namedThomasMillnerasCEO/presidentinMarch2009
cutitscorporateheadquartersworkforceby10%
closedthreemanufacturingfacilitiesandacallcenter
launchedonlinevideoseminarseriescalledBrightIdeasinDecember
acquiredScottelVoice&DatainMarch2009
enhancedsite’shomepagethisyeartomakemoreinformationaccessible
afterlacklusterholiday,cut10%ofits4,000full-timeemployees
MULTICHANNELMERCHANT.COM/JULY2009 25
2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
34 Broder Bros. $926.0 $929.1 imprintableapparel Trevose,PA•215-291-6140
35 Macy’s $900.0 $800.0 generalmerchandise Cincinnati,OH•513-579-7000
36 Airgas $866.0* $842.0* specialtygases,welding Radnor,PA•610-687-5253 andsafetysupplies
37 Guest Supply $780.0 $760.0 hospitalitysupplies Houston,TX•609-514-9696
38 Taylor Corp. $730.0* $720.0* stationery,HRsupplies, NorthMankato,MN•507-625-2828 promotionalproducts
39 Zones $728.4* $679.5 computers Auburn,WA•253-205-3000
40 Interline Brands $672.0* $750.0* MROandHVACsupplies Jacksonville,FL•904-421-1400
JUNE 2008*ProvideCommerceacquired gifts cataloger RedEnvelopein a bankruptcy auction.*Staples acquired fellow office supplies distribu-torCorporateExpressfor $2.6 billion.
JULY 2008 *Party supplies and costumes merchant CelebrateExpresswas sold to holding company LibertyMedia (parent company of ProvideCommerce)for $31 million in cash.*Highsmith,a direct marketer of library sup-plies, furniture and equipment, was bought by theLabSafetySupplydivision ofW.W.Grainger.*Airgas,a marketer of industrial gases and safety gear, acquired OilindSafetyand Refron.*MonomoyCapitalPartnersbought the Missy apparel division of RedcatsUSA.
AUGUST 2008* Food gifts mailer Harry&David acquired citrus fruits marketer CushmanFruitCo.*Blyth bought women’s apparel and personal care products merchant AsWeChangefor $2.3 million.*The assets of DMSI were purchased by a new SwissColonyunit called MidwestCatalogBrands.
SEPTEMBER 2008*Multititle mailer OrchardBrands,aGoldenGateCapitalcompany, bought most of the CrosstownTradersapparel and shoes catalogs from CharmingShoppes.The transaction did not
launchedaneco-friendlycataloginNovember
cutabout4%ofitstotalworkforce;reorganizeddivisionstructure
acquired14businessesinfiscal2009withrevenueof$205million-plus
subsidiaryoffooddistributinggiantSYSCO
CurrentUSAsubsidiaryboughtgiftscatalogLillianVernon
takenprivateinlate2008
includesBarnett,MaintenanceUSA,Sexauer,SunStarLighting,Wilmar,others
include food gifts catalogerFigi’s.*BocaJava,an online gourmet coffee marketer, acquired assets of Web coffee merchantCaféBelmondofrom TheThompsonGroup.*CatalogHoldings,a portfolio company of GoldenGateCapital,soldSpiegelBrandsto an investor group led by Granite Creek Partners. *Teen apparel retailer Delia’ssold its extreme-sports gear merchant CCS to retail chainFootLockerfor $102 million in cash.
OCTOBER 2008*Multititle gardening mailerGardensAlive!bought gifts book TheParagon, a former BlueSkyBrandstitle. Gardens Alive! in May 2008 had purchased games catalogBitsandPieces,two months after BlueSky Brands shut down.
NOVEMBER 2008*Private equity firmSunCapitalPartners,through an affiliate called Childrenswear,acquired children’s clothing cataloger/retailerHannaAnderssonCorp.andGerberChildrenswearfor $179 million.
DECEMBER 2008*AirgaspurchasedGreatLakesOxygen,a dis-tributor of gas and welding supplies.
JANUARY 2009*Healthcare products and services provider HenryScheinacquired Noviko,a distributor of
veterinary supplies in the Czech Republic;DNAAnthosImpianti(DNA),the Italian distribution arm ofCeflaDental; andMedka, a Berlin-based provider of medical products and services.
FEBRUARY 2009*Toy and baby products retailerToys‘R’Usacquired the e-commerce siteeToys.comfrom TheParentCo.; the deal also included theBabyUniverse.come-commerce site and ePregnancy.comparenting resource site.
MARCH 2009*Networking products cataloger BlackBoxCorp.purchased ScottelVoice&Data.*HenryScheinbought OrthoOrganizers, a manufacturer/distributor of orthodontics items.
MAY 2009*Toy and baby products retailerToys’R’Usacquired upscale toy merchant FAOSchwarz.*Computers manufacturer/marketer Systemaxwon a bankruptcy auction for the CircuitCitye-commerce business and brand.
JUNE 2009*NewportCorp.acquired the NewFocus business and product portfolio in an exchange of assets and cash with Oclaro.*PattersonMedical, a division of PattersonCos., bought Empi Therapy Solutions from DJO.*Talbots sells J.JilltoGoldenGateCapital.l
Notable deals of the past 12 months
MCM100 2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
26 MULTICHANNELMERCHANT.COM/JULY2009
41 HD Supply $605.0* $610.0* buildingsupplies Atlanta•770-852-9000
42 Swiss Colony $600.0 $600.0 gifts,homedecor,food, Monroe,WI•603-328-8400 apparel
42 The Home Depot $600.0* $600.0* buildingsupplies,home Atlanta•770-433-8211 decor
44 Spiegel Brands $575.0* $603.3* apparel,general NewYork•212-916-8331 merchandise
45 American Hotel Register $550.0 $600.0 hospitalitysupplies VernonHills,IL•847-564-4000
45 Oriental Trading Co. $550.0 $530.0 novelties,gifts Omaha,NE•402-331-5511
47 Neiman Marcus Group $544.3 $738.5 apparel,homedecor Dallas•214-743-7600
48 Guitar Center $530.6 $470.4 musicalinstruments WestlakeVillage,CA•818-735-8800
49 Premier Farnell $510.6 $643.6 electroniccomponents, Independence,OH•216-525-4300 industrialsupplies
50 Mattel $463.1 $431.5 toys ElSegundo,CA•310-252-2000
51 K+K America $455.0 $513.0 industrialsupplies, Milwaukee•414-443-1700 officefurniture
52 Northern Tool & Equipment $450.5 $453.1 tools WestBurnsville,MN•952-894-9510
53 AmeriMark Holdings $432.0 $205.0 apparel,accessories Cleveland,OH•440-325-2038 health-relateditems
54 Aramark Corp. $426.0 $400.0 uniforms,public-safety Philadelphia•215-923-2853 equipment
55 J. Crew Group $408.9 $377.4 apparel NewYork•212-209-2500
56 DBL Distributing $405.0* $400.0* wholesaleconsumer Scottsdale,AZ•480-596-8636 electronics
57 LTD Commodities $400.0* $400.0* generalmerchandise Bannockburn,IL•847-295-5532
58 Hanover Direct $395.0* $410.0* apparel,homedecor Weehawken,NJ•201-863-7300
59 McMaster-Carr Supply Co. $392.0* $389.0* MROsupplies Elmhurst,IL•630-600-3600
60 Foot Locker $390.0 $364.0 athleticshoes NewYork•715-845-5538
* estimated
ownedbyBainCapitalPartners,CarlyleGroup,andClayton,Dubilier&Rice
boughtassetsofDMSIthroughnewsubsidiaryMidwestCatalogBrands
puttingthebrakesonretailexpansion
soldtoaninvestorgroupledbyGraniteCreekPartners
cut10%ofitscorporatestaffinOctober
reducedcorporateheadquartersworkforceby10%
laidoffabout375workersthispastJanuary
Musician’sFrienddirectdivisiononly
resultsaffectedbythechangeinvalueoftheBritishpound
AmericanGirlbrandonly,includingsevenstores
introducedHubertbrandintotheGermanmarket
addednewproductandredesignedWebsite
includesDr.Leonard’sHealthcareCorp.(acquiredDecember2007)
saidthisyearitwillstopsellingitsWearGuard-Crestworkclothingviadirect
FirstLadyMichelleObamaprovidingplentyoffreepublicity
parentcompanyisIngrammicro
newdistributioncenterinAurora,IL
launchedenhancedapparelcollectionswithinCompanyKidsbrand
awardedU.S.AirForcecontractformaterialshandlingequipment
boughtextreme-sports-gearmerchantCCSfromDelia’sfor$102million
MULTICHANNELMERCHANT.COM/JULY2009 27
2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
61 Harry & David Holdings $372.5 $385.0 foodgifts,plants Medford,OR•541-776-2121
62 Restoration Hardware $350.2 $244.0 homedecor CorteMadera,CA•415-924-1005
63 Provide Commerce $350.0 $300.0 flowers,foodandgifts SanDiego,CA•858-638-4900
64 Fingerhut Direct Marketing $346.0 $370.0 generalmerchandise EdenPrairie,MN•952-656-3700
65 Allied Electronics $340.0 $325.0 electronicscomponents FortWorth,TX•817-595-3500
66 Crate & Barrel $324.0 $321.0 homedecor Northbrook,IL•847-272-2888
66 Sport Supply Group $324.0 $243.8 athleticequipment FarmersBranch,TX•972-484-9484
68 Omaha Steaks $299.6* $288.3* food Omaha,NE•402-597-3000
69 J&R Electronics $295.0* $290.0* consumerelectronics NewYork•212-238-9000
70 Collections Etc. $275.0* $274.3* gifts,collectibles ElkGroveVillage,IL•847-350-5800
71 Eddie Bauer Holdings $274.2 $277.9 apparel Bellevue,WA•425-755-6100
72 Coldwater Creek $272.9 $376.4 women’sapparel Sandpoint,ID•208-263-2266
73 Urban Outfitters $272.5 $192.2 apparel,homedecor Philadelphia,PA•215-454-5500
74 Bass Pro Shops $270.0* $250.0* outdoorgear Springfield,MO•417-873-5000
75 Brady Corp. $266.0* $264.7* identificationand Milwaukee,WI•414-358-6600 industrialsafetysupplies
76 Production Tool Supply $263.0* $261.5* MROsupplies Warren,MI•586-755-5258
77 Crutchfield Corp. $258.0 $257.0 consumerelectronics Charlottesville,VA•434-817-1000
77 TTI $258.0* $209.0* electronicscomponents FortWorth,TX•817-740-9000
79 Doctors Foster and Smith $255.0 $250.0 petsupplies Rhinelander,WI•715-369-3305
80 4Imprint $249.6 $153.6 promotionalproducts Oshkosh,WI•920-236-7272
boughtcitrusmailerCushmanFruitinAugust
ownedbyprivateequityfirmCattertonPartners
acquiredtheassetsofgiftscatalogerRedEnvelopeinJune
completedanewroundofequityfinancingofmorethan$50million
addedseveralnewsectionstoitsonlinestore
oneofseveralconsumermerchantstopartnerwithCatalogChoiceservice
enhancedkeyvendorrelationshipsandaddednewdistributionpartners
introducedanewupdatedlogoinMarch2009
foundedin1971
titlesinclude10MalloryLane,HowHelpfulandNature’sTouch
filedChapter11inJune2009,planningtosellassetstoprivateequityfirm
allmerchandisenowunderasinglecatalogtitle
openedtwoAnthropologiestoresinLondon
mailedover170millioncatalogs/directmailpieces
implementedglobalworkforcereductionofabout10%
same-dayshippingforUPSordersplacedby5p.m.EST
Canadiansalestripledin2008
salesforMouserElectronicsonly
operatesLiveaquaria.comandPetEducation.comWebsites
launched“Two-MinuteTakeaways”blogseriesinSeptember
MCM100 2008direct 2007directRank Company sales(inmillions) sales(inmillions) Marketsegment Notes
28 MULTICHANNELMERCHANT.COM/JULY2009
81 The Talbots $239.2 $427.9 apparel Hingham,MA•781-749-7600
82 Sierra Trading Post $236.7 $236.7 discountedapparel,home Cheyenne,WY•800-713-4534 goods,andoutdoorgear
83 Potpourri Group $232.0 $230.0 gifts,crafts,decor,toys Chelmsford,MA•978-256-4100
84 Recreational Equipment Inc. $225.0 $190.0 outdoorgear Kent,WA•253-395-3780
85 Army & Air Force Exchange $224.9 $245.3 generalmerchandise Dallas•214-312-2011
86 PetMed Express $219.4 $184.3 petsupplies PompanoBeach,FL•949-979-5995
87 Orvis $215.0 $234.0 apparel,gifts,outdoor Sunderland,VT•802-362-8525 gearandhomegoods
88 Aristotle Corp. $212.8 $211.6 educationaland Stamford,CT•203-358-8000 agriculturalsupplies
89 NBTY $210.5 $179.5 nutritionalsupplements Bohemia,NY•631-567-9500
90 McNichols Co. $205.0 $181.0 industrial,commercial Tampa,FL•813-282-3828 andarchitecturalmetals
91 Thompson Group $200.0* $200.0* linens,homedecor, Tampa,FL•813-884-6344 gifts,cigars
92 Blyth $190.1 $206.8 housewares,photo Greenwich,CT•203-661-1926 supplies,gifts
93 Hanesbrands $176.5* $185.8* innerwear,casualwear Winston-Salem,NC•336-519-3386
94 Whitney Automotive Group $175.0* $170.0* autosupplies Lasalle,IL•312-431-6000
95 Wayside Technology $174.0 $179.9 programmingsoftware Shrewsbury,NJ•732-389-0932
96 LifeWay Christian Resources $170.1* $189.0* churchandChristian Nashville,TN•615-251-2000 livingproducts
97 Gaiam $168.2 $151.5 healthandwellness, Broomfield,CO•303-222-3600 eco-friendlyproducts
98 Charming Shoppes $167.0 $408.1 apparel,foodgifts Bensalem,PA•215-245-9100
99 Newport Corp. $152.0 $158.1 labinstrumentsand Irvine,CA•949-863-3144 lasertechnology
100 Tiffany & Co. $143.0 $182.1 jewelry,tabletop,gifts NewYork•212-755-8000
* estimated
soldJ.JillbusinesstoGoldenGateCapitalinJune2009
workforcereduction—itsfirstin23yearsofbusiness—of10%thispastJanuary
improvedsitenavigationandsearch
2008wasthefirstfullyearofofferingcustomerreviewsontheWebsite
started“ClicktoBrick”programforin-storepickupearlierthisyear
about65%ofallorderswereplacedonWebsiteduringthefiscalyear
usingbloggingtogetthewordoutaboutitsgreenprojects
hopestheRecoveryandReinvestmentActof2009willunlockeducationalspending
totalnetincomeforthefiscalyearwas$158million,downfrom$208million
addeddesignertexturedmetalstoproductline
soldcoffeemerchantCaféBelmondotoBocaJava
hadorderprocessingdifficultieswithimplementationofnewERPsystem
acquiredembroideryfacilityinHondurasinOctober
includesJ.C.Whitney,StylinTrucksandCarparts.com
Programmer’sParadiseup27%;Lifeboatdown13%duetolossofamajorline
laidoff5%ofitsnationalworkforceinAugust
signedanexclusivedistributiondealwithDiscoveryCommunicationsinJune2009
soldmostoftheCrosstownTraderscatalogstoOrchardBrandsinSeptember
acquiredtheNewFocusbusinessfromOclaroinJune2009
directsalesslid21%fortheNovember-Decemberperiod
MCM100
30 MULTICHANNELMERCHANT.COM/JULY2009
1-800-Flowers.com. . . . . . . . . . . . . . 334Imprint. . . . . . . . . . . . . . . . . . . . . . . 80Airgas. . . . . . . . . . . . . . . . . . . . . . . . . 36AlliedElectronics . . . . . . . . . . . . . . . 65AmericanHotelRegister . . . . . . . . . 45AmeriMarkHoldings . . . . . . . . . . . . . 53AramarkCorp. . . . . . . . . . . . . . . . . . . 54AristotleCorp.. . . . . . . . . . . . . . . . . . 88Army&AirForceExchange . . . . . . . 85BassProShops . . . . . . . . . . . . . . . . . 74BlackBoxCorp. . . . . . . . . . . . . . . . . . . 31Blyth . . . . . . . . . . . . . . . . . . . . . . . . . 92BradyCorp.. . . . . . . . . . . . . . . . . . . . 75BroderBros. . . . . . . . . . . . . . . . . . . . 34Cabela’s . . . . . . . . . . . . . . . . . . . . . . . 28CDWCorp. . . . . . . . . . . . . . . . . . . . . . . 5CharmingShoppes . . . . . . . . . . . . . . 98CintasCorp. . . . . . . . . . . . . . . . . . . . . 27ColdwaterCreek . . . . . . . . . . . . . . . . 72CollectionsEtc. . . . . . . . . . . . . . . . . . 70Crate&Barrel . . . . . . . . . . . . . . . . . . 66CrutchfieldCorp. . . . . . . . . . . . . . . . . 77DBLDistributing . . . . . . . . . . . . . . . . 56Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1DeluxeCorp. . . . . . . . . . . . . . . . . . . . 29Digi-KeyCorp. . . . . . . . . . . . . . . . . . . 32DoctorsFosterandSmith . . . . . . . . 79EddieBauerHoldings. . . . . . . . . . . . . 71FingerhutDirectMarketing. . . . . . . 64FootLocker. . . . . . . . . . . . . . . . . . . . 60Gaiam . . . . . . . . . . . . . . . . . . . . . . . . . 97GuestSupply . . . . . . . . . . . . . . . . . . . 37
GuitarCenter. . . . . . . . . . . . . . . . . . . 48Hanesbrands. . . . . . . . . . . . . . . . . . . 93HanoverDirect . . . . . . . . . . . . . . . . . 58Harry&DavidHoldings . . . . . . . . . . . 61HDSupply . . . . . . . . . . . . . . . . . . . . . .41HenrySchein . . . . . . . . . . . . . . . . . . . . 6Hewlett-PackardCo. . . . . . . . . . . . . . . 11HSNi . . . . . . . . . . . . . . . . . . . . . . . . . . . 17IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3InterlineBrands . . . . . . . . . . . . . . . . 40J&RElectronics . . . . . . . . . . . . . . . . 69J.CrewGroup . . . . . . . . . . . . . . . . . . 55J.C.PenneyCo. . . . . . . . . . . . . . . . . . 23K+KAmerica. . . . . . . . . . . . . . . . . . . . 51L.L.Bean . . . . . . . . . . . . . . . . . . . . . . 25LifeWayChristianResources . . . . . . 96LimitedBrands . . . . . . . . . . . . . . . . . .21LTDCommodities . . . . . . . . . . . . . . . 57Macy’s . . . . . . . . . . . . . . . . . . . . . . . . 35Mattel. . . . . . . . . . . . . . . . . . . . . . . . . 50McMaster-CarrSupplyCo. . . . . . . . . 59McNicholsCo. . . . . . . . . . . . . . . . . . . 90MSCIndustrialDirectCo.. . . . . . . . . . 18NBTY. . . . . . . . . . . . . . . . . . . . . . . . . 89NeimanMarcusGroup. . . . . . . . . . . . 47NewportCorp. . . . . . . . . . . . . . . . . . . 99NorthernTool&Equipment. . . . . . . 52OfficeDepot. . . . . . . . . . . . . . . . . . . . . 10OfficeMax. . . . . . . . . . . . . . . . . . . . . . . 9OmahaSteaks . . . . . . . . . . . . . . . . . . 68OrchardBrands . . . . . . . . . . . . . . . . . 26OrientalTradingCo. . . . . . . . . . . . . . 45Orvis. . . . . . . . . . . . . . . . . . . . . . . . . . 87PattersonCos.. . . . . . . . . . . . . . . . . . . 14
PCConnection . . . . . . . . . . . . . . . . . . . 19PetMedExpress . . . . . . . . . . . . . . . . 86PotpourriGroup. . . . . . . . . . . . . . . . . 83PremierFarnell. . . . . . . . . . . . . . . . . 49ProductionToolSupply. . . . . . . . . . . 76ProvideCommerce . . . . . . . . . . . . . . 63RecreationalEquipmentInc.(REI). . . 84RedcatsUSA . . . . . . . . . . . . . . . . . . . 20RestorationHardware. . . . . . . . . . . . 62SchoolSpecialty . . . . . . . . . . . . . . . . 30SearsHoldingCorp. . . . . . . . . . . . . . . 15SierraTradingPost . . . . . . . . . . . . . . 82Sigma-AldrichCorp.. . . . . . . . . . . . . . 16SpiegelBrands . . . . . . . . . . . . . . . . . 44SportSupplyGroup. . . . . . . . . . . . . . 66Staples . . . . . . . . . . . . . . . . . . . . . . . . . 4SwissColony. . . . . . . . . . . . . . . . . . . 42Systemax . . . . . . . . . . . . . . . . . . . . . . . 13TaylorCorp. . . . . . . . . . . . . . . . . . . . . 38TheHomeDepot . . . . . . . . . . . . . . . . 42TheTalbots . . . . . . . . . . . . . . . . . . . . .81ThermoFisherScientific . . . . . . . . . . 2ThompsonGroup . . . . . . . . . . . . . . . . . 91Tiffany&Co. . . . . . . . . . . . . . . . . . . 100TTI . . . . . . . . . . . . . . . . . . . . . . . . . . . 77UnitedStationers. . . . . . . . . . . . . . . . 8UrbanOutfitters . . . . . . . . . . . . . . . . 73VWRInternational. . . . . . . . . . . . . . . . 12W.W.Grainger . . . . . . . . . . . . . . . . . . .21WaysideTechnology . . . . . . . . . . . . . 95WescoInternational . . . . . . . . . . . . . . 7WhitneyAutomotiveGroup . . . . . . . 94Williams-Sonoma. . . . . . . . . . . . . . . . 24Zones . . . . . . . . . . . . . . . . . . . . . . . . . 39
ALPHABETICAL INDEX
MANY OF THE MCM 100 ARE MULTITITLE MAILERS. HERE’S A GUIDE TO WHO OWNS WHAT:
u1-800-FLOWERS.COMincludes 1-800-Flowers.com, Ambrosia, Cheryl & Co., Fannie May, HearthSong, Magic Cabin, Plow & Hearth, The Popcorn Factory, ProblemSolvers, Wind & WeatheruARISTOTLECORP.includes American Educational Products, Nasco, Summit Learning, TriarcouCABELA’Sincludes Antique Hardware and Home, Ducks Unlimited, Van Dyke’s Restorers, Van Dyke’s Taxidermy, Wild WingsuCHARMINGSHOPPESincludes, Figi’s, Lane Bryant, Shoetrader.comuHANOVERDIRECT includes Company Kids, The Company Store, Domestications, International Male, Silhouettes, UndergearuHSNiincludes Alsto’s, Ballard Designs, Frontgate,
Garnet Hill, Grandin Road, Home Focus, Improvements, IOS, Isabella Bird, Smith + Noble, The Territory Ahead, TravelSmithu INTERLINEBRANDSincludes Barnett, Copperfield Chimney Supply, Hardware Express, Leran, Maintenance USA, Sexauer, SunStar Lighting, U.S. Lock, WilmaruORCHARDBRANDSincludes Appleseed’s, Bedford Fair Lifestyles, Blair Corp., Brownstone Studio, Coward Shoes, Draper’s & Damon’s, Gold Violin, Haband, Intimate Appeal, Lew Magram, Monterey Bay Clothing Co., Norm Thompson Outfitters, Old Pueblo Traders, Sahalie, Solutions, The Tog Shop, Willow Ridge, WinterSilksuPATTERSONCOS.includes Masune First Aid & Safety, Medco, Sammons Preston, Webster VeterinaryuPOTPOURRIGROUPincludes Back in the Saddle, Catalog Favorites, Expressions, In the Company of Dogs, Nature’s Jewelry, NorthStyle, Potpourri,
Pyramid Collection, The Stitchery, Serengeti, Whatever Works, Young ExplorersuPROVIDECOMMERCEincludes Cherry Moon Farms, ProFlowers, Red Envelope, Secret Spoon, Shari’s BerriesuSCHOOLSPECIALTYincludes ABC School Supply, Abilitations, Brodhead Garrett, Childcraft, Delta Education, Frey Scientific, Hammond & Stephens, Sax Arts and Crafts, SportimeuSPIEGELBRANDSincludes Spiegel, Newport News, A.B. Lambdin, Carabella, VenusuSTAPLESincludes Corporate Express, Quill Corp., Smilemakers, Medical Arts PressuTHESWISSCOLONYincludes Ashro, Ginny’s, Home Visions, Midnight Velvet, Monroe and Main, Montgomery Ward, Seventh Avenue, The Swiss Colony, The Tender Fillet, Through the Country DooruTAYLORCORP.includes Colorful Images, Current, G. Neil, Lillian Vernon, Paper Direct, Sa-SouW.W.GRAINGERincludes AW Direct, Ben Meadows, Gempler’s, Highsmith, Lab Safety Supply, Rand Materials Handlingl
Who owns what