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How to give constructive feedback

and enhance group behavior

Mireille and Leo16/06/2009

MCI - Brussels

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MCI Institute

MCI Life

LeadershipSeries

Product Practice

TechnicalSeries

FunctionalSeries

MCIOn Board

MCI Institute

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S ession Objectives

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Course Objectives

1. Explore and discuss the topics:

- 1.1. Facilitating a team work

• What skills are needed?

• Outcomes: Goals x Process

- 1.2. Feedback

• Behavior/Actions x Taking it Personal

• Observation x Interpretation

2. Find tools and ways to implement better group behavior to our teams.

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Role Play –

Team Work!

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The Role Play

2 groups

- Working group (facilitator + assigned characteristics)

- Observation group (give feedback)

Objective

- BUILD A CARD CASTLE!

- PLAY YOUR PART

- ENJOY IT!

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Johari’s Window

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Wrap Up

What are you taking home?

- (or to your team!!)

Personal commitment

Sdfsdfsd− Tzrz

■ hgfhgfh

Knowing is not enough; we

must apply.

Willing is not

enough we must do.

Goethe

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THANK YOU!!

How to give constructive feedback and enhance group

behavior