McAfee Consulting Services · eBook: McAfee Consulting Services To help you use our products...

Using the threat defense lifecycle as a design principle, McAfee’s advanced security solutions are designed to protect, detect, correct, and adapt —from device to the cloud.Our Consulting Services help you optimize those security solutions so your technologies are deployed effectively and your security programs are stronger.

Introducing McAfee® Consulting Services.

McAfee Consulting ServicesHelping you protect, detect, correct, and adapt.

Different Approach

Your Challenges

Working with McAfee

Consulting Services

Solution Services

Methodology Advanced Cyber Threat Services

Cybersecurity Maturity Curve

Customer Success Story

eBook1

Today’s Cybersecurity Requires A Different Approach

With today’s security teams needing day-to-day security management and maintenance, they don’t have the bandwidth to learn every aspect of a product and how it can help their organization handle cyberthreats and attacks more effectively and efficiently. This lack of resources and time puts enterprises at greater risk, potentially resulting in a weakened security posture, financial loss, and negative impact on company reputation.

35% of companies have insufficient cybersecurity pros on staff.1

3.5M cybersecurity jobs will be unfilled by 2021.2

33% of companies believe they are targets for hackers due to inadequate security.3

71% of companies say their staff lacks the expertise to effectively use data before a threat occurs.4

52% of companies say their cyber resilience is less than optimum.5

Trust matters. With over 30 years’ experience in cybersecurity, McAfee is dedicated to keeping the world safe from cyberthreats. Purchasing the right tools is just the beginning. Making full use of the tools you have is vital to achieving your security goals.

eBook: McAfee Consulting Services

To help you use our products effectively and achieve your security goals, McAfee offers a broad-based consulting services portfolio consisting of two distinct practice areas: McAfee® Solution Services and McAfee® Advanced Cyber Threat Services.

1. “Hacking the Skills Shortage”, A study of the International Shortage in Cybersecurity Skills, Center for Strategic and International Studies, McAfee,

http://www.mcafee.com/us/resources/reports/rp-hacking-skills-shortage.pdf

2. “Cybersecurity Jobs Report,” Cybersecurity Ventures, 2017

3. Ibid, “Hacking the Skills Shortage”.

4. “The Value of Threat Intelligence,” Ponemon Institute, September 2017

https://anomali.cdn.rackfoundry.net/files/white-papers/2017-anomali-research-report.pdf

5. “McAfee does not control or audit third-party benchmark data or the websites referenced in this document. You should visit the referenced website and confirm whether referenced data is accurate”.

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Different Approach

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Consulting Services

Solution Services




3 eBook: McAfee Consulting Services

Different Approach

Your Challenges

Working with McAfee

Consulting Services

Solution Services




Solving Your Challenges

McAfee is committed to making cybersecurity professionals more efficient and cybersecurity more effective−so the customer gets full use of their McAfee investments. To assist the constant challenges that customers face, we can help extend your staff’s expertise, accelerate your time to value, and maximize your investment.

Challenge A Challenge B Challenge C

“I don’t have the expertise in-house to effectively manage our security. This puts our business at risk.”

“I can’t keep pace. This hinders our ability to resolve incidents, manage risks, and be efficient.”

“I need to show the value of our security investments which are becoming more difficult to defend to our decision makers.”

How McAfee Helps With Your Challenges

Extend your expertise.With the current cybersecurity talent shortage, we deliver the right mix of services and security domain expertise to support your security needs—helping augment your staff and build your knowledge and proficiency.

Accelerate your time to value.With intensifying demands and evolving threats hindering your ability to keep pace, we help you deliver your security projects quicker and more efficiently—helping you save time, lower costs, and reduce risks.

Maximize your investment.With the increase in threats, your ability to defend your investments is lowered. We provide an array of services and capabilities to help you in getting the most from your products—to better prevent and preempt security breaches.

Working with McAfee Professional ServicesCollective Decades of Real-World ExperienceMcAfee Consulting Services are delivered by our team of trusted Professional Services consultants who have collective decades of product and security expertise across various industries. Among McAfee consultants are respected instructors, speakers at major conferences, and security-certified professionals.

Our professionals are highly qualified and trained consultants who help you get the most out of your McAfee security products and design strong security programs, so you can reach new levels of performance. We help you gain a deeper, broader use of your McAfee technologies and products across the full lifecycle and strengthen your security posture and cyber resilience.

At McAfee we believe that the whole system, together, is far more powerful than sum of the parts. Working with McAfee Professional Services, you can expect expertise, ecosystem, extensive portfolio, and efficiency.


McAfee Solution Services

■ Expertise. We bring product and security expertise—with over 600k annual consulting hours—no one knows our products better than we do.

■ Ecosystem. We work together with our integrated security ecosystem—McAfee Labs, Engineering, Support, and Product Management—to develop and secure your enterprise.

■ Extensive. We offer an extensive portfolio of services to help move your security forward.

■ Efficiency. We are armed with the latest tools, strategies, and knowledge to help drive efficiency in your business.

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Get the Most From Your McAfee Solutions and Build Your Security ExpertiseMcAfee Consulting Services, designed to span across all enterprises, provide an extensive portfolio of two distinct practice areas: solution services and advanced cyber threat services.

McAfee Solution Services are a group of product-related services which help ensure your security products are effectively deployed, integrated, assessed, and optimized in alignment with your security strategy.

McAfee Advanced Cyber Threat Services are a group of strategic, hands-on security services which help you design strong security programs and enforceable policies for your enterprise.


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McAfee Consulting Services Portfolio

Design

Deploy

Assess Optimize

Upgrade

MigrateSolution Services

DataProtection

ThreatIntelligence

Incident

(Sec Ops)

Security Operations

Response

McAfee ”as a service”

Advanced Cyber Threat

Services

McAfee Solution ServicesMcAfee Solution Services enable you to gain a deeper, broader use of your McAfee technologies and products across the full lifecycle of your technology. Our experienced product consultants and ecosystem of experts help you realize the full value of your security solutions and avoid the challenges that can lead to unexpected risks.

If you don’t have the right talent at the right time, we help you make sure your security products are effectively deployed, integrated, assessed, and optimized in alignment with your security strategy.

During our process we provide a gap analysis, so you can understand the current state of your security, where you are going, and how to get there. We offer customized services for businesses of all sizes—addressing the simplest to the most complex requirements.


McAfee Soultions Services Practice

Design

Provides planning assistance to implement changes, gain predictability, and help you quickly adapt to the ever-evolving cybersecurity landscape.

Deploy

Delivers efficient planning and product implementation, using best-practice methodology, all while developing your staff’s skillsets to help with ongoing deployments..

Assess

Extends and enhances your team with best-in-class management and monitoring of your security systems and devices.

Optimize

Gives guidance on best practices and automation for security processes, policies, and procedures.

Migrate

Assists you in migration from a competitive solution. Contains elements of deploy, assess, and optimize.

Upgrade

Creates roadmap for your upgrade cycle to minimize business disruptions, while preparing for upgrades.

Learn More

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Working with McAfee

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Solution Services




https://www.mcafee.com/enterprise/en-us/services/solution-services.html

A Path to SuccessMcAfee is committed to strengthening your security posture and maximizing your return on investment. Using our proven Solution Services Methodology, we provide a path to help you reach new levels of performance, while driving down risk and cost by automating security processes and progressively enhancing policies and procedures.


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Plan Design Implement O

perate

O

ptim

ize

S

trategize

Opt

imize

Proactive Com

pliante

Reactive

Operate Implement

Customer Value

McAfee’s Solution Services Methodology

Step 1: Strategize ■ Develop vision ■ Security posture goals

and initiatives

Step 2: Consolidate tasks into action plan

■ Mature tasks to set goals ■ Define project elements and

timeframes

Step 3: Design ■ Customize solution for

environment ■ Draft functional elements and

procedures ■ Step 4: Implement ■ Pilot to production

deployment ■ Managed process

Step 5: Operate ■ Knowledge transfer ■ Realize goals

Step 6: Optimize ■ Health checks ■ Efficiency audits

Step 7: Strategize ■ Refine vision ■ Update security posture goals

and initiatives

McAfee Advanced Cyber Threat ServicesMcAfee Advanced Cyber Threat Services help you find the best ways to establish and maintain a strong security posture. The services include identifying network and application vulnerabilities, providing remediation recommendations and actionable threat intelligence, and designing strong security programs and enforceable security policies.

If you need to be better prepared to combat emerging threats and defend valuable corporate assets, our domain security experts act as trusted partners to deliver independent, strategic guidance.

McAfee also offers a resident consultant option.* Acting on your behalf as a trusted advisor, the resident consultant spends one to five years on site helping you advance your business strategies, manage your solutions, and drive your agenda internally at McAfee.


McAfee Advanced Cyber Threat Services Practice

Data Protection

Includes one-on-one interviews with key stakeholders, a high-level review of your current policies, directives, risk management program documentation, and information security governance materials. It helps gain control over sensitive data, reduce the cost of data breaches, and achieve greater visibility into how data is used across your organization.

Threat Intelligence

Receive intelligence deliverables in the form of: queries of samples, domains and IP addresses; bulk queries, static or dynamic analysis of samples, domains or IP addresses; pivots on currently tracked campaigns; malware reversing. Social network analysis high impact event analysis.

McAfee “as a service”

Receive a full service which includes real time, 24/7 monitoring and management of the security devices located on your premise. These services include configuration, management, and support of your current security device and rapid response to threats.

Sec Ops

Identifies and uncovers operational challenges in your environment providing the ability to assess the maturity of their security operations in terms of tools, technologies and/or processes.

Incident Response

Work with experts who will help reduce the risk of cyberattacks, extend your team, maximize your ROI and conquer complex breaches.

Learn More

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Your Challenges

Working with McAfee

Consulting Services

Solution Services




* Resident consultant subject to change.

https://www.mcafee.com/enterprise/en-us/services/foundstone-services.html

Cybersecurity Maturity CurveMcAfee can help you in every phase of the maturity curve.

Using a progressive approach, the cybersecurity maturity curve serves as a framework allowing us to assess where you are and where you want to be. Our goal is help you get you from a reactive state of higher risk, increased costs, and weaker security posture to an optimized state of lower risk, reduced costs, and improved security posture.


Reactive

Risk

Cost

Security posture

Compliant Proactive Optimized

Your Challenges Include:

■ Poor or unenforced policy

■ Constant crisis mode ■ Non-compliant regulations

■ Technology security gap

■ Limited metrics/reporting

■ Unable to defend ROI

McAfee Recommends: ■ Solution Services: optimize, review

■ Incident Response (IR) Service

■ Managed Security (products and services)


■ Deficient policy ■ Some regulatory compliance

■ Adequate architecture ■ Vulnerability awareness

■ Weak IR Plan

McAfee Recommends: ■ Solution Services: deploy

■ IR Service ■ Managed Security (products and services


■ Policy aligned to business

■ Effective regulatory compliance

■ Good architecture ■ Vulnerability awareness program

■ Defined IR Plan

McAfee Recommends: ■ Solution Services: optimize

■ Advanced Cyber Threat Services: threat intelligence

■ IR Service ■ Managed Security (products and services)


■ True risk management

■ SOC/CERT ■ Fewer vulnerabilities ■ Recognized ROI investment

■ Improved support from board

McAfee Recommends: ■ Solution Services: deploy

■ Advanced Cyber Threat Services: threat intelligence

■ IR Service ■ Managed Security (products and services)

Different Approach

Your Challenges

Working with McAfee

Consulting Services

Solution Services




Large Insurance Company

Almost 10,000 employees 10,000 endpoints

Challenges: Customer knew they had a bad environment and needed to move to the latest version of McAfee Network DLP in a short timeframe.

Solution: Following a few days of planning and defining the summary of work, a McAfee Professional Services consultant accelerated the customer’s upgrade to McAfee Network DLP in one week.

■ Moved all rules and policies to the new console, successfully and smoothly

■ Fully tested the solution ■ Accelerated the upgrade to Network DLP in

one short week ■ Saved the customer more than a month’s time

“We had Host DLP everywhere and wanted to get to the newest version of Network DLP. The McAfee Professional Services consultant came to move the rules and policies over and helped every step of the way. If it wasn’t for him, we wouldn’t have gotten the rules migrated over in a smooth way. I’d still be doing it a month later and calling support every other day-if I had the time. Having him there made it easy, and when he left, everything was tested—all in one week.” —Corporate customer


Customer Success StoryLearn how McAfee’s Professional Services consultant helped a customer upgrade quickly and successfully.

Different Approach

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Working with McAfee

Consulting Services

Solution Services




McAfee and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the US and other countries. Other marks and brands may be claimed as the property of others. Copyright © 2019 McAfee, LLC.4235_0219

2821 Mission College Blvd.Santa Clara, CA 95054888.847.8766www.mcafee.com

About McAfee Customer Success GroupThe McAfee Customer Success Group unites services, support, and training to help your business realize long-term security success. Our mission is simple: we are dedicated to helping you successfully deploy and use McAfee solutions, manage your operational risk and see a sustained value over time. From deployment services and proactive account management to self-help resources, communities, and on-call expert assistance, the McAfee Customer Success Group delivers the people, processes, tools, and technology to ensure that you achieve the security outcomes you want.

Learn More McAfee Consulting Services provides a robust portfolio of solution and advanced cyber threat services that help you safeguard your organization and realize the value of your security investment. To learn more, visit McAfee’s Consulting Services or contact your sales account manager or partner.


Different Approach

Your Challenges

Working with McAfee

Consulting Services

Solution Services




https://www.mcafee.com/enterprise/en-us/services.html

McAfee Consulting Services · eBook: McAfee Consulting Services To help you use our products...

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