03.2014

mBill

Multicom

– CRM – Convergent charging & Billing – Master data Management (MDM)– DWH & BI – B2B

First place in 2009. category "Rising Stars”

Focus - BSSRoyalties, Commissions, Sponsorship

MediationConvergent charging & billingInvoicingPayments and CollectionsPenalties & Dunning

ReportingCustomer scoringPlanning and budgetingAnalytical CRMPerformance management (KPI)

Contract managementMDMProvisioningActivationProduct catalogCustomer Experience Management

mBill Process Map Overview

mBillInvoicing, payments, Collections, Dunning,

mBillBillFormatter

SAP Convergent Charging

Or

mBill rate&charge

mBillContract & account

management

complete end to end billing process ü mediationü contract and account managementü provisioning, ratingü (postpaid) billing & invoicingü bill formattingü payments collectionü dunning and disputes

Integration with SAP CC (Provisioning)- DB queue-ing mechanism (SAP CC Java API, IN & OUT tables)

üThe central repository of customer dataüSupport for flexible management of hierarchies(clients, contracts)ü Variable customer and account hierarchies supportedü Customer, Account, Subscription, Service data modelü Fully customizable attribute and relation data model

mBillContract & account

managementWEB GUI’s based on mFrame WEB development platform

ü Integrated with Provisioning module for SAPConvergent Charging and mBill Rating and Billingmodules

mBillInvoicing, payments, Collections, Dunning

Billing and invoicing data modelü billable transactionsü invoice header, invoice itemsü discountsü tax groups and taxes

Adjustments, credit notes

Minimal invoiced amount, account balanceDiscount module

ü Transaction, invoice and invoice item leveldiscounts

ü fixed rebates, percentage discountsü discount thresholdsü Transaction filtering (according to fee type

or user defined attributes)ü Package / group discounts

Late fee computationEarly fee discounts (adjsutments)

Flexible billing cycles (billing runs per group, per individual account)

mBillInvoicing, payments, Collections, Dunning

Parsing and preparation of payment files (banks, post offices, money transfers), one time and batch payment processing

Unknown payments resolution with locking mechanism

Invoice adjustments

mBillInvoicing, payments, Collections, Dunning

ü Definition of dunning groups and procedures, including process stepsü Definition of parameters for each step (time parameters, minimum and maximum amounts) ü The administration of exemptions from the procedures ü Monitoring the entire process of collection of bad debts, including Court procedureü Combined balance sheets of customers (regular and disputed demands) ü Calculation of interest, court costs and other fees and claims

mBillInvoicing, payments, Collections, Dunning

Oracle PLSQL billing engine with full support for rating functions; rating components, loops, splitters, counters, translation tables, macros, external PLSQL procedures etc.ü One shot fees (activation, cancellations etc.)ü Recurring feesü Usage feesü Product packaging (grouping)ü Dependant charges (commissions)ü GUI for price plan development

mBill

rate&charge

mBill Rating and Charging Module

DATA

LAYOUT

Integrated solution for design and processing of documents based on

variable data

Layout Editor MS Word MS Excel

Adobe Flex XSL

mBill

BillFormatter

EMAIL

MAIL

SMS

WWW

PRINT

FAX

PDF, RTF, XLS, HTML, XML, ...

Optimized production process including print and electronic delivery by paper, email, and most electronic formats.

Bills received in the mail can now be viewed, saved, and paid online.

mBill

BillFormatter

XSL

csv, xml,..

HTMLWorkflow

mBill

BillFormatter

Customer InboxBatch and on-demand invoice production

It is platform for modeling and managing business processes and contains a number of modules and applications stack supporting many standard business activities such as:

mBill is based onmFrame Software Development Platform

mFrame is a comprehensive software development platform for building modern modular WEB and B2B applications.

mFrame mFrame consists of basic core modules as well as other delevoped configurable application components built on best practices that allow for rapid development of Web applications with minimum of coding. Some of the component are:

ü Configurable desktop and application areaü WEB form module for building complex rich WEB formsü Workflow module for modeling and control of business processes (BPM) –ü Document management and document metadata (versioning, indexing, collaboration)ü Configurable reporting module (custom-definition of the report, customizable query forms,

drill down/drill accross, interactive actions)ü B2B Integration modulesü Import / Export (MS Word, MS Excel), bulk processing modulesü Secure access to data, security and access rights, auditing and history logsü E-mail processing modules, print letter processing

...Thak you!

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