UNIT ndash 1 ndash Introduction and Basics of Soft Skills

Course ndash MBASubject ndash English Communications and Life Skills

Unit - 1

Meaning ndash Soft SkillsSoft skills is an essential dimension

and a corner stone of an idealperson It can be explained as apersonality trait which is extremelycrucial for succeeding in our careerand to live a better life Soft skillsusually include communication skillscommunication language ability toexpress our ideas and related areasThese aspects are very important ifone wants to succeed in life and livea proper life Soft skills usually aredependent on the inner self of theperson and not the physical body of aperson They usually test theendurance and mental strength morethan the physical strength

Hence the soft skills likecommunication skills need tobe improved by every personin order to excel in social lifeas Soft skills are basically socialskills Sometimes it is alsoknown as People Skills orInterpersonal Skills Today softskills are more essential thanthe technical abilities of aperson and hence these havea prominent place in decidingthe fate of a person in thismodern world

Meaning ndash Hard Skills

Hard Skills are basically technicalskills Hard skills are quantifiablecapabilities required for specificoccupations They are opposite ofSoft Skills Careers requirepractitioners to have certainpractical and personal abilitiesHard skills are the practicalabilities learned througheducation and training Forexample the hard skills that anaccountant would need includearithmetic familiarity withGenerally Accepted AccountingPrinciples (GAAP) etc

Hard Skills mean TechnicalSkills and Conceptual Skills(Definition) By the termConceptual Skills we meanthe ability to thinkcreatively analyze andunderstand complicatedand abstract ideas Anindividual seeking worktypically lists his or her hardskills as part of a resume Inorder to be irreplaceableone must possess uniqueand impressive Hard Skills

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Meaning ndash Soft SkillsSoft skills is an essential dimension

and a corner stone of an idealperson It can be explained as apersonality trait which is extremelycrucial for succeeding in our careerand to live a better life Soft skillsusually include communication skillscommunication language ability toexpress our ideas and related areasThese aspects are very important ifone wants to succeed in life and livea proper life Soft skills usually aredependent on the inner self of theperson and not the physical body of aperson They usually test theendurance and mental strength morethan the physical strength

Hence the soft skills likecommunication skills need tobe improved by every personin order to excel in social lifeas Soft skills are basically socialskills Sometimes it is alsoknown as People Skills orInterpersonal Skills Today softskills are more essential thanthe technical abilities of aperson and hence these havea prominent place in decidingthe fate of a person in thismodern world

Meaning ndash Hard Skills

Hard Skills are basically technicalskills Hard skills are quantifiablecapabilities required for specificoccupations They are opposite ofSoft Skills Careers requirepractitioners to have certainpractical and personal abilitiesHard skills are the practicalabilities learned througheducation and training Forexample the hard skills that anaccountant would need includearithmetic familiarity withGenerally Accepted AccountingPrinciples (GAAP) etc

Hard Skills mean TechnicalSkills and Conceptual Skills(Definition) By the termConceptual Skills we meanthe ability to thinkcreatively analyze andunderstand complicatedand abstract ideas Anindividual seeking worktypically lists his or her hardskills as part of a resume Inorder to be irreplaceableone must possess uniqueand impressive Hard Skills

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Hence the soft skills likecommunication skills need tobe improved by every personin order to excel in social lifeas Soft skills are basically socialskills Sometimes it is alsoknown as People Skills orInterpersonal Skills Today softskills are more essential thanthe technical abilities of aperson and hence these havea prominent place in decidingthe fate of a person in thismodern world

Meaning ndash Hard Skills

Hard Skills are basically technicalskills Hard skills are quantifiablecapabilities required for specificoccupations They are opposite ofSoft Skills Careers requirepractitioners to have certainpractical and personal abilitiesHard skills are the practicalabilities learned througheducation and training Forexample the hard skills that anaccountant would need includearithmetic familiarity withGenerally Accepted AccountingPrinciples (GAAP) etc

Hard Skills mean TechnicalSkills and Conceptual Skills(Definition) By the termConceptual Skills we meanthe ability to thinkcreatively analyze andunderstand complicatedand abstract ideas Anindividual seeking worktypically lists his or her hardskills as part of a resume Inorder to be irreplaceableone must possess uniqueand impressive Hard Skills

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Meaning ndash Hard Skills

Hard Skills are basically technicalskills Hard skills are quantifiablecapabilities required for specificoccupations They are opposite ofSoft Skills Careers requirepractitioners to have certainpractical and personal abilitiesHard skills are the practicalabilities learned througheducation and training Forexample the hard skills that anaccountant would need includearithmetic familiarity withGenerally Accepted AccountingPrinciples (GAAP) etc

Hard Skills mean TechnicalSkills and Conceptual Skills(Definition) By the termConceptual Skills we meanthe ability to thinkcreatively analyze andunderstand complicatedand abstract ideas Anindividual seeking worktypically lists his or her hardskills as part of a resume Inorder to be irreplaceableone must possess uniqueand impressive Hard Skills

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Hard Skills mean TechnicalSkills and Conceptual Skills(Definition) By the termConceptual Skills we meanthe ability to thinkcreatively analyze andunderstand complicatedand abstract ideas Anindividual seeking worktypically lists his or her hardskills as part of a resume Inorder to be irreplaceableone must possess uniqueand impressive Hard Skills

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Definition Soft Skills amp Hard Skills

Soft skills are personal attributes thatenhance an individuals interactions jobperformance and career prospects

Hard Skills are about a persons skill set andability to perform a certain type of task oractivity

Its often said that hard skills will get you aninterview but you need soft skills to get (andkeep) the job

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Distinguish between Soft Skills and Hard Skills

Soft Skills Hard Skills1) DefinitionSoft skills are personalattributes that enhancean individualsinteractionsjob performance andcareer prospects

DefinitionHard Skills are about apersons skill set andability to perform acertain type of task oractivity

2) ExamplePersonal Qualities Interpersonal Skills etc

ExampleJob Skills like typing reading writing etc

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Soft Skills Hard Skills3) ImportanceSoft skills will land the job because employers want someone who wont just perform their job function but will be a good personality fit for the company and make a good impression on clientscustomers

ImportanceHard Skills are essential to getting the interview

4) MeasurementSoft Skills are hard to quantifymeasure

MeasurementHard Skills are teachable abilities which can be measures

5) AttributesKeep calm under pressureresponsibility and common senseleadership teamworkcommunication negotiation goodmanners and etiquettes etc

AttributesAccounting and finance proficiencywith software applications operatingmachinery speaking foreignlanguage etc

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Soft Skills Hard Skills6) RequirementTo be good at Soft Skills EmotionalIntelligence or EQ also known as yourright brain- the emotional center isrequired

RequirementTo be good at Hard Skills IntelligenceQuotient or IQ also known as yourleft brain-the logical center isrequired

7) RulesThe rules change in soft skills likeCommunication Skills SelfManagement Skills etc from time totime depending on the companyculture and people you work with

RulesThe rules remain the same in hardskills like for example programming isa hard skill and technical skills remainthe same

8) LearningMost soft skills are not learnt well inschool they are generally learnt bytrial and error and books and guides

LearningHard Skills can be learnt in school and from books We can also learn on how we can master Hard Skills

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Soft Skills vs Hard Skills

which is more important

This depends highly on the career you choose Careers can be put into three kinds of categories

1) Careers that need hard skills and little soft skills(example Physicists) This is where you see brilliantpeople who cannot deal well with people They can stillbe very successful in their career ndash look at Albert Einstein

2) Careers that need both hard and soft skills ndash manycareers are in this category (example AccountantsLawyers ndash they need to know the rules of accounting orlaw well but they also depend on selling to clients to builda successful career Dealing well with clients requireexcellent soft skills like communication skills relationshipskills etc)

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

3) Careers that need mostly soft skills and littlehard skills (example sales A car salesmandoesnrsquot really need to know that much aboutcars just a little more than the consumer Hisjob is more dependent on his ability to read hiscustomers communicate his sales pitchpersuasion skills and skills to close to dealThese are all soft skills Soft skills are moreimportant in most business careers than hardskills We all know or have worked for seniorpeople who in some cases have limited hardskills The fact remains that they are in seniorpositions because they have exceptional softskills

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Discuss interdependence between

Soft Skills and Hard Skills

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

In todayrsquos era of cut throat competition one cannot deny theimportance of skills soft as well as hard To get an edge overcompetitors individuals are left with no choice but to addvalues to their hard skills with soft skills to exhibit their truepotentialSome of the literature suggests that hard skills contribute toonly 15 to 20 percent of onersquos success while remaining 80 to85 percent is made by the soft skills Most employers thesedays want to hire retain and promote persons who aredependable resourceful ethical self-directed havingeffective communication willing to work and learn andhaving positive attitude

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Technical and job-relatedskills are a must but they arenot sufficient when it comesto progressing up the ladderWith the traditionalpaternalistic style ofleadership becoming passeacuteprofessional managersexpect their teams to beproactive and communicateopenly

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Soft skills are very important in business It is essential to betechnically sound but one should also have the ability to conveythe idea to the masses in the simplest possible manner

A typical business degree program or executive training programwill focus on what are considered hard skills Examples mightinclude strategic business planning financial analysis budgeting orproduct development An increasing number of companies are alsointerested in the so called soft skills These soft skills are bestdefined as how a manager interacts with people

The bottom line is that when it comes to being a good manager orleader you must master the hard skills of your specific job as wellas the soft skills of interpersonal relations Interpersonal skills mustbe a focus of your leadership development Some people arenaturally better at personal interactions but anyone can learn to do

better The key is to recognize the importance of interpersonalrelations honestly evaluate your skill level and consciously improvethose behaviors those are the requirement of global andcompetitive world

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Importance of Soft Skills in an Industry

Technical abilities may be important to get goodassignments in the initial years of onersquos career butwhen it comes to growing in an organization it is onersquospersonality that counts especially on a large platformwhere people with similar technical expertiseproficiency and competitiveness are vying (competing)for promotions

In a country like India lsquosoft skillsrsquo training becomeseven more important since the education system doesnot include personality development anywhere in itsstream of academic curriculam Corporate houses areforced to invest more and more on soft skills training inorder to groom their employees to present themselvesin a better manner and improve their performance

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Nowadays companies recruitemployees not merely consideringtheir technical expertise but also afterseeing how proficient they are inportraying their soft skills A highpremium is placed on individualshaving both technical abilities as wellas the requisite soft skills in thepresent rapidly growing andcompetitive corporate worldespecially in the IT and ITES sector

Todayrsquos software engineer in India isno longer restricted to his own area ofwork but has to interact with variouskinds of clients locally as well asglobally More and more employeesare going abroad on projects andassignments Tele-conferencing andvideo conferencing has become themost common mode ofcommunication WebEx is the mostconvenient way to communicateacross places even within the country

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Importance of Soft Skills in an Interview

Soft skills in a job interview arethose characteristics that you useto make decisions and interactwith others while on the jobWhen an employer asks questionsdesigned to determine soft skillscompetencies during the interviewprocess she is trying to determineyour workplace personality andhow you will react in varioussituations The more prepared youare to answer soft skills questionsthe better equipped you will be toenhance your professional image

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Importance of Soft Skills in a workplace

Work ethics teamworkcommunication skills decision makingand problem solving are important softskills attributes for a workplaceCompanies value soft skills because theyare often linked to job performance andcareer success Soft skills may mean thedifference between who can do the joband who actually gets the job

The workplace needs to functionethically and be legally responsibleEmployees need to be honest andtrustworthy Take your work seriouslybe ethical in all your dealings and followthe rules Employers want self-disciplined people who follow companypolicies Failure to do so will result indisciplinary or legal action Always actprofessionally and with maturity whileat work

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Importance of Soft Skills for Students

Soft skills will enable students with a strong conceptualand practical framework to build develop and manageteams They play an important role in the developmentof the studentsrsquo overall personality thereby enhancingtheir career prospects

Training in soft skills provides strong practicalorientation to the students and help them in buildingand improving their skills in communication theeffective use of English business correspondencepresentations team-building leadership timemanagement group discussions interviews andinterpersonal skills It also helps students in careervisioning and planning effective resume writing anddealing with placement consultants and head hunters

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Soft Skills training has become a must for the students who want to go forjob or higher studies Soft skill is not a visible skill like the domain subjectcontent in a student but it helps in improving the personality of the personIt gives finishing touch to the personality It includes communication skillsInterpersonal skills group dynamics teamwork body language etiquettesselling skills presentation skills confidence building etcSoft skills along with grammar pronunciation and vocabulary exercises willboost the confidence of students For students the blend of both soft andhard skills is essential for personal professional and social success

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Merits of Soft Skills

MERITS1) Soft Skills help you grow in

career2) It gives you an eye to identify

and create opportunities3) It helps develop relationships

with clients and colleagues4) It helps develop good

communication andleadership qualities in you

5) It helps executives andprofessionals create animpact and brand value

6) It helps get recognition

7) It helps get promotions and advanced opportunities

8) It increases ability to perform the job

9) It encourages incentives rewards and challenges for the employees

10) It helps have a positive work environment

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

11) Soft Skills help us adapt and fit in a social structure

12) Soft Skills improve our work efficiency and performance

13) Soft Skills offer personal growth

14) Soft Skills increase our value in the market

15) Soft Skills help bring clarity in communication

16) Soft skills help contribute strongly to the organizationrsquos vision and strategy

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

SIGNIFICANT SOFT SKILLS

Soft Skills is a vital part ofthe success of anorganizationindividualMajor Soft Skills are asfollows

a) Communication Skillsb) Decision Making and

Problem Solvingc) Leadership Skillsd) Teamwork amp Self

Confidencee) Ethics morals and

professionalism

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Major Soft Skills

1) Communication Skills The communicative skills involveeffective communication in both thenational language and Englishlanguage in different contexts andwith different people Thecommunication skill an importantcomponent that lacks in the presenthuman capital The ability tocommunicate through the spokenand written word is a necessity innearly every industry and in everyworkplace Communication skills canbe learned and improved with theright training

2) Decision Making and Problem Solving Being able to make quick decisions thinkon their feet and solve simple problemsare important employee traits Even simpleproblems can grind an office to a halt if noone displays these simple skills At leastone employee needs to have the ability totake charge of a situation and guide theothers through if they have difficulty Theemployees who display these decisionmaking skills are often excellentcandidates for promotion to managementlevel When taking a decision it isimportant to look for solutions thanwasting time over a problem

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

3) Leadership Skills Corporate leaders need to know theirbusiness know their customers andhave the ability to execute a strategysuccessfully And leaders need to beespecially agile to stay current with theirbusiness as the pace of change hasaccelerated so dramatically Greatleadership as a soft skill also requires notonly understanding customersrsquo currentneeds but accurately predicting futureneeds as well This knowledge ofbusiness and customers becomesrelevant only when leaders also have theability to execute a strategy that drivesgrowth Therefore strong leadership isone of the important Soft Skills anindividual must possess

4) Teamwork and Self Confidence The ability to work well within a team isanother important soft skill Someemployees may naturally feelcomfortable working within a groupwhile others may have problems andprefer to work alone It is necessary tospot these personality types ahead oftime for proper group formation Everyteam should have a diverse set ofpersonalities that mesh together as acohesive whole Team building exercisescan be very beneficial in helpingemployees develop this skillTo achieve even the smallest of goalsand to get through lifes daily duties andresponsibilities you have to have self-confidence

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

5) Ethics Morals and Professionalism Employees typically either display astrong work ethic and the drive tocomplete tasks or they dont While awork ethic is largely an innate skill itcan be learned with proper trainingand motivation Some employees maybe able to develop a stronger workethic with incentive based pay ormonetary rewards such as bonuses ifthey reach a certain goal

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Other essential Soft Skills

1) Multi-tasking

2) Entrepreneurship skills

3) Self Management Skills

4) Observation

5) Positive Outlook

6) Introspection

7) Assertiveness

8) Delegation

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

Ways to develop Soft Skills1) Actively Listen ndashActive listening involves focusing onthe moment participating in theconversation waiting your turn tospeak and asking for clarificationwhen necessary

Active listening helps us focus onthe problem and think for asolution It helps us analyze andunderstand things and situationbetter in a workplace

2) Communicate with Illustrations ndash

Choosing common terms orillustrations to demonstrate yourpoint will help facilitatecommunication

Communicating with the help ofJargons with a nontechnical personconfuses him

Explaining with the help of analogiesor comparisons leads to clearunderstanding and concept

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

3) Take the lead (when required) ndash

The ability to lead others even ifonly on small initiatives is a keystrength

Chances are yoursquoll be guidingothersmdashwhether newcomers withinthe department or junior membersof your teammdashat some point in yourcareer

Take the time to observe some ofthe successful leaders within yourcompany and note their actions andmanagement style

4) Nurture your inner writer ndashBeing able to write well is an assetquality It helps a lot in writtencommunication and formalcommunication

If you observe people at highdesignation possess good writingskills Hence we need to develop ourwriting skills and the only solution todevelop this skill is practice

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

5) Develop communication skills ndash

Your goal should be to communicateclearly through written oral andnonverbal communication Start simplyby being aware of how others feelwhen they are around you or aretalking with youIt is equally important that you makeeye contact practice speaking andmonitor your body languageCommunication is a vital attribute inthe corporate world but not everyoneis capable of appropriate conduct in aprofessional setting

6) Step out of the box physically and mentally ndash

Itrsquos easy to spend an entire day inyour cubicle or office but itrsquos notthe best career move Involveyourself into committees and knowwhat your employer expects fromyou and how your efforts add to thecompanyrsquos overall goalsRead business magazines andarticles online stay up to date withcurrent trends and industries

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

7) Develop Interpersonal Skills ndash

A person in the managerial level isexpected to have good inter personalskills Being the leader of the team it ishis prerogative to handle inter personalconflicts personality clashes and otherissues related to the team He shouldbe able analyze the differences in histeam and take impartial decisions

A healthy formal interaction among theemployees in the organizationencourages increased productivity Inthis age of globalization it is necessaryto have interpersonal skills to workwith people from different nations and

cultures

8) Develop and enhance Presentation Skills ndash

People who are working forcorporate more or less need to begood presenters Every area ofcorporate life requires presentationIt can be presenting before existingor prospective customers suppliersmedia or people within theorganization Presentation in bothforms oral as well as written formis important for managers and

professionals

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

9) Be attentive ndashPay attention to colleagues Observeyour surroundings Express concernand sympathy towards difficultsituations

10) Be Positive ndashPositive Attitude draws peopletowards you Be friendly and upbeat

Be appreciative about yourcolleagues and their work

11) Take initiative ndashDemonstrate responsibility andenthusiasm for your job by strivingto go the extra mile This starts byfinishing work without constantreminders from your supervisor

12) Learn to listen ndashPractice listening and not arguingUnderstand the other personrsquos pointof view Co-workers will appreciatethe fact that you took time to listenListening requires focus and selfdiscipline Do not interrupt otherpeople Respect them by listeningattentively to what they are sayingPay attention and observe whilelistening other personrsquos bodylanguage

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

ConclusionSoft skills revolve around personal relationships character and attitudeBy developing these skills you can increase your work performance buildstronger relationships and work toward earning a promotion Soft Skillshelp advance your career and personal growth

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35

References and Bibliography

1 httpwwwindiastudychannelcomforum89118-What-meaning-soft-skillsaspx

2 httpsmallbusinesschroncomsoft-skills-competencies-during-interview-process-11412html

3 wwwriseabovein4 wwwgopixpiccom5 wwwquotehdcom

35