May 2015 meeting agenda & kp is final
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Transcript of May 2015 meeting agenda & kp is final
Delivering SuccessAll Agency Meeting 14 May 2015
Introductions
PURPOSE OF MEETING
3
1. Share the planned Q2-4 programmes in order to improve cross agency support and drive brilliant execution
2. Define KPIs for all work streams & understand how they fit with the overall campaign KPIs required to demonstrate success & secure re-investment
3. Expand our beer knowledge & expertise !
ACTIONS: MAY 14 2015 ALL AGENCY DAYWorkstream Interdependency & Actions
Sapient - Creative
• Finalise beer style guides & send to all agencies; Share unused TV film content with Telegraph Hill • Finalise TV, Cinema; Agree with MS OOH beer style vs food creative & media plan + timeline• Review overall & campaign KPIs – feedback challenges & builds
Mindshare- Media
• Share current TV & Cinema media plan with Frank & Telegraph Hill• Finalise VOD with Videology• Set up meeting to agree food vs beer style creative mix in context of media buy & plan
Frank- PR & Events
• Develop optimum plan for press releases to optimise coverage of full programme• Include % positive PR sentiment in CEO overall KPIs• Finalise PMA & The Grocer exclusives & roundtables – invite to BeerClub Live Event etc • Work closely with Telegraph Hill on content development & message coordination + all agencies on programme details
WhyNot - On Trade
• Incorporate KPIs & targets into overall CEO KPIs • Share plans, video content etc with Telegraph Hill & Frank
Off Trade • Review & share all learning – IPSOS & Kantar form Tesco Spring Drinks• Progress activation & discussions with Tesco, Sainsburys, COOP & Waitrose
Telegraph Hill - Social
• Explore TV & Film moments based on media plan; Explore goodness of beer & myth busting content opportunities• Agree optimum timing & plan for Instagram launch • Agree which 1-2 KPIs should be included in overall CEO KPIs
Ways of Working
• Each agency to appoint a single point person for inter agency communication & co-ordination• Agencies to talk to each other more directly rather than via DC, NG & LD • Continue weekly status calls; next all agency meeting in Sept/Oct
AGENDA
5
When What Who10.30 Coffee All11.00 - 11.15 Introduction David 11.15 - 11.45 Creative – TV, Cinema & OOH + Beer Styles / Brand Identity Sapient Nitro
11.45 - 12.15 Media Plan Mindshare 12.15 - 12.45 PR & Events Frank
12.45 - 13.15 Lunch All
13.15 -13.45 Off Trade Neil
13.45 - 14.15 On Trade Why Not
14.15 - 14.45 Digital & Social Louise & Telegraph Hill
14.45 - 15.00 Re-investment Decision: KPIs & Measurement David
15.00 - 17.00 Fullers Brewery Tour & Tasting Jane Peyton
30 minute sessions – presentation & questions Focus on Q2-4 planned activity – support required from other agencies & your KPIs
• Identified key barriers to category growth; Quality, Diversity & Versatility
• Developed a strong proposition supported industry wide ….There`s more to beer!
• Developed a new motivating creative idea & new campaign identity that is liked by consumers & trade…There`s A Beer For That
• Developed clear identity for authors & supporters of our campaign – Britain`s Beer Alliance & signed up 50+ members (90% of UK Brewers)
• Successfully developed & launched new programme eg TV, Digital, Social, PR & Events
• Engaged, involved & listened to more stakeholders; Improved quality of work & enhanced credibility of campaign
• Strong consumer tracking research results - 1 month post launch
• Category back in growth (+1%); First time for 10 years
IN 2014 WE DELIVERED A TURN AROUND IN CAMPAIGN
5
OFF-TRADE
Need states
Ease/Low effort, meal comes 1st, Comfort, everyday, functional, Reward occasion, Evening predominantly, Shared, Convenience, enhancing the meal occasion
Cultural insight
More single HH’s, More time at home has grown the off-trade, Jamie Oliver generation, Average consumer eats only 7 different meals a month, Wine is the default choice in meal deals, Online shopping is growing
BarriersThe fit of beer with food, Sharing (cheaper to buy wine in
a group, Breaking the wine routine, Beer isn’t seen as healthy due to physical properties (fizzy=bloating)
Education of beer with food, Credibility with certain foods, Beer isn’t instant drink (chilling) Female role as
the gatekeeper in shared occasions
Consumer insight
Work/Life imbalance is piling pressure and stress, 1/3rd of UK adults are fed up with Mundane meals,
The disparity between belief that beer is a good accompaniment for food (58%) and those that do
drink with normal meals (28%)
INSPIRE PEOPLE TO MAKE MORE OF THEIR EVERYDAY MEALS (WITH A BEER)
EASY, CONVENIE
NT
REWARDS
MUNDANE
REPERTOIRE
MEALS
JAMIE OLIVER
GENERATION –
SPEED / EASE
LACK O
F
CREDIBIL
ITY
IN B
EER+ FOOD
INFORMAL MEALS
26
OFF TRADE
6
ON-TRADE
Need states
Treating, more indulgent, Social/Shared experience, Food is the central feature
Cultural insight
Occasion losing shareMajority of beer drunk without foodPub closures
Barriers
Beer credibility with food, Beer seen as social risk, Trade push wine with food, Trade margins are higher with wine, limited beer choice in restaurants, Lack of
diversity reinforces homogeneity, Sharing, Wine is easier in large groups
Consumer insight
On-trade offers greater scope for individual choice / self-expression
Being knowledgeable in-front of friendsWine fits sharing meal occasion
Influenced by ‘social norms'
EMPOWER BOTH TRADE AND CONSUMERS TO BREAK THE FOOD AND WINE HABIT
FOOD INFLUENCES
DRINK C
HOICE
DECLINING
TRADE CHALL
ENGE
INFORMAL MEALS
DISTINCT HABITS EXIST
AROUND FOOD
AND BEER
25
ON TRADE
7
Help consumers discover that there`s more to beer…than they think
Improve people’s perceptions around the quality, diversity & versatility of beerTarget Consumer Group: 18-54yr Men & Women (existing beer drinkers)
There’s more to beer !
Demonstrate versatility of beer: Prompt wider occasion & consumer
usage
Create awareness & understanding of the
diverse range of styles, flavours & tastes
Educate & Enlighten people on the quality &
goodness of beer
Unite the industry to deliver sustainable category growth through enhancing beer reputation
Re-ignite Britain`s Love of Beer; Encourage existing drinkers to choose beer on informal meal occasions (on & off
trade) Beer is perceived as lower quality, homogenous, masculine, less sophisticate &
suited to informal meal occasions vs. other alcoholic drinks
There`s goodness in beer (Natural Ingredients, Lower Calories, Crafted; There are 125+ beer styles; 5000 +beers; There`s a beer to suit most people, tastes &
occasions; Great with food
CHALLENGE
ROLE FOR COMMUNICATION
PROPOSITION
COMMS STRATEGY
AMBITION
BUSINESS OBJECTIVE
BARRIERS
REASONS TO BELIEVE
There`s A Beer For ThatCOMMUNICATION IDEA
WE NOW HAVE A CLEAR, ALIGNED & FOCUSED STRATEGY
WE HAVE DEVELOPED A STRONG PROGRAMME FOR 2015
Jan
STRATEGY &EVALUATION
ATL & MEDIATV & VOD
CinemaOOH & PressPaid Social
EVENTS & PR
ON TRADE
OFF TRADE
SOCIAL
DIGITAL
Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
#BeerMatch#BeerClub
TV 30 & VOD
Website enhancements #BeerMatch enhancements eg TESCO, CRM
Consumer & Trade Programme
Collaborative Social Content + Grow Twitter + Grow FaceBook, Beer Style
Guide
Afternoon Tea
Marketing Awards
SIBA Beer X
Beer Day Britain
TABFT Social Programme
Tesco Autumn TBC Tesco Spring
Dine with Beer & Beer Club Dine with Beer & Beer Club TBC
BBPA Dinner
Beer Writers Guild
Strat Planning Sign off Wave 2 Tracking
CEO Decision
Stakeholder Interviews
Tesco BeerClub & BeerMatch
2nd Burst VOD
OOH
Cinema
Sainsbury & Tesco Summer
Press TBC
9
WE ARE BEGINNING TO BUILD STRONG MOMENTUM !
WE NEED BUILD MOMENTUM FURTHER & PROVE TABFT CAMPAIGN…
11
1. Increases reach & attitude change
2. Converts attitude change to behavioural change
3. Secures tangible industry support & investment to amplify TABFT in On & Off Trade
4. Demonstrates our beer category influence & credibility within industry & with key stakeholders
5. Delivers quantified results > KPIs to secure re-investment in 2016 !
Overall Programme KPIs
Campaign & Beer Image #
ATL & Digital >industry norms
Campaign reach & recognition vs eq media weight norms
Suited to wide range of people; A drink for men & women
Wide range of beer styles available
Suited to a range of occasions
High quality
Perfect drink to accompany food
Consumer Behaviour
Beer consideration
Beer preference (first preference)
Number of occasions beer considered the
perfect drink
Amplification Category Performance
Category Growth (BBPA tracker)
Kantar / TNS overall beer market &
consumer review #
On & Off Trade sales uplift in outlets that run programme
& feedback
Retailers & Pub Cos Support -£, Time &
Space
BBPA member support for campaign ~
Diageo & BBPA sign up to fund in 2016
IPSOS & Kantar evaluation of
Tesco activation *
~ BBPA member questionnaire – June* IPSOS & Kantar research in Tesco – May & June # Wave 2 TNS & Kantar consumer tracking – in field in Aug; results in September + optional wave 3 & category review in October
• We have grouped all KPIs into 4 categories • We have defined `quantified` targets & identified how we will measure delivery
OVERALL PROGRAMME KPIS: PROPOSED TARGETS
14
KPI 2014 Pre Wave (Nov) 2014 Wave 1 (Dec) 2015 Target (Wave 2 - Aug) 2015 Achievement
Campaign & Beer Image
ATL & Digital outperforms vs norms on all key measures N/A Yes Yes
Reach & Recognition > / = equivalent media weight norms N/A Yes Yes
Suited to a wide range of people 48% 49% 51%
Wide range of different styles of beers available 57% 57% 59%
Suited to a range of occasions 46% 51% 53%
Perfect drink to accompany food 26% 28% 30%
High quality 28% 32% 34%
A drink for men & women 22% 26% 28%
Consumer Behaviour
Beer consideration (current usage + future consideration) 77% 75% 79%
Beer preference (first preference) 59% 56% 61%
Av no of occasions when beer considered perfect drink 10.1 10.4 10.6
Increase in penetration (past 1 month purchase) 75% 73% 77%
Increase in beer category dwell time & increased claimed purchase (IPSOS) N/A N/A Increase vs Control
Stores
OVERALL PROGRAMME KPIS: PROPOSED TARGETS
15
KPI 2015 Target 2015 Achievement
On Trade Programme Amplification
Estimated £ value of support (time, space, execution, beer, £) from Pub Cos £100,000
Activities executed in a range of pub companies Activation in at least 4 Pub Cos
Beer sales uplift in Ember Inns & Nicholsons Inns % increase in overall beer sales
Positive feedback from Ember Inns, Nicholsons, Titanic & Everards Positive feedback; desire to repeat activation
Active interest from other Pub Cos to run activities / support campaign Active discussions / plans in development with 2-3 other Pub Cos
Off Trade Programme Amplification
Estimated £ value of support from Retailers (time, space, execution, beer, £) £350,000
Activation in major off trade retailer Activation in at least 2 major retailers
Beer sales uplift in Tesco – measured by Kantar / Dunhummby % Beer category growth during programme
Positive feedback from Tesco & support to run additional activations Positive feedback; desire to repeat activation
Active interest from other major retailers to run activities / support campaign Active discussions / plans in development with other major retailers
Positive feedback from BBA members – SIBA, CAMRA, Cask Marque Positive feedback; tangible support for campaign
Positive feedback on campaign from BBPA members - measured by BBPA survey Positive feedback; tangible support for campaign
Confirmed funding from other brewers for 2016 Diageo & /or BBPA
Beer Category Performance
Category value growth – measured by BBPA growth tracker +1%
Positive growth & momentum in beer category - measured by Kantar & TNS Demonstrable growth & momentum
EXAMPLE OF AGENCY KPIS - 2014 MEDIA
16
KPI
Awareness Primary Impressions 1,792,016 7,571,447
Paid (seeded) views of TABFT content
21,838 65,150
Social Lift 1.3x 1.2x 1.3
20% 23% Improved CTR WoW following additional brand keywords being added into the account from our Broad match campaign
101,546 260,468 Continued good performance due to strong view rat. Given current performance, we estimate we will surpass campaign targets
100% 100%
£0.09 £0.10
201Top shows have included Live football, I'm A Celeb, Downton Abbey, 8 out of 10 Cats, Speed with Guy Martin, movie Hancock, The Walking Dead, Live Grand Prix, Rude Tube and movies such as The Departed and American Gangster
5,203,993 Delivered in full
20%
451,113
£0.10
0.67%Good initital CTR for first 3 weeks but has then fallen away. Perhaps the need for refresh of format for next campaign after a certain level of impressions
17,558,725Xaxis has over paced across RTB, seeing over half our planned impressions delivered out over the weekend, which has skewed our CTR. This is currently being investigated along with compensation.
0.06%
1,217,497
0.07%
3,920,441 Currently no activity live on Facebook.
85,435
Engagement Secondary
Primary
Secondary
Buzzfeed Partnership
YouTube
PPCSecondary
Primary
Brand Protection
AwarenessSecondary
20%
£0.10
CTR
Views
CPV
Impression Share
Industry Benchmarks
0.80%
0.14%
Awareness
Awareness
Awareness
VOD
Secondary Impressions/ Reach
Impressions
CTR
52
997,937
0.23%
Organic 420,000
Total 65,875
Paid 57,375
Paid 13,800,000
Digital Display
Twitter Engagement
Secondary Impressions
Impressions
CTR
W/C 24 11 2014 Activity Objective KPIs Notes/HighlightsTracking Red / GreenResults to date
Primary
Facebook Engagement
Primary
Secondary
10,489,790
135,100
1.3x
90 - 100%
Total 6,307,500
Paid 5,887,500
TV
Campaign Target
225
5,200,000
0.80%
49,29,108
0.14%
Primary Engagements
Total 118,850
Paid 117,750
Organic 1,100
Primary Engagements
Organic 8,500
Primary TVRs
Organic 250,000
Currently no activity live on Facebook.
209 5,914
281,916 7,763,216
170,489 3,991,881
111,427
488
Not many impressions delivered this week as we are currently only serving ads in keyword search results
21,367
0
19,985
0
3,292 139,017 Only running keyword targeted promoted tweets in search results. Would recommend refreshing creative and going forward with more keyword and @handle targeted timeline activity.
17,969
3,771,335
3,501 144,931
488 3,398
WE HAVE A STRONG PROGRAMME FOR 2015
Jan
STRATEGY &EVALUATION
ATL & MEDIATV & VOD
CinemaOOH & PressPaid Social
EVENTS & PR
ON TRADE
OFF TRADE
SOCIAL
DIGITAL
Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
#BeerMatch#BeerClub
TV 30 & VOD
Website enhancements #BeerMatch enhancements eg TESCO, CRM
Consumer & Trade Programme
Collaborative Social Content + Grow Twitter + Grow FaceBook, Beer Style
Guide
Afternoon Tea
Marketing Awards
SIBA Beer X
Beer Day Britain
TABFT Social Programme
Tesco Autumn TBC Tesco Spring
Dine with Beer & Beer Club Dine with Beer & Beer Club TBC
BBPA Dinner
Beer Writers Guild
Strat Planning Sign off Wave 2 Tracking
CEO Decision
Stakeholder Interviews
Tesco BeerClub & BeerMatch
2nd Burst VOD
OOH
Cinema
Sainsbury & Tesco Summer
Press TBC
16
TV/VOD/Cinema Out of HomePaid Social – FaceBook, Twitter &
Discover more at BeerForThat.com
Discover more at BeerForThat.com
Get a food and beer match by
tweeting @BeerForThat
Tesco On Trade
@BeerForThat profiles
OR
Website home page ; age gate & email
capture
Message
Destination Website home page; age gate & email capture
Discover more at
BeerForThat.com
Website home page ; age gate & email capture
CALL TO ACTION STRATEGY BY WORK STREAM
Join us for #BeerClub
Tell us your #BeerForThat
Discover more at
Tesco.com/BeerForThat
Website home page; age gate
& email capture
Tesco Website; TABFT page;
styles information,
advert etc
Discover more at BeerForThat.com
#BeerForThat
Website home page; age gate
& email capture
17