Maximizing Your Return on Employee Investment (ROEI)

©2014 Net@Work Inc.

Maximizing Your Return on Employee Investment (ROEI)

Start Time: 2:00 pm ET

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Webinar Details Presentation is roughly 1 hour

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Today’s Presenter

Lissa Johnsen, CMC, CITP, CPA Employer Solutions Practice Director & Consulting Manager • Over 25 years in accounting, HR solutions

• Sage Certified trainer and consultant for Sage HRMS plus many

ERP solutions as well

• Owned own business for over 15 years

• Focus on process and ROI as much as on the technical solution

• Leading Net@Work’s initiative to HRMS solutions to all of our

clients


Overview Solutions

ERP/Accounting System

Implementations

CRM System Implementations

HRMS/Employer System

Implementations

Web Development & eCommerce

Mobile Application

Development

Document Management /

SharePoint

Business Intelligence, Analytics & Reporting

IT Infrastructure, Cloud & Managed Services


Goals for Today

Value of Good

Employees

Achieving Return on Employee Investment

Benefiting from Return

on Employee Investment


RAISE YOUR HAND

DOES YOUR COMPANY PROVIDE GOOD

SERVICE?


RAISE YOUR HAND

DOES YOUR COMPANY GENERATE GOOD

IDEAS?


RAISE YOUR HAND

IS YOUR COMPANY EFFICIENT OR PRODUCTIVE?


But can a company or organization actually …

by itself … generate ideas, give good service, be

efficient or productive?


People make all of those things Happen.

NO a COMPANY or ORGANIZATION

CAN NOT!


Some Thriving ….

Others struggle to stay

in business

Difference between a good

company

And a truly great

company


IT’S PEOPLE!!!


Value of People

• Unique and biggest asset

• For most---largest expense or better put, its largest investment

• Treat employee related expenses as an investment in the workforce.


ROEI

Like any other investment …

This critical company investment must yield a healthy return.

Return on Employee Investment

(or ROEI)


Cost vs. Investment


Employee engagement is “the level of commitment and involvement an

employee has towards their organization and its values”*

* Nitin Vazirani, “Employee Engagement,” Working Paper for the SIES College of Management Studies, 2007.

Engaged Employees


Engaged Employees

“Most leaders and organizations know the difference between a fully engaged worker and one that is marginally engaged or disengaged.

The former brim with enthusiasm, they contribute ideas, are optimistic about the

company and its future, are seldom absent from work, they typically stay with the organization

longer and are among the organization’s most valuable ambassadors.”*

Allan Schweyer, “The Economics of Engagement,” Human Capital Institute

and Enterprise Engagement Alliance, June 2009, p.2.


JUST SHOUT OUT IDEAS

TOP REASONS GOOD EMPLOYEES LEAVE


Top Reasons GOOD People Leave

• Poor Management • Poor Senior Leadership • Lack of Career Growth & Advancement Opportunities • Poor Communications • Pay • Lack of Recognition • Lack of Training • Excessive Workload • Lack of Tools and Resources • Lack of Teamwork


Increase Employee Retention

Areas to invest

1. Information 2. Communication

3. Work environment 4. Employee engagement 5. Employee recognition

6. Training 7. Compensation and benefits


Information Communication

• Informed Decisions

• Identify Top Performers

• Determine Employee Needs

• Workforce Decisions (new roles, restructure, new hires)

• Publish Mission, Vision & Values

• Easy Access to Handbook

• Clear Job Expectations

• Feedback Goals

• Employee Portals


Work Environment Employee Recognition

• Workspace

• Company Events or Team

• Team Building areas

• Social Media for collaboration & networking

• Finding Relevant Information (portal)

• Awards, Rewards &

Incentives

• Formal & Informal

• Frequently recognize

• Link rewards to objectives or values

• Performance System


Training

• Career Development • New Skills for projects or challenges • Higher Positions • Management Training • People or Leadership Skills • Team Building • Plan & Track goals and programs • Critical Certifications or Skill Sets • Avoid career “ruts”


Compensation and Benefits

Adequate and Competitive Compensation

Financial Security – pension, life ins., disability

Health, Vision, Dental, HAS

Work / Life Balance

Tuition Reimbursement

Onsite Lectures

Other perks Gym Memberships Savings Clubs

Best employees NOT stay long if undercompensated or lacking in benefits


HRMS: Helps provide ROEI


HRMS: Helps provide ROEI

Selecting and attracting talent Getting the best out of talent Employee motivation and retention Providing crucial information Automating processes


REMEMBER …. Top Reasons GOOD People Leave • Poor Management • Poor Senior Leadership • Lack of Career Growth & Advancement Opportunities • Poor Communications • Pay • Lack of Recognition • Lack of Training • Excessive Workload • Lack of Tools and Resources • Lack of Teamwork

From International Association of Administrative Professionals study


Engaged Employees • Work more effectively, instead of just working more • Find ways to improve • Share information with colleagues • Develop creative solutions • Provide suggestions • Speak up for the organization • Try harder to meet customers’ needs, leading to repeat business


Goals for Today

Value of Good

Employees

Achieving Return on Employee Investment

Benefiting from Return on Employee Investment


Sage HRMS Webinars

Net@Work Employer Solutions

Webinar Series www.netatwork.com/hr_webinar_series.asp

******************

All Attendees Complimentary White Paper on ROEI

http://www.netatwork.com/hr_webinar_series.asp


Questions? For additional information, please contact:

Lissa Johnsen, CMC, CITP, CPA

Employer Solutions Practice Director and Consulting Manager

[email protected]

Ext 4609

mailto:[email protected]

Maximizing Your Return on Employee Investment (ROEI)

Recruiting & HR

Transcript of Maximizing Your Return on Employee Investment (ROEI)