Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit:...

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Maxim Integrated Global Failure Analysis (FA) Vision Empower industry leading technologies, protect product brand promises, and be the competitive advantage for Maxim Integrated. Mission Deliver timely, innovative, and cost effective failure analysis solutions to empower industry leading technologies and delight our customers. Strategies Develop innovative failure analysis solutions to drive manufacturing and design improvements. Deliver cost effective systems and methods to reduce cycle time. Provide the highest quality services to internal and external customers through investigations into device performance and failures. Develop a community of world class technical leaders through competence training, career development, and team work. Facilities Maxim Integrated maintains three, state-of-the-art, failure analysis facilities to support our global customers and manufacturing base. Like the rest of Maxim, the FA labs use the ISO 9001:2008/TS16949:2009 and ISO14001:2004 quality system guidelines to help drive continuous improvement, reduce defects, and maintain an environmentally-friendly workplace. Compliance to these quality and automotive system specifications is confirmed through regular, independent audits. FA Labs HQ, San Jose, CA Beaverton, OR Cavite, Philippines

Transcript of Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit:...

Page 1: Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit: • If you purchased your parts direct from Maxim, then follow the steps below to

Maxim Integrated Global Failure Analysis (FA)

Vision

Empower industry leading technologies, protect product brand promises, and be the competitive advantage

for Maxim Integrated.

Mission

Deliver timely, innovative, and cost effective failure analysis solutions to empower industry leading

technologies and delight our customers.

Strategies

• Develop innovative failure analysis solutions to drive manufacturing and design improvements.• Deliver cost effective systems and methods to reduce cycle time.• Provide the highest quality services to internal and external customers through investigations into device

performance and failures.• Develop a community of world class technical leaders through competence training, career development,

and team work.

Facilities

Maxim Integrated maintains three, state-of-the-art, failure analysis facilities to support our global customers and manufacturing base. Like the rest of Maxim, the FA labs use the ISO 9001:2008/TS16949:2009 and ISO14001:2004 quality system guidelines to help drive continuous improvement, reduce defects, and maintain an environmentally-friendly workplace. Compliance to these quality and automotive system specifications is confirmed through regular, independent audits.

FA LabsHQ, San Jose, CA

Beaverton, OR

Cavite, Philippines

Page 2: Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit: • If you purchased your parts direct from Maxim, then follow the steps below to

Basic Analysis Flow

To ensure the highest level of success, a step-by-step approach is used.

Parts Received

Optical Inspection

X-Ray

ATE

Pass or Fail?BenchTest

Issue Corrective

Action

Issue Report

Return to Customer

for Correlation

Issue Report

ATE Bench Duplication

Curve Tracing

Fault Isolation

Deprocess

Issue Report

Pass

Fail

Pass

Fail

Pass or Fail?

Page 3: Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit: • If you purchased your parts direct from Maxim, then follow the steps below to

Tools and Techniques

To unravel the most complicated issues, Maxim Integrated invests in the latest failure analysis equipment to maintain its state-of-the-art capabilities. A few examples are included below.

Emission Microscopy

With this technique, sample light emission is imaged while the device is in the failing state; anomalous sites often indicate damage to the silicon.

Optical Beam Induced Resistive Change (OBIRCH) Changes in sample current are monitored while a laser scans across the suspect region; anomalous sites

generally indicate shorts/leakages.

Pin 35

Anomalous

EMMI Site

Pin 1

Pin A1

Anomalous

OBIRCH

Site

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Thermography Differential temperature resolution of < 1 mK can be imaged after a few seconds; < 10 µK after a few hours.

Thermal hot spots, possibly indicating failure sites, can be identified on stacked die or through packages.

3D X-Ray with Computer Tomography

Numerous x-ray images are systematically collected and assembled into a three-dimensional (3D) model;

software is then used to “slice” the images to better view possible defects. This technique is very effective at

identifying shorts, cracks, and opens.

Pin 1

M0

ESD Protection Structure

for EN/UVLO (Pin 14)

Latch Up Leakage Failure

PCB Mounted DeviceIC Module with Inductor

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Nanoprober Electrical measurements on small, individual transistors are possible with this tool; technologies ≤ 90 nm are

routinely investigated.

Scanning Capacitance Microscopy Using atomic force probes, the diffusion regions for a single transistor can be imaged.

Probe A: PBody Probe B: Source

Probe C: Drain

Probe D: Not Used

Probe E: Gate

-1.E-04

-8.E-05

-6.E-05

-4.E-05

-2.E-05

0.E+00

2.E-05

4.E-05

6.E-05

8.E-05

1.E-04

0.0 1.0 2.0 3.0 4.0 5.0 6.0

Gate

Drain

Source

PBody

Gate Voltage (V)

Cu

rre

nt

(A)

Probe PlacementAFM Probes IV Measurements

B/S B/SD

Cross SectionLocation

SCM Results

PWSA

Substrate

Deep N-Well

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Dual Beam Focused Ion Beam (FIB) with STEM Detector With both electron and ion beams, this failure analysis workhorse can both cut and image. Laminae are

created, removed, thinned, and then imaged with the Scanning Transmission Electron Microscopy detector.

This equipment is routinely used to thin samples for improved resolution.

Plasma Focused Ion Beam (FIB) Using an inductively coupled Xe+ plasma, this FIB cuts up to twenty-times faster. High milling rates are needed

to investigate package issues and perform large area device modifications.

Omniprobe

Omniprobe

STEM

Sample

Sample Lift Out

100 µm

Backside EditsPackage Cross Sections

Jumper

44 µm

Deep

Solder Ball

Printed Circuit Board

Silicon Die

100 µm

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Bench Testing

Failure analysis electrical verification includes more than just Production testing. If Automated Test Equipment

(ATE) results do not confirm the customer’s complaint, Maxim Failure Analysis, working in conjunction with

other company experts, does their best to duplication the customer’s conditions during bench testing. If it is

determined that Maxim’s Production screens missed something, a corrective action request is generated and

the test coverage issue is addressed.

A bench testing example, Transmitter OFDM 64QAM error vector magnitude (EVM) testing, using the MAX2832 2.4 GHz to 2.5 GHz, 802.11g RF Transceiver with Integrated Power Amplifier (PA), is included below.

Data Reporting

At the conclusion of an investigation, a comprehensive written report is generated, reviewed extensively by Maxim Integrated management, and then shared with the customer. If deficiencies in Maxim’s product or procedures were uncovered, an Eight-Discipline (8D) corrective action request is generated and tracked through completion by a dedicated staff of Maxim engineers and managers. All results are stored in a searchable database to make sure failure patterns and past results are not overlooked; this procedure and database has been in service since 1988.

Request for Failure Analysis

If a customer believes that product does not meet contractual requirements, they can return material for failure analysis. Maxim will respond with a complete and timely report that addresses the customer’s complaint and possible causes for any non-conformance; a formal, 8D, corrective action response is issued, when appropriate.

To return material for failure analysis and/or credit:

• If you purchased your parts direct from Maxim, then follow the steps below to initiate a failure analysis. If you purchased your parts from an authorized distributor, please contact the distributor to initiate a failure analysis. If you did not purchase your parts direct from Maxim or from an authorized distributor, then we are unable to perform a failure analysis.

• Contact your regional Maxim Direct Offices.

Page 8: Maxim Integrated Global Failure Analysis (FA)To return material for failure analysis and/or credit: • If you purchased your parts direct from Maxim, then follow the steps below to

• A Customer Operations representative will provide a Returns Material Authorization number (RMA No.), the proper shipping address, and routing instructions. There are multiple failure analysis labs so it is important to confirm the laboratory location with your Customer Operations representative prior to shipment.

• Please ensure the RMA No. and "ATTN. RECEIVING" is clearly marked on the outside of each box.

• FA Request Form (DOC, 56kB)