Maven Gig Commercial Rental Agreement Please read these Terms of Service carefully as they contain important information about your legal

rights, remedies, and obligations. By participating in the Maven Gig Program, you agree to follow

and be bound by these Terms of Service.

THESE TERMS OF SERVICE INCLUDE AN AGREEMENT TO MANDATORY INDIVIDUAL

ARBITRATION, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY DISPUTE RELATED

TO THE MAVEN GIG PROGRAM, THESE TERMS OF SERVICE, OR MAVEN’S PRIVACY

STATEMENT TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN

COURT. THE DISPUTE RESOLUTION PROVISION ALSO INCLUDES A CLASS ACTION

WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ARBITRATION OF ANY

DISPUTE INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION. THESE TERMS OF

SERVICE ALSO INCLUDE A JURY WAIVER. MORE INFORMATION ABOUT THE

ARBITRATION AND CLASS ACTION WAIVER CAN BE FOUND IN SECTION 14 BELOW.

Safety. While using Maven Gig, you must obey all laws, traffic rules, and traffic regulations governing the

operation of Maven vehicles and peer car sharing owner vehicles. You will not access or use Maven Gig in

a manner that violates any law, rule, or regulation. Without limiting the foregoing, it is your sole

responsibility to exercise discretion and observe all safety measures required by law, traffic rules, and traffic

regulations while using Maven Gig. Failure to meet these requirements or in any way operate vehicles

safely may result in account deactivation.

Maven Member Experience is a team of dedicated OnStar representatives that can assist in answering your

questions and concerns (“Member Experience”). They can be reached at 1-844-HIMAVEN (1-844-446-

2836). If you have questions about these Terms of Service or the Maven Gig Program generally, please

contact Member Experience.

For EMERGENCY situations, call 911 or press the red OnStar button in the Vehicle for assistance. For

roadside assistance services, press the blue OnStar button in the Vehicle to request OnStar Services or to

speak with an OnStar advisor.

Last Revised: December, 2019

Welcome and thank you for your interest in Maven Gig!

Maven Drive LLC (“Maven”, “we”, or “us”), provides a car sharing service called Maven Gig that allows

eligible and approved Maven users (referred to throughout this Agreement as “Renter” or “you”) to reserve

and rent Maven vehicles (“Vehicles”) for your lawful and legitimate commercial use of the Vehicles, such

as participation in rideshare or delivery programs (“Commercial Platforms”). Your use of these

Commercial Platforms is referred to through this Agreement as “Commercial Use.” These Terms of

Service ("Terms") constitute a legally binding agreement ("Agreement") between you and Maven

governing your access to and use of our mobile application (the "Maven App") and all car sharing and

associated services (collectively, "Maven Services"). The Maven App and Maven Services together are

collectively called the “Maven Gig Program.”

Our Privacy Statement outlines how we use and safeguard your information. You understand that by

participating in the Maven Gig Program, you consent to the collection, use, and disclosure of your

personally identifiable information and aggregate data described in our Privacy Statement, and to have your

personally identifiable information collected, used, transferred to, and processed in the United States.

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We may update, modify, or amend the terms of this Agreement from time to time during your participation

by posting the updates on our website or otherwise making the updates available to you. It is your

responsibility to frequently review the updates during your participation in the Maven Gig Program. You

may cancel your participation in the Maven Gig Program at any time by providing notice to Member

Experience or as otherwise provided in this Agreement.

RELATIONSHIP OF PARTIES

1.1. You understand and agree that:

1.2. The obligations under this Agreement are individual to you and are not assignable or transferable,

except where explicitly stated in this Agreement;

1.3. You are the only person authorized to operate a Vehicle that you reserve and rent under this

Agreement, except where other persons are authorized by law, such as any person who operates

the Vehicle during an emergency situation to drive to a medical facility. Besides other rights and

remedies that we may have in this Agreement, if you allow someone who is not an authorized driver

to use a Vehicle rented by you, you may be removed from the Maven Gig Program;

1.4. The Maven Gig Program is limited to making Vehicles available to you, subject to the terms of this

Agreement. Maven does not operate or manage the terms under which you provide transportation

or delivery services for a Commercial Platform. Participation in the Maven Gig Program is not a

future guarantee of your ongoing status as an approved driver for any Commercial Platform;

1.5. You are not operating any Vehicle that you reserve and rent under this Agreement or the Maven

Gig Program under the supervision, direction, or control of Maven or any of its affiliated

companies; and

1.6. You are not, and will not seek to be treated as, an employee of or independent contractor of Maven

or any Maven affiliate. You further agree that you have no expectation of and are not entitled to

compensation, wages, or benefits from Maven or any Maven affiliate.

ELIGIBILITY REQUIREMENTS

2.1. Please note that your participation in the Maven Gig Program is subject to our approval in our sole

discretion and your participation may be denied or terminated based on changes to eligibility

criteria, updated from time to time. You must meet and continue to meet during your participation

in the Maven Gig Program the following eligibility requirements, which you represent and warrant

that you meet at this time:

2.2. You are at least 21 years of age (for New York Renters: 18 years of age);

2.3. You are and will remain in compliance with all applicable laws, regulations, and local ordinances

related to your participation in the Maven Gig Program, operating Vehicles, or your Commercial

Use of the Vehicles;

2.4. More than 51% of the miles driven over the Rental Term (defined in Section 5 of this Agreement)

will be for Commercial Use;

2.5. You will only drive the Vehicle for Commercial Use in the market where you picked up the

Vehicle;

2.6. You do not have a current outstanding balance with Maven;

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2.7. You possess a valid United States driver’s license issued by the jurisdiction in which you reside

that is not modified, suspended, revoked, or restricted (except for corrective lens) and will present

it to Maven upon reasonable request. The driver’s license must be valid for the entire Rental Term.

You may also be required to verify that you are the person included on the driver’s license by

providing a selfie image of your face from the mobile device enrolled for Maven Services.

2.8. You have not been involved in:

• Any single accident (regardless of fault) resulting in damages to a Vehicle amounting to

more than $5,000 where Maven is unable to recoup the cost of the damages from you; or

• Three (3) accidents (regardless of fault) involving a Vehicle within a twelve (12) month

period of time.

2.9. You have not been convicted in the last 5 years of any of the following violations:

• Driving while your driver’s license is restricted, suspended, revoked, or denied;

• Vehicular manslaughter, negligent homicide, felonious driving, or felony with a vehicle;

• Operating a vehicle while impaired, under the influence of alcohol or illegal drugs, or

refusing a sobriety test;

• Failure to stop or identify after a crash (includes leaving the scene of a crash, hit and run,

and giving false information to an officer);

• Eluding or attempting to elude a law enforcement officer;

• Traffic violations resulting in death or serious injury; or

• Any other significant violation warranting restriction or suspension of license.

2.10. You consent to and authorize Maven and Maven’s affiliates, to the extent permitted by applicable

law, to perform or have performed a background check of you and your driving history and/or

driving record to verify eligibility to participate in the Maven Gig Program prior to and from time

to time during your participation. You have reviewed and understand the information, statements,

and notices in the Background Check Disclosures, the State Law Disclosures, and the California

State Law Disclosures, described in more detail at the end of this Agreement, and this background

check authorization.

2.11. You will immediately notify Member Experience if your driver’s license expires or is in any way

modified, suspended, restricted, or revoked, or if you no longer meet an eligibility requirement.

2.12. You understand and agree that, in the event Maven receives notifications by prosecution authorities

of violations of laws, regulations, or rules, including traffic rules, allegedly committed with a

Vehicle, Maven will be entitled to provide your complete and accurate data (full name, date of

birth, address) to the respective prosecution authorities.

2.13. You are otherwise eligible under and will comply with all applicable laws and regulations,

including any export controls, economic sanctions, or other related laws and regulations, in relation

to your participation in the Maven Gig Program.

2.14. We reserve the right to suspend or remove you from the Maven Gig Program in our sole discretion,

including but not limited to our discovery of your non-compliance with the foregoing eligibility

requirements.

2.15. You may not register more than one (1) Maven account (“Account”) unless we authorize you to

do so. You may not assign or otherwise transfer your Account to another party.

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YOUR RESPONSIBILITIES

3.1. You agree that you are solely responsible for:

3.2. Complying with all applicable laws, regulations, local ordinances, and this Agreement, including

the Rules of Use set forth in Section 16 below (the “Rules of Use”);

3.3. Any loss of, or damage to, goods and personal belongings in or on the Vehicle whether owned by

you or third parties;

3.4. Any traffic, moving, or parking violation citations, fines, or other penalties incurred by your use of

the Vehicle and providing evidence of payment to Maven when a paper ticket is issued to you.

Without limiting or altering any insurance or indemnification obligations in this Agreement, you

will cooperate with us in the defense of any claims or lawsuits against us related to your use or

possession of the Vehicle;

3.5. All fines, forfeitures, and penalties incurred by your use of the Vehicle;

3.6. In EMERGENCY situations, calling 911 or pressing the red OnStar button in the Vehicle for

assistance;

3.7. Immediately notifying Maven of any event that involves theft, attempted theft, vandalism, Vehicle

damage of any kind, or impact with a vehicle, object, or pedestrian (injured or not) even if there

appears to be no damage to the Vehicle, by calling (800) 572-2936 to speak with a Maven incident

management advisor. If a Vehicle involved in any such event needs service or repair, you are

required to report it to Maven as well as file a police or security report within 24 hours of the

incident in order to prevent being charged for continued rental fees after the event;

3.8. Following the incident/accident procedures contained in the glove box of the Vehicle, and

cooperating with Maven’s claims administrators in the investigation of any incident/accident;

3.9. Promptly bringing the Vehicle to an approved service location (specific local GM dealers or other

service location as designated by Maven) when notified that a Vehicle needs service or repair (a

“Service Event”);

3.10. Immediately notifying Maven of a Service Event that requires more than 24 hours to be serviced;

3.11. Keeping your personal information, including email address, driver’s license, and payment

information, up-to-date within your profile on the Maven App; and

3.12. Maintaining the confidentiality and security of your Account credentials and not disclosing your

credentials to any third-party. You must immediately notify Member Experience if you know or

have any reason to suspect that your credentials have been lost, stolen, or otherwise compromised

or if any actual or suspected unauthorized use of your Account occurs. You are responsible for any

activities conducted through your Account.

3.13. You further agree that Maven may verify any update to your personal information to determine

whether you continue to be eligible for the Maven Gig Program. Maven will in no way be

responsible or liable for any fines, damages, penalties, or any other costs or liabilities resulting

from your failure to provide Maven with up-to-date personal information.

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ONSTAR SERVICES AND THE COLLECTION, USE AND

SHARING OF INFORMATION

4.1. To provide the Maven Gig Program to you, we will collect, use, and share certain information about

you (that you have provided to us), your use of the Vehicle, and the OnStar services equipped in

the Vehicle. You consent to our collection, use, and sharing of this information as described within

the Privacy Statement, the OnStar Terms and Conditions and Privacy Statement, and as

summarized below. The OnStar Privacy Statement is posted at

https://www.onstar.com/us/en/footer-links/privacy-policy.html.

4.2. We will collect your name, address, telephone number, email address, driver’s license number, date

of birth, the driver’s license expiration date and state of issuance and, if you have a Pennsylvania

driver’s license, the last four digits of your social security number. This information will be

provided to our trusted service provider to perform a background check of your driving history

and/or driving record, so we can confirm your eligibility to participate in the Maven Gig Program.

We may also use this information to conduct screening to ensure you are not included on any U.S.

or other government lists of restricted parties.

4.3. We will collect your billing information, including your name, credit card number, credit card type,

expiration date, and CVV number to provide the information to our trusted payment service

provider, so we can process your payments for the Maven Gig Program.

4.4. All Vehicles have OnStar services. To the extent permitted by law, we will actively collect

information related to your use of the Vehicle through these OnStar services. This information

includes, but is not limited to: Vehicle location data, Vehicle make/model/trim, performance data,

time of use, ignition on/off status, odometer, oil life remaining, tire pressure, high/low impact

events, and use of individual OnStar services.

4.5. To the extent permitted by law, the Vehicle may be equipped with active cameras which record

images inside the Vehicle (including images and activities of the driver and passengers) and images

outside of the Vehicle. You consent to this recording and to our collection, use, and sharing of

these recorded images as described in our Privacy Statement.

4.6. We will also collect information from the device through which you access the Maven App, such

as device location, to provide Maven Services to you and to enable certain OnStar services, such

as remote door lock/unlock.

4.7. The Maven App is used to manage Vehicle reservations in the Maven Gig Program. Your use of

the Maven App is subject to this Agreement, the End User License Agreement, the Privacy

Statement for the App, and the OnStar Terms and Conditions and Privacy Statement.

RESERVATIONS

5.1. You must make a reservation in advance for an available Vehicle utilizing the Maven App. You

will receive a confirmation of when and where the Vehicle will be ready for pick-up. The Vehicle

will automatically be reserved for your use for an initial rental term (“Initial Term”) of twenty-

eight (28) days. Maven may make the rental term renewable in its sole discretion. If Maven decides

to make the Initial Term renewable, and you wish to renew, you will be asked to agree to the

renewal after receiving notification sent to you (collectively the Initial Term and any renewal term

are referred to as the “Rental Term”).

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5.2. You may cancel or modify your reservation at no charge up to 12 hours prior to the time that the

Initial Term is scheduled to begin. You will pay Maven the daily rental cost of the Vehicle for any

reservation cancelled or modified less than 12 hours prior to the time the Initial Term is scheduled

to begin.

5.3. You will have the option to return the Vehicle after the first week with at least 24 hours prior notice

(“Early Return”). In the event of an Early Return, the applicable fees will be prorated to reflect

less than a full Initial Term usage. You will be provided with at least two (2) weeks’ notification

prior to any price changes. You will be allowed an Early Return if you do not wish to continue the

Rental Term at the changed rate.

5.4. Maven will put a pre-authorization hold of $400 plus applicable taxes on the credit card or other

payment method that you have on file with Maven prior to your Rental Term.

FEES

6.1. All fees and charges plus applicable taxes and surcharges will be charged to the payment method

you provide in the Maven App. Any credit or debit card you provide as your payment method must

be linked to a financial institution in the U.S. or Canada. Maven does not accept cryptocurrency or

prepaid credit, digital, or gift cards as a method of payment. This payment method must be your

own credit or debit card issued to you and for you. The following fee table lists some of the

additional fees that may apply to your participation in the Maven Gig Program in addition to rental

fees (together, the “Fees”). You are responsible for any additional taxes that apply associated with

the Fees. Further details of the Fees are provided below the table.

Event: Fee: Frequency:

Cleaning required beyond normal

wear and tear (determined in

Maven’s sole discretion and

applying a common-sense standard)

Up to $150 Per instance

Late return $50 Per day, starting the day after the

Vehicle is due for return or service

Physical damage to vehicle

(Damage Responsibility Fee)

Up to cost to repair Per Service Event

Unauthorized driver fee $500 and removal from the Maven

Gig Program

Per instance

Evidence of smoking (scent,

physical remnants determined in

Maven’s sole discretion and

applying a common-sense standard)

$150 Per instance

Unfilled gas tank at return

Low battery charge for BOLT EV

Low oil life

$30 plus cost of refueling at the

market rate cost of fuel

$50 fee if returned with <50%

charge

Per instance

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$30 fee if returned with <10% oil

life

Vehicle returned to wrong location The actual cost to Maven to retrieve

the Vehicle and return it to the

proper location

Per instance

Vehicle items replacement cost (if

items are damaged or missing upon

return)

Based on value of item:

Toll Pass: $50

Phone mount: $15

Phone chargers: $15

BOLT EV electric charging cord:

$525

Lost EVgo charging card: $ 5

Vehicle Registration: $50

Replacement key: $250

Per instance

Ticket / violation processing fee $30 Per violation

Toll processing fee Up to $5.00 Per instance

Camera and Other Equipment

Damage Fee

$495 Per instance

6.2. Fees include:

6.3. Rental fees. You agree to pay rental fees per the then current usage rate listed in association with

the Vehicle chosen when making the reservation plus applicable taxes that are incurred in

connection with the rental of the Vehicle. Rental fees are subject to change during the Rental Term.

You will be notified two (2) weeks prior to any change in the rental fee and may opt for an Early

Return if you do not agree to the change in rental fee. You will be charged rental fees weekly during

the Rental Term. You may be due a partial refund, as provided in this Agreement, for Early Return

(as described in the preceding Section).

6.4. Regulatory fees. You are responsible for any additional fees that apply under applicable laws,

regulations, or ordinances related to your participation in the Maven Gig Program.

6.5. Taxes and surcharges. You are responsible for all applicable taxes for the rental of Vehicles under

this Agreement, such as any turnover, sales, use, excise, or consumption taxes that apply.

6.6. Late fees. If you do not return a Vehicle by the end of the Rental Term as described in this

Agreement, then you will pay Maven a late fee as listed in the above table for each day that the

Vehicle is late.

6.7. Tolls. You will be responsible for any tolls and toll evasion fees, fines, and similar fees

(collectively, “Tolls”) incurred while using the Vehicle, even if the Vehicle is equipped with a Toll

permit. If a Vehicle has a Toll permit, you will be charged for Toll charges incurred in using the

Toll permit. These charges may be imposed well after the end of the Rental Term due to delays in

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billing from the provider of the Toll permit. Tolls incurred may also be subject to a $5.00 processing

fee per instance.

6.8. Unfilled fuel tank fees. You must fill the fuel tank before returning a Vehicle. If a Vehicle is

returned with less fuel than at time of pick up, you will pay Maven an amount equal to the cost

incurred by Maven to fill the fuel tank plus a service fee listed above.

6.9. Reservation charges. You may cancel or modify your reservation at no charge up to 12 hours prior

to the time that the Initial Term is scheduled to begin. You will pay Maven the fee as listed in the

pricing provided in the Maven App for any reservation cancelled or modified less than 12 hours

prior to the time the Initial Term is scheduled to begin.

6.10. Tickets/violations fee. You are responsible for timely responding to and paying any charges for

parking tickets or moving violations incurred for the Vehicle during the Rental Term. If Maven

processes and pays the charges, you will be responsible for fully reimbursing Maven for the paid

charges and may be responsible for paying Maven an additional processing fee. You also authorize

us to provide your personal and payment method information to the charging authorities to process

a violation. You understand and agree that, if Maven receives notifications by prosecution

authorities of violations of laws, rules, and/or regulations allegedly committed with a Vehicle

rented by you, Maven may provide your complete and accurate data (full name, date of birth,

address) at the time of the alleged traffic rule violation to the respective prosecution authorities.

6.11. Cleaning fee. You will return the Vehicle to Maven with the exterior washed, the interior

vacuumed, and otherwise in a clean condition that is reasonably suitable for others to use. If you

fail to do so and Maven determines in its discretion that further cleaning is necessary (applying a

common-sense standard, for example, carpet or upholstery stains, offensive odors, residue from

smoking, or pet hairs), you will pay Maven a cleaning fee as listed above.

6.12. Unauthorized driver fee. In addition to Maven’s other rights and remedies in this Agreement for

use of a Vehicle by an unauthorized driver, you agree to pay Maven a fee as specified above plus

applicable taxes if you allow an unauthorized person to drive a Vehicle.

6.13. Wrong location return fee. In addition to Maven’s other rights and remedies in this Agreement,

Maven may charge you a wrong location return fee as listed above in the event that you return the

Vehicle to the wrong location.

6.14. Towing fee. You will be responsible for all towing costs associated with Vehicle tows due to the

Vehicle being out of gas, battery charge (for BOLT EVs), or any other reason resulting in towing

of the Vehicle.

6.15. Cameras and other hardware. You will not remove, modify, reverse engineer, or otherwise tamper

with any hardware or collateral installed in the Vehicle or the Vehicle itself. Violations of this

requirement will result in a $495 fine.

6.16. Other violations. In addition to Maven’s other rights and remedies in this Agreement, you agree

that Maven may, in its sole discretion, charge you a fee for the actual cost to Maven for each

violation of any term of this Agreement each time a violation results in a visit by Maven (or its

designate service provider) to the Vehicle to remedy the situation (for example due to towing,

impoundment, or other required interventions).

6.17. Payment. You will immediately pay Maven the above fees. Maven will collect the fees directly

from you and you authorize Maven to charge the amount of the fees to the payment method you

have authorized or through mechanisms Maven makes available to you from time to time. The

charges shall be paid at least weekly during the Rental Term. Certain fees may be charged at or

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after the end of the Rental Term, such as fees for Vehicle loss or damage as may be identified

during final inspection, or for unpaid tickets or Tolls that are identified after the Rental Term, as

provided in this Agreement. You must keep a valid payment method on file with Maven to pay the

above fees. You will receive a summary in your weekly statement from Maven with the breakdown

of fees during, and as applicable after, the Rental Term. Weekly rental fees will be assessed on a

pro-rata basis.

6.18. Cancellation & Refund Policy. If you cancel a reservation at least 12 hours prior to the start of the

Initial Term, you will be refunded the amount you paid at the time you made the reservation (except

for any deposits described as “non-refundable”).

6.19. If you are delinquent in payment or otherwise breach this Agreement, Maven may suspend or

terminate your participation in the Maven Gig Program. Maven reserves the right to assign you to

a third-party collection agency if you are delinquent in paying an outstanding balance.

ACCESS TO AND RETURN OF VEHICLES

7.1. Maven reserves the right to provide you a Vehicle or not within our sole discretion.

7.2. You will pick up a reserved Vehicle at the date, time, and location as specified in the reservation

confirmation email or in the Maven App.

7.3. At the end of the Rental Term, you agree to return the Vehicle to the Maven location as designated

in the Maven App after you make an appointment to return the Vehicle via the Maven App. The

Rental Term ends when you return the Vehicle to the specified Maven location in compliance with

this Agreement. For example, returning a Vehicle to the wrong location does not end the Rental

Term. You agree to return the Vehicle at the end of the Rental Term in the same condition that you

received it, excepting normal wear and tear, on the due date and at the time and location specified

at the time of the rental.

7.4. Failure to return the vehicle at the end of a Rental Term constitutes a breach of this Agreement and

may result in termination of your right to participate in the Maven Gig Program, recovery of the

Vehicle, late fees, and any other rights and remedies as provided in this Agreement and under

applicable law.

7.5. For rentals commencing in the District of Columbia:

7.6. For rentals commencing in Massachusetts: If the Vehicle is not returned within 48 hours of the

date due, we will report it to the police department as stolen or beyond our control under ALM ch.

266 §87A.

WARNING: Failure to return

this Vehicle in accordance

with the terms of this Rental

Agreement may result in a

criminal penalty of up to 3

years in jail.

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RECOVERY OF VEHICLE

8.1. Maven reserves the right to recover the Vehicle from you any time that the Vehicle is found to be

illegally parked, used to violate the law or this Agreement, or appears to be abandoned, in Maven’s

sole discretion.

8.2. Maven may also recover the Vehicle if Maven discovers that you made a misrepresentation to

obtain the Vehicle, have not serviced the Vehicle when notified of a requirement to do so, or have

not paid requisite fees and penalties in a timely manner. Any of these circumstances will result in

an immediate end to the Rental Term. You agree that Maven does not need to notify you in advance

of recovery. If the Vehicle must be recovered, you agree to pay the actual and reasonable costs

incurred by Maven to recover the Vehicle and agree that the costs will be charged to your payment

method on file.

ACCIDENTS, DAMAGE TO OR LOSS OF VEHICLE, RENTER

RESPONSIBILITY FOR LOSS OR DAMAGE

9.1. You must follow the incident procedures outlined in Section 3 of this Agreement.

9.2. If any damage or loss (such as theft or vandalism) occurs to a Vehicle while in your possession,

then you will be responsible for paying for the loss or repairs (“Damage Responsibility Fee”)

unless limited by Optional Vehicle Protection, described below. You are not responsible for normal

Vehicle wear and tear. Before each reservation, you must examine the Vehicle inside and out and

report any damage utilizing the provided Vehicle condition report to document any pre-existing

damage with photographs. You agree that in the event of a crash, theft, or other liability incident

during the Rental Term, you will immediately report the incident, as outlined in Section 3 of this

Agreement, and provide Maven and its agents with a copy of any reasonably requested information

relating to the incident, the allocation of fault or liability, and costs and expenses associated with

the incident, including any applicable insurance coverage. You are not responsible for late fees for

Vehicles stolen during the Rental Term if you immediately notify Maven of the theft as described

in Section 3 above.

9.3. Maven may recover Damage Responsibility Fee by charging the payment method that you have in

place with Maven or through other collection methods available to Maven, to the extent the cost of

damage and liability have been agreed upon between you and Maven. You hereby authorize Maven

to collect these amounts by charging the debit or credit card that you have on file with Maven.

9.4. Optional Vehicle Protection. For an additional, daily charge, Maven offers eligible Members the

option to purchase an optional vehicle protection package, called a “Damage Waiver,” to reduce or

eliminate your Damage Responsibility Fee for damages to your Vehicle. Before purchasing a

Damage Waiver, we recommend determining whether you already have rental vehicle

collision coverage through your credit card or personal automobile insurance policy that

would apply to and cover the Damage Responsibility Fee. Maven’s Damage Waiver is not

insurance and you have no obligation to purchase a Damage Waiver to reserve a Vehicle. In

states where permissible, Maven offers a partial Damage Waiver, so you will only be responsible

for damage or loss of the vehicle up to a capped amount, so long as you operate the Vehicle in

accordance with this Agreement and applicable state and local laws. The cost of the Damage

Waiver will vary based upon, among other things, the term and type of Damage Waiver purchased,

the Damage Responsibility Fee reduction amount, your location, driving experience and similar

factors. For full details, please see Maven Damage Waiver Terms and Disclosures.

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9.5. For rentals commencing in New York: You are responsible for (a) all physical damage to the

Vehicle, whether or not you are at fault; (b) mechanical damage related to an accident or caused by

your abuse or neglect; and (c) theft of the Vehicle up to its fair market value if it is established that

an authorized driver failed to exercise reasonable care or that an authorized driver committed,

aided, or abetted in the theft of the Vehicle. If you are responsible for any damage or loss of the

Vehicle, as detailed herein, your liability is limited to the lesser of the following by New York state

law: (i) the actual and reasonable costs that were incurred to repair the Vehicle, including fees for

towing, storage and impound, or the costs that would have been incurred if the Vehicle had been

repaired, which shall reflect any discounts, price reductions, or adjustments available to us; or (ii)

the fair market value of the Vehicle immediately before the damage occurred, as determined in the

applicable market for the retail sale of the Vehicle, less any net disposal proceeds.

INSURANCE

10.1. Various Commercial Platforms provide automobile liability insurance or auto physical damage

insurance for your Vehicle use while driving on their Commercial Platform. Such insurance shall

be primary and noncontributory to any insurance maintained by Maven except where otherwise

contemplated by statute. Maven provides Vehicle insurance for your permitted personal use of the

Vehicle to the extent that use is incidental to the Commercial Use (the “Permitted Incidental

Use”). Your automobile insurance, if applicable, is primary to Maven’s insurance. Other than the

Commercial Use and the Permitted Incidental Use, no other use of the Vehicle is permitted. Maven

Gig Program automobile liability insurance provides coverage up to the minimum financial

responsibility limits required by state law. If this Agreement is violated or if other parties claim

damages (such as for personal injury or property damage), then you may be liable to Maven or to

such other parties beyond those limits. Violations of this agreement may void the insurance

coverage provided by Maven.

10.2. You understand that we may not maintain an insurance policy covering all circumstances arising

from your participation in the Maven Gig Program or any event related to that participation, and

you are aware that you should review your personal insurance coverage.

10.3. Notice for rentals commencing in Maryland: If our Vehicle is a replacement vehicle as defined

in Section 17-104 of the Maryland Transportation Code, the liability insurance coverage on the

vehicle being replaced (your vehicle) is primary, and any liability coverage we provide on the

Vehicle is secondary.

10.4. Notice for rentals commencing in Michigan: For liability losses involving third persons

occurring in Michigan, we are responsible only up to $20,000 for bodily injury to or death of 1

person in any 1 accident and $40,000 because of bodily injury to or death of 2 or more persons in

any one accident, and only if you or a member of your immediate family or an authorized driver

under this Agreement were operating the Vehicle at the time of the accident. You may be liable to

us up to the same limits, and you may be liable to injured third persons for amounts over those

limits.

INDEMNITY

11.1. You agree and acknowledge that you may be responsible for the full amount of any liability arising

from your use of the Vehicle during the Rental Term. You agree to defend, indemnify, and hold

Maven, its affiliates and respective directors, officers, shareholders, employees and agents,

harmless from all claims, liability and expenses (including damage to Vehicle) arising out of your

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non-compliant or reckless use of the Vehicle regardless of whether those claims arise from you or

any third party. We may recover damages suffered by us that you owe under this Agreement by

charging the payment method you provided.

LIMITATION OF LIABILITY

12.1. You acknowledge and agree that:

12.2. Maven is not liable to you for any indirect, incidental, special, punitive, or consequential damages

including loss of opportunity or lost profits arising from this Agreement, your participation in the

Maven Gig Program, or your use of the Vehicle;

12.3. Maven is not liable to you for any loss, damage, cost, or liability suffered by or imposed upon you

due to any breach of this Agreement by you;

12.4. Maven has no liability with respect to any of your responsibilities under Section 3 of this

Agreement;

12.5. Maven has no liability with respect to your receipt or non-receipt of payment or compensation for

services you render on any Commercial Platform or your Commercial Use of a Vehicle;

12.6. If you rent a BOLT EV and choose to use the charging cord to charge the Vehicle at home, you are

solely responsible for any damage to your household outlets. Maven recommends that a certified

electrician inspect any outlet prior to using it to charge a BOLT EV. You are not permitted to share

the Vehicle’s charging card under any circumstances;

12.7. Without limiting or altering any insurance or indemnification obligations contained in this

Agreement, you will fully cooperate with Maven in the defense of any claims or lawsuits related to

your use or possession of a Vehicle; and

12.8. Maven is not responsible for the loss of or damage to your or any other Vehicle occupant’s personal

property left in the Vehicles.

TERM OF AGREEMENT AND TERMINATION

13.1. Term of Agreement. This Agreement becomes effective upon your acceptance of the Terms and

all ancillary consents (the Privacy Statement and the OnStar Services User Terms and Privacy

Statement) when you click to accept this Agreement or by your use of any aspect of the Maven Gig

Program and expires upon your notification to us by calling 1-844-HIMAVEN (1-844-446-2836)

unless earlier terminated by us in our sole discretion.

13.2. Termination. Maven reserves the right to immediately terminate this Agreement at any time in the

event of any breach of this Agreement by you, including but not limited to, failure to timely return

the Vehicle, non-payment of the charges due under this Agreement, abandoning the Vehicle, failure

to meet your responsibilities under Section 3, failure to follow the Rules of Use under Section 16,

or upon the occurrence of any loss or damage to a Vehicle by providing notice to you via email.

We may provide notice to you via any address (including electronic address) that we have on file

for you, or via in-Maven App messaging. You will remain responsible for all fees, including

account balances, and any damages and penalties incurred as of the date of termination, and shall

return the Vehicle immediately upon receipt of the notice.

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DISPUTES; BINDING INDIVIDUAL ARBITRATION; CLASS

ACTION AND JURY TRIAL WAIVER

14.1. Our customer service department is available to address any concerns you may have regarding the

Maven Gig Program. You may call us at (844) 446-2836 or send us regular mail at the address

listed at the end of this Agreement. Most matters are quickly resolved in this manner to our

customer's satisfaction.

14.2. ANY MATTER WE ARE UNABLE TO RESOLVE AND ALL DISPUTES OR CLAIMS

ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING ITS FORMATION,

ENFORCEABILITY, MEANING, INTERPRETATION, SCOPE, PERFORMANCE, OR

BREACH (EACH, A "CLAIM"), WITH THE EXCEPTION OF THE MATTERS DESCRIBED

IN SECTION 14.5 BELOW, SHALL BE FINALLY SETTLED BY BINDING INDIVIDUAL

ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION

(THE "AAA") IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT AND, TO THE

EXTENT NOT INCONSISTENT WITH THE EXPRESS TERMS OF THIS AGREEMENT, IN

ACCORDANCE WITH THE PROVISIONS OF THE AAA’S COMMERCIAL ARBITRATION

RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CUSTOMER-RELATED

DISPUTES, EXCLUDING ANY RULES OR PROCEDURES GOVERNING OR PERMITTING

CLASS ACTIONS. NOTWITHSTANDING ANY OTHER PROVISION OF THIS

AGREEMENT, NEITHER THE AAA NOR THE ARBITRATOR SHALL HAVE ANY

JURISDICTION TO CONDUCT ARBITRATION ON ANY CLASS, COLLECTIVE, OR

REPRESENTATIVE BASIS, OR ON ANY BASIS OTHER THAN AN AS A PURELY

INDIVIDUAL PROCEEDING. THE ARBITRATOR, AND NOT ANY FEDERAL, STATE, OR

LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE

THE CLAIMS. THE ARBITRATOR SHALL HAVE JURISDICTION TO GRANT, AND

SHALL BE EMPOWERED TO GRANT, WHATEVER INDIVIDUAL, NON-CLASS RELIEF

OR REMEDY WOULD BE AVAILABLE ON AN INDIVIDUAL BASIS IN A COURT UNDER

LAW OR IN EQUITY. THE ARBITRATOR'S AWARD SHALL BE BINDING ON THE

PARTIES AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT

JURISDICTION. THE PARTIES EXPRESSLY WAIVE THE RIGHT TO SUE IN COURT AND

HAVE A JURY TRIAL. THEY FURTHER UNDERSTAND THAT, IN SOME INSTANCES,

THE COSTS OF ARBITRATION COULD EXCEED THE COSTS OF LITIGATION AND THE

RIGHT TO DISCOVERY MAY BE MORE LIMITED IN ARBITRATION THAN IN COURT.

14.3. ANY ARBITRATION WILL BE CONDUCTED BY THE PARTIES IN THEIR INDIVIDUAL

CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE

ACTION, AND THE PARTIES WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK

ANY RELIEF ON A CLASS BASIS. NOTWITHSTANDING ANY OTHER PROVISION OF

THIS AGREEMENT, IF ANY COURT OR ARBITRATOR DETERMINES THAT THE CLASS

ACTION WAIVER SET FORTH IN THE PRECEDING SENTENCE IS VOID OR

UNENFORCEABLE FOR ANY REASON OR THAT AN ARBITRATION CAN PROCEED ON

A CLASS BASIS, AND THAT DETERMINATION IS NOT THEN SET ASIDE ON APPEAL

OR UPON OTHER REVIEW BY A COURT PURSUANT TO THE FEDERAL ARBITRATION

ACT, 9 U.S.C. §1 ET SEQ., THEN THE ARBITRATION PROVISION SET FORTH IN THIS

SECTION 14 SHALL BE NULL AND VOID IN ITS ENTIRETY AND THE PARTIES SHALL

THEN BE DEEMED TO HAVE NOT AGREED TO ARBITRATE THE CLAIMS THAT ARE

THE SUBJECT OF THAT DETERMINATION.

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14.4. THE RULES GOVERNING THE ARBITRATION MAY BE ACCESSED AT WWW.ADR.ORG

OR BY CALLING THE AAA AT 1-800-778-7879. TO THE EXTENT THE INITIAL FILING

FEE FOR THE ARBITRATION EXCEEDS THE INITIAL FILING FEE FOR A LAWSUIT, WE

WILL PAY THE DIFFERENCE IN FEES.

14.5. SECTIONS 14.2 THROUGH 14.4 DO NOT APPLY TO ANY CLAIM (I) IN WHICH A PARTY

IS ATTEMPTING TO PROTECT ITS INTELLECTUAL PROPERTY RIGHTS (SUCH AS ITS

PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET, OR MORAL RIGHTS, BUT NOT

INCLUDING ITS PRIVACY OR PUBLICITY RIGHTS), OR (II) THAT MAY BE BROUGHT

IN SMALL-CLAIMS COURT.

MISCELLANEOUS

15.1. Assignability. You may not assign or transfer the rights of this Agreement in whole or in part under

any circumstances. Doing so without the written consent of Maven will be void and of no force or

effect. Maven reserves the right to assign this Agreement.

15.2. No employment relationship. Nothing in this Agreement or the Maven Gig Program establishes

an employment relationship between you and Maven or any Maven affiliate. Nothing in this

Agreement, the Maven Gig Program, or Maven’s relationship with any Commercial Platform will

be construed to make either you, Maven, or Maven affiliates, partners, joint ventures, principals,

agents, or employees of the other. Neither party has any right, power or authority, express or

implied, to represent or bind the other.

15.3. Choice of Law. This Agreement will be governed by, interpreted under, and construed and

enforced in accordance with the laws of the State of Michigan, without reference to its conflict of

laws principles.

15.4. Waiver; Severability. If any one or more of the provisions contained in this Agreement, any

modification of this Agreement, or any document executed in connection with this Agreement shall

be invalid, illegal, or unenforceable under any applicable law, (i) unless otherwise provided under

applicable law, the validity, legality, and enforceability of the remaining provisions contained in

this Agreement shall not be affected or impaired and shall remain in full force and effect, and (ii)

the invalid, illegal, or unenforceable provision shall be replaced by us immediately with a term or

provision that is valid, legal, and enforceable and that comes closest to expressing the intention of

the invalid, illegal, or unenforceable term or provision.

Failure or delay by us to exercise any right or privilege under this Agreement shall not operate as

a waiver nor shall any partial exercise of any right or privilege preclude any further exercise thereof.

15.5. Notice. To terminate your membership, call us at 1-844-HIMAVEN (1-844-446-2836). We may

provide notice to you via any address (including electronic address) that we have on file for you,

or via in-Maven App messaging. All legal notices to be given by you to Maven must be in writing

and will be (a) personally served or (b) mailed registered or certified, return receipt requested,

postage prepaid, or delivered by courier service with charges prepaid, addressed as set forth below.

Notice will be deemed given on the date of service if personally served or, if mailed, on the third

business day after mailing. Maven’s address for notice purposes is:

Maven Drive LLC c/o Executive Director

Warren Technical Center

29360 William Durant Blvd.

MC: 480-111-S1

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Warren, MI 48092

With a copy to:

Maven Drive LLC Legal

300 Renaissance Center

M/C: 3-25-C-44

Detroit, MI 48265-3000

15.6. Limited Third-Party Beneficiaries. Maven’s affiliates that are controlled by or under common

control with Maven are intended third-party beneficiaries of Sections 10, 11, 12, and 14. Except

for the foregoing, this Agreement is intended to be solely for the benefit of you and Maven and is

not intended to confer any benefits upon, or create any rights in favor of, any person or entity other

than the foregoing.

15.7. Conflict of Terms. Any conflict between the terms and conditions of this Agreement and those of

the OnStar terms and conditions will be resolved in favor of this Agreement

15.8. Survival. All fees and charges will continue to be due and payable after the end of the Rental Term

or the expiration of this Agreement. Additionally, Sections 10, 11, 12, 14, and this Section 15.8

will survive the expiration or earlier termination of this Agreement.

15.9. Modification. Maven may modify or supplement the terms and conditions of this Agreement at

any time, and you hereby acknowledge and agree that the modifications and/or supplements shall

be binding on you when posted on our website or otherwise made available to you. Your continued

participation in the Maven Gig Program shall constitute your consent to the modifications or

supplements. You agree that unless the modifications or supplements directly modify the arbitration

provisions in this Agreement, any modifications or supplements shall not create an opportunity to

opt out of the arbitration provisions contained in this Agreement.

NOTICE: New York State Law prohibits the following practices by rental vehicle companies

based upon race, color, ethnic origin, religion, disability, sex, marital status, or age: (1) refusal

to rent; (2) the imposition of any additional charge (except in certain instances where the

renter is under the age of 25). In addition, it is unlawful for any rental vehicle company to

refuse to rent a vehicle to any person solely on the requirement of ownership of a credit card.

RULES OF USE

16.1. Failure to observe the following Rules of Use may result in account deactivation.

16.2. BEHAVIOR. You will not engage in any violent, harmful, abusive or disruptive behavior toward

anyone while participating in the Maven Gig Program.

16.3. PERMITTED USE ONLY. Vehicles are only to be used for Commercial Use on a Commercial

Platform or Permitted Incidental Use (as described in Section 10 of this Agreement).

16.4. NO UNAUTHORIZED DRIVERS. You agree that only you are authorized to use the Vehicle

and you may not allow any other person to operate the Vehicle except where other persons are

authorized by law, such as any person who operates the vehicle during an emergency situation to

drive to a medical facility. In addition to other rights of recourse Maven may have, such as being

removed from the Maven Gig Program, and to the extent permitted by law, you agree to pay to us

$500, plus applicable taxes, per violation of this rule.

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16.5. PICK UP AND RETURN LOCATION. You agree to pick up your Vehicle at the location

identified on the appointment confirmation email. Vehicles must be returned to the location

designated in the Maven App.

16.6. PARKING. During the Rental Term, you may park in any legal parking space. You are responsible

for all parking fees and fines or tickets that may result from parking the Vehicle. Maven reserves

the right to charge any unpaid parking ticket fees to the payment method you provided on file.

16.7. CLEANING. You are kindly asked to remove all trash and return the Vehicle in a clean condition.

16.8. TOWING. You are prohibited from towing or pushing anything with the Vehicle or overloading

the Vehicle.

16.9. USE AREA. Vehicles may only be driven for Commercial Use in the market where you picked up

the Vehicle. In no event may Vehicles be driven or otherwise taken outside of the United States.

16.10. NO SMOKING. Smoking is not allowed in the Vehicle.

16.11. ANIMALS OR PETS. You may take a pet in the Vehicle but only if it is kept in a locked pet

carrier. Licensed service animals are allowed in the Vehicles at any time without a carrier. Animals

are otherwise not permitted in the Vehicle.

16.12. NO SERVICING VEHICLE. Do not service a Vehicle yourself, and do not service a Vehicle

using a service provider other than the service providers authorized by Maven in connection with

a Service Event. Please consult Member Experience in the event a Vehicle requires or may require

service.

16.13. NO OPERATION WHILE IMPAIRED. You agree to never drive a Vehicle while impaired by

medication, illness, fatigue, or injury.

16.14. NO ALCOHOL OR ILLEGAL DRUGS. You agree not to use any illegal drugs or alcohol prior

to or while driving a Vehicle. Operation of a Vehicle after drinking alcohol or using illegal drugs,

including but not limited to situations in which you are under the influence of or impaired by

alcohol or illegal drugs will result in immediate termination of your participation in the Maven Gig

Program.

16.15. USE OF SAFETY RESTRAINTS. You will ensure the proper use of safety belts and child safety

restraints for all occupants. You will not permit anyone under 13 years of age to ride in the front

seat of the Vehicle.

Notice for New York Rentals:

NEW YORK STATE LAW REQUIRES ALL CHILDREN UNDER THE AGE OF EIGHT TO

BE RESTRAINED IN A FEDERALLY APPROVED CHILD RESTRAINT SYSTEM

Notice: New Jersey requires that every child (1) under 2 years of age and weighing less than 30

pounds be transported in a rear-facing child passenger restraint system equipped with a five-point

harness, (2) under 4 years of age and weighing less than 40 pounds be transported in a rear-facing

child passenger restraint system equipped with a five-point harness (until the child outgrows the

manufacturer’s recommended top height or weight) or in a forward-facing child passenger restraint

system equipped with a five-point harness, and (3) under 8 years of age and less than 57 inches in

height be transported in a forward-facing child passenger restraint system equipped with a five-

point harness (until the child outgrows the manufacturer’s recommended top height or weight, at

which point the child shall be secured in a rear booster seat) or in a booster seat. You are responsible

for supplying a child safety seat or renting one from us.

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16.16. OBEY ALL TRAFFIC LAWS. You will obey all applicable motor vehicle laws, speed limits,

codes, and regulations, including all local ordinances and/or state laws addressing distracted driver

restrictions and driving in adverse weather conditions. You will drive in a defensive manner,

anticipating situations where incidents are likely to occur.

16.17. NO HAND-HELD DEVICE USE. You understand that use of hand-held communication devices

is prohibited except in cases of emergency. The Vehicle must be brought to a safe stop or safe

location if a call or text must be placed or received. You understand that use of radar/laser detection

devices is prohibited.

16.18. SAFE DRIVING. You agree not to operate the Vehicle in a test, race, contest, or off-road.

16.19. NO TRANSPORT OF DANGEROUS ITEMS. You agree not to use the Vehicle to transfer

hazardous, toxic, flammable, poisonous, or otherwise dangerous goods.

16.20. SECURING VEHICLE. You agree that when the Vehicle is not in use, you will secure it by

closing the windows, closing and locking the doors, and parking it in a reasonably safe and secure

location.

16.21. NO MODIFICATION TO VEHICLE. You may not modify, disconnect, or otherwise interfere

with the operation of Vehicles, including the odometer, emissions control equipment, cameras, or

any other equipment installed on or in the Vehicle.

16.22. NO IMPROPER USE OF VEHICLE. You may not use any Vehicle in connection with a felony

or other crime (other than a minor traffic violation) or any other illegal purpose, to harass, mislead,

or harm anyone, in a manner that disparages or tarnishes the reputation of Maven or any Maven

affiliate, or in violation of this Agreement.

16.23. FIREARM POLICY. Maven prohibits you and your passengers from carrying firearms of any

kind while using Maven, to the extent permitted by applicable law. Please note that the only

situation where we would allow a firearm while using the app is if you are transporting your firearm

in accordance with the Transportation Security Administration rules for transporting firearms and

ammunition. Among other requirements, that means your firearm must be unloaded and

locked in a hard-sided container in the trunk of the Vehicle. All parts, including magazines,

clips, ammunition, and bolts and firing pins must also be transported in the trunk of the

Vehicle. Failure to comply with this policy may lead to account suspension.

16.24. CAMERAS. You will not remove, modify, reverse engineer, or otherwise tamper with any

hardware or collateral installed in the Vehicle or the Vehicle itself. Violations of this requirement

will result in a $495 fine.

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Background Check Disclosures

A consumer report is a type of background check in which information (which may include, but is not

limited to, driver license validity verification and driving reports/background) about you is gathered and

communicated by a consumer reporting agency (“CRA”) to Maven Drive LLC, its subsidiaries, affiliates,

other related entities, successors, and/or assigns (collectively or individually, as appropriate, the

“Company”).

The Company may obtain a consumer report on you to be used to evaluate you as a new or continued driver

on the Maven Drive LLC platform, including your application to be eligible to use the platform as a driver.

STATE LAW DISCLOSURES In addition to the Background Check Disclosures, below please find state disclosures/notices that may

pertain to you. Please note: state disclosures that overlap with the disclosures set forth in the Background

Check Disclosures section are not repeated in these separate State Law Disclosures.

Minnesota applicants/drivers only: You have the right to request a complete and accurate disclosure of

the nature and scope of any consumer report from consumer reporting agency American Driving Records

(American Driving Records, Inc., Attn: Consumer Request, 2860 Gold Tailings Court, Rancho Cordova,

CA 95670, (800) 766-6877, extension 7) (which provides report information relating to driving

records/motor vehicle information) and/or consumer reporting agency Sterling Backcheck (Sterling

Backcheck, Inc., Dispute Resolution Department, 6111 Oak Tree Boulevard, Independence, OH 44131;

888.889.5248; disputeresolution@sterlingbackcheck.com) (which provides report information relating to

all other types of background, including criminal records).

New York applicants/drivers only: Upon request, you will be informed whether or not a consumer report

was requested, and if a report was requested, informed of the name and address of the consumer reporting

agency that furnished the report. Your written request should be made to Maven Drive LLC, Attn: Urban

Active Executive Director, 29360 William Durant Blvd.; MC: 480-111-S1, Warren, MI 48092.

CALIFORNIA STATE LAW DISCLOSURES (Non-Credit)

In addition to the disclosures set forth in the separate Background Check Disclosures section, below please

find California disclosures that may pertain to you.

For California applicants/drivers only: Under California law, an “investigative consumer report” is a

consumer report in which information on a consumer’s character, general reputation, personal

characteristics, or mode of living is obtained through any lawful means. In connection with your application

or continued eligibility to be a driver on the Maven Drive LLC platform owned by Maven Drive LLC, its

subsidiaries, affiliates, other related entities, successors, and/or assigns (collectively or individually, as

appropriate, the “Company”), the Company intends to procure, as defined under California law, an

investigative consumer report. With respect to any investigative consumer report from an investigative

consumer reporting agency (“ICRA”), the Company may investigate the information contained in your

application and other background information about you, including but not limited to obtaining a criminal

record report, obtaining your driving record, obtaining information about your character, general reputation,

personal characteristics and mode of living, verifying references, work history, your social security number,

your educational achievements, licensure, certifications, and other information about you, including

interviewing people who are knowledgeable about you. The results of this report may be used as a factor

in making initial or continued decisions regarding your eligibility to be a driver on the Maven Drive LLC

platform. The source of any investigative consumer report (as that term is defined under California law and

as explained more fully above) and the ICRA will be American Driving Records (American Driving

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Records, Inc., Attn: Consumer Request, 2860 Gold Tailings Court, Rancho Cordova, CA 95670, (800) 766-

6877, extension 7) (which provides report information relating to driving records/motor vehicle

information) and/or Sterling Backcheck (Sterling Backcheck, Inc., Dispute Resolution Department, 6111

Oak Tree Boulevard, Independence, OH 44131; 888.889.5248; disputeresolution@sterlingbackcheck.com)

(which provides report information relating to all other types of background, including criminal records).

Information regarding American Driving Records’ privacy practices can be found at http://www.adr-

inc.com/compliance/, and information regarding Sterling’s privacy practices can be found

at http://www.sterlingbackcheck.com/About/Privacy.aspx. The Company will provide you with a copy of

an investigative consumer report when required to do so under California law.

Under California Civil Code § 1786.22, you are entitled to a visual inspection of files maintained on you

by an ICRA, as follows: (1) In person, if you appear in person and furnish proper identification, during

normal business hours and on reasonable notice. A copy of your file shall also be available to you for a fee

not to exceed the actual costs of duplication services provided; (2) By certified mail, if you make a written

request, with proper identification, for copies to be sent to a specified addressee. An ICRA complying with

requests for certified mailings under the California Code shall not be liable for disclosures to third parties

caused by mishandling of mail after such mailings leave the ICRA; or (3) A summary of all information

contained in your files and required to be provided by the California Code shall be provided to you by

telephone, if you have made a written request, with proper identification for telephone disclosure, and the

toll charges, if any, for the telephone call are prepaid by you or charged directly to you.

“Proper identification” means information generally deemed sufficient to identify you, which includes

documents such as a valid driver’s license, social security account number, military identification card, and

credit cards. If you cannot be identified with that information may the ICRA may require additional

information concerning your employment and personal or family history to verify your identity.

The ICRA will provide trained personnel to explain any information furnished to you and will provide a

written explanation of any coded information contained in files maintained on you. This written explanation

will be provided whenever a file is provided to you for visual inspection.

You may be accompanied by one other person of your choosing, who must furnish reasonable identification.

An ICRA may require you to furnish a written statement granting permission to the ICRA to discuss your

file in such person’s presence.

California, Minnesota, or Oklahoma only: If you would like to receive from (as applicable) the CRA, the

ICRA, or the Company, a copy of the background check report that the Company may procure, please write

to:

Maven Drive LLC, Attention Urban Active Customer Service, Warren Technical Center,

29360 William Durant Blvd.MC: 480-111-S1

Warren, MI 48092

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For Rentals Commencing in New York:

NOTICES

THE FOLLOWING IS A GENERAL SUMMARY OF RENTER'S RIGHTS AND OBLIGATIONS. FOR

COMPLETE DETAILS, REFER TO THE RENTAL AGREEMENT.

OPTIONAL VEHICLE PROTECTION (“OVP”): This contract offers, for an additional charge, OVP to

cover your financial responsibility for damage or loss to the rental vehicle. OVP is also commonly referred

to as a “collision damage waiver”. The purchase of OVP is optional and may be declined. Before deciding

whether to purchase OVP, you may wish to determine whether your credit card, or the vehicle insurance

maintained by yourself or someone in your household, affords you any coverage for damage to the rental

vehicle, and the amount of deductible under any such coverage.

OVP -- WHEN VOID: OVP is void and shall not apply to the following situations:

1. If the damage or loss is caused as a result of the driver's intentional acts; willful, wanton, or reckless

conduct of the driver; or operation of the vehicle while intoxicated or unlawfully impaired by the use of

alcohol or drugs;

2. The rental vehicle company entered into the rental transaction based on fraudulent or materially false

information supplied by the renter or authorized driver;

3. The damage or loss arises out of the use of the rental vehicle:

(a) while engaged in the commission of a crime, other than a traffic infraction;

(b) to carry persons or property for hire, to push or tow anything, while engaged in a speed contest, operating

off road, or for driver's training;

(c) by a person other than: (1) an authorized driver; (2) the renter's child over the age of eighteen or a parent

or parent-in-law of the renter, provided such child, parent or parent-in-law is properly licensed to operate a

motor vehicle and resides in the same household as the renter; or (3) a parking valet or parking garage

attendant for compensation and in the normal course of employment;

(d) outside of the continental United States when not specifically authorized by the rental agreement;

(e) where the renter or authorized driver, if different, or the renter's child over the age of eighteen or a parent

or parent-in-law of the renter, if applicable, failed to comply with the requirements for reporting damage or

loss as set forth in law.

OVP -- DAMAGE REPORTING REQUIREMENTS: If the rental vehicle sustains damage or loss, the

renter and other authorized driver, as applicable, are required to complete and return an incident report

notice to the rental vehicle company. An authorized driver other than the renter is only required to complete

and return an incident report notice to the rental vehicle company if such authorized driver was operating

the vehicle when the incident occurred.

OVP -- RIGHT TO INSPECT VEHICLE DAMAGES: The renter and his/her insurer have the right to

request an inspection of the vehicle damages within seventy-two hours of the return of the vehicle. Failure

of the renter or his/her insurer to request an inspection within seventy-two hours of return shall be deemed

a waiver of such person or entity's right to inspect the damaged vehicle.

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THEFT OF THE RENTAL VEHICLE: If the rental vehicle is stolen during the term of a rental agreement,

an authorized driver must report the theft of the rental vehicle to the rental vehicle company and a law

enforcement agency within twelve hours of learning of such theft.