Matchable: students, service-design, and health & well-being organisations

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Transcript of Matchable: students, service-design, and health & well-being organisations

Page 1: Matchable: students, service-design, and health & well-being organisations
Page 2: Matchable: students, service-design, and health & well-being organisations

Today’s agenda

• What’s Matchable and where did it come from?

• Surely Design is about Things?

• Why would a Brokerage service be needed?

• What do they think of the show so far?

• What next?

Page 3: Matchable: students, service-design, and health & well-being organisations

What is Matchable?

• A service that helps connect design students to health and well being organisations– C. 80-90

(undergrad+grad) students a year across Scotland’s design schools

• Other discs too

Page 4: Matchable: students, service-design, and health & well-being organisations

Where did the idea come from?

• Like most ideas…conversations!• Our resource predicament: we all need to lend a

hand

Page 5: Matchable: students, service-design, and health & well-being organisations

Louise

“So what is it you do pet?” “I’m a design student.” “Oh really? So what sort of things is it you design?... Chairs?” “Erm…kind of. I design systems, services and experiences as well as products too.”

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Important elements in Design

• Facilitation

• Co-creation

• People-centred

• Making ideas real

– More on Design (see separate slides on Matchable and Design)

Page 7: Matchable: students, service-design, and health & well-being organisations

Design:

• Research and Explore• Synthesis• Experiment and

Intervention• Develop and Deliver

More

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It’s happening already…

• design professionals are working in health & well-being

• (see separate slides on this topic)

• design students are working in health & well-being – E.g. 14 students in 1 year

in 1 institution• (see separate slides on

this topic)

Page 9: Matchable: students, service-design, and health & well-being organisations

…So why do more?

• Swathes of H&WB orgs don’t know about existing students work

• Swathes of H&WB orgs don’t know how to access this resource

• HEI connections within H&WB orgs are limited

• Little opportunity for either to learn from experience thus far

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Tell us a story….

See a Matchable story in separate slides

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So what would a Martian see?

• A digital marketplace– Profiles– Clusters around projects– Project reporting

• Brokers in action– Ambassadors– admin

• Events– Jams, ideas markets

• Templates– MoUs, reports, etc.

and• Productive assignments!

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Thoughts & issues arising from conversations so far

• Students

• Health & Well-being orgs

• HEIs

See http://www.Matchable.org.uk

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Students

• Huge percentage want to work in health

• See it as valuable experience and a career in health

• Both during term time and in summer

• Some just want short interventions (it takes a long time to set up a focus group, or get user testing)

• Need additional support not just in design

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Health & Well-being orgs

• Accountability & Responsibility?

• We do Programmes not projects…

• Design with a capital D and not a small d

• Paying for skills?

Page 16: Matchable: students, service-design, and health & well-being organisations

Educators

• “It’s so inspiring to see the students naturally leaning towards socially focused projects. They are doing it by themselves. It’s brilliant.” - Hazel White

• Matchable is not here to do the tutor’s job • Some already have good links with health orgs • Very positive about creating health links • See opportunity past design (multi-disciplinary)

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Issues

• Accountability?

• Payment?– Crowding out professional suppliers?

• Timing (HEI and H&WB cycles)

• Being organised enough to benefit?

• Broker-governance?

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Opportunities

• H&WBs: more innovation (at a time when we really need it)

• Students: interesting & valuable assignments

• HEIs and H&WBs: cross-fertilisation between ideas, projects, people

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What next?

• Finalising blueprint for brokerage service

• Issues– Talking these through– Looking for helpful precedents

• Resources– Talking to policy ppl…

…(all being well) acquiring brokers

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End

• http://www.matchable.org.uk

• @peterashe

• @wearesnook

[email protected]