Mastering the Social Media Ecosystem (More Advanced Social Media Training)

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he Social Media Ecosystem By Danielle Brigida [email protected]

Transcript of Mastering the Social Media Ecosystem (More Advanced Social Media Training)

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The Social Media Ecosystem

By Danielle [email protected]

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How Content Ranks at NWFSocial Media

Blog Posts

News Articles

Features

Evergreen Content

Formal

Informal Right Now

3 years from now

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Remember Why You’re There

• Research and Learning• Build Relationships• Improve Reputation• Issues Awareness• Driving Traffic• Actions Taken• Fundraising

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Listen, Communicate, Create, Track

Good Way to Spend Time on Social Media

ListeningCommunicatingCreating/ExperimentingTracking

25%

35%

25%

15%

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Using RSS Feeds to Listen

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What do you need?

1. A Feed -> Go to a search page like google.com/blogsearch

2. Type in the keyword you’d like to track3. RSS the results

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Searching for your issue

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Become a Subject Matter Expert

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Be Reciprocal! (Mutualistic and Symbiotic)

Photo by James Jordan, Flickr

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Turn Failure…

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Into Success!

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Maintenance and Outreach

Organize Friends, Followers and Fans

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Example of a Twitter Listhttp://twitter.com/#!/NWF/nwfstaff

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Tweeting from All Over the Country

@NWFCalifornia

@NWFalaska

@OurPublicLands

@NWFPacific

@TXwater

@restorewetlands

@NWFTribalLands

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Enhancing Your outreach

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Create a Welcome Page with iframeshttp://bit.ly/iFrameTabs

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http://bit.ly/NWFpages

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Use Facebook as your page…

• Comment on other pages and photos• Respond to other comments

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Promote Causes on Facebook

http://www.causes.com/oilspill

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Measuring Social Media Efforts

Danielle BrigidaManager of Social MediaNational Wildlife Federation@starfocus or @nwf

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Ways to Measure Social Media

• Web Analytics • Sharing Analytics• Subscribers• Linked Sites• Comments• Actions

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Small Act’s Thrive

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Measuring Individual Posts

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Measure Several Accountswww.twentyfeet.com

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Examples: Track Sharing Metrics

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Know the specific analytics offered…

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Tracking Network-Specific Analytics

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Think about Trackable Objectives!

http://www.devonvsmith.com/2010/07/a-social-media-measurement-plan/

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Track Tweet Reactionswww.topsy.com and www.bit.ly

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Notice Growth of Followerswww.twittercounter.com

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New Facebook Insights

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Measuring Facebook

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Breakdown

• Fans <- Who your fans are• Reach <- Your total reach (through fans)• Who’s talking about this...

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Robust Tracking

Guide: http://bit.ly/Fbinsights

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Ways to Help NWF on Social Media

• Support content in Yammer and your colleagues

• Support the external community

• Track successes and

share what you’ve learned

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1. Join Stumbleupon

• 15 Million Users• 85% in the US • Is consistently in the top traffic driver

for NWF

Stumbleupon sent 60,000 pageviews to NWF’s homepage last quarter.

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2. Follow us on Foursquare.com/nwf

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Great Social Media Resources

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Questions?Danielle Brigida

[email protected]@starfocus @nwf