MASTERING ASSERTIVE COMMUNICATION SKILLS
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WEBINAR ON MASTERING ASSERTIVE COMMUNICATION SKILLS Register Start Date: September 23, 2021 Time: 2.00 to 5.00 PM Fees: INR 1,250 + 18% GST Duration: 2 Sessions AHMEDABAD MANAGEMENT ASSOCIATION AMA Complex, ATIRA Campus, Dr. Vikram Sarabhai Marg, Ahmedabad 380 015. www.amaindia.org [email protected] +91-079-26308601-05 Mobile: 7203030990
Transcript of MASTERING ASSERTIVE COMMUNICATION SKILLS
WEBINAR ON
MASTERING ASSERTIVE COMMUNICATION SKILLS Register
Start Date: September 23, 2021 Time: 2.00 to 5.00 PM Fees: INR 1,250 + 18% GST Duration: 2 Sessions
AHMEDABAD MANAGEMENT ASSOCIATIONAMA Complex, ATIRA Campus, Dr. Vikram Sarabhai Marg, Ahmedabad 380 015.
www.amaindia.org [email protected] +91-079-26308601-05 Mobile: 7203030990
Developing and u�lizing a set of asser�ve communica�on
skills is an integral part of our professional life if we are to
achieve success. Asser�veness develops our ability to act
posi�vely and achieve our goals in harmony with our self-
esteem, without hur�ng and offending others. It is a means
of gaining confidence and helps cul�vate honest, powerful
and effec�ve rela�onships. Being in managerial or leadership
role, it enhances personal and interpersonal effec�veness.
This workshop will expose par�cipants to asser�ve
communica�on strategies that can be adopted in various
trying-tes�ng situa�ons.
Ÿ Asser�veness – What is It? How Does it Help?
Ÿ Recognizing the Asser�veness Con�nuum
Ÿ Power of Ancestral Voices & Self-esteem
Ÿ Asser�veness – Keys, Faults, Techniques
Ÿ Making & Refusing Requests – Establishing Limits
Ÿ Giving & Receiving Compliments/Cri�cisms
Ÿ Handling Difficult Situa�ons Using I-statements
Ÿ How to Say ‘No’ without Saying So
LEARNING OUTCOMES
AHMEDABAD MANAGEMENT ASSOCIATIONAMA Complex, ATIRA Campus, Dr. Vikram Sarabhai Marg, Ahmedabad 380 015.
www.amaindia.org [email protected] +91-079-26308601-05 Mobile: 7203030990
Programme Date: September 23, 2021
Duration:
2 Sessions
Time:
2.00 PM to 5.00 PM
Format:
Programme Fee: INR 1,250 + 18% GST
Last Date to Register: September 22, 2021
Register
For bulk nomina�ons and enquiries, please reach us at:
Mr. R RamamurthyAssociate Director – Open ProgrammesMobile: 98240 06083 Email: [email protected]
PROGRAMME FACULTY
Mr. Vincent D’Silva, Principal Consultant,
Silva Management Services, has over 25
years of work and consul�ng experience in
reputed organiza�ons in the areas of
S t r a t e g i c P l a n n i n g , M a r k e � n g &
Manufactur ing . H is courses on Communica�on
Effec�veness, Sales & Service Excellence and Leadership
Development have been conducted in India, the Middle East
& South-East Asia.
