MASIE Mass Career Customization - A New Talent Model
Transcript of MASIE Mass Career Customization - A New Talent Model
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 1/20
Mass Career CustomizationTM
A New Talent Model
Josh Haims [email protected] Titus [email protected]
Session 717
November 10, 2009Mass Career Customization is a patent pending process owned by Deloitte
Development LLC.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 2/20
The Presenters
2Copyright © 2009 Deloitte Development LLC. All rights reserved.
Director, Talent DevelopmentDeloitte Senior ManagerDeloitte Consulting LLP
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 3/20
“They always say time changesthings, but you actually have tochange them yourself.”
- Andy Warhol
3
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 4/20
Poll question
ØWhat is the primary talent issue facing yourorganization that impacts its ability to do business?
qAvailability of talent with the skills your business needs
qRetaining top performers across generations and careerstage
4Copyright © 2009 Deloitte Development LLC. All rights reserved.
qDeveloping future leaders
qEngaging people to perform at high levels
qDeploying people so capabilities are aligned with business
needsqDon’t know/not applicable
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 5/20
1Shrinking Pool of Skilled Labor
2Changing FamilyStructures
Increasing Number of
Converging key trends are dramatically changing theglobal talent marketplace
5Copyright © 2009 Deloitte Development LLC. All rights reserved.
5Evolving Expectationsof Gen X and Gen Y
Women
6Increasing Impact of Technology
4ChangingExpectations of Men
e wor orce aschanged, but theworkplace has not
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 6/20
Q: What is today’s response tothis misalignment?
6
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 7/20
Q: What is today’s response to this misalignment?
Flextime Reduced Hours/Part-Time
CompressedWork Week
Banking of Hours
A: Flexible Work Arrangements (FWAs)
7Copyright © 2009 Deloitte Development LLC. All rights reserved.
Leaves/Sabbaticals
Job-SharingTelework/
TelecommutingGradual
Retirement
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 8/20
Mass product customization is a significant part of today’s consumer marketplace
If you can customize everydayproducts from jeans to stamps, tocredit card billing cycles, why not
your career?
8Copyright © 2009 Deloitte Development LLC. All rights reserved.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 9/20
• Recognizes that careers ebb andflow over time
• Provides a more fluid structure in
response
Mass Career CustomizationTM provides a framework forhow today’s careers are increasingly built…
Mass Career Customization
9Copyright © 2009 Deloitte Development LLC. All rights reserved.
• Institutiona izes rameworprocess
• Allows choices
• Makes trade-offs more explicit
• Provides greater transparency
• Extends the bounds and
consistency of what’s acceptable
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 10/20
Career Years: 0-3Phase: EnteredProfessional Workforce
Career Years: 4-8Phase: Changed Specialty
Career Years: 9-14Phase: Personal Needs
Career Years: 15+Phase: Mid-Career
…creating a sine wave of sorts
MCC recognizes that level of contribution changesover time…
10Copyright © 2009 Deloitte Development LLC. All rights reserved.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 11/20
Career Years: 1 -4Stage: EarlyCareer
Career Years: 10- 13Stage: GrewGlobal and C-Suite Expertise
Career Years: 5 -9Stage: ExpandsIndustryKnowledge andGrows Firm
Career Years: 14 -20Stage: ChangedCareer and Tookon StretchAssignments
Career Years: 21- presentStage:Leadership andMentoring Roles
Q: Is this a radical departure from today?
A: No, it’s already going on…
11Copyright © 2009 Deloitte Development LLC. All rights reserved.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 12/20
Mass career customization delivers similarorganizational benefits as mass product customization…
12Copyright © 2009 Deloitte Development LLC. All rights reserved.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 13/20
MCC’s greatest worth is its option
value — the comfort afforded by the
…with compelling benefits for the individual as well
13Copyright © 2009 Deloitte Development LLC. All rights reserved.
a y o cus om ze e eve o
contribution as priorities change over
time.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 14/20
Q: Stepping back, what’s reallygoing on?
14Copyright © 2009 Deloitte Development LLC. All rights reserved.
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 15/20
A: The Corporate Ladder is giving way to a Corporate LatticeTM
model
Q: Stepping back, what’s really going on?
Traditional, hierarchical structure
Flatter, often matrixed structure
Corporate Ladder Corporate Lattice
15Copyright © 2009 Deloitte Development LLC. All rights reserved.
Many workers are similarto each other
Work is a place you go to
Separation of career and life
Linear, vertical career paths
Low mobility; loyaltybased on job security
Tasks define the job
Many workers are differentfrom each other
Work is what you do
Integration of career and life
Multidirectional career paths
High mobility; loyaltybased on growth and development
Competencies define the job
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 16/20
Ø Represents more and varied ways to grow and develop
Ø Expands focus from progression to growth and developmentin response to the flattening of hierarchies
Ø Describes multiple, virtual ways of working that criss-crosstime, location, and organizational silos
Why a “lattice” metaphor?
16Copyright © 2009 Deloitte Development LLC. All rights reserved.
Ø Depicts multitude of networks through which employees canconnect and contribute, strengthening sense of belonging
Ø Extends peripheral view, addressing issues that groups suchas women and people of color have disproportionatelystruggled with
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 17/20
Our Implementation Journey
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 18/20
What can we as leaders can do…
ü Study the business case – how do emerging trends impact yourbusiness?
ü Perform an appraisal of the effectiveness of the organization’scurrent response
ü Observe the ebb and flow of career journeys—including your own
18Copyright © 2009 Deloitte Development LLC. All rights reserved.
ü Identify champions and key influencers
ü Widen perspectives about what is possible
ü Ensure MCC decisions work for both the individual and thebusiness
ü Start with a simmer – consider piloting to establish proof of concept
8/6/2019 MASIE Mass Career Customization - A New Talent Model
http://slidepdf.com/reader/full/masie-mass-career-customization-a-new-talent-model 19/20
19Copyright © 2009 Deloitte Development LLC. All rights reserved.
19
Copyright © 2008 Deloitte Development LLC. All rights reserved.
WWW.MASSCAREERCUSTOMIZATION.COM