MARLA ROYNE STAFFORD - University of Nevada, Las Vegas · Coordinated all activities related to the...
Transcript of MARLA ROYNE STAFFORD - University of Nevada, Las Vegas · Coordinated all activities related to the...
MARLA ROYNE STAFFORD, Ph.D.
1839 Moonbow Falls Street
Henderson, NV 89044
901-336-2752
ADMINISTRATIVE AND ACADEMIC APPOINTMENTS
ACADEMIC ADMINISTRATIVE APPOINTMENTS
University of Nevada-Las Vegas, Las Vegas, NV
Harrah College of Hospitality
Executive Associate Dean and William F. Harrah Distinguished Chair 7/19-present
Serve as the Chief Academic Officer of the Harrah College of Hospitality with about 45 full time faculty
members, 25 staff members, and about 2200 students undergraduate, master’s and Ph.D. students. Oversee all
faculty and student academic affairs including research, curriculum, program development and enhancement,
student advising and career services, alumni services, student success, faculty development and management.
University of Memphis, Memphis, TN
Fogelman College of Business & Economics
Interim Dean, 5/18 – 6/19
Led a college of about 97 full-time faculty members, 33 staff members and about 3000 undergraduate, master’s
and Ph.D. students. Provided financial, curriculum, research, program, and strategic leadership for the college.
Duties include strategic planning, financial management, fund-raising, relationship building, AACSB
leadership, outreach, program development, interdisciplinary program development, faculty development and
management, marketing and brand development,
Director (and Founder), PSI-Center for Workplace Diversity & Inclusion, 1/19 – 5/19
Founded a new interdisciplinary center housed within the Fogelman College of Business to stimulate research,
training and activities related to diversity and inclusion in the workplace. Developed a center advisory board,
scheduling numerous upcoming activities, and working with the university research group and the Greater
Memphis community to build a range of partnerships.
Department Chair, Department of Marketing & Supply Chain Management, 8/05 – 5/18 (Interim Chair from 8/05 -
3/06)
Led a department of 19 full-time faculty members, about 10 adjunct faculty members, nearly 500
undergraduate students and about 12 Ph.D. students. Managed all aspects of the department with two majors,
four minors, and all statistics/decision science courses for the entire college. Involved with program
development and management, financial management, external relationships and outreach, AACSB
accreditation, faculty development and management.
MBA Advisor, 9/04 – 9/05
Coordinated activities related to the department’s role in the MBA program. This included course
development, pedagogical leadership, program promotion, and student advising.
University of North Texas, Denton, TX
College of Business Administration, Department of Marketing & Logistics
Ph.D. Coordinator, 8/99-5/01
Coordinated all activities related to the department’s Ph.D. program. This included curriculum development,
doctoral student recruiting, development and administration of comprehensive exams, program promotion and
doctoral student advising. Elected chair of the college Ph.D. committee for 2000-2001.
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ACADEMIC APPOINTMENTS
University of Memphis, Memphis, TN
Fogelman College of Business & Economics
Tenured Full Professor of Marketing, 8/04 – 8/19
Senior Research Fellow, Le Bonheur Center for Healthcare Economics, 12/14 – 8/19
Great Oaks Foundation Professor of Marketing, 6/13 – 6/18
First Tennessee Professor of Marketing, 8/11 - 7/14
Suzanne Downs Palmer Research Professor of Marketing, 8/05 - 8/06
Assistant/Associate Professor of Marketing, 8/01 - 8/04 (Granted Tenure in 2003)
School of Public Health
Affiliate Faculty, 2014 – 2019
University of North Texas, Denton, TX
College of Business Administration, Department of Marketing & Logistics
Associate Professor of Marketing with Tenure - 7/99 - 8/01
Assistant Professor of Marketing, 6/93 - 6/99
Tracy Locke Advertising (Sponsored by the Advertising Educational Foundation), Dallas, TX
Visiting Professor, Summer 1995
University of Georgia, Athens, GA
Terry College of Business Administration
Teaching/Research Assistant, Department of Marketing, 9/89 - 5/93
Rollins College, Winter Park, FL Crummer Graduate School of Business and School of Continuing Education
Adjunct Professor, 1989
Orlando College
Adjunct Instructor, 1986
PROFESSIONAL WORK EXPERIENCE
Marketing Consultant and Executive Speech Coach, 1993-present
Senior Sales Promotion Coordinator, Tupperware Home Parties, Orlando, FL 1988-1989
Regional Marketing Coordinator, Cardinal Retirement Villages, Sanford, FL 1986-1987
Editor/Writer, Creative Services, Philip Crosby Associates, Winter Park, FL 1984-1986
General Manager & Managing Editor, Florida Tourist News, Fort Lauderdale and Orlando, FL 1982-1983
Freelance Writer, 1981-1993
EDUCATION
Ph.D. College of Business Administration, Department of Marketing
University of Georgia, Athens, GA. (1993)
M.B.A. With Honors, Marketing Concentration, Crummer Graduate School of Business
Rollins College, Winter Park, FL. (1988)
B.A. Speech Communication, University of Arizona
Tucson, AZ. (1981)
Certificate in Diversity and Inclusion (E-Cornell) - May 2019
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HONORS AND DISTINCTIONS
Recognitions/Honors/Awards Related to Research & Scholarly Contributions
2018 Recipient, Best Article of the Year Award, Journal of Current Issues and Research in Advertising
2017 Recipient, Alumni Association Distinguished Research Award, University of Memphis
2017 Top 10 Paper in the Field in 2016, Neuromarketing Science & Business Association
2016 Best Paper of the Promotions Track, Society for Marketing Advances
2016 Recipient, Ivan Preston Outstanding Contribution to Research Award, American Academy of Advertising
2016 Recipient, American Academy of Advertising Research Fellowship
2016 Honorable Mention, Best Conference Paper Award, Global Marketing Conference
2015 Best Paper of the Promotions Track, Society for Marketing Advances
2015 George Johnson Preeminent Publication Award, FCBE, University of Memphis
2015 Nominee, Eminent Faculty Award, University of Memphis
2015 Recipient, Association for Consumer Research, Transformative Consumer Research Grant Competition
2014 Finalist, Best Article of the Year, Journal of Consumer Affairs
2014 Senior Research Fellow, Methodist Le Bonheur Center for Healthcare Economics
2014 Winner, Marketing Science Institute “Social Interactions and Social Media Marketing” Research Competition
2014 George Johnson Preeminent Publication Award, FCBE, University of Memphis
2014 Society for Marketing Advances, Doctoral Consortium Faculty
2013 Recipient, University of Memphis Fogelman College of Business Great Oaks Foundation Professorship
2012 Overall Best Paper Award, 2012 American Marketing Association Marketing & Public Policy Conference
2011 Recipient, American Academy of Advertising Research Fellowship
2011 Recipient, University of Memphis First Tennessee Professorship
2011 IFTI Research Fellow, Intermodal Freight Transportation Institute
2011 Society for Marketing Advances, Doctoral Consortium Faculty
2010 Faculty Research Fellow, Michigan State University, Children’s Central
2010 Best Paper Award, International Conference on Learning and Administration in Higher Education
2009 Recipient, Alumni Association Distinguished Research Award, University of Memphis
2008 First Faculty Scholar-Activist for the ACCI-Consumers Union Connect Program
2008 Named as the Number 1 Publisher in the top advertising journals, Journal of Advertising
2006 Recipient, American Academy of Advertising Research Fellowship
2005 Recipient, Suzanne Downs Palmer Research Professorship
2003 Nominee, Suzanne Downs Palmer Research Professorship
2002 Recipient, Best Article of the Year Award, Journal of Advertising
2001 Nominee, University of North Texas Toulouse Scholar Award
2000 Nominee, University of North Texas Toulouse Scholar Award
1998 Named as a Leading Publisher in the top advertising journals, Journal of Advertising
1997/1998 Recipient, University of North Texas Developing Scholar Award
1997/1998 Recipient, Professional Development Institute Research Fellowship Award
1997 Recipient, American Academy of Advertising Research Fellowship
1995 Recipient, ANBAR Citation of Excellence, Emerald Publishing
1994 Recipient, Journal of Insurance Regulation Nationally Competitive Research Award
1992 Recipient, Media Research Club of Chicago Annual Nationally Competitive Research Award
Recognitions/Honors/Awards Related to Teaching
2015 Nominee, Fogelman College of Business Creative Teaching Excellence Award
2012 Recipient, Hormel Teaching Excellence Award, Marketing Management Association
2012 Nominee, University of Memphis Thomas W. Briggs Excellence in Teaching Award
2010 Recipient, Outstanding Educator Award, Memphis Chapter of Hadassah
2005 Nominee, University of Memphis Thomas W. Briggs Excellence in Teaching Award
2001 Nominee, University of North Texas Shelton Outstanding Teaching Award
1999 Nominee, University of North Texas President’s Council Teaching Award
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Recognitions/Honors/Awards Related to Teaching (continued) 1997 Recipient, University of North Texas Student Association Honor Professor Award
1996 Recipient, Professing Woman Award, UNT Women’s Roundtable
1996 Faculty Advisor (UNT) for Promotional Products Association (PPA) National Student Competition Southwest
District 3rd Place Team
1996 Nominee, UNT Council of Business Students Outstanding Teaching Award
1995 Selected for Advertising Educational Foundation Visiting Professor Program
1995 Nominee, University of North Texas Student Association Honor Professor Award
1994 Nominee, UNT Council of Business Students Outstanding Teaching Award
1994 Faculty Advisor (UNT) for PPA Student Competition Southwest District 2nd Place Team
Recognitions/Honors/Awards Related to Service, Leadership and Other Academic Activities
2018 Honoree, Memphis Business Journal’s Super Women in Business
2017 Recipient, Honorary Membership Award, National Society of Leadership and Success,
University of Memphis Chapter
2015 Selected through Competitive Application for 2016 Leadership Germantown Class
2014 President, American Academy of Advertising
2013 Nominee, Dr. William E. Porter Advisor of the Year Award, University of Memphis
2013 Professional Development One Semester Paid Leave Awarded
2008 Recipient, Dean’s Service Award, Fogelman College of Business and Economics
2006 University of Memphis President’s Nominee for the Tennessee Regents’ Academic Leadership Institute
2005 Recipient, International Radio & Television Society Faculty-Industry Seminar Fellowship
2000 Recipient, Outstanding Reviewer Award, Journal of Advertising
1996 Recipient, American Academy of Advertising Industry Fellowship
1994 Recipient, Direct Marketing Education Foundation Fellowship, Direct Marketing Institute
1992 Doctoral Consortium Fellow, American Marketing Association
1988 MBA Graduation with Honors, Rollins College
1988 Beta Gamma Sigma, Rollins College
LEADERSHIP AND PROFSSIONAL DEVELOPMENT
Association to Advance Collegiate Schools of Business Deans Conference, February 2019
Council for Advancement and Support of Education (CASE) Seminar on Development for Deans and
Academic Leaders, November 2018
New Memphis Institute, Leadership Development Intensive, October 2018
Association to Advance Collegiate Schools of Business New Deans Seminar, June 2018
Andrew Hayes Process Workshop, Mississippi State University, March 2018
Association to Advance Collegiate Schools of Business Advisory Board Seminar, Feb. 2018
Graduate of 2016 Leadership Germantown Class
Association to Advance Collegiate Schools of Business Accreditation Seminar, May 2015
Moderation/Mediation, University of Kansas “Stats Camp,” Summer 2013
Tennessee Board of Regents Academic Leadership Institute, 2006-2007
International Radio & Television Society Faculty-Industry Seminar, 2006
Faculty Development in International Business, University of South Carolina, Summer 2002
Vector Marketing Corporation, Sales and Marketing Institute, Summer 2000
Direct Marketing Institute for Professors, Direct Marketing Educational Foundation, June 1994
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GRANTS, CONTRACTS AND RESEARCH AWARDS
2018 Principal Investigator, “Understanding Adolescents Responses to Cyberbullying:
Coping and Dealing with their Emotional Health,” Le Bonheur Center for Healthcare
Economics, $8000.
2015 Principal Investigator, “Understanding Treatment Decisions among Adolescents and
Young Adults: The Role of Coping with Gender and Identity Issues,” Le Bonheur Center
for Healthcare Economics, $1500.
2015 Co-Principal Investigator, “Identity and Gender Issues: Exploring Gender Issues Among
Young Women with Cancer,” Association for Consumer Research, Transformative
Consumer Research Grant, $1,200.
2015 Co-Principal Investigator, “Strategies for Understanding Resistance to Engaging in
Sustainable Behaviors,” University of Memphis, Sustainability Green Fee Funded Project,
$8,000.
2014 Co-Principal Investigator, “It’s Just Semantics: A Multi-Method Psycholinguistic
Investigation of Language Effects in Online Customer Reviews,” Marketing Science
Institute, $7,500.
2013 Co-Principal Investigator, “To Touch or Not to Touch: The Role of Cognition, Affect and
Product Knowledge in Haptic Information Processing.” Fogelman College of Business &
Economics, University of Memphis, $8000.
2012-2013 Co-Principal Investigator, “Factors Affecting School Walking Decisions in Urban
Environments Near Rail and Truck Corridors,” Center for Intermodal Freight
Transportation Studies, $124,567.
2012-2013 Co-Investigator, “Salsa, Sabor y Salud: Reducing Diabetes Risk in Latino Families in
Memphis and Shelby County,” Sub-contract of grant awarded to YMCA by the Tennessee
Department of Health. Tennessee Department of Health, $140,000.
2012 Consultant, “Civilian Aeromedical Evacuation Sustainment Training (CAEST),”
University of Memphis, Supported by the United States Department of Defense.
2012 Co-Principal Investigator, “Classifying and Understanding eWOM: An Application of the
Economics of Information Framework,” Fogelman College of Business & Economics,
University of Memphis, $7000.
2011 Principal Investigator, “Developing Effective Advertising Strategies for Recruiting Long
Haul Truck Drivers,” Intermodal Freight Transportation Institute, $50,000.
2011 Co-Principal Investigator, “Using Product Placement to Promote Healthy Eating
Behavior among Children,” Awarded by the American Academy of Advertising, $1500,
and the Le Bonheur Center for Healthcare Economics, $2000.
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2006 Co-Principal Investigator, “Direct-to-Consumer Advertising: A Look at Erectile
Dysfunction Medications,” American Academy of Advertising, $2150.
2004 Co-Principal Investigator, “The Differential Value of Information in Industrial Purchase
Decisions: Applying an Economics of Information Framework,” Fogelman College of
Business & Economics, University of Memphis, $7000.
2003 Co-Principal Investigator, “Technological Dimension of Logistics Service: An Extension
of the Logistics Service Quality Construct,” FedEx Center for Supply Chain Management,
University of Memphis, $1100.
2000 Principal Investigator, “Tensile Pricing: Its Use and Effectiveness in Advertising for Retail
and Professional Services,” Summer Research Fellowship, College of Business
Administration, University of North Texas, $6400.
1999 Co-Principal Investigator, “Partnerships for Promotion: Corporate Sponsorship and Non-
Profit Organizations on the World Wide Web: Consumer Perceptions, Attitudes and
Behaviors,” Research Opportunities Program, University of North Texas, $2500.
1998 Co-Principal Investigator, “Uses and Gratifications of the World Wide Web,”
In-Kind Research Grant, Digital Marketing Systems, Lewisville, TX, $20,000.
1998 Co-Principal Investigator “Gratifications of Web Use,” Summer Research Fellowship
College of Business Administration, University of North Texas, $5400.
1997 Professional Development Institute Research Fellowship Award, College of Business
Administration, University of North Texas, $ 2200.
1997 Principal Investigator, “Promoting the Price of Retail Services: A Comparative
Assessment,” Research Opportunities Program, University of North Texas, $2620.
1997 Principal Investigator, “Tangibilizing the Service Offering: The Effects of Preference
Heterogeneity, Advertising Strategy, and Gender on Radio Commercial Effectiveness,”
American Academy of Advertising Research Fellowship, $1750.
1996 Junior Faculty Summer Research Award, University of North Texas, $3500.
1995 Principal Investigator, “An Investigation of Source Effects in Services Advertising,”
Research Initiation Grant, University of North Texas, $1800.
1995 “An Investigation of Motivation-Based Segments of Television Home Shoppers,”
Small Grants Program, University of North Texas, $750.
1995 Junior Faculty Summer Research Award, University of North Texas, $3500.
1994 Principal Investigator, “GREENSCALE: Development and Validation for a
Measure of Environmental Concern,” Research Initiation Grant, University of North
Texas, $2000.
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1994 Co-Principal Investigator, “Service Quality in the Insurance Industry: Consumer
Perceptions vs. Regulatory Perceptions,” National Public Policy Grant awarded by the
Journal of Insurance Regulation/National Association of Insurance Commissioners, $5000.
1994 Principal Investigator, “Development of a Scale to Assess Bank Service Quality,” Faculty
Research Initiative, College of Business Administration, University of North Texas,
$2550.
1994 Junior Faculty Summer Research Award, University of North Texas, $3500.
1993 Principal Investigator, “Tangibility in Services Advertising: Fact or Fiction?”
Research Initiation Grant, University of North Texas, $3500.
1992 Principal Investigator, “An Evaluation of the Effectiveness of the Appeal and the Medium
Within a Classification of Services,” (Dissertation Research) Media Research Club of
Chicago Annual Research Award, $2000.
1992 Ph.D. Student Research Award, Terry College of Business, University of Georgia, $2000.
1991-1993 Comer Fellowship Award, Department of Marketing, Terry College of Business
University of Georgia, $2000/yr.
SELECTED INVITED PRESENTATIONS
Distinguished Visiting Professor, University of Waikato, September 2019
University of Colorado, College of Media, Communication and Information, Boulder, CO, 2017
School of Public Health, University of Memphis, Memphis, TN, 2017, 2016, 2015
Stockholm School of Business, Stockholm, Sweden, 2016
University of Memphis Personal Branding Conference, Memphis, TN, 2016, 2015
Intermodal Freight Conference, Intermodal Freight Transportation Institute, Memphis, TN, 2015
Commercial Vehicle Training Association Annual Conference, Memphis, TN, 2015
University of Melbourne, Melbourne, Australia, 2015
University of Waikato, Hamilton, New Zealand, 2015
Queensland University of Technology, Brisbane, Australia, 2015
Children’s Central, Michigan State University, 2015
Doctoral Consortium Faculty, Society for Marketing Advances, 2014, 2011
American Council on Consumer Interests, 2012
Consumer Union, Yonkers, New York, 2009
Villanova Distinguished Speaker Series, Center for Marketing & Public Policy Research, 2008
Hangzho University, Hangzho, China, 2005
CURRENT AND PAST BOARD MEMBERSHIP
Member, Board of Directors, Find Your Fabulosity, Orlando, FL – 2018 - present
Member, Research Development Board, Dugga, Digital Assessment Systems, 2016 – present
Member, Board of Directors, Crews Center for Entrepreneurship, Memphis, TN, 2018 - 2019
Member, Board of Directors, STEM4Fem, Memphis, TN, 2018 - 2019
Member, Management Team, Memphis City Sound Chorus, 2018 - 2019
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RESEARCH ACTIVITIES
Refereed Journal Articles
Coleman, Josh, Marla B. Royne (Stafford) and Kathrynn Pounders, (Forthcoming), “Pride, Guilt, and Self-
Regulation in Cause-Related Marketing Advertisements,” Journal of Advertising.
Jha, Subhash, Sathyaprakash Balaji Makam, Marla B. Royne, and Nancy Spears, (Forthcoming), Haptic
Information Processing and Need for Touch in Product Evaluation, Journal of Consumer Marketing.
Rademaker, Claudia, Marla B. Royne and Mikael Andehn (In press), “On Managerial-Consumer Eco-Harmful
Media Perceptions and Eco-Conscious Attitudes: Understanding the Green Media Context,” Journal of Advertising
Research.
Vashisht, Devika, Marla B. Royne and Sreejesh S. (2019), “What We Know and Need to Know About the
Gamification of Advertising: A Review and Synthesis of the Advergame Studies,” European Journal of Marketing,
53 (4), 607-634.
Pounders, Kathrynn, Marla B. Royne and Seungae Lee (2019), “The Influence of Temporal Frame on Shame and
Guilt Appeals,” Journal of Current Issues & Research in Advertising, 40 (3), 245-257.
Jha, Subhash, George D. Deitz, Phillip Hart and Marla B. Royne Stafford (2019), “Sales Promotions for Preorder
Products: The Role of Time‐of‐Release,” Psychology and Marketing, 36, 9, 875-890.
Lee, Younghwa, Sukki Yoon, Youngwoo Lee and Marla B. Royne (2018), “How Liberals and Conservatives
Respond to Equality-Based and Proportionality-Based Rewards in Charity Advertising,” Journal of Public Policy
and Marketing, 37 (1), 108-118.
Rademaker, Claudia and Marla B. Royne (2018), “Thinking Green: How Marketing Managers Select Media for
Consumer Acceptance,” Journal of Business Strategy, 39 (2), 30-38.
Fox, Alexa K. and Marla B. Royne (2018), “Private Information in a Social World: Assessing Consumers’ Fear and
Understanding of Social Media Privacy,” Journal of Marketing Theory and Practice, 26 (1-2), 72-89
Bhat, Subodh, Susan Myers, and Marla B. Royne (2018), “Interracial Couples in Ads:
Do Consumers' Gender and Racial Differences Affect Their Reactions?” Journal of Current Issues & Research in
Advertising, 39 (2), 160-177.
Royne, Marla B., Jeff Thieme, and Marian Levy (2018), “How to Create Environmentalists: The Best Motivators,”
Journal of Business Strategy, 39 (1), 53-60.
Fox, Alexa K, George Deitz, Marla B. Royne and Joe Fox (2018), “The Face of Contagion: Consumer Response to
Service Failure Depiction in Online Reviews,” European Journal of Marketing, 52 (1/2), 39-65
Pounders, Kathrynn, Seungae Lee and Marla B. Royne (2018), “The Effectiveness of Guilt and Shame Ad Appeals
in Social Marketing: The Role of Regulatory Focus,” Journal of Current Issues & Research in Advertising, 39 (1),
37-51. (Received the 2018 Journal of Current Issues and Research in Advertising Best Article of the Year
Award)
Peasley, Michael, Joshua Coleman and Marla B. Royne (2018), “Charitable Motivations: The Role of Prestige and
Identification,” Service Industries Journal, 38 (5-6), 265-281.
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Royne, Marla B., Christine Kowalczyk, Marian Levy and Alexa Fox (2017), “Milk, Juice or Cola? Exploring the
Effect of Product Placement on Children’s Attitudes and Behavior,” Health Marketing Quarterly, 34 (2), 128-141.
Hart, Phillip and Marla B. Royne (2017), “Being Human: How Anthropomorphic Presentations Can Enhance
Advertising Effectiveness,” Journal of Current Issues & Research in Advertising, 38 (2), 129-145.
Willis, Erin and Marla B. Royne (2017), “Online Communities and Chronic Disease Self-Management,” Health
Communication, 32, (3), 269-278.
Royne, Marla B, Stephanie Ivey, Marian Levy, Alexa K. Fox and Susan Roakes (2016), “Marketing Active
Transportation to School to Improve Children’s Health: Utilizing Parental Perspectives from an Inner-City
Environment,” Health Marketing Quarterly, 33 (4), 353-368.
Diekman, Connie, Marian Levy, Robert Murray, Marla Stafford and Jeremy Kees (2016), “A Preliminary
Examination of Facts Up Front: Survey Results from Primary Shopper and At-Risk Segments,” Journal of the
Academy of Nutrition and Dietetics, 116 (10), 1530-1536.
Deitz, George, Marla B. Royne, Coco Huang, Josh Coleman and Michael Peasley (2016), “EEG-Based Measures
versus Panel Ratings of Super Bowl Advertisements: Predicting Social Media Based Behavioral Response,” Journal
of Advertising Research, 56 (2), 217-227. (Selected as one of the 10 most relevant publications in
neuromarketing in 2016 and inclusion in the 2017 Neuromarketing Yearbook).
Kowalczyk, Christine and Marla B. Royne (2016), “Exploring the Influence of Mothers’ Attitudes toward
Advertising on Children’s Consumption of Screen Media,” International Journal of Consumer Studies 40 (5), 610-
617.
Vashisht, Devika and Marla B. Royne (2016), “Advergame Speed Influence and Brand Recall: The
Moderating Effects of Brand Placement Strength and Gamers’ Persuasion Knowledge,” Computers in Human
Behavior (63), October, 162-169
Royne, Marla B, Jeff Thieme, Marian Levy, Jared Oakley and Laura Alderson (2016), “Transforming Consumer
Concern to Action: What Green Marketing Can Do,” Journal of Business Strategy, 37 (3), 37-43.
Royne, Marla B., Susan D. Myers, George Deitz and Alexa Fox (2016), “Risks, Benefits, and Competitive
Interference: Consumer Perceptions of Prescription Drug vs. Dietary Supplement Advertising,” Journal of Current
Issues & Research in Advertising, 37 (1), 59-79.
Yang, Yong, Stephanie S. Ivey, Marian C. Levy, Marla B. Royne, and Lisa M. Klesges (2016), “Active Travel to
School: Findings from the Survey of US Health Behavior in School-Aged Children, 2009-2010,” Journal of School
Health, 86 (6), 464-471.
Willis, Erin and Marla B. Royne Stafford (2016), “Health Consciousness or Familiarity with Supplement
Advertising: What Drives Attitudes Toward Dietary Supplements?” International Journal of Pharmaceutical and
Health Care Marketing, 10 (2), 1-18.
Levy, Marian, Marla B. Royne and Robert Koch (2016), “Civilian-Military Interface in Catastrophes Requiring
Aeromedical Evacuation,” International Journal of Emergency Management, 12 (2), 136-151.
Ivey, Stephanie, Marian Levy, Marla B. Royne, Kranthi Guthikonda, and Kelsi Ford (2015), “Impact of Freight
Traffic on School Walking Decisions in Urban Environments,” Journal of Transportation Management, 25 (2), 43-
55.
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Lister, Cameron, Marla B. Royne, Hannah Payne, Ben Cannon, Carl Hanson, and Michael Barnes (2015), “The
Laugh Model: Reframing and Rebranding Public Health through Social Media,” American Journal of Public
Health, 105 (11), 2245–2251.
Rademaker, Claudia, Marla B. Royne, and Richard Wahlund (2015), “Eco-harmful Media Perceptions and
Consumer Response to Advertising,” Journal of Cleaner Production, 108 (December), 799-807.
Balaji, M.S., Subhash Jha and Marla B. Royne (2015), “Customer E-complaining Behaviors using Social Media,”
Service Industries Journal, 35 (11/12), 633-654.
Thieme, Jeff, Marla B. Royne, Subhash Jha, Marian Levy and Wendy Barnes McEntee (2015), “Factors Affecting
the Relationship between Environmental Concern and Behaviors,” Marketing Intelligence and Planning, 33 (5),
675-690.
Davis, Brennan, Marla B. Royne Stafford and Chris Pullig (2014), “How Gay-Straight Alliance Groups Mitigate
the Relationship between Gay-Bias Victimization and Adolescent Suicide Attempts,” Journal of the American
Academy of Child and Adolescent Psychiatry, 53 (December), 1271-1278.
Jha, Subhash, Marla B. Royne and Ankit Kesharwani (2014), “The Interplay of Website Aesthetics and Information
Quality on Website Trust,” Journal of Digital and Social Media Marketing, 2 (3), 269–280.
Royne, Marla B., Carol C. Bienstock and Tracy Cosenza (2014), “Key Advertising Components and Media
Channels for Recruiting Long Haul Truck Drivers,” Journal of Transportation Management, 24 (2), 31-44.
Royne, Marla B., Alexa Fox, George Deitz and Tyler Gibson (2014), “The Effects of Health Consciousness and
Familiarity with DTCA on Perceptions of Dietary Supplements, Journal of Consumer Affairs, 48 (3), 515-534
Kees, Jeremy, Marla B. Royne and YoonNa Cho (2014), “Regulating Front-of-Package Nutrition Information
Disclosures: A Test of Industry Self-Regulation versus Other Popular Options,” Journal of Consumer Affairs, 48
(1), 147-174. (Finalist – 2014 Best Paper of the Year Award)
Myers, Susan D., Marla B. Royne and George Deitz (2014), “Program-Ad Congruence: Integrating Advertising and
Entertainment,” International Journal of Advertising, 33 (1), 61-90.
Kowalczyk, Christine and Marla B. Royne (2013), “Celebrity Brands: The Moderating Role of Celebrity Worship
on Attitudes and Intentions,” Journal of Marketing Theory & Practice, 21 (2), 211-220.
Mathur, Sunil, Marian Levy and Marla B. Royne (2013), “The Role of Cancer Information Seeking Behavior in
Developing and Disseminating Effective Smoking Cessation Strategies: A Comparison of Current Smokers,
Former Smokers and Never Smokers,” Journal of Communication in Healthcare, 6 (1), 61-70.
Marian Levy, Robert Koch and Marla B. Royne (2013), “Self-Reported Training Needs of Emergency Responders
in Disasters Requiring Military Interface,” Journal of Emergency Management, 11 (2), 143-150.
Hart, Phillip, Shawn Jones and Marla B. Royne (2013), “The Human Lens: How Unprimed Anthropomorphic
Reasoning Varies by Product and Enhances Value Perception,” Journal of Marketing Management, 29 (1-2), 105-
121.
Spears, Nancy, Marla B. Royne and Eric Van Steenburg (2013) “Are Celebrity-Heroes Effective Endorsers?
Exploring the Link between Hero, Celebrity, and Advertising Response,” Journal of Promotion Management, 19
(1), 17-37.
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Smith, Rachel, George Deitz, Marla B. Royne, John Hansen, Marko Grünhagen, and Carl L. Witte (2013), “A
Cross-Cultural Examination of Online Shopping Behavior: A Comparison of Norway, Germany, and the U.S.,”
Journal of Business Research, 66, 328-335.
Royne, Marla B., Jennifer Martinez, Jared Oakley, and Alexa Fox (2012), “The Effectiveness of Benefit Type and
Price Endings in Green Advertising,” Journal of Advertising, 41 (4), 85-102.
(Reprinted in “Green Advertising and the Reluctant Consumer,” Routledge-Taylor & Francis, 2015.)
Kowalczyk, Christine and Marla B. Royne (2012), “Are Products More Real on Reality Shows? An Exploratory
Study of Product Placement in Reality Television Programming,” Journal of Current Issues & Research in
Advertising, 33 (2), 248-266.
Deitz, George, Susan D. Myers and Marla Royne Stafford (2012), “Understanding Consumer Response to
Sponsorship Information: A Resource-Matching Approach,” Psychology & Marketing, 29 (4), 226-239.
Cervetti, Michael, Marla B. Royne and J. Michael Schaffer (2012), “The Use of Performance Control Charts in
Business Schools: A Tool for Assessing Learning Outcomes,” Journal of Education for Business, 87 (4), 247-252.
Liu, Gensheng (Jason), Mohammad M. Amini, Emin Babakus, and Marla B. Royne Stafford (2011), “Handling
Observations with Low Interrater Agreement Values,” Journal of Analytical Sciences, Methods and
Instrumentation, 1 (2), 9-18.
Royne, Marla B., Marian Levy and Jennifer Martinez (2011), “Public Health Implications of Environmental
Concern and Willingness to Pay for an Eco-Friendly Product,” Journal of Consumer Affairs, 45 (2), 329-343.
Myers, Susan D., Marla B. Royne and George Deitz (2011), “Direct to Consumer Advertising: Exposure, Behavior,
and Policy Implications,” Journal of Public Policy & Marketing, 30 (1), 110-118.
Royne Stafford, Marla B., Tim Reilly, Stephen J. Grove and Les Carlson (2011), “The Evolution of Services
Advertising in a Services-Driven National Economy: An Analysis of Progress and Missed Opportunities,” Journal
of Advertising Research, 51 (1), 136-152.
Bienstock, Carol C. and Marla B. Royne, (2010), “Technology Acceptance and Satisfaction with Logistics
Services,” International Journal of Logistics Management, 21 (2), 271-292.
Mittal, Banwari and Marla B. Royne (2010), “Consuming as a Family: Modes of Intergenerational Influence on
Young Adults,” Journal of Consumer Behaviour, 9 (4), 239-257.
McKenzie, Karen and Marla B. Royne (2009), “Defining and Understanding Communications Planning: A Current
Assessment and an Exploratory Study,” Journal of Promotion Management, 15 (July), 341-356.
Royne, Marla B. and Susan W. Myers (2008), “Recognizing Consumer Issues in DTC Pharmaceutical
Advertising,” Journal of Consumer Affairs, 42 (1), 60-80.
Bienstock, Carol C., Marla B. Royne, Dan Sherrell and Thomas F. Stafford (2008), “An Expanded Model of
Logistics Service Quality,” International Journal of Production Economics, 113 (May), 205-222.
Poston, Robin and Marla B. Royne (2008), “Rating Scheme Bias: Using Ratings in E-Commerce,” Journal of
Organizational and End User Computing, 20 (4), 45-73.
Stern, Barbara B., Marla B. Royne, Thomas F. Stafford and Carol C. Bienstock (2008), “Consumer Acceptance of
Online Auctions: An Application and Extension of the TAM,” Psychology & Marketing, 25 (7), 619-636.
Marla Royne Stafford
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Savitskie, Katrina, Marla B. Royne, Elif Sonmez, Marko Grünhagen, and Carl L. Witte (2007), “Norwegian
Internet Shopping Sites: An Application & Extension of the Technology Acceptance Model,” Journal of Global
Information Technology Management, 10 (4), 54-74.
Bienstock, Carol C. and Marla B. Royne (2007), “The Differential Value of Information in Industrial Purchasing
Decisions: Applying an Economics of Information Framework,” International Journal of Physical Distribution and
Logistics Management, 37 (5), 389-408.
Rotfeld, Herbert J. and Marla Royne Stafford (2007), “Toward a Pragmatic Understanding of the Advertising &
Public Policy Literature,” Journal of Current Issues and Research in Advertising, 29 (1), 67-80.
Bienstock, Carol C. and Marla Royne Stafford (2006), “Measuring Involvement with the Service: Scale Validation
and Managerial Implications,” Journal of Marketing Theory & Practice, 14 (Summer), 209-221.
Stafford, Marla Royne, Ashley Kilburn, and Barbara B. Stern (2006), “The Effects of Reserve Prices on Bidding
Behaviour in Online Auctions,” International Journal of Internet Marketing and Advertising, 3 (3), 240-253.
Stafford, Marla Royne, Thomas F. Stafford and Joel Collier (2006), “Dimensions of Environmental Concern:
Validation of Component Measures,” Interdisciplinary Environmental Review, 8 (1), 43-61.
Stern, Barbara B. and Marla Royne Stafford (2006), “Individual and Social Determinants of Winning Bids in
Online Auctions: A Behavioral Perspective,” Journal of Consumer Behaviour, 6 (January/February), 43-55.
Stafford, Marla Royne (2005), “International Services Advertising: Defining the Domain and Reviewing the
Literature,” Journal of Advertising, 34 (Spring), 65-85.
Carlson, Les, Stephen J. Grove and Marla Royne Stafford (2005), “Perspectives on Advertising Research: Views of
Winners of the AAA Outstanding Contribution to Research Award,” Journal of Advertising, 34 (Summer), 117-
149.
Stafford, Marla Royne, Ashley J. Kilburn and Charlotte A. Allen (2005), “The Use of Pricing Information in
Service Advertisements: A Comparison of Retail Versus Professional Services,” Services Marketing Quarterly, 27
(1), 1-22.
Stafford, Marla Royne, Carolyn Tripp and Carol Bienstock (2004), “The Influence of Advertising Logo
Characteristics on Audience Perceptions of a Nonprofit Theatrical Organization,” Journal of Current Issues and
Research in Advertising, 26 (1), 37-45.
Stafford, Thomas F, Marla Royne Stafford and Lawrence L. Schkade (2004) “Assessing Uses and Gratifications for
the Internet,” Decision Sciences, 35 (Spring), 259-285. (Recognized by Wiley-Blackwell as the 7th most
downloaded article in the Decision Sciences Journal.)
Stafford, Marla Royne, Eric Lippold and Todd Sherron (2003), “The Effectiveness of Alternative Media Types on
Average Weekly Unit Sales: A Field Investigation,” Journal of Advertising Research, 43 (June), 173-179.
Stafford, Marla Royne, Nancy Spears and Chung-kue Hsu (2003), “Celebrity Images in Magazine Advertisements:
An Application of the Visual Rhetoric Model,” Journal of Current Issues and Research in Advertising 25, (Fall),
13-20.
Stafford, Thomas F. and Marla Royne Stafford (2003), “Industrial Buyers’ Perceptions of Industrial Salespeople,”
Journal of Business and Industrial Marketing, 18 (1), 40-58.
Marla Royne Stafford
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Stafford, Marla Royne and Barbara Stern (2002), “Consumer Bidding Behavior at Internet Auction Sites,”
International Journal of Electronic Commerce, 7 (Fall), 135-150.
Stafford, Marla Royne, Thomas F. Stafford and Ellen Day (2002), “A Contingency Approach: The Effects of
Spokesperson Type and Service Type on Service Advertising Perceptions,” Journal of Advertising, 31 (Summer),
37-48. (Received the 2002 Journal of Advertising Best Article of the Year Award)
Stafford, Thomas F. and Marla Royne Stafford (2002), “The Use of Atypical Advertising Strategies for Stereotyped
Product Categories,” Journal of Current Issues and Research in Advertising, 24 (Spring), 25-37.
Stafford, Marla Royne and Thomas F. Stafford (2001), “Advertising the Service Offering: The Effects of
Preference Heterogeneity, Message Strategy, and Gender on Radio Commercial Effectiveness,” Journal of Current
Issues and Research in Advertising, 23 (Spring), 17-29.
Stafford, Marla Royne and Carolyn Tripp (2001), “Age, Gender and Income: Demographic Determinants of
Community Theater Patronage,” Journal of Nonprofit and Public Sector Marketing. 8 (2), 29-43.
Stafford, Thomas F. and Marla Royne Stafford (2001), “Identifying Motivations for the Use of Commercial Web
Sites,” Information Resources Management Journal, 14, (January-March), 22-30.
(Reprinted in Strategies for e-Commerce Success, Bijan Fazlollahi, ed, IRM Press 2002.)
Stafford, Marla Royne and Thomas F. Stafford (2000), “The Effectiveness of Tensile Pricing Tactics in the
Advertising of Services,” Journal of Advertising, 29 (Summer), 45-59.
Albers-Miller, Nancy D. and Marla Royne Stafford (1999), “International Services Advertising: An Examination of
Variation in Appeal Use for Experiential and Utilitarian Services,” Journal of Services Marketing, 13 (4/5), 390-
406.
Stafford, Marla Royne, Victor Prybutok, Brenda P. Wells and Leon Kappelman (1999), “Assessing the Fit and
Stability of Alternative Measures of Service Quality,” Journal of Applied Business Research, 15, (Spring), 13-30.
Albers-Miller, Nancy D. and Marla Royne Stafford (1999), “An International Analysis of Emotional and Rational
Appeals in Services vs. Goods Advertising,” Journal of Consumer Marketing, 16 (1), 42-57.
Stafford, Marla Royne (1998), “Advertising Sex-Typed Services: The Effects of Sex, Service Type and Employee
Type on Consumer Attitudes,” Journal of Advertising, 27 (Summer), 65-82.
Stafford, Marla Royne, Thomas F. Stafford and Brenda P. Wells (1998), “Determinants of Service Quality and
Satisfaction in the Auto Casualty Claims Process,” Journal of Services Marketing, 12 (6), 426-440.
Wells, Brenda P. and Marla Royne Stafford (1997), "Insurance Education Efforts and Insurance Service Quality,"
Journal of Insurance Regulation, 15 (Summer), 540-547.
Day, Ellen and Marla Royne Stafford (1997), “Age-Related Cues in Retail Services Advertising: Their Effects on
Younger Consumers,” Journal of Retailing, 73 (Summer), 211-233.
Prybutok, Victor and Marla Royne Stafford (1997), “Using Baldrige Criteria for Self-Assessment,” Marketing
Health Services (Formerly Journal of Health Care Marketing), 17 (Spring), 45-48
Stafford, Marla Royne (1996), “Tangibility in Services Advertising: An Investigation of Verbal versus Visual
Cues,” Journal of Advertising, 25 (Fall), 13-28.
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Stafford, Marla Royne and Thomas F. Stafford (1996), “Mechanical Commercial Avoidance: A Uses and
Gratifications Perspective,” Journal of Current Issues and Research in Advertising 18 (Fall), 27-38.
Stafford, Marla Royne, Gopala Ganesh and Michael Luckett (1996), “Perceived Spousal Influence in the Service
Decision-Making Process: A Cross-Cultural Investigation,” Journal of Applied Business Research, 12 (Fall), 53-69.
Stafford, Marla Royne, Thomas F. Stafford and Jhinuk Chowdhury (1996), “Predispositions Toward Green Issues:
The Potential Efficacy of Advertising Appeals,” Journal of Current Issues and Research in Advertising, 18
(Spring), 67-79.
Stafford, Marla Royne (1996), “Demographic Discriminators of Service Quality in the Banking Industry,” Journal
of Services Marketing, 10 (4), 6-20.
Stafford, Marla Royne, Gopala Ganesh and Barbara Garland (1996), “Marital Influence in the Decision-Making
Process for Services,” Journal of Services Marketing, 10 (1), 6-21.
Stafford, Marla Royne and Brenda P. Wells (1996), “The Effect of Demographic Variables on Perceived Claims
Service Quality,” Journal of Insurance Issues, 19 (Fall), 163-182.
Day, Ellen, Marla Royne Stafford, and Alejandro Camacho (1995), “Opportunities for Involvement Research: A
Scale Development Approach,” Journal of Advertising, 24 (Fall), 69-75. (Received the 1995 Anbar Award of
Excellence)
Stafford, Marla Royne and Ellen Day (1995), “Retail Services Advertising: The Effects of Appeal, Medium, and
Service,” Journal of Advertising, 24 (Spring), 57-71.
Wells, Brenda P. and Marla Royne Stafford (1995), “Service Quality in the Insurance Industry: Consumer
Perceptions vs. Regulatory Perceptions,” Journal of Insurance Regulation, 13 (Summer), 462-477.
Stafford, Marla Royne (1995), “A Normative Model for Improving Services Quality,” Journal of Customer Service
in Marketing and Management, 1 (1), 15-32.
Zimmer, Mary R., Thomas F. Stafford and Marla Royne Stafford (1994), “Green Issues: Dimensions of
Environmental Concern,” Journal of Business Research, 30 (May), 63-74.
Stafford, Marla Royne (1994), “How Customers Perceive Service Quality,” Journal of Retail Banking, 16
(Summer), 29-37.
Daugherty, Patricia J., Marla Royne Stafford and Jo Ann L. Asquith (1994), “Electronic Zipping: Leading
Advertisers' Perspectives,” Journal of Media Planning, 8 (Spring), 55-63.
Asquith, Jo Ann L., Patricia J. Daugherty, and Marla Royne Stafford (1994), “Advertiser and Ad Agency Views on
Electronic Zipping,” Journal of Promotion Management, 2 (2), 87-100.
Stafford, Marla Royne and Thomas F. Stafford (1993), “Participant Observation and the Pursuit of Truth:
Methodological and Ethical Considerations,” Journal of the Market Research Society, 35 (January), 63-76.
Invited/Editorially Reviewed Publications
Royne, Marla B. (2018), “Why We Need More Replication Studies to Keep Empirical Knowledge in Check: How
Reliable is Truth in Advertising Research?” Journal of Advertising Research, 58 (1), 3-7.
Marla Royne Stafford
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(Stafford) Royne, Marla B. (2016), “Research and Publishing in the Journal of Advertising: Making Theory
Relevant,” Journal of Advertising, 45 (2), 269-273.
Bloom, Robert, David W. Ballard and Marla B. Royne (2013), “The Psychologically Healthy Workplace Program:
I/O’s Role and Involvement Opportunities,” The Industrial-Organizational Psychologist. 50 (3), 95-100.
Smith, Rachel and Marla B. Royne (2010), “Consumer Literacy and Credence Services: Helping the Invisible
Hand,” Journal of Consumer Affairs, 45 (1), 1-6.
Levy, Marian and Marla B. Royne (2009), “Up for Sale: Consumer Medical Information,” Journal of Consumer
Marketing, 26 (7), 465-467.
Levy, Marian and Marla B. Royne (2009), “The Impact of Consumers' Health Literacy on Public Health,” Journal
of Consumer Affairs, 43 (Summer), 357-362.
Royne, Marla B. and Marian Levy (2008), “Does Marketing Undermine Public Health?” Journal of Consumer
Marketing, 25 (7), 473-475.
Royne, Marla B. (2008), “Cautions and Concerns in Experimental Research on the Consumer Interest,” Journal of
Consumer Affairs, 42 (3), 478-483.
Myers, Susan D. and Marla Royne Stafford (2007), “A Profitable New Definition of Health,” Journal of Consumer
Marketing, 24 (1), 8-10.
Stafford, Thomas F. and Marla Royne Stafford (1993), “Reaction Effects in Participant Observation: A Response,”
Journal of the Market Research Society, 35 (July), 280-281.
Other Journal Publications: Editorials
Royne, Marla B. and Marian Levy (2015), “Reaching Consumers through Effective Health Messages: A Public
Health Imperative,” Journal of Advertising. 44 (April-June), 85-87.
Royne, Marla B. and Marian Levy (2011), “Editorial Prelude - Marketing for Public Health: We Need an APP for
That,” Journal of Consumer Affairs, 45 (Spring), 1-6.
Rifon, Nora J., Marla B. Royne and Les Carlson (2010), “Violence and Advertising: Effects and Consequences,”
Journal of Advertising 39 (Winter), 7-8.
Stafford, Marla Royne (2005), “An Introduction to the Special Issue on E-Marketing,” Marketing Theory, 5, (5-6).
Stafford, Marla Royne (2004), “Identity Theft: Laws, Crimes and Victims,” Journal of Consumer Affairs, 38
(Winter), 201-203.
Stafford, Marla Royne (2002), “From the Guest Editor,” Journal of Advertising, 31 (Fall), V.
Stafford, Marla Royne (2002), “Guest Editorial,” Journal of Services Marketing, 16 (5), 390-392
Grove, Stephen J., Greg Pickett, and Marla Royne Stafford (1997), “Addressing the Advertising of Services: A Call
to Action,” Journal of Advertising, (Winter), 1-6.
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Books
Rifon, Nora, Marla B. Royne and Les Carlson (eds.) (2014). Advertising and Violence: Concepts and Perspectives,
Armonk, NY: M.E. Sharpe
Stafford, Marla Royne and Ronald J. Faber (eds.) (2005). Advertising, Promotion and New Media, Armonk, NY:
M.E. Sharpe. 351-356.
Stafford, Marla Royne and Thomas F. Stafford (1999). The Instructor’s Manual to Accompany Vanden Bergh and
Katz’s Advertising Principles: Choice, Challenge, and Change. Lincolnwood, IL: NTC Press.
Book Chapters
Coleman, Joshua and Marla B. Royne (Forthcoming), “The Convergence of Nonprofit Services and the Social
Enterprise,” in Service Insights and Trends, Eileen Bridges and Kendra Fowler, Eds.
Royne, Marla B., Claudia Rademaker, and Gerard E. Kelly III (2017), “Powerful Bullies and Silent Victims in
Cyber Space: The Darkness of Social Media,” in Online Consumer Behavior: Theory and Research in Social Media
Advertising and E-tail, V2, Angeline Close Scheinbaum, ed. Routledge/Psychology Press.
Royne, Marla B., Kathrynn Pounders, Marian Levy and Rebecca Jones (2017), “Using Digital Media to Improve
Public Health Communication,” in Digital Advertising, Shelly Rodgers and Esther Thorson, eds., Routledge.
Royne, Marla B. and Alexa Fox (2014), “Violence is in the Ads, too: Should Television Advertisements be Rated?”
in Advertising and Violence: Concepts and Perspectives, Nora Rifon,
Marla B. Royne and Les Carlson, eds., Armonk, NY: M.E. Sharpe. 151-160.
Royne, Marla B. (2012), “Toward Theories of Advertising: Where do we go From Here?” in Advertising Theory.
Shelly Rodgers and Esther Thorson, eds. Routledge. 541-545.
Poston, Robin S. and Marla B. Royne (2010), “Rating Schemes in E-Commerce,” in Computational Advancements
in End-User Technologies: Emerging Models and Frameworks, Advances in End User Computing Book Series.
Steve Clark, ed. IGI Global, New York. 260-290.
Ronald J. Faber and Marla Royne Stafford (2005), “The Future of Consumer Decision Making in the Age of New
Media Promotions and Advertising,” in M.R. Stafford and R.J. Faber (eds.) Advertising, Promotion and New
Media, Armonk, NY: M.E. Sharpe. 351-365.
Stafford, Thomas F., Marla Royne Stafford and Neal Shaw (2002), “Motivations and Perceptions Related to the
Acceptance of Convergent Media Delivered through the World Wide Web,” in M. Khosrowpour (ed.), Advanced
Topics in Information Resources Management, Hershey, PA: Idea Group Publishing.
Stafford, Thomas F. and Marla Royne Stafford (2001), “Investigating Social Motivations for Internet Use,” in O.
Lee (ed.), Internet Marketing Research: Theory and Practice. Hershey, PA: Idea Group Publishing.
Stafford, Thomas F. and Marla Royne Stafford (2000), “Consumer Motivations for Commercial Web Site Use:
Antecedents to Electronic Commerce,” in S. Rahman and M. Raisinghani (eds.), Electronic Commerce:
Opportunities and Challenges. Hershey, PA: Idea Group Publishing.
Other Invited Publications
Royne, Marla B. (2019), Book Foreward in Advertising Theory. 2nd edition. Shelly Rodgers and Esther Thorson,
eds. Routledge. 541-545.
Marla Royne Stafford
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Royne, Marla B. (2016), “Research Matters: Building and Sustaining Momentum in Academic Research,”
American Academy of Advertising Newsletter, Summer 2016.
Royne, Marla B (2010), “DTC Advertising,” in Wiley International Encyclopedia of Marketing edited by Jagdeth
Sheth and Naresh Malhotra, in Volume 4: Advertising and Integrated Communication, edited by Mickey Belch &
George Belch, John Wiley & Sons Limited.
Royne, Marla B (2010), “Advertising Message Appeals,” in Wiley International Encyclopedia of Marketing edited
by Jagdeth Sheth and Naresh Malhotra, in Volume 4: Advertising and Integrated Communication, edited by Mickey
Belch & George Belch, John Wiley & Sons Limited.
Royne, Marla B. (2008), “Top Ten Reasons for Joining AAA,” American Academy of Advertising Newsletter –
Anniversary Issue.
Stafford, Marla Royne (2003), “Editing a Special Issue,” American Academy of Advertising Newsletter.
Stafford, Marla Royne (2002), “Services Advertising,” Encyclopedia of Advertising, Taylor & Francis.
Stafford, Marla Royne (1997), “Managing the Early Stages of Your Career: The Importance of Strategic
Alliances,” AMS News, (October), 12.
Stafford, Marla Royne (1997), “DSEF Seminar Offers Education on Direct Selling Industry,” AMS News, (July),
10.
Refereed Conference Proceedings and Abstracts
Pounders, Kathrynn, Seungae Lee and Marla B. Royne Stafford (2019), “Exploring Guilt and Shame Appeals in
Health Marketing: The Impact of Self-Construal,” 2019 American Marketing Association Winter Educator’s
Conference.
Royne, Marla B., Erin Willis and Joshua Coleman (2016), “The Effects of Familiarity with Dietary Supplement
Advertising on Consumer Shopping Behavior,” Society for Marketing Advances, November 2016. (Winner, Best
Paper in the Promotions Track)
Lee, Younghwa, Sukki Yoon, and Marla B. Royne (2016). “How Liberals and Conservatives Respond to Equality
and Proportionality Appeals in Charity Advertising,” 2016 Global Marketing Conference, July 2016. (Honorable
Mention, Best Conference Paper Award)
Vashisht, Devika and Marla B. Royne Stafford (2015), “Impact of Advergame Speed, Brand Placement Strength,
and Persuasion Knowledge on Brand Recall,” Society for Marketing Advances, November 2015. (Winner, Best
Paper in the Promotions Track)
Royne, Marla B., Christine Kowalczyk, Marian Levy and Alexa Fox (2015), “The Effect
of Beverage Product Placement on Children’s Attitudes and Behavior: An Exploratory Study,” Abstract in the
American Marketing Association 2015 Summer Educator’s Conference, Chicago, IL, August 2015.
Stafford, Marla Royne, Erin Willis and Marian Levy (2015), “Consumers’ Perceptions of Electronic Cigarettes:
Implications for Advertising, Promotion and Public Health,” Abstract in the Proceedings of the 2015 American
Academy of Advertising Annual Conference, Chicago, IL, March 2015.
Royne, Marla B., Stephanie Ivey, Marian Levy, Alexa K. Fox and Susan Roakes (2014), “Marketing Active
Transportation to School: Utilizing Parental Perspectives on Walking to School in an Inner-City Environment,”
2014 American Marketing Association Marketing & Public Policy Conference, June 2014.
Marla Royne Stafford
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Hart, Phillip and Marla B. Royne (2014), “Anthropomorphism Appeals: Influencing Consumers through Human-
like Presentation,” Abstract in the Proceedings of the 2014 American Academy of Advertising Annual Conference,
Atlanta, GA. March 2014.
Kowalczyk, Christine and Marla B. Royne (2014), "Mothers’ Perceptions of Advertising and Regulating Children’s
Screen Media Usage,” Abstract in the Proceedings of the 2014 American Marketing Association Winter Educator’s
Conference, Orlando, FL. February 2014
Fox, Alexa K. and Marla B. Royne (2013) “Private Information in a Social World:
A Policy Perspective of Consumer Privacy on Social Networking Sites,” Abstract in the Proceedings of the 2013
American Marketing Association Marketing & Public Policy Conference, Washington, DC. June 2013.
Bienstock, Carol and Marla R. Stafford (2013), “An Investigation of Effective Advertising Strategies for Recruiting
Long Haul Truck Drivers,” Abstract in the Proceedings of the 2013 Academy of Marketing Science Conference,
Monterrey, CA. May 2013.
Royne, Marla B., Jared Oakley, and Marian Levy (2012), “An Investigation of the Relationship between
Environmental Concern and Environmental Behavior,” Abstract in the Proceedings of the 2012 American
Marketing Association Marketing & Public Policy Conference, Atlanta, GA. June 2012.
Royne, Marla B., Alexa Sullivan, George Deitz and Tyler Gibson (2012), “The Effects of Health Consciousness
and Familiarity with DTCA on Perceptions of Nutritional Supplements,” Abstract in the Proceedings of the 2012
American Marketing Association Marketing & Public Policy Conference, Atlanta, GA. June 2012.
Kowalczyk, Christine and Marla B. Royne (2012), “An Exploratory Study of Perceived Trust and Skepticism of
Product Placement in Reality Television,” Abstract in the Proceedings of the 2012 American Marketing
Association Marketing & Public Policy Conference. Atlanta, GA. June 2012. (Winner, Best Paper of the
Conference Award)
Royne, Marla B., Jared Oakley, and Marian Levy (2012), “Linking Environmental Concern to Sustainable
Consumer Behavior: Moving from Attitudes to Action,” Abstract in the Proceedings of the 2012 American Council
on Consumer Interests Annual Conference, Memphis, TN. April 2012.
Royne, Marla B., Stephanie Ivey, Marian Levy and Susan Roakes (2012), “Factors Affecting School Walking
Decisions in an Urban Environment: Implications for Public Policy and Public Health,” Abstract in the Proceedings
of the 2012 American Council on Consumer Interests Annual Conference, Memphis, TN. April 2012.
Martinez, Jennifer, Marla B. Royne and Christine Kowalczyk (2012), “Social Networking Sites vs. Traditional
Advertising: Examining Influence over Information.” Abstract in the Proceedings of the 2012 Academy of
Marketing Science National Conference, New Orleans, LA. May 2012.
Kowalczyk, Christine M. and Marla B. Royne (2011), “I Said ‘No’: Understanding Parental Perceptions of Screen
Media Advertising to Children,” Abstract in the Proceedings of the Society for Marketing Advances 2011 Annual
Conference, Memphis, Tenn., (November 2-5).
Royne, Marla B. Royne, Marian Levy, Jennifer Martinez and Herbert Jack Rotfeld (2011), “Demographic
Differences in Environmental Concern: Implications for Marketing Communications,” Abstract in Proceedings of
the 2011 Asia-Pacific Conference of the American Academy of Advertising, 61-62.
Royne, Marla B., Nora Rifon, Sungmi Lee, Marko Grunhagen, Carl L. Witte, (2010), “Shopping On-Line: Cultural,
Individual Characteristics, and Cross-Country Differences,” Abstract in the Proceedings of the European
Conference of the American Academy of Advertising, Milan, Italy.
Marla Royne Stafford
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Royne, Marla B., Marian Levy and Jennifer Martinez (2010), “Demographic Facets of Environmental Concern:
Implications for Public Policy and Public Health,” Abstract in the Proceedings of the American Marketing
Association Marketing & Public Policy Conference.
Cervetti, Michael and Marla B. Royne (2010), “The Use of Performance Control Charts in Higher Education,” Joint
Meeting of the Academic Business World International Conference and International Conference on Learning and
Administration in Higher Education. (Received a Conference Best Paper Award)
Cervetti, Michael and Marla B. Royne (2010), “Performance Control Charts in a Business Statistics Class,” Annual
Conference of the International Educator’s Group, Nashville, TN.
Kowalczyk, Christine and Marla B. Royne (2009,) “Exploring Attitudes toward Product Placement on Reality
Shows,” Abstract in the Proceedings of the Society for Marketing Advances, November 2009.
Susan Myers and Marla Royne Stafford (2006), “Direct-to-Consumer Advertising of Erectile Dysfunction
Medications: Policy Implications of Misperceived Purpose and Risk,” Abstract in the Proceedings of the 2006
American Marketing Association Marketing and Public Policy Conference.
Rotfeld, Herbert J., and Marla Royne Stafford (2006) “Pragmatism and Realities for Understanding the Advertising
& Public Policy Literature,” Abstract in the Proceedings of the 2006 Conference of the American Academy of
Advertising.
Bienstock, Carol C., Marla Royne Stafford, and Thomas F. Stafford (2006), “The Role of Technology in Industrial
Customers' Perceptions of Logistics Service Quality and Purchase Intentions,” Developments in Marketing Science,
Volume XXIX.
Kilburn, Ashley, Joel Collier and Marla Royne Stafford (2005), “The Prodigal Consumer: Defining and
Understanding the Returning Customer,” Abstract in the Proceedings of the 2005 Society for Marketing Advances
Annual Conference.
Sen, Sandy, Marla Royne Stafford and Emin Babakus (2005), “Development and Validation of a Service
Convenience Model,” Abstract in the Proceedings of the 2005 American Marketing Association Summer
Educator’s Conference.
Rotfeld, Herbert J., Marla Royne Stafford and Susan D. Myers (2005), “What Has Been, What Is and What Seems
Missing in Published Research on Advertising and Public Policy,” Abstract in the Proceedings of the 2005
American Marketing Association Marketing and Public Policy Conference.
Stafford, Marla Royne, Ashley Kilburn and Barbara Stern (2005), “The Effects of Reserve Prices on Bidding
Behavior in Online Auctions,” Abstract in the Proceedings of the 2005 American Marketing Association Winter
Educator’s Conference.
Stafford, Thomas F. and Marla Royne Stafford (2003) “Uses and Gratifications for Internet Use in the Distance
Education Classroom,” Abstract in the Proceedings of the American Marketing Association Winter Educator’s
Conference.
Bienstock, Carol, Thomas F. Stafford, and Marla Royne Stafford (2002), “Logistics Service Quality and the
Concept of Acceptance: Technological Dimensions of Logistics Services and their Evaluation,” Proceedings of the
2002 Decision Sciences Conference.
Marla Royne Stafford
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Stafford, Marla Royne and Thomas F. Stafford (2001), “Endorsement and Services Advertising Effectiveness: The
Case of Spokespersons versus Spokescharacters,” Abstract in the Proceedings of the 2001 American Academy of
Advertising Conference.
Stafford, Marla Royne and Thomas F. Stafford (2000), “Identifying the Uses and Gratifications of Web Use,”
Abstract in the Proceedings of the 2000 American Academy of Advertising Conference.
Stafford, Marla Royne and Ellen Day (2000), “Measuring Service Involvement: An Adaptation of the Personal
Involvement Inventory,” abstract in the Proceedings of the Academy of Marketing Science 2000 Conference.
Stafford, Thomas F. and Marla Royne Stafford (1999), “Leadership in the Classroom: The Management of Sales
Education,” abstract in the Proceedings of the 1999 American Marketing Association Winter Educator’s
Conference.
Stafford, Thomas F. and Marla Royne Stafford (1998), “Uses and Gratifications of the World Wide Web: A
Preliminary Study,” in Darrel Muehling, ed. The Proceedings of the 1998 American Academy of Advertising
Conference, Pullman, WA: Washington State University.
Stafford, Thomas F. and Marla Royne Stafford (1998), “The Dimensionality of Environmental Concern: Validation
of Component Measures,” abstract in John B. Ford and Earl D. Honeycutt, Jr., eds. Developments in Marketing
Science, Norfolk, VA: Academy of Marketing Science.
Stafford, Marla Royne and Ellen Day (1997), “Refining a Service Involvement Scale,” abstract in Elnora W. Stuart
and Ellen N. Moore, eds. Enriching Marketing Practice and Education. Atlanta: GA: Southern Marketing
Association.
Stafford, Marla Royne and Robert Pearson (1997), “Gender Differences in the Processing of Advertising
Information for Services,” in M. Carole Macklin, ed. Proceedings of the 1997 American Academy of Advertising
Conference, Cincinnati, Ohio: University of Cincinnati.
Stafford, Marla Royne and Ellen Day (1995), “Measuring Service Involvement: A Preliminary Assessment,” in
Barbara B. Stern and George M. Zinkhan, eds., Proceedings of the 1995 American Marketing Association Summer
Educators Conference, Chicago: AMA.
Watson, Marsha and Marla Royne Stafford (1995), “To Ban or Not to Ban: The Joe Camel Controversy,” in
William F. Morey, ed., Southwest Business Symposium 1995 Proceedings, Edmond, OK: University of Central
Oklahoma.
Stafford, Thomas F. and Marla Royne Stafford (1994), “Elements of the Salesperson Stereotype in the Industrial
Sector,” in Ravi Achrol and Andrew Mitchell, eds., Proceedings of the 1994 American Marketing Association
Summer Educators Conference, Chicago: AMA.
Stafford, Marla Royne and Ellen Day (1994), “The Value of Cognitive Response Data: An Illustration in Services
Advertising Research,” in Karen Whitehill King, ed., Proceedings of the 1994 American Academy of Advertising
Conference, Athens, GA: The University of Georgia.
Stafford, Marla Royne and Thomas F. Stafford (1993), “Industrial Buyers' Perceptions of Salespeople: An
Exploratory Investigation,” in Michael Levy and Dhruv Grewal, eds., Developments in Marketing Science, vol. 16,
Miami, FL: University of Miami.
Marla Royne Stafford
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Stafford, Marla Royne, Jo Ann L. Asquith, and Patricia J. Daugherty (1993), “Electronic Zipping: Ad Agency
Perspectives,” in Michael Levy and Dhruv Grewal, eds., Developments in Marketing Science, vol. 16, Miami, FL:
University of Miami.
Stafford, Thomas F. and Marla Royne Stafford (1993), “The X, Y and Z of Sales Management: New Pedagogical
Perspectives for Classroom Excellence,” abstract in Dan C. Weilbaker, ed., Professional Sales and Sales
Management Practices Leading Toward the 21st Century, DeKalb, IL: Northern Illinois University.
Daugherty, Patricia J., Marla Royne Stafford and Jo Ann L. Asquith (1992), “An Exploratory Investigation of
Advertisers' Opinions on and Reactions to Electronic Zipping,” abstract in Leonard N. Reid, ed., Proceedings of the
1992 Conference of the American Academy of Advertising, Athens, GA: The University of Georgia.
Stafford, Thomas F. and Marla Royne Stafford (1992), “Effects of Puffery and Price on Product-Sponsor
Evaluations,” in Leonard N. Reid, ed., Proceedings of the 1992 Conference of the American Academy of
Advertising, Athens, GA: The University of Georgia.
Stafford, Marla Royne and Thomas F. Stafford (1991), “Situational Dimensions, Shopping Motives and Patronage
Behavior: A Conceptual Model,” in Robert L. King, ed., Marketing: Toward the Twenty-First Century, Richmond,
VA: Southern Marketing Association.
Daugherty, Patricia J. and Marla Royne Stafford (1991), “Trade Promotions: High Profile Strategies,” in Robert L.
King, ed., Marketing: Toward the Twenty-First Century, Richmond, VA: Southern Marketing Association.
Refereed Conference Abstracts, Presentations, Special Sessions and Posters
Coleman, Joshua T., Michael C. Peasley, and Marla R. Stafford (2015), “Is Membership Decline a Cultural Trend?
A Preliminary Assessment of Organizational Identification among Nonprofit Supports,” AMA Summer Marketing
Educators’ Conference, Chicago, IL, August 14-16.
Fox, Alexa K., Cait Lamberton, Marla B. Royne Stafford, Andrew Stephen, Kristen Walker and David Wiener
(2015), “You Provide the Information, But Who Provides the Protection? New Directions in Social Media
Privacy,” AMA Winter Educators Conference, San Antonio, TX, February 13-15.
Brocato, Deanne, Alexa K. Fox, Nora J. Rifon, Marla Royne Stafford, Akshaya Vijayalakshmi, and Douglas
Walker (2014), “Perspectives on Media and Violence: Insights from Parents and Children,” Special Session,
American Academy of Advertising Annual Conference, Atlanta, GA. March 2014.
Levy M., M. Royne, M. Stockton, R. Hopkins, and M. Perry (2014), “Supporting Healthy Lifestyles at an Urban
University - Memphis Healthy U,” Academy of Nutrition and Dietetics 2014 Food & Nutrition Conference &
Expo, Atlanta, GA. October 2014.
Royne, Marla B. and Carol C. Bienstock (2013), “Identifying Effective Advertising Strategies for Truck Driver
Recruitment,” Abstract in the Proceedings of the 2013 ASCE Green Streets, Highways and Development
Conference.
Ivey, Stephanie, Marian Levy, Marla B. Royne, Kranthi Guthikonda, Annie Wise, and Patrice Thomas (2013),
“Factors Affecting School Walking Decisions in Urban, Freight-Centric Communities,” Abstract in the Proceedings
of the 2013 ASCE Green Streets, Highways and Development Conference.
Levy, Marian, George Relyea, Marla B. Royne, Cynthia Puljic, Robin Rutherford, and Chee Lam (2013), “Salsa,
Sabor y Salud: Reducing Diabetes Risk in Latino Families in Memphis and Shelby County,” American Public
Health Association 141st Annual Meeting.
Marla Royne Stafford
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Lister, Cameron, David Vance, Marla Royne, Carl Hanson, Michael Barnes (2013), “Laugh Model: Restructuring
the Framework of Public Health in Social Media,” Poster Presented at the 2013 National Conference on Health
Communication, Marketing and Media, Atlanta, GA. August 2013.
Levy, Marian, Marla B. Royne, George Relyea, Chee Lam, and Cynthia Puljic, (2013), "Salsa, Sabor y Salud:
Reducing Diabetes Risk in Latino Families,” National Conference on Health Communication, Marketing and
Media, Atlanta, GA. August 2013.
Levy, Marian, Marla B. Royne and Robert Koch (2012), “Enhancing Communication between Military and
Civilian Responders in Large-Scale Disasters,” National Conference on Health Communication, Marketing and
Media, Atlanta, GA. August 2012.
Levy, Marian, Marla B. Royne and Robert Koch (2012), “Identification of Training Needs to Support the Interface
between Civilian and Military Emergency Responders in Disasters,” American Public Health Association 140th
Annual Meeting, San Francisco, CA. October 2012.
Levy, Marian, Marla B. Royne, Stephanie S. Ivey and Susan L. Roakes (2011), “Safe Routes to School:
Community and University Partnerships to Promote Walking to School," American Public Health Association
139th Annual Meeting, Washington, DC. October 2011.
Levy, Marian, John Hochstein and Marla B. Royne (2011), “Environmental Practices among a Diverse Population
in an Urban University," American Public Health Association 139th Annual Meeting, Washington, DC. October
2011.
Levy, Marian, Marla B. Royne, Stephanie S. Ivey and Susan L. Roakes (2010), “Promoting Pedestrian Safety and
Walkable Communities: Safe Routes to Schools- Best Practices for Successful Implementation,” Tennessee Public
Health Association 67th Annual Meeting, Franklin, TN. September 2010.
Levy, Marian, Marla B. Royne Stafford, and John Hochstein (2010), “Eco-responsibility and Diversity at the
University of Memphis,” Memphis in May Student Affairs Conference, University of Memphis.
Levy, Marian, John Hochstein, Srikant Gir, and Marla B. Royne, (2009), “University and Community Partnerships
to Promote Sustainable Technologies," American Public Health Association 137th Annual Meeting (November
2009).
Levy, Marian, Marla B. Royne, John Hochstein and J. Ransom (2009), “Promoting Environmental Responsibility
on a University Campus,” Tennessee Public Health Association 66th Annual Meeting, Franklin, TN. August 2009.
Levy, Marian, Marla B. Royne, and John Hochstein (2009), “Playing to Future Strengths: Promoting Sustainable
Technology,” The Chair Academy’s 18th Annual International Conference, March 2009.
Wells, Brenda P. and Marla Royne Stafford (1996), “The Relationship between Insurance Education and Claims
Service Quality,” Southern Risk and Insurance Association Annual Meeting, South Carolina.
Wells, Brenda P. and Marla Royne Stafford (1995), “Claims Service Quality in the Insurance Industry,”
Presentation at the American Risk and Insurance Association National Meeting, Seattle, WA.
Marla Royne Stafford
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OTHER ACADEMIC/EDITORIAL/SERVICE ACTIVITIES
Leadership Roles
Chair, Publications Committee, American Academy of Advertising 2018-2019
Past President, 2015; President, 2014; President-elect, 2013; American Academy of Advertising
Co-Chair, American Academy of Advertising National Conference, 2014
Editor in Chief, Journal of Advertising, 2007-2010
Chair, Nominations Committee, American Academy of Advertising 2015
Conference Co-Chair, Consumer Culture and the Ethical Treatment of Children:
Theory, Research, and Fair Practice, November 2009
Co-Chair, Emerging Scholars Consortium, American Academy of Advertising Conference, March 2008
Associate Editor, Journal of Consumer Affairs, Fall 2001 - December 2005
Chair, Publications Committee, American Academy of Advertising 2000
Secretary and Executive Committee Member, American Academy of Advertising 1999
Editor, American Academy of Advertising Newsletter, Summer 1996 - Summer 1999
Guest Editor/Co-Editor
Journal of Advertising (Services Advertising; Advertising & New Media; Advertising & Violence; Health
Messages; Hospitality, Tourism & Travel)
International Journal of Advertising
Marketing Theory
Journal of Services Marketing
Journal of Consumer Affairs
Current Editorial Review Board Member
Journal of Advertising (Senior Advisory Board)
Journal of Consumer Affairs
Journal of Advertising Research
Journal of Business Research
Track Chair/Co Chair
American Marketing Association
Academy of Marketing Science
Society for Marketing Advances
SERVSIG Services Research Conference
International Marketing Strategy Conference
Session Chair/Moderator
American Marketing Association
Academy of Marketing Science
Society for Marketing Advances
American Academy of Advertising
Special Session Participant
American Marketing Association
American Marketing Association Marketing & Public Policy Conference
Society for Marketing Advances
American Academy of Advertising
Association for Consumer Research
Marla Royne Stafford
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Past Editorial Review Boards
Journal of Current Issues & Research in Advertising, 2002 - 2019
Journal of the Academy of Marketing Science, 2004 – 2009; 2012 – 2013
Journal of Interactive Advertising, 1999 - 2008
Marketing Theory, 2004-2010
Ad Hoc Reviewer
Numerous marketing, advertising, consumer and health-related journals and conferences, and graduate student
dissertation and best paper competitions
Committee Membership
American Academy of Advertising
Member, Publications Committee, 2016-present; 1999-2002)
Member, Awards Committee, 2003-2006
Member, Finance Committee, 2003, 1998
Member, Research Committee, 1996
Association for Consumer Research
Marketing Committee, 2003-2005
GRADUATE STUDENT SUPERVISION AND COMMITTEES
University of Memphis
Chaired 6 Dissertation Committees
Member of 16 Dissertation Committees including three for other universities
Member of 1 Public Health Thesis Committee
Directed 14 Ph.D. Independent Studies and 2 MBA Independent Studies
University of North Texas
Chaired 1 Dissertation Committee until move to Memphis
Chaired 1 Master’s Committee
Member of 1 Dissertation Committee
Teaching Mentor for 4 Ph.D. Students
Minor Professor for 3 Master’s Students
Marla Royne Stafford
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SELECTED UNIVERSITY AND COLLEGE ACTIVITIES AND OTHER SERVICE
University of Memphis
Fogelman College Implementer, University Strategic Planning Committee, 2017-2018
Director/Dean Focus Group, Strategic Planning Process, 2017
Chair, George Johnson Professorship Advisory Committee, 2017
Member, Associate Dean Search Advisory Committee, 2015
Member, George Johnson Fellow Award Advisory Committee, 2015
FitKids Investigator and Advisory Board, School of Public Health, 2014-2016
Member, George Johnson Professorship Advisory Committee, 2014
Founding Faculty Advisor, University of Memphis Chess Club, 2010-2013
Chair, Search Committee, Chair of the Department of Management, 2012-2013
Chair, Search Committee, Chair of the Department of Economics, 2011-2012
Chair, Promotion & Tenure Committee, Wilson School of Hospitality Management, 2011-2012
Member, Search Committee, Director of the School of Hospitality Management, 2011-2012
Member, Alumni Association Distinguished Research Award Selection Committee, 2010-2011
Member, Distinguished Speakers Series Committee, FCBE, Fall 2007-2008
Chair, Marketing Dept. Promotion & Tenure Committee, Fall 2004
Master’s Policy Committee, FCBE, Fall 2004-Fall 2005
Master’s Program Advisor, Department of Marketing, Fall 2004-Fall 2005
Chair, Marketing Department Search Committee, Summer 2004-2005
Member, Fogelman College of Business Communications Committee, Fall 2003-Spring 2004
Chair, Marketing Department Search Committee, Fall 2002-Spring 2003
Member, Marketing Department Recruiting Committee, Spring 2002; Spring 2003; Fall 2003
Member, Marketing Department Graduate Curriculum Committee, 2002-2005
University of North Texas
Chair, Department of Marketing Promotion and Tenure Committee, Fall 2000-Spring 2001
Chair, COBA Ph.D. Policy Committee, Fall 2000-Spring 2001
Member, Marketing Department Operations Committee, Fall 2000-Spring 2001
Ph.D. Coordinator, Department of Marketing, Fall 1999-Spring 2001
Member, UNT COBA Ph.D. Policy Committee, Fall 1999-Spring 2001
Member, Faculty Search Committee for Tenure Track Opening, December 1997-March 1998
Invited Speaker, College of Business Teaching Enhancement Seminar, Fall 1997, 1994
Marketing Department Representative for COBA Professional Leadership Program, 1997-2000
AACSB Reaccreditation Process Team for Doctoral Programs, October 1996-May 1998
Invited Speaker, Women’s History Month, Women’s Studies Luncheon, March 1996
Invited Panel Member, College of Business Administration Ph.D. Association, November 1995
Faculty Advisor for General Motors Internship Program, Spring 1995
Department Personnel Affairs Committee, 1995-1998, 2000-2001
Department Ad Hoc Committee for Journal Ranking, 1995-1997
Department Ad Hoc Committee, Development of Policy on Written Communication, 1995-1996
Department Executive Committee, 1994-1998
Pi Sigma Epsilon (Founding) Faculty Advisor, 1993-1995
Departmental Curriculum Committee, 1993-94, 1998-1999
Marla Royne Stafford
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MEDIA APPEARANCES/CITATIONS
Forbes.com
Fox 13 News - Memphis
Memphis Commercial Appeal
Memphis Daily News
Memphis Business Journal
NPR.org
WMC-TV
Inside Memphis Business
Denton Record-Chronicle
Warc.com
Sani-Belli Magazine (Beta)
PuroMarketing.com
EXTERNAL REVIEWER, PROMOTION AND TENURE REVIEWS
University of Oregon
Michigan State University
Oklahoma State University
Marquette University
Bryant University
University of Illinois
University of South Florida
Villanova University
University of Akron
University of Texas-Austin
University of North Texas
University of Miami
New Mexico State University
Emerson College
Mississippi State University
Drexel University
Florida International University