MarketingSherpa B2B Marketing Summit

15
More data on this topic available from:: Viral Videos: How to Generate & Measure New Leads Pam O'Neal Mickelson, Senior Director of Marketing Communications NetQoS Inc. Monday, October 29, 2007

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Case study in viral marketing for B2B companies. O'Neal shares viral video campaign she developed based on a simple, animated depiction of network traffic developed by one of her in-house engineers. After creating a microsite for the video piece, posting it to YouTube, and seeding a few key industry sites with mentions of the demonstration, she created a viral video phenomenon that delivered a 6330% return on investment and cost per qualified lead of just $16.

Transcript of MarketingSherpa B2B Marketing Summit

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Viral Videos: How to Generate & Measure New Leads

Pam O'Neal Mickelson, Senior Director of Marketing Communications

NetQoS Inc. Monday, October 29, 2007

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Anatomy of a B2B Viral Campaign Goals:

Brand awareness/perception• Network engineers in Global 4000• Build visibility in Network Operations Center

Demand generation • Test “low cost” new media vs. traditional• Reach marketing-averse audience

Objectives:  Go viral in 2007 Break into Blogosphere Web Traffic - 10%+ increase 500+ viral leads

© 2007 MarketingSherpa Inc. This presentation is not for distribution. Thank you.

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The NetQoS® Hot Zone Titles:

Network engineers NOC staff

Demographics: Male Between 25-45

Behavior: 80% worldwide read blogs1

Active online – gaming/Slashdot/

Psychographics: Cynical Smart Do not like to be “marketed to”

1 Source: KnowledgeStorm and Universal McCann 2 Source: Marketing Sherpa 2007 Survey of IT Buyers

© 2007 MarketingSherpa Inc. This presentation is not for distribution. Thank you.

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Strategy and Tactics Strategy: Viral campaign Tactics:

Netcosm – Real world network performance data• Relevant and fun• Subtle branding

SEO/SEM Seeding Conversion strategy Sales follow-up

Timeframe: 30 days Budget: $10,000

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Netcosm Viral Gallery

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Netcosm Viral Gallery

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Offer

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Netcosm Viral Gallery

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NetQoS Viral Launch Timeline

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Tracking the Results

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Google Analytics/Google Alerts Salesforce.com Dashboard Eloqua Clickstream analysis

BLOG

NETCOSM

PRODUCT

EVAL REQ

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Results of Netcosm Campaign

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Brand Exposure 66,000+ YouTube views/12 Honors 70+ blogs - TechCrunch.com, Wired.com Front page of Digg, Reddit, Fark, etc. Search Networking/Network World

Blog Readership 10,400 unique visitors in April Geeks are Sexy editorial staff

Web Traffic - + 43%

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Weighted Market Exposure

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41% Increase

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Netcosm Traffic Conversion

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New Leads: New Media vs. Retro

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NetQoS Pipeline: 143:72:8:2:1 (50% qualified) Viral Pipeline: 1976:398:18:11:? (20% qualified) Total Cost: $6500 Projected ROI: 6330% Cost per qualified lead: $16

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Lesson Learned

No need for a large budget Not a matter of luck

Be relevant Don’t take yourself too seriously Map each step Leverage social media

Effective for B2B Design with a conversion strategy in mind Anticipate entry points – embed tracking It’s not over when it’s over

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15© 2007 MarketingSherpa Inc. This presentation is not for distribution. Thank you.

Credits/Thank YouNetQoS Marketing Team

Dr. Mike Johns

PorterNovelli – PR/Blogger Relations – www.pn.com

Eloqua – Marketing Automation - www.eloqua.com

Contact: Pam O’[email protected]: poneal512-656-8308My Blog: www.theb2blead.com