Marketing to and Managing the Millennial Generation

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    MillennialMarketing to and Managing the

    Generation

    Pacific Northwest Apprenticeship Symposium 2009

    Confident?Social? Coddled?

    Tech

    Sense ofentitlement?

    Poor work

    ethic?

    Diverse?

    savvy?

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    Generations

    Generation Birth years Ages in 2009

    % of total

    adult

    population

    % of

    internet-using

    population

    Millennials 1977-1990 18-32 26% 30%

    Generation X 1965-1976 33-44 20% 23%

    Baby

    Boomers

    1946-1964 45-63 33% 35%

    Silent

    Generation

    1937-1945 64-72 9% 7%

    G.I.

    Generation

    1936 73+ 9% 4%

    Source: Pew Internet & American Life Project December 2008 survey. N=2,253 total adults, and

    margin of error is 2%. N=1,650 total internet users, and margin of error is 3%.

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    Millennials

    30%

    pre-

    Boomers

    11%

    Gen X

    23%

    Boomers

    36%

    Generation Birth years Ages in 2009

    % of total

    adult

    population

    % of

    internet-using

    population

    Millennials 1977-1990 18-32 26% 30%

    Generation X 1965-1976 33-44 20% 23%

    Baby

    Boomers

    1946-1964 45-63 33% 35%

    Silent

    Generation

    1937-1945 64-72 9% 7%

    G.I.

    Generation

    1936 73+ 9% 4%

    Source: Pew Internet & American Life Project December 2008 survey. N=2,253 total adults, and

    margin of error is 2%. N=1,650 total internet users, and margin of error is 3%.

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    Generation Birth years Ages in 2009

    % of total

    adult

    population

    % of 111th

    U.S.

    Senators

    Millennials 1977-1990 18-32 26% 0%

    Generation X 1965-1976 33-44 20% 1%

    Baby

    Boomers

    1946-1964 45-63 33% 51%

    Silent

    Generation

    1937-1945 64-72 9% 28%

    G.I.

    Generation

    1936 73+ 9% 20%

    Source: http://en.wikipedia.org/wiki/List_of_current_United_States_

    Senators_by_age_and_generation

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    Average Household Net Worth 1983 to 1998

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    Increases in Pre- Tax Income1979-2003

    Generations

    Boomers Gen X Millennials

    1946-1964 1965-1976 1977-1990

    Became institutions Mistrust institutions Irrelevance of

    institutions

    TV PC Web

    Have technology Use technology Assume technology

    Task-focused Multi-task Multi-task fast

    Ozzie and Harriet Latch-key kids Nurtured

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    Percent of population age 25+ withBachelor s degree or more

    20

    25

    30

    0

    5

    10

    15

    1940 1950 1960 1970 1980 1990 2000

    Men

    Women

    U.S. Census Bureau, 2000

    Demographic Growth in

    Washington2000-2006

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    Percent of California Youth Ages 5- 25 with Access ( )to Home Computers and the Internet 2003

    Center for Justice, Tolerance & Community, University of California, Santa Cruz, 2006

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    Emerging Young

    adulthood adulthood

    Median Age at First Marriage

    25

    26

    27

    28

    20

    21

    22

    23

    24

    1950 1960 1970 1980 1990 2000 2006

    MenWomen

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    , Living with Parents age 19-24

    30%

    35%

    40%

    45%

    0%

    5%

    10%

    15%

    20%

    Men Women

    1960

    1980

    2000

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    Assuming your salary

    was the same,

    would you ratherTeens say

    Have a good job in a

    Source: 2003 Gallup Youth Survey (Teens, ages 13-17)

    large corporation

    Be your own boss in

    a small company

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    U.S. Working Age Population

    Millennial Employment Trends

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    Millennial Goals

    Source: August 2004 Gallup Youth Survey

    As of right now, whatkind of work do you

    think you will do for a

    career?

    Male Female

    Teens say

    Source: 2003 Gallup Youth Survey (Teens, ages 13-17)

    9% computer field

    8% athlete

    6% medical field

    4% mechanic

    4% military

    13% teacher

    11% medical field

    8% veterinarian

    6% lawyer

    3% music

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    Awareness

    and

    opportunity

    Familial

    influences

    Interests and

    talents

    Vocational Choices

    , Life of a Millennial born in 1985

    Birth: PCs are10 years old

    Age 16:Wikipedia and

    iPod

    Age 19:Facebook

    Age 5: WorldWide Web

    Age 11: Google Age 12: Blogs

    Age 14:Napster Age 20:YouTube

    Age 24(current): ?

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    Generation Birth years Ages in 2009

    % of total

    adult

    population

    % of

    internet-

    using

    population

    Millennials 1977-1990 18-32 26% 30%

    Generation X 1965-1976 33-44 20% 23%

    Baby

    Boomers

    1946-1964 45-63 33% 35%

    Silent

    Generation

    1937-1945 64-72 9% 7%

    G.I.

    Generation

    1936 73+ 9% 4%

    Source: Pew Internet & American Life Project December 2008 survey. N=2,253 total adults, and

    margin of error is 2%. N=1,650 total internet users, and margin of error is 3%.