Marketing Strategies for your ccTLD and the importance of your sales channel

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Marketing Strategies for your ccTLD and the importance of your sales channel. Jon Lawrence AusRegistry International Bled, Slovenia 7 th September 2009. AusRegistry International. Based in Melbourne, Australia Founded in 1999 . AU Registry Operator since 2002 - PowerPoint PPT Presentation

Transcript of Marketing Strategies for your ccTLD and the importance of your sales channel

Page 1: Marketing Strategies for your ccTLD and the importance of your sales channel
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Marketing Strategies for your ccTLD and the importance of your sales channel

Jon LawrenceAusRegistry InternationalBled, Slovenia7th September 2009

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www.ausregistry.com

AusRegistry International• Based in Melbourne, Australia• Founded in 1999

• .AU Registry Operator since 2002• .AE Registry Software provider (ASCII & IDN)• .QA Registry Software provider (ASCII & IDN)

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AusRegistry International

Melbourne, AUSTRALIA (.AU)

Dubai, UNITED ARAB EMIRATES (.AE)Doha, QATAR (.QA)Bled, Slovenia

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AusRegistry International

• Domain Name Registry Systems and Software– EPP-based Registry/Registrar model– Full IDN, DNSSEC & IPv6 support– ccTLDs and new gTLDs

• Consultancy – Policy, Marketing, Administration

• Training services

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Agenda• Registrant choices• Marketing your ccTLD– Regulator– Registry

• The sales channel

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Registrant choices

• Local ccTLD

• Regional TLDs

• ‘Repurposed’ ccTLDs

• gTLDs

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Registrant choices

• Many more choices coming soon!• IDN ccTLD Fast Track program (late 2009)• New gTLD program (2010)

• Increasingly competitive global market

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Registrant choices - influences• Knowledge & awareness• Advice and recommendations

• Cost• Availability of quality names• Ease of registration

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Marketing your ccTLD

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Different approaches

• Regulator

• Registry

• Registrars, Resellers (the Sales Channel)

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Direct model

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Registry/Registrar model

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Outsourced Registry model

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Strategies - Regulator• Promote local ccTLD as the FIRST CHOICE• The Billboard test

• Public awareness and education• Leverage national pride

• Policy• Clearly defined policy that suits the national interest

• Reputation• Promote and protect

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Approaches - Regulator• Public relations• Information seminars• Press briefings• Press releases

• Promotion of local content• Surveys• Collateral • Brochures • Promotional items• Audio-visual tutorials

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Brochures

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Tutorials

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Strategies - Registry• Branding• Create & promote distinctive ccTLD brand

– Style guides– Logos– Licensing agreement to cover usage by Registrars

• Publicity• Anchor tenants• Sales Channel • Market to and through the sales channel

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Branding

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Logos

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Publicity

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Anchor tenants

• Leverage much larger marketing budgets

• Portals

• Media sites

• Other high-profile sites

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The sales channel

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Importance of your sales channel• Customer relationship• First point of contact with potential registrants• Own the customer relationship

• Educational role• Build awareness

• Drive increased registration volume

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What does the sales channel want?• Ask them!• Margin• Ease of integration• Online management tools• Clearly defined policy• Product flexibility

• Lead generation• Marketing support

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Lead generation• Promotional websites• Public awareness• Qualified leads -> Registrar websites

• Special offers • Qualified leads -> Registrar websites

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Promotional website - .AU

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Promotional website - .TV

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Special offers

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Marketing support• Subsidy programs• Controlled funding of specific campaigns

• Co-op Marketing programs• Encourage general marketing by reimbursing

marketing spend• Marketing funds programs• Rebate percentage of additional sales revenue

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Summary• Increasingly competitive market• Build your ccTLD brand• Understand your sales channel• Work with your sales channel to drive

registration growth

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Questions?

[email protected]

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