Marketing in the 2.0 :: Libraries and the Cluetrain

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Marketing in the 2.0 exposure :: community :: freedom

description

Presentation given by Jason Griffey for the Tennshare 2008 conference. For full video, go to: http://www.jasongriffey.net/wp/2008/09/19/marketing-in-the-20/

Transcript of Marketing in the 2.0 :: Libraries and the Cluetrain

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Marketing in the 2.0exposure :: community :: freedom

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Thesis 1Markets are conversations.

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Thesis 3Conversations among human beings sound human. They are conducted in a human voice.

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+ ( or ) =

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Thesis 4• Whether delivering information,

opinions, perspectives, dissenting arguments or humorous asides,

the human voice is typically open, natural, uncontrived.

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Thesis 6The Internet is enabling

conversations among human beings that were simply not

possible in the era of mass media.

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Thesis 7Hyperlinks subvert hierarchy

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Thesis 11People in networked markets

have figured out that they get far better information and support

from one another than from vendors.

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Thesis 17Companies that assume online markets are the same markets

that used to watch their ads on television are kidding themselves.

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Thesis 41Companies make a religion of security, but this is largely a red herring. Most are protecting less

against competitors than against their own market and workforce.

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ThankYou

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Cheap Commercial Plug

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www.libraryblogging.com

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Jason Griffey

✦Pattern Recognition✦http://www.jasongriffey.net/wp

[email protected]✦AIM: utcrefJason✦http://www.twitter.com/griffey✦http://delicious.com/griffey/tennshare08/

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/ or send a letter to Creative Commons, 543 Howard Street,

5th Floor, San Francisco, California, 94105, USA. Any media used and not owned by Jason Griffey is understood to be copyright by the original author, and is used under the US Fair Use guidelines.

Head of Library Information TechnologyUniversity of Tennessee at Chattanooga