Marketing Environment LEC 2

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    Marketing environment

    Lecture-2

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    Topic outline

    The Companys Microenvironment The Companys Macroenvironment Responding to the Marketing Environment

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    The Marketing Environment

    The marketing environment includes theforces outside marketing that affectmarketing managements ability to buildand maintain successful relationships withcustomers

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    The Marketing Environment

    Microenvironment consists of the forcesclose to the company that affect its ability toserve its customers, the company, suppliers,marketing intermediaries, customer markets, competitors, and publics

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    The CompanysMicroenvironment(the

    company) Top management Finance R&D Purchasing

    Operations

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    e ompany sMicroenvironment

    (Marketing Intermediaries)Help the company to promote, sell and

    distribute its products to final buyers

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    The CompanysMicroenvironment

    (Competitors) Firms must gain strategic advantage by

    positioning their offerings against

    competitors offerings

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    The Companys Macro

    environment Demographic factors Economic Natural Technological

    Political Cultural

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    Demographic environment

    Demography is the study of human populationsin terms of size, density, location, age, gender,race, occupation, and other statistics

    Demographic environment is important because it involves people, and people makeup markets

    Demographic trends include age, familystructure, geographic population shifts,educational characteristics, and populationdiversity

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    Demographic Environment

    Increasing population Rapid growth in urban population in Asia

    In India, urban population to rise to 523 million by 2025

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    Demographic Environment

    A growing middle class NCAER has divided the Indian population into

    5 economic classes Division based on real annual disposable

    income

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    Demographic Environment

    Seekers have an annual disposable income between Rs 200,000 and Rs 500,000.

    Mostly white-collar employees, mid-levelgovernment officials, newly employed

    postgraduates, medium-scale traders

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    Demographic Environment

    Strivers have an annual income rangingfrom Rs 500,000 to Rs 1,000,000 Have a stable income source and access to

    amenities Mostly professionals such as lawyers, CAs,

    senior government officials, rich farmers

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    Demographic Environment

    Growth in the rural population A changing family system

    The changing role of women Increasing diversity

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    Economic Environment

    Economic environment consists of factorsthat affect consumer purchasing power and

    spending patterns Industrial economies are richer markets Subsistence economies consume most of

    their own agriculture and industrial output

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    Economic Environment

    The global financial crisis of 2007 2009 hasaffected the consumption and production of many

    products Value marketing involves ways to offer financiallycautious buyers greater value the rightcombination of quality and service at a fair price

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    Natural Environment

    Natural environment involves the natural resourcesthat are needed as inputs by marketers or that are

    affected by marketing activities Trends

    Shortages of raw materials Increased pollution

    Increase government intervention

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    Technological Environment

    Most dramatic force in changing themarketplace

    Creates new products and opportunities Safety of new product always a

    concern

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    Political Environment

    Political environment consists of laws,government agencies, and pressure groups

    that influence or limit various organizationsand individuals in a given society

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    Cultural Environment

    Cultural environment consists of institutions and other forces that affect a

    societys basic values, perceptions, and behaviors

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    Views on Responding