Marketing Environment LEC 2
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Transcript of Marketing Environment LEC 2
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Marketing environment
Lecture-2
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Topic outline
The Companys Microenvironment The Companys Macroenvironment Responding to the Marketing Environment
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The Marketing Environment
The marketing environment includes theforces outside marketing that affectmarketing managements ability to buildand maintain successful relationships withcustomers
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The Marketing Environment
Microenvironment consists of the forcesclose to the company that affect its ability toserve its customers, the company, suppliers,marketing intermediaries, customer markets, competitors, and publics
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The CompanysMicroenvironment(the
company) Top management Finance R&D Purchasing
Operations
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e ompany sMicroenvironment
(Marketing Intermediaries)Help the company to promote, sell and
distribute its products to final buyers
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The CompanysMicroenvironment
(Competitors) Firms must gain strategic advantage by
positioning their offerings against
competitors offerings
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The Companys Macro
environment Demographic factors Economic Natural Technological
Political Cultural
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Demographic environment
Demography is the study of human populationsin terms of size, density, location, age, gender,race, occupation, and other statistics
Demographic environment is important because it involves people, and people makeup markets
Demographic trends include age, familystructure, geographic population shifts,educational characteristics, and populationdiversity
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Demographic Environment
Increasing population Rapid growth in urban population in Asia
In India, urban population to rise to 523 million by 2025
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Demographic Environment
A growing middle class NCAER has divided the Indian population into
5 economic classes Division based on real annual disposable
income
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Demographic Environment
Seekers have an annual disposable income between Rs 200,000 and Rs 500,000.
Mostly white-collar employees, mid-levelgovernment officials, newly employed
postgraduates, medium-scale traders
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Demographic Environment
Strivers have an annual income rangingfrom Rs 500,000 to Rs 1,000,000 Have a stable income source and access to
amenities Mostly professionals such as lawyers, CAs,
senior government officials, rich farmers
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Demographic Environment
Growth in the rural population A changing family system
The changing role of women Increasing diversity
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Economic Environment
Economic environment consists of factorsthat affect consumer purchasing power and
spending patterns Industrial economies are richer markets Subsistence economies consume most of
their own agriculture and industrial output
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Economic Environment
The global financial crisis of 2007 2009 hasaffected the consumption and production of many
products Value marketing involves ways to offer financiallycautious buyers greater value the rightcombination of quality and service at a fair price
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Natural Environment
Natural environment involves the natural resourcesthat are needed as inputs by marketers or that are
affected by marketing activities Trends
Shortages of raw materials Increased pollution
Increase government intervention
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Technological Environment
Most dramatic force in changing themarketplace
Creates new products and opportunities Safety of new product always a
concern
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Political Environment
Political environment consists of laws,government agencies, and pressure groups
that influence or limit various organizationsand individuals in a given society
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Cultural Environment
Cultural environment consists of institutions and other forces that affect a
societys basic values, perceptions, and behaviors
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Views on Responding