MARKET SURVEY ONHEALTH INDUSTRY(QUESTIONNAIRE)

HOSPITAL SURVEY WITH RESPECT TO PATIENTS POINT OF VIEW1. Our records show that, you got

care from your health care provider. Is that right?

2. When you require check-ups and face any health problem, are we the only one you come across?

3. How long have you been going to your health provider?

4. How many times do you visit your healthcare provider within a year?5. During your visit, did your healthcare provider explain the things in a way that it was easy to understand?6. Are u satisfied with the treatments and services given to you?7. What was your first reaction to the services provided to you?8. The money you spent on yourself, do the healthcare was satisfactorily or beyond satisfaction?

9. What are the things that you like the most about this hospital and its services?10. What are the things that you want to improve or want us to rectify from our working things, that disturb patients?11. What is your age?12. When you are not able to get appointments, do you prefer any other hospital or wait?13. Do the doctors are here polite and give you respect and treat you well, while taking your health sessions?

14. Do the medicines provided by the doctor, is effective enough or you faced problem?15. After getting the services, did you referred it to the other person or family?16. What changes do you think that the hospital should carry out in order to make their customers more comfortable and reliable?

MADE BY- MADHU VERMA MBA 3rd semesterSUBMITTED TO- ARJUN SIR MARKETING FACULTY