Market Insight - Moneycontrol

16
Market Insight Chennai, India April 2012 Hotel Intelligence Report

Transcript of Market Insight - Moneycontrol

Page 1: Market Insight - Moneycontrol

Market InsightChennai, India

April 2012

Hotel Intelligence Report

Page 2: Market Insight - Moneycontrol

2 Hotel Intelligence • Chennai, India • April 2012

ContributorsVibhor KalraResearch Analyst, [email protected]

Vibhor Kalra is a part of the advisory team at Jones Lang LaSalle Hotels, India. Apart from publishing research articles and industry white papers, he is also responsible for conducting market research and maintaining databases. Prior to joining Jones Lang LaSalle Hotels, Vibhor has worked with the business development team of a leading financial services firm in India.

Sudeep JainExecutive Vice President, [email protected]

Sudeep Jain is responsible for managing the Indian business of Jones Lang LaSalle Hotels, the region’s market leader in hotel investment and advisory services. Leading the Firm’s dedicated Hotels team in India, he also oversees the Firm’s advisory and transaction services.

Sudeep joined Jones Lang LaSalle Hotels in April 2008 with over six years of experience in the hospitality sector and a career spanning the US and Asia Pacific. Prior to joining the Firm, Sudeep was based in New York with Starwood Hotels & Resorts Worldwide, where he was involved in corporate strategy, asset management, real estate development strategy and marketing and business development. Before that, he was a manager at Bain & Company, Inc. and an investment banker with Merrill Lynch in Singapore.

Sudeep has a Bachelor of Arts degree in Computer Science, Mathematics and Economics from Dartmouth College, USA and a Master’s degree in Business Administration from Harvard Business School. In addition, he has a certification in Real Estate, Development and Hotel Investment from Cornell University’s School of Hotel Administration.

About Jones Lang LaSalle Hotels

Jones Lang LaSalle Hotels is a global real estate services firm focused exclusively on hotels & hospitality. We provide acquisition and financing advice, valuations, investment sales and asset management for luxury hotels, select service and budget hotels, smaller hotels and pubs, from single assets to large portfolios and mixed-use developments.

In the last five years we completed nearly 4,000 advisory and valuation assignments and more sale, purchase and financing transactions than any other hotels real estate firm in the world… worth over $30 billion. With 43 offices in 20 countries and 265 hotels real estate experts, no other firm is better connected. Through our depth and breadth of research and experience, with 75 Research Reports each year, we know the market at every level, we know the players and we know how to get results.

About Jones Lang LaSalle Hotels, India

Jones Lang LaSalle Hotels, India has extensive experience throughout the subcontinent in providing transaction and advisory services to its clients, which include prominent hotel developers, operators, investors and lenders. Members of the team have extensive experience in hospitality consulting and valuation techniques. Our team members come from diverse backgrounds and possess education in hotel management and finance from premier institutions in India and abroad. Such credentials, combined with an extensive experience in domestic and international hospitality consulting, make us a very dynamic team that is well suited to handle important assignments. Services include investment sales, mergers and acquisitions, capital raising, valuation and appraisal, asset management, strategic planning, operator selection, management contract negotiation, consulting, industry research and project development services.

Jones Lang LaSalle Hotels, India was awarded the ‘IPC Hospitality Team of the Year’ by the Property Awards held in December 2010.

Page 3: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 3

Emergence of India’s Detroit

Chennai (formerly known as Madras), the capital city of Tamil Nadu, has a broad industrial base in the automobile, computer, technology, hardware manufacturing and healthcare sectors. A large number of automobile companies such as Hyundai, Nissan, Ford and Ashok Leyland have set up their base in Chennai due to availability of skilled labour, consistent industrial policy, access to a world-class port and financial incentives offered by the government. According to Confederation of Indian Industry (CII), Chennai accounted for 60% of India’s automotive exports in 2006-07. The success of automobile sector conferred Chennai the status of ‘India’s Detroit’.

Chennai

Administrative Status Capital of Tamil Nadu

Area Chennai Metropolitan Area: 1,189 sq km

• Chennai District: 176 sq km• Thiruvallur District: 637 sq km• Kancheepuram District: 376 sq

km

Population (in millions) 4.7 (2011 census)

Ruling State Government AIADMK-led alliance headed by Chief Minister J. Jayalalithaa

City Economy • Automotive capital of the country• Economic growth further fuelled

by IT-ITeS and manufacturing

City Advantages • Availability of world-class skilled manpower

• Location advantage - good connectivity and linkages

• Presence of major IT and manufacturing companies

• Excellent social, education and health facilities

• Availability of commercial Grade A office space

Fast Facts

Source: Chennai Metropolitan Development Authority

Chennai is also home to industries such as financial services, IT/ITeS (Information Technology/Information Technology-enabled services) and shipping, among others. It is the second-largest exporter of software, next to Bangalore. India’s top IT companies like TCS, Infosys and Wipro have large operations in the city.

Such a development profile has also proven beneficial to Chennai’s lodging industry, which has consequently witnessed substantial growth over the past few years.

Page 4: Market Insight - Moneycontrol

4 Hotel Intelligence • Chennai, India • April 2012

Global and Domestic Connectivity

Air

Chennai International Airport is the third-busiest airport in India after Mumbai and Delhi. It includes both an international and domestic terminal from which 22 international and eight domestic airlines operate. It is located about 15 km from Chennai CBD (Central Business District).

Strong growth in passenger and aircraft movements at the airport in recent years has resulted in a second airport being planned in Sriperumbudur, which is almost 40 km from Chennai city centre.

Rail

Chennai is the headquarters of Southern Railways network with two major railway stations located in the city, namely Chennai Central Railway Station and Chennai Egmore Railway Station. While the former connects Chennai to other metropolitan cities and state capitals of India, the latter connects Chennai with other cities in Tamil Nadu and Kerala. Several superfast trains such as Chennai-Bangalore Shatabdi, Grand Trunk Express, Rajdhani Express and Jaipur Express connect Chennai to major cities in India.

Road

Chennai has a total road length of 2,847 km1 including a ring road, arterial roads and highways. Four national highways namely NH-4,

NH-5, NH-45 and NH-205 radiate outward from Chennai to provide excellent road connectivity with other important cities in India.

• NH-4: A 1,235 km-long national highway that connects Chennai to Mumbai via Bangalore and Pune.

• NH-5: Runs along India’s east coast from Chennai to Jharpokharia in Orissa, to connect with NH-6 to Kolkata.

• NH-45: Also known as the Grand Southern Trunk Road, this highway is one of the busiest in South India and runs from Chennai to Theni in Tamil Nadu en route to Trichy (an important industrial hub in Tamil Nadu).

• NH-205: Connects Chennai to Anantpur in Andhra Pradesh en route to Tirupathi and Tiruvallur.

Sea

Chennai is serviced by two major ports, namely Chennai Port and Ennore Port.

• Chennai Port is one of the largest ports handling 2,1812 vessels in 2010-11. This port handles mainly automobile and general industrial cargo.

• Ennore Port was set up to meet the coal requirements of the Tamil Nadu Electricity Board. This port handled 11.01 million tonnes3 of cargo in 2010-11, 85% of which was coal.

1Source: Corporation of Chennai 2Source: Port of Chennai website (http://www.chennaiport.gov.in) 3Source: Ennore Port website (http://www.ennoreport.gov.in)

Page 5: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 5

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CHENNAI MRTS ROUTE PLAN

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COPYRIGHT © JONES LANG LASALLE 2010. All rights reserved.

Designed and published by Jones Lang LaSalleMAP NOT TO SCALE

Nandanam

CHENNAI

Micro Markets in Chennai

Central Business District (CBD): Being a state capital, Chennai CBD houses various government departments, head offices of major companies, high-end residential as well as retail space. This micro market also features a large number of branded hotels primarily in the upper upscale and luxury segments. The CBD comprises areas such as Egmore, Mount Road and MRC Nagar.

Secondary Business District (SBD): SBD comprises areas along Inner Ring Road, Velachery Road, Anna Nagar and Guindy, to name a few. This micro market features offices of primarily BFSI (Banking,

Financial Services and Insurance) companies. Because of this and its close proximity to the airport, a number of hotels including Hilton, Trident and Radisson have come up in the micro market.

Peripheral Business District (PBD): This micro market comprises of GST Road, Old Mahabalipuram Road (OMR) and Sriperumbudur. OMR features large built-to-suit campuses of primarily IT/ITeS companies, often referred to as the IT corridor of Chennai, whilst Sriperumbudur is an industrial/manufacturing hub that houses manufacturing facilities of companies like Nokia, Hyundai, Caparo and Saint-Gobain.

Page 6: Market Insight - Moneycontrol

6 Hotel Intelligence • Chennai, India • April 2012

Lodging Demand Drivers

Source: Jones Lang LaSalle REIS, India

Chart 2: Commercial Supply Distribution across Micro Markets (4Q 2011)

Source: Jones Lang LaSalle REIS, India

Chart 1: Grade A commercial Stock and Vacancy in Chennai

6.0

5.0

4.0

3.0

2.0

1.0

0

35.0%30.0%25.0%20.0%15.0%10.0%

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2008 2013E2012E201120102009

Stock Vacancy

Stock Vacancy

2,500,000 35.0%30.0%25.0%20.0%15.0%10.0%

0.0%5.0%

CBD SBD PBD

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1,500,000

1,000,000

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Comm

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Comm

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Chennai has witnessed strong growth in Grade A office stock over the past four years, increasing by around 50%. The city has a total stock of 4.3 million square meters as of 4Q 2011 that resulted in a Compounded Annual Growth Rate (CAGR) of 16.1% over four years. Chart 1 presents the historical and future estimated Grade A commercial stock and vacancy.

SIPCOT (State Industries Promotion Corporation of Tamil Nadu Ltd) has successfully promoted Chennai as an industrial destination by setting up industrial parks at different locations within and around the city. SIPCOT has established industrial parks in Sriperumbudur, Oragadam, Siruseri, Gummidipoondi and Irungattukottai with a total allottable area of 7,988.6 acres.

Being a centre for trade, business, education and culture in southern India, coupled with easy connectivity to other key leisure destinations, Chennai has a fairly well-established hotel market. According to Jones Lang LaSalle Hotels’ research, lodging demand in Chennai is dominated by the business segment contributing 70-75% of the total demand, followed by (MICE) Meetings, Incentives, Conferences and Exhibitions (10-15%) and leisure (5-10%) demand sources.

Business Segment

Chennai is home to various industries such as manufacturing, automobile, auto-ancillaries, IT/ITeS and shipping, thus underpinning strong business demand.

Page 7: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 7

S. No. Company Sector Location

1 Hyundai Automobile Sriperumbudur

2 Nissan Automobile Sriperumbudur

3 Asian Paints Paints Vanagram

4 Infosys IT/ITeS OMR

5 Tata Consultancy Services IT/ITeS OMR

6 Wipro IT/ITeS Guindy

7 Accenture Consulting GST Road

8 Nokia Telecommunication Sriperumbudur

9 Siemens Telecommunication Nungambakkam

10 Ashok Leyland Automobile Guindy

11 Saint Gobain Glass Sriperumbudur

12 Motherson Sumi Auto-ancillary Sriperumbudur

13 Apollo Tyres Auto-ancillary Sriperumbudur

14 Komatsu Heavy machinery Sriperumbudur

15 Cognizant IT/ ITeS OMR

Commercial Supply Distribution across Micro Markets

In terms of micro markets, PBD has the largest stock of Grade A office space in Chennai with a total supply of almost 2.2 million sq m. The availability of bigger land parcels especially on OMR that houses a large number of prominent IT companies has contributed to this. SBD follows with a total supply of 1.8 million sq m, while the CBD has a total stock of 0.3 million sq m only. However, vacancy levels in PBD are also highest at 32% compared to 16% and 21% in CBD and SBD respectively.

MICE

MICE demand in Chennai emanates in the form of meetings and conferences held by local companies. Training workshops, dealer conferences and exhibitions for product launches are the major contributors to the MICE segment in city centre hotels, whereas company off-sites contribute significantly toward MICE demand for hotels/resorts on the East Coast Road (ECR) stretch from Chennai to Mahabalipuram.

Source: Jones Lang LaSalle Hotels Research, India

Leisure Segment

Besides being an established business destination, Chennai is also a tourist’s paradise due to the presence of various tourist attractions within and around the city. Its proximity to destinations like Mahabalipuram and Puducherry add impetus to the growth of leisure demand sources.

Having an international airport, Chennai acts as a gateway to the state of Tamil Nadu with many significant religious temples located in cities like Tirupati, Kanchipuram and Tanjore.

Chennai is an integral part of various South Indian tourism circuits, the most famous of which is called the Golden Triangle of Tamil Nadu. It includes a tour of Chennai, Mahabalipuram and Puducherry through the ECR (also known as Chennai’s Entertainment Corridor). Whilst Mahabalipuram, with its vernacular temple architecture, is a religious destination, Puducherry has emerged over the years as a tranquil beach destination and is regarded as one of the best on the eastern coast of India. Both of these cities are popular with the local residents of Chennai as a weekend getaway.

List of Major Companies in Chennai

Page 8: Market Insight - Moneycontrol

8 Hotel Intelligence • Chennai, India • April 2012

Entertainment Corridor of Chennai

Medical Tourism

Chennai is emerging as one of the biggest medical hubs in South-East Asia. The city offers world-class treatments in the fields of cardiology, oncology, eye care, nephrology and orthopedics. Apollo

Hospitals, started in Chennai and was one of the first corporate hospitals in India to provide medical treatments to foreign tourists. Other prominent hospitals in Chennai are Madras Medical Mission Hospital, MIOT Hospital and Fortis Malar Hospital.

Vivanta by Taj Fisherman’s Cove

Radisson Blu Resort Temple Bay

Page 9: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 9

Tourism Market Profile

Being an economic and cultural centre in South India, Chennai has witnessed double-digit growth in international and domestic visitation over the past eight years, from financial year (FY) 2003-04 through 2010-11.

• International passenger traffic has increased from 2 million during 2003-04 to almost 4.2 million in 2010-11, which translates to an absolute growth of more than 100%.

• Domestic passenger traffic has increased from 2.5 million in 2003-04 to 7.8 million in 2010-11, recording a CAGR of 17.6%.

*YTD - April through November Source: Airports Authority of India, Jones Lang LaSalle Hotels Research, India

Chart 3: International Passenger Traffic at Chennai International Airport

4,500,000

2003-04 YTD 20122009-102008-092007-082006-072005-062004-05

CAGR 10.9% Growth 0.7%

Pass

enge

r Tra

ffic

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500,000

2010-11 YTD 2011

Chart 4: Domestic passenger traffic at Chennai International Airport

*YTD - April through November Source: Airports Authority of India, Jones Lang LaSalle Hotels Research, India

2003-04 YTD 20122009-102007-082006-072005-062004-05

CAGR 17.6%Growth 13.2%

Pass

enge

r Tra

ffic

9,000,000

8,000,000

7,000,000

6,000,000

5,000,000

4,000,000

3,000,000

2,000,000

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2008-09 2010-11 YTD 2011*

Page 10: Market Insight - Moneycontrol

10 Hotel Intelligence • Chennai, India • April 2012

List of Existing Hotels in Chennai

Source: Jones Lang LaSalle Hotels Research, India

Chennai Accommodation Market

Serial No. Hotel Location Category Keys1. Taj Coromandel Mahatma Gandhi Road Luxury 2022. Hyatt Regency Anna Salai Upper upscale 3273. Sheraton Park Hotel & Towers T.T.K. Road Upper upscale 2834. Le Meridien GST Road Upper upscale 2405. Hilton Guindy Upper upscale 2006. Trident GST Road Upper upscale 1677. Radisson Blu City Centre Egmore Upper upscale 1608. Vivanta by Taj Connemara Binny Road Upper upscale 1509. Vivanta by Taj Fisherman’s Cove Covelong Beach Upper upscale 13010 Radisson Blu Resort Temple Bay Mamallapuram, ECR Upper upscale 14411. Radisson Blu GST Road Upper upscale 10112. My Fortune Cathedral Road Upper upscale 9013. Raintree Anna Salai Upscale 23014. Taj Club House Club House Road Upscale 22015. The Park Anna Salai Upscale 21416. The Residency Towers T Nagar Upscale 17417. GRT Grand T Nagar Upscale 13318. Asiana OMR Upscale 11419. The Residency T Nagar Upscale 11220. Raintree St. Mary’s Road Upscale 10521. Courtyard by Marriott Anna Salai Midscale 23822. Fortune Hotel Select Palms OMR Midscale 12923. Aloft OMR Midscale 12924. The Pride Hotel Evr Periyar Salai Midscale 11525. Lemon Tree Hotel Sardar Patel Road Midscale 10826. Ginger IITM Research Park, OMR Budget 8527. Comfort Inn Marina Towers Pooniamman Koil Street Budget 8428. Quality Inn Sabari OMR Budget 8429. Somerset Greenways MRC Nagar Serviced apartments 188

Total 4,656

Existing Supply

Based on our research, Chennai has 29 branded hotels with 4,656 rooms spread across different categories. Some of the existing key players operating in the city include ITC, Starwood, Hyatt, Hilton, Marriott, Oberoi, Taj and Carlson. Prominent operators that are coming up with new properties include Leela, IHG and Accor, as shown in tables below.

Page 11: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 11

Future Supply

Chart 5: Room Invetory Categorisation

Source: Jones Lang LaSalle Hotels Research, India

Serivced Apartments 4%

Luxury 35%

Midscale 25%

Upscale 3%

Upper Upscale 18%

Serial No. Name of Hotel Location Category Keys Status Projected Opening1. ITC Grand Chola Mount Road Luxury 600 2012 Under construction2. JW Marriott MRC Nagar Luxury 357 - Construction on hold3. The Leela Palace MRC Nagar Luxury 329 2012 Under construction4. Park Hyatt Velachery Luxury 200 2012 Under construction5. Anantara East Coast Road Luxury 126 - Construction on hold6. Westin Velachery Road Upper upscale 215 2012 Under construction7. Le Meridien East Coast Road Upper upscale 97 2014 Under construction8. Ramada Vandalur Upscale 100 2012 Under construction9. Trader’s Hotel OMR Midscale 302 2014 Under construction10. Gateway Sholinganallur, OMR Midscale 190 2013 Under construction11. Novotel Sholinganallur, OMR Midscale 150 2013 Under construction12. Park Plaza Mylapore Midscale 140 2012 Under construction13. Royal Orchid Radhakrishnan Salai Midscale 126 2012 Under construction14. Ibis Sholinganallur, OMR Economy 200 2013 Under construction15. Ibis Mount Road Economy 160 2014 Under construction16. Sarovar Hometel Sriperumbudur Economy 170 2013 Under construction17. Fraser Residence OMR Serviced apartments 158 2013 Under construction

Total 3,620

According to Jones Lang LaSalle Hotels’ research, there are 17 hotels currently under construction in the branded segment in Chennai with a total inventory of 3,620 rooms. However, this number excludes an inventory of almost 2,500 rooms that are currently in various stages of planning and expected to hit the market within the next five to seven years. It should be noted that the bulk of the upcoming supply is being developed along OMR albeit with a number of projects planned in Sriperumbudur and thus can be refered as the future growth corridors for Chennai’s lodging market.

The majority of the upcoming supply in Chennai will be in the luxury segment (35%), with fewer rooms planned in the midscale (25%), upper upscale (18%) and economy segments (15%). Serviced apartments and upscale segments contribute only 4% and 3% respectively.

Economy 15%

List of Upcoming Branded Hotels in Chennai

Source: Jones Lang LaSalle Hotels Research, India

Page 12: Market Insight - Moneycontrol

12 Hotel Intelligence • Chennai, India • April 2012

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Page 13: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 13

Existing Hotels1 The Pride2 Comfort Inn Marina Towers3 Radisson Blu City Center4 Vivanta by Taj Connemara5 Taj Club House6 Taj Coromandel7 The Park8 The Residency9 Courtyard by Marriott10 GRT Grand11 The Residency Towers12 My Fortune13 Hyatt Regency14 Raintree Anna Salai15 Sheraton Park Hotel & Towers16 Raintree St. Mary’s Road17 Hilton18 Somerset Greenways19 Lemon Tree20 Le Meridien21 Radisson Blu22 Trident23 Vivanta by Taj Fisherman’s Cove24 Radisson Blu Resort Temple Bay25 Ginger26 Fortune Hotel Select Palms27 Aloft28 Asiana29 Quality Inn Sabari

Upcoming Hotels1 Ibis2 Royal Orchid3 Park Plaza4 JW Marriott5 The Leela Palace6 Park Hyatt7 ITC Grand Chola8 Westin9 Ramada10 Sarovar Hometel11 Le Meridien12 Anantara13 Trader’s Hotel14 The Gateway Hotel15 Fraser Residence16 Ibis17 Novotel

Page 14: Market Insight - Moneycontrol

14 Hotel Intelligence • Chennai, India • April 2012

Hotel Trading Performance

Source: Jones Lang LaSalle Hotels Research, India*YTD 2011-12: April to December 2011

Chart 6: Market Wide Performance of Branded Hotels in Chennai

7,000

0.02010-112009-102008-09

ADR,

Rev

PAR

(INR)

6,000

5,000

4,000

3,000

2,000

1,000

56.0%

70.0%

68.0%

66.0%

64.0%

62.0%

60.0%

58.0%

Occu

panc

y (%

)

ADR RevPAR Occupancy (%)

The graph below represents marketwide performance of branded hotels in Chennai, beginning FY 2008-09 through 2011-12 (year-to-date).

Similar to other Indian cities, RevPAR in Chennai peaked in 2008-09 at INR 4,400 before declining over the next year as demand conditions softened and new supply emerged. During 2010-11, occupancy levels reached 68%, which is 4% higher than the market high of 64% in 2008-09 and boosted by the overwhelming rise in domestic as well as international passenger traffic resulting from stabilising global economies. Offsetting this has been the continued decline in average rates with ADR averaging INR 6,100 in 2010-11, 12% below the 2008-09 high of INR 7,000.

For YTD 2012, occupancy levels registered a decline of 300 basis points to reach 65%. A significant increase in supply can be attributed to this decline. Average rates, however, remained stable during this period at approximately INR 6,100.

S. No. Hotel Rooms Year 1. Radisson Blu City Center 160 1Q 20122. Hyatt Regency 327 3Q 20113. Somerset Greenways 188 3Q 20114. Hilton 200 1Q 2011

Total 875

8,000

YTD 2011-12*

Recent Hotel Openings

Page 15: Market Insight - Moneycontrol

Hotel Intelligence • Chennai, India • April 2012 15

ConclusionChennai has emerged as India’s bustling business destination with the growth of manufacturing (automobile) and service (BFSI, IT/ITeS) sectors, supported by excellent road, rail and air connectivity, as well as a large sea port.

Growing business activity in the region has caught the attention of developers and operators, resulting in an inflow of branded hotel inventory into the market. Chennai currently has 29 hotels with an inventory of 4,656 rooms. The existing supply in Chennai is expected to experience a significant increase with an upcoming inventory of 3,620 rooms spread across 17 hotels within three years.

As a result of growing demand, occupancy levels have been fairly stable during the past four years. However, with a

continuous addition of branded supply, the market has witnessed a decline in average rates. Because of this, there has been an 11% decline in RevPAR since 2008-09.

In the near term, we expect marketwide average rates and occupancy levels to remain constrained as new supply opens in 2012 and 2013, with a high proportion of new rooms in the luxury and upper upscale segments. However, the adverse impact is expected to be short-lived with significant commercial and industrial developments planned across the city. In particular, the Sriperumbudur submarket is expected to become an attractive and desirable market for hotel investors and operators as it is emerging as a significant growth corridor in Chennai with no branded hotel supply to date.

Page 16: Market Insight - Moneycontrol

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Singapore9 Raffles Place#38-01 Republic Plaza Singapore 048619tel: +65 6536 0606fax: +65 6533 2107

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Jones Lang LaSalle Hotels, Jones Lang LaSalle Hotels is a global real estate services firm focused exclusively on hotels & hospitality. We provide acquisition and financing advice, valuations, invest-ment sales and asset management for luxury hotels, select service and budget hotels, smaller hotels and pubs, from single assets to large portfolios and mixed-use developments. In the last five years we completed nearly 4,000 advisory and valuation assignments and more sale, purchase and financing transactions than any other hotels real estate firm in the world… worth over $30 billion. With 43 offices in 20 countries and 265 hotels real estate experts, no other firm is better connected. Through our depth and breadth of research and experience, with 75 Research Reports each year, we know the market at every level, we know the players and we know how to get results.

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