Sin título de diapositivaUna Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Marcelo García Dieguez. Director Médico
Bahía Blanca, Noviembre de 2004
“1ª Jornada sobre ERROR EN MEDICINA Y
SEGURIDAD DEL PACIENTE. EXPERIENCIA
EN ARGENTINA 1989 -2004”
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Fuente: sigma.org,ar
Bahía Blanca
289.918 habitantes (Proyeccion 2005 datos INDEC)
Tasa de incremento medio anual de la población (1991/ 2001). 4,3/ 1000 habitantes, inferior a la provincial (8,9),
2 Hospitales Públicos, 5 Hospitales Privados sin fines de lucro
1200 médicos
Nuestro entorno
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Hospital de mediana complejidad
Complejo Hospitalario con el Hospital Privado del Sur (Alta Complejidad)
Atención ambulatoria: médica, fonoaudiológica y kinesiológica
Servicios no convencionales:
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
2002-2004
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Actividad de Hospitalización
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Ranking de facturación por OS
Año 2004
Financiador
Hoja7
0
0
0
0
0
0
RANKING INTERN
PLANILLA COMPARATIVA DE INTERNACIONES
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Actividad de Urgencias
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Actividad Ambulatoria
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Grupo Interno de Calidad desde 2003 multiprofesional
Gestion de relevamiento con diversos manuales
Deteccion de debilidades
Planificacoin de intervenciones para mejorlas
Amplia convocatoria a todos los sectores para la selección de indicadores para un tablero de control con diferentes niveles de acceso
Nuestro compromiso es la mejora continua.
Programa de Calidad
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Programa de Evaluación de Calidad
Sistema Gestión Calidad
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Resultados Preliminares
Trabajo de Campo:
Grupos focales
Objetivo
Caracterizar la cultura del error y la seguridad de los pacientes
Explorar experiencias grupales e individuales
Indagas sobre percepciones, creencias y actitudes
Identificar necesidades de capacitación e información
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Entrevistas (10)
Promedio de ejercicio profesional: 13,3 (5-40)
Promedio de antigüedad en la institución: 7,7 (2-26)
Resultados Preliminares
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Se detectan intenciones de trabajo pero con deficit organizacional
El reconocimiento del error esta condicionado por el miedo al castigo
Falta reconocimiento de la problemática entre los médicos, la culpa se traslada al “otro”
Se percibe al error como una posibilidad de aprendizaje
Una mirada mas desde el profesional que desde el paciente
Resultados Preliminares
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Facilitadores del error
Falta de tiempo por sobrecarga de trabajo
Multiempleo
Multiplicadores
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Resultados Preliminares
Encuestas:
Se continua desarrollando
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Gráfico1
4.01
34%
Enter data from individual surveys below, entering each person's response on a separate line. Data should be entered numerically using the following:
Disagree Strongly = 1 Disagree Slightly = 2 Neutral = 3 Agree Slightly = 4 Agree Strongly = 5
Questions not answered or answered as Not Applicable should be left blank. Do not enter a "0" or other value.
JOB DESCRIPTION SELECTED BY RESPONDENT
EXPERIENCE IN POSITION
EXPERIENCE IN SPECIALTY
EXPERIENCE IN ORGANIZATION
Q1
Q2
Q3
Q4
Q5
Q6
Q7
Q8
Q9
Q10
Q11
Q12
Q13
1
5
5
5
4
4
5
5
5
4
5
5
5
5
5
5
5
5
5
5
2
4
4.76
4.57
89
x
x
x
x
x
Enfermeria
2
4
4
4
4
5
4
4
5
4
4
5
5
5
4
5
4
4
2
5
5
5
4.14
3.86
71
x
x
x
x
x
Enfermeria
3
4
4
5
5
4
4
4
5
4
5
3
5
5
4
5
4
3
5
5
5
5
4.24
3.86
71
x
x
x
x
x
Enfermeria
4
5
5
5
5
4
4
5
5
4
5
5
5
5
4
5
5
3
4
5
5
4
4.43
4.29
82
x
x
x
x
x
Enfermeria
5
4
4
4
5
4
4
3
5
1
1
4
5
5
4
4
4
3
3
5
5
5
3.71
3.00
50
x
x
x
x
x
Enfermeria
7
5
5
5
5
4
5
5
5
5
5
5
5
5
5
4
5
4.75
4.50
88
x
x
x
x
x
Enfermeria
8
1
5
5
5
4
3
3
3
5
5
3
5
5
5
5
3
5
5
5
4.00
3.00
50
x
x
x
x
x
Enfermeria
9
5
2
2
4
4
2
2
2
2
2
3
2
2
4
4
4
2
5
5
5
2.95
2.71
43
x
x
x
x
x
Enfermeria
10
1
2
5
5
3
2
2
4
1
5
3
5
4
4
4
3
2
5
2
5
3.45
3.29
57
x
x
x
x
x
Enfermeria
11
4
3
5
5
4
4
5
4
5
5
4
5
5
4
4
4
4
5
5
5
5
4.29
4.00
75
x
x
x
x
x
Enfermeria
13
4
4
4
4
2
2
2
1
2
2
5
5
3
4
4
3
5
4
4
2
3.20
2.43
36
x
x
x
x
x
Enfermeria
14
4
2
2
3
3
2
2
4
1
5
4
5
1
4
2
3
4
4
4
4
3.05
3.17
54
x
x
x
x
x
Enfermeria
15
1
2
2
4
1
1
1
4
2
2
5
5
2
4
5
2
5
2
5
3.00
2.83
46
x
x
x
x
x
Quirofano
17
5
2
1
1
2
5
5
2
3
5
4
2
5
1
1
4
3
3.00
3.57
64
x
x
x
x
x
Quirofano
18
5
2
1
1
2
5
5
1
3
5
5
4
4
1
5
5
2
3.41
3.57
64
x
x
x
x
x
Quirofano
19
5
4
1
1
2
5
5
4
3
5
5
5
2
4
2
5
5
2
3.72
4.29
82
x
x
x
x
x
Quirofano
20
5
1
1
4
1
5
5
4
3
5
5
5
1
5
5
2
3.69
3.86
71
x
x
x
x
x
Quirofano
21
5
4
3
1
1
3
1
4
3
2
5
4
3
4
4
5
5
3
4
3.37
3.29
57
x
x
x
x
x
Quirofano
22
4
2
4
5
4
3
3
5
4
4
4
4
2
4
3
4
4
4
5
3.68
3.71
68
x
x
x
x
x
Quirofano
23
4
2
2
5
2
3
3
4
2
4
5
5
4
3
2
5
4
5
3.44
3.00
50
x
x
x
x
x
Quirofano
34
4
2
1
2
2
1
2
3
4
5
4
4
5
2
5
5
2
2
5
5
4
3.10
3.29
57
x
x
x
x
x
Enfermeria
35
5
3
4
4
5
3
3
3
5
4
5
5
5
4
5
1
4
5
5
5
5
4.00
3.86
71
x
x
x
x
x
Enfermeria
38
4
4
5
4
4
2
4
2
4
5
5
5
4
5
5
3
5
4
2
5
4.15
3.83
71
x
x
x
x
x
Enfermeria
39
4
5
5
2
4
2
4
4
5
5
5
5
5
2
5
5
5
2
5
5
5
4.05
3.71
68
x
x
x
x
x
Enfermeria
40
4
1
1
5
4
1
5
5
4
1
5
5
1
2
2
2
5
2
5
1
5
3.33
4.14
79
x
x
x
x
x
Enfermeria
41
5
4
5
4
5
4
5
4
5
5
4
5
5
5
5
5
5
4
4
4
5
4.52
4.14
79
x
x
x
x
x
Enfermeria
43
4
5
5
4
5
5
3
3
5
5
5
5
5
5
3
2
5
1
5
4.42
4.43
86
x
x
x
x
x
Enfermeria
44
3
4
5
3
4
4
4
4
5
4
5
5
5
4
5
5
5
5
5
5
4
4.24
3.57
64
x
x
x
x
x
Enfermeria
45
4
4
4
3
5
5
5
5
5
4
5
5
5
4
4
5
5
4.29
4.17
79
x
x
x
x
x
Enfermeria
46
5
5
3
5
5
5
5
3
5
5
5
4.27
3.67
67
x
Enfermeria
47
5
1
5
5
4
1
5
5
5
5
5
5
5
3
5
5
5
5
4.17
4.43
86
x
x
x
Enfermeria
48
3
5
5
5
5
5
3
3
5
5
5
5
5
5
5
5
5
5
5
4.47
3.67
67
x
x
x
x
x
Enfermeria
49
4
4
4
5
4
4
4
5
5
5
5
5
5
5
5
2
4
4
4
2
5
4.38
4.71
93
x
x
x
x
x
Enfermeria
50
3
5
5
4
5
5
5
4
4
5
5
5
5
5
5
5
4
4
4
5
5
4.43
3.71
68
x
x
x
x
x
Enfermeria
51
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4.81
4.43
86
x
x
x
x
x
Cocina
52
3
1
5
1
5
3
5
1
4
4
5
3
3
5
3
3
3
5
3.44
3.20
55
x
x
x
Cocina
53
4
4
4
5
5
5
4
5
4
5
4
5
5
4
4
5
5
5
5
5
5
4.43
4.00
75
x
x
x
x
x
Cocina
54
5
5
5
5
5
5
4
4
5
5
5
5
5
3
3
4
5
4
1
5
4.60
4.86
96
x
x
x
x
x
Cocina
55
4
5
5
5
4
5
5
5
5
4.78
4.60
90
x
x
x
x
x
Cocina
56
4
5
5
4
5
5
4
4
4
2
5
5
4
3
3
5
4
5
4
4
5
4.14
3.57
64
x
x
x
x
x
Cocina
57
5
5
5
5
4
5
5
4
4
5
5
5
5
5
4
5
5
5
5
2
5
4.76
4.57
89
x
x
x
x
x
Cocina
62
5
5
5
5
3
5
5
5
5
5
5
5
5
1
4.86
4.50
88
Lavadero
64
5
4
4
5
5
3
5
5
5
5
5
5
5
1
5
4.20
3.80
70
x
x
x
x
x
Lavadero
65
5
5
5
5
4
5
4
5
5
5
5
5
5
5
5
5
2
4.82
4.50
88
x
x
x
x
x
Lavadero
67
5
5
5
5
1
5
5
5
5
5
5
5
5
1
5
4.20
3.00
50
x
x
x
x
x
Lavadero
71
1
1
5
4
4
5
4
5
5
5
3
5
5
5
5
3.87
3.17
54
x
x
x
x
x
Mucamas
73
2
2
2
2
4
3
3
4
4
4
4
4
3
2
3
3
4
4
4
4
3.15
3.00
50
x
Mucamas
74
1
1
5
4
4
5
5
5
5
4
5
5
5
5
5
5
5
4.12
3.33
58
x
x
x
x
x
Mucamas
77
3
5
5
4
3
3
3
4
1
5
1
1
1
5
5
5
3.13
2.50
38
x
x
x
x
x
Mucamas
78
3
4
5
4
3
3
4
3
5
3
5
5
3
4
4
3
4
5
3
3.84
3.50
63
x
x
x
x
Mucamas
79
3
5
3
3
1
5
5
5
5
5
5
5
5
5
5
5
5
4
5
4.32
3.83
71
x
x
x
x
x
Mucamas
80
5
4
5
3
2
4
5
5
4
2
5
5
5
5
5
5
5
4
5
4.26
3.50
63
x
x
x
x
x
Mucamas
81
3
5
5
5
5
5
1
5
5
5
5
5
4
3
5
4.40
3.00
50
x
x
x
x
Mucamas
83
3
5
5
5
5
5
1
5
5
5
5
5
5
4
3
5
4.44
3.00
50
x
x
x
x
x
Mucamas
91
4
4
4
4
5
4
3
3
3
5
5
5
2
4.08
3.71
68
x
x
x
x
Administracion
93
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
4.75
4.00
75
x
x
x
x
Administracion
95
2
5
5
5
5
5
3
5
4
4
5
5
4.08
3.20
55
x
x
x
x
x
Administracion
96
5
3
5
5
3
3
4
5
5
5
5
3
5
5
4.36
5.00
100
x
x
x
x
x
Administracion
99
3
3
4
4
5
5
5
3
5
1
5
5
5
3
3
3
5
5
4
4
3
3.86
3.29
57
x
x
x
x
Administracion
100
4
5
5
5
5
4
5
4
5
3
5
3
3
5
5
5
3
4
5
5
5
4.24
3.86
71
x
x
x
x
Administracion
102
4
5
5
4
5
5
4
5
5
2
5
4
5
5
2
4.47
4.20
80
x
x
x
x
x
Administracion
103
4
3
5
4
5
3
4
5
5
2
5
4
5
5
3
4
5
2
4
4.16
4.14
79
x
x
x
x
Administracion
104
2
5
5
4
5
4
3
4
4
1
5
5
5
5
5
5
5
4
5
3
5
4.24
3.29
57
x
x
x
x
x
Administracion
105
4
5
5
4
5
5
5
5
5
5
5
5
4
5
5
5
5
5
5
5
4.65
4.00
75
x
x
x
x
x
Administracion
131
1
4
5
4
3
2
2
2
1
5
5
5
5
5
5
5
3
5
5
2
2
3.71
3.14
54
x
x
x
x
x
158
4
5
5
5
4
5
5
5
2
5
5
5
2
2
5
5
5
5
5
5
4.25
3.86
71
x
x
x
x
x
Laboratorio
159
4
3
5
5
5
4
3
3
5
5
5
3
5
2
5
4.27
4.33
83
x
x
x
x
x
Laboratorio
160
4
2
5
4
5
2
4
3
5
5
4
4
4
5
5
5
4
2
4
4.11
4.17
79
x
x
x
x
x
Laboratorio
161
4
4
5
5
3
4
3
2
5
4
5
5
3
3
5
3
4
3.94
3.25
56
x
x
x
x
x
Laboratorio
162
4
5
5
2
2
2
2
5
2
2
5
5
2
4
2
3
5
5
4
5
2
3.29
3.00
50
x
x
x
x
Laboratorio
163
5
5
4
4
5
3
5
5
4
5
4
4
4
4
5
5
5
5
5
4.32
4.00
75
x
x
x
x
x
Laboratorio
153
5
4
4
5
2
3
4
5
5
4
4
5
5
5
5
5
4.13
4.20
80
Farmacia
155
5
4
3
5
2
3
4
5
3
4
4
5
5
5
5
5
3.94
3.80
70
156
5
4
5
5
4
3
4
5
5
5
4
4
5
5
5
5
5
5
4.39
4.33
83
157
5
4
5
5
5
4
4
5
5
5
3
3
5
5
5
5
5
4.35
4.33
83
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3.4226190476
4.1950776386
3.6506265664
4.1043441938
3.8
3.9537817006
3.7134920635
3.6823968623
3.7172619048
4.2569280951
3.8557539683
0
0
0
0
0
0
60.5654761905
66.2656641604
70
67.8373015873
67.931547619
71.3938492063
0
0
0
0
0
0
0.125
0.3157894737
0.3333333333
0.3333333333
0.375
0.5
Age
Age
Overall Mean and Safety Climate Mean by Experience in Position
4.063262552
3.7244897959
3.9005142089
3.6543290043
4.1920634921
3.9444444444
3.9836625878
3.6214285714
4.286163325
3.9057142857
4.1045275566
3.671031746
4.0804096639
3.626984127
Question #
68.112244898
66.3582251082
73.6111111111
65.5357142857
72.6428571429
66.7757936508
65.6746031746
0.1428571429
0.2727272727
0.3333333333
0.35
0.4
0.4166666667
0.5
Overall Mean and Safety Climate Mean by Experience in Specialty
3.8826521554
3.6115207373
4.1378446115
3.880952381
3.9568411224
3.6
4.1209712394
3.8088095238
3.9903511405
3.5782312925
4.2880952381
4
4.214143983
3.7649350649
65.2880184332
72.0238095238
65
70.2202380952
64.4557823129
75
69.1233766234
0.1935483871
0.3333333333
0.3333333333
0.4
0.4285714286
0.5
0.5454545455
Overall Mean and Safety Climate Mean by Experience in Organization
4.1152882206
3.875
4.1463946324
3.8107142857
3.9662933009
3.5492063492
3.9861746912
3.7157142857
4.1920634921
3.9444444444
3.9779780333
3.6413919414
4.1402777778
3.7142857143
71.875
70.2678571429
63.7301587302
67.8928571429
73.6111111111
66.0347985348
67.8571428571
0.25
0.25
0.2857142857
0.3142857143
0.3333333333
0.3846153846
0.6666666667
3.8210968598
3.4372294372
3.8658457513
3.476007326
3.8740372757
3.5011337868
4.1240754979
3.8807619048
4.3375137977
3.9912087912
60.9307359307
61.9001831502
62.5283446712
72.019047619
74.7802197802
0.0909090909
0.2307692308
0.2380952381
0.4
0.6153846154
3.7111111111
3.9176470588
4.4642857143
4.0740740741
3.8333333333
3.4404761905
3.4545454545
4.012345679
3.602739726
3.7816091954
4.4494382022
4.6794871795
4.6829268293
4.0789473684
4.1975308642
4.3924050633
3.7857142857
4.202247191
4.5888888889
3.7
4.5125
INSTRUCTIONS
Once you have collected your survey results, use the following instructions to
input and track your results in the Survey Tool:
1.
If you are not already on the Raw Data worksheet, click on the worksheet
tab entitled “Raw Data”, which can be found in the lower left-hand corner
of the Excel window.
2.
If you have not done so already, fill out the “Month & Year of Survey”,
“Number of Survey’s Distributed” and “Number of Responses Received”
fields in the upper left hand corner of the worksheet. The values you
enter should be placed in the yellow-highlighted cells to the immediate
right of the labels. In general, yellow-highlighted cells indicate those cells
into which information should be directly typed. Green-highlighted cells
indicate those cells whose contents should not be altered.
Deleting or
functionality of the tool; be careful to avoid doing this.
If you do alter
any of the green-highlighted cells, don’t panic: you can simply undo your
change by hitting <control>-z, or by selecting “undo” from the Edit menu
at the top of your Excel screen.
3.
Enter in individual survey results, one survey per line, in the central,
yellow-highlighted section of the worksheet. Survey question answers
are typed in on the left half of the sheet, while demographic information
on the survey-taker is entered in to the right side of the sheet by ticking
with an “x” the appropriate column in each category. Note that Overall
Mean, Safety Climate Mean, and Safety Climate Score are automatically
calculated for each survey respondent, and aggregate results Overall
Mean, Safety Climate Mean, and Percent Respondents Viewing Safety
as Positive are automatically recalculated every time survey data is
added or changed.
4.
Once you have finished entering the raw survey results, click on the next
worksheet tab, entitled “Derived Data”. This sheet performs calculations
and manipulates the data to give you results quickly and easily. The data
on this sheet is also used to source the graphs which can be found on
the subsequent worksheets. The first thing you probably want to do on
this sheet is to click the button which reads “Recalculate and Sort”,
above the column entitled % With Positive Safety Score. This will
calculate the % of respondents who reported a positive safety score
broken down by different demographic criteria.
Note that, unlike other
derived values on this worksheet, you will need to recalculate these
values every time you make changes to the raw survey data on the
previous worksheet by clicking the “Recalculate and Sort” button.
Other derived data are calculated automatically without any special
prompting. Again, note that green-highlighted cells should not be
manually altered.
5.
Now that you have calculated all your survey’s derived data values,
browse the graphs on the next several worksheets by clicking on the
appropriate tab at the bottom of your Excel window. All sheets but the
last contain 4 graphs showing the results in different ways. Each of these
worksheets displays the data broken down by a different demographic
category.
6.
If you’d like to see the categories on the x-axis of a graph ordered by
result from least to greatest, navigate back to the Derived Data
worksheet, and press the “Sort” button above the result type used by the
graph you’re interested in. All instances of the graph describing that
particular result type will be re-ordered appropriately. To get things back
to their original configuration, simply click the “Return to Original Order”
button on the Derived Data worksheet.
INSTRUCTIONS
Once you have collected your survey results, use the following instructions to
input and track your results in the Survey Tool:
1.If you are not already on the Raw Data worksheet, click on the worksheet
tab entitled “Raw Data”, which can be found in the lower left-hand corner
of the Excel window.
2.If you have not done so already, fill out the “Month & Year of Survey”,
“Number of Survey’s Distributed” and “Number of Responses Received”
fields in the upper left hand corner of the worksheet. The values you
enter should be placed in the yellow-highlighted cells to the immediate
right of the labels. In general, yellow-highlighted cells indicate those cells
into which information should be directly typed. Green-highlighted cells
indicate those cells whose contents should not be altered. Deleting or
changing the contents of green-highlighted cells will harm the
functionality of the tool; be careful to avoid doing this. If you do alter
any of the green-highlighted cells, don’t panic: you can simply undo your
change by hitting <control>-z, or by selecting “undo” from the Edit menu
at the top of your Excel screen.
3.Enter in individual survey results, one survey per line, in the central,
yellow-highlighted section of the worksheet. Survey question answers
are typed in on the left half of the sheet, while demographic information
on the survey-taker is entered in to the right side of the sheet by ticking
with an “x” the appropriate column in each category. Note that Overall
Mean, Safety Climate Mean, and Safety Climate Score are automatically
calculated for each survey respondent, and aggregate results Overall
Mean, Safety Climate Mean, and Percent Respondents Viewing Safety
as Positive are automatically recalculated every time survey data is
added or changed.
4.Once you have finished entering the raw survey results, click on the next
worksheet tab, entitled “Derived Data”. This sheet performs calculations
and manipulates the data to give you results quickly and easily. The data
on this sheet is also used to source the graphs which can be found on
the subsequent worksheets. The first thing you probably want to do on
this sheet is to click the button which reads “Recalculate and Sort”,
above the column entitled % With Positive Safety Score. This will
calculate the % of respondents who reported a positive safety score
broken down by different demographic criteria. Note that, unlike other
derived values on this worksheet, you will need to recalculate these
values every time you make changes to the raw survey data on the
previous worksheet by clicking the “Recalculate and Sort” button.
Other derived data are calculated automatically without any special
prompting. Again, note that green-highlighted cells should not be
manually altered.
5.Now that you have calculated all your survey’s derived data values,
browse the graphs on the next several worksheets by clicking on the
appropriate tab at the bottom of your Excel window. All sheets but the
last contain 4 graphs showing the results in different ways. Each of these
worksheets displays the data broken down by a different demographic
category.
6.If you’d like to see the categories on the x-axis of a graph ordered by
result from least to greatest, navigate back to the Derived Data
worksheet, and press the “Sort” button above the result type used by the
graph you’re interested in. All instances of the graph describing that
particular result type will be re-ordered appropriately. To get things back
to their original configuration, simply click the “Return to Original Order”
button on the Derived Data worksheet.
MBD01F12B67.unknown
Una Experiencia Marcelo Garcia Dieguez. Director Medico Bahía Blanca, Noviembre de 2004
Hospital “Dr. Felipe Glasman” de la Asociación Médica de Bahía Blanca
Gráfico2
Pharmacist
4.01
34%
Enter data from individual surveys below, entering each person's response on a separate line. Data should be entered numerically using the following:
Disagree Strongly = 1 Disagree Slightly = 2 Neutral = 3 Agree Slightly = 4 Agree Strongly = 5
Questions not answered or answered as Not Applicable should be left blank. Do not enter a "0" or other value.
JOB DESCRIPTION SELECTED BY RESPONDENT
EXPERIENCE IN POSITION
EXPERIENCE IN SPECIALTY
EXPERIENCE IN ORGANIZATION
Q1
Q2
Q3
Q4
Q5
Q6
Q7
Q8
Q9
Q10
Q11
Q12
Q13
1
5
5
5
4
4
5
5
5
4
5
5
5
5
5
5
5
5
5
5
2
4
4.76
4.57
89
x
x
x
x
x
Enfermeria
2
4
4
4
4
5
4
4
5
4
4
5
5
5
4
5
4
4
2
5
5
5
4.14
3.86
71
x
x
x
x
x
Enfermeria
3
4
4
5
5
4
4
4
5
4
5
3
5
5
4
5
4
3
5
5
5
5
4.24
3.86
71
x
x
x
x
x
Enfermeria
4
5
5
5
5
4
4
5
5
4
5
5
5
5
4
5
5
3
4
5
5
4
4.43
4.29
82
x
x
x
x
x
Enfermeria
5
4
4
4
5
4
4
3
5
1
1
4
5
5
4
4
4
3
3
5
5
5
3.71
3.00
50
x
x
x
x
x
Enfermeria
7
5
5
5
5
4
5
5
5
5
5
5
5
5
5
4
5
4.75
4.50
88
x
x
x
x
x
Enfermeria
8
1
5
5
5
4
3
3
3
5
5
3
5
5
5
5
3
5
5
5
4.00
3.00
50
x
x
x
x
x
Enfermeria
9
5
2
2
4
4
2
2
2
2
2
3
2
2
4
4
4
2
5
5
5
2.95
2.71
43
x
x
x
x
x
Enfermeria
10
1
2
5
5
3
2
2
4
1
5
3
5
4
4
4
3
2
5
2
5
3.45
3.29
57
x
x
x
x
x
Enfermeria
11
4
3
5
5
4
4
5
4
5
5
4
5
5
4
4
4
4
5
5
5
5
4.29
4.00
75
x
x
x
x
x
Enfermeria
13
4
4
4
4
2
2
2
1
2
2
5
5
3
4
4
3
5
4
4
2
3.20
2.43
36
x
x
x
x
x
Enfermeria
14
4
2
2
3
3
2
2
4
1
5
4
5
1
4
2
3
4
4
4
4
3.05
3.17
54
x
x
x
x
x
Enfermeria
15
1
2
2
4
1
1
1
4
2
2
5
5
2
4
5
2
5
2
5
3.00
2.83
46
x
x
x
x
x
Quirofano
17
5
2
1
1
2
5
5
2
3
5
4
2
5
1
1
4
3
3.00
3.57
64
x
x
x
x
x
Quirofano
18
5
2
1
1
2
5
5
1
3
5
5
4
4
1
5
5
2
3.41
3.57
64
x
x
x
x
x
Quirofano
19
5
4
1
1
2
5
5
4
3
5
5
5
2
4
2
5
5
2
3.72
4.29
82
x
x
x
x
x
Quirofano
20
5
1
1
4
1
5
5
4
3
5
5
5
1
5
5
2
3.69
3.86
71
x
x
x
x
x
Quirofano
21
5
4
3
1
1
3
1
4
3
2
5
4
3
4
4
5
5
3
4
3.37
3.29
57
x
x
x
x
x
Quirofano
22
4
2
4
5
4
3
3
5
4
4
4
4
2
4
3
4
4
4
5
3.68
3.71
68
x
x
x
x
x
Quirofano
23
4
2
2
5
2
3
3
4
2
4
5
5
4
3
2
5
4
5
3.44
3.00
50
x
x
x
x
x
Quirofano
34
4
2
1
2
2
1
2
3
4
5
4
4
5
2
5
5
2
2
5
5
4
3.10
3.29
57
x
x
x
x
x
Enfermeria
35
5
3
4
4
5
3
3
3
5
4
5
5
5
4
5
1
4
5
5
5
5
4.00
3.86
71
x
x
x
x
x
Enfermeria
38
4
4
5
4
4
2
4
2
4
5
5
5
4
5
5
3
5
4
2
5
4.15
3.83
71
x
x
x
x
x
Enfermeria
39
4
5
5
2
4
2
4
4
5
5
5
5
5
2
5
5
5
2
5
5
5
4.05
3.71
68
x
x
x
x
x
Enfermeria
40
4
1
1
5
4
1
5
5
4
1
5
5
1
2
2
2
5
2
5
1
5
3.33
4.14
79
x
x
x
x
x
Enfermeria
41
5
4
5
4
5
4
5
4
5
5
4
5
5
5
5
5
5
4
4
4
5
4.52
4.14
79
x
x
x
x
x
Enfermeria
43
4
5
5
4
5
5
3
3
5
5
5
5
5
5
3
2
5
1
5
4.42
4.43
86
x
x
x
x
x
Enfermeria
44
3
4
5
3
4
4
4
4
5
4
5
5
5
4
5
5
5
5
5
5
4
4.24
3.57
64
x
x
x
x
x
Enfermeria
45
4
4
4
3
5
5
5
5
5
4
5
5
5
4
4
5
5
4.29
4.17
79
x
x
x
x
x
Enfermeria
46
5
5
3
5
5
5
5
3
5
5
5
4.27
3.67
67
x
Enfermeria
47
5
1
5
5
4
1
5
5
5
5
5
5
5
3
5
5
5
5
4.17
4.43
86
x
x
x
Enfermeria
48
3
5
5
5
5
5
3
3
5
5
5
5
5
5
5
5
5
5
5
4.47
3.67
67
x
x
x
x
x
Enfer