Manual testing resume

David Romano10505 Parsley Ct

Raleigh, NC 27614 (919) 264-6390 [email protected]

AAS from DCCC N.Y. 1972Over 15 years hands on Experience in QA/QE

Current title – Senior Software Quality Engineer

Desired PositionTest Team Member/Lead, Manual QA/QE Analyst/Tester for WEB or Mobile based Software in the Raleigh NC area. Availability is negotiable.

SummaryFifteen plus years’ Experience as a QA/QE IT Professional with Large enterprise complex systems for Main Frames and main frame applications, Mobile devices & applications (including Android, IOS, and Blackberry), WEB & Mobile based installed and cloud based applications, agile/waterfall development process, manual black and white box testing, test case development, execution, problem determination, detailed problem reporting/tracking, defect prevention, root cause analysis, hardware/software test environment setup/verification, direct customer support, oral and written communications skills and liaison to both technical and non-technical staff. Excellent people management and team lead skills. Two Most recent experiences- Pharmaceutical industry testing new/modified Pharmaceutical install based applications.- Banking financial testing of mobile and Cloud based applications.

Experienced in the following test functions:, Test-environment setup, modifications, enhancements, Install ability testing IT), Unit testing (UT), Functional testing (FT, FVT), Integration testing, System testing (ST), System Integration testing SIT), System Verification testing (SVT ), Acceptance testing (AT), User Acceptance testing ( UAT ), UX (User Experience), Package testing (PT, PVT), Performance & Regression testing, Ship Verification testing (SV ), Usability testing. Agile, Waterfall Processes install based and cloud based systems.

CAREER HISTORY

Contract to PHARSIGHT, A CERTARATM COMPANY (Pharmaceutical) 3-10-2014-present Senior Software Quality Engineer (agile process)

UX verification, Test case generation, executing of installed Pharmaceutical applications Execution (Not creation or maintaining) of automated test scripts and results analyzed Defect generation, reporting, tracking and fix verification. Attend scrums status meetings, suggest possible solutions to issues. Use of Quality Center

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Contractor to BB&T banking industry (Financial/Banking) 02/2013 – 12/31/2013 Software Quality Engineer (mobile testing)Responsibilities include but not limited to:

UX verification, Test planning, Test case generation and executing of cloud and mobile based applications installed on Android, IOS, and Blackberry devices

Defect generation, reporting, tracking and fix verification. Attend status meetings and suggest possible solutions to issues.

Use of Quality Center

SciQuest 07/2012 – 02/2013Sr. Software Quality Engineer (agile process)Responsibilities include but not limited to:

Attending Scrums, Grooming and Planning sessions, Generating and executing test cases for a large enterprise complex cloud based system.

Generating, reporting, tracking and verifying bugs and bug fixes Generating and maintaining internal and external release notes Generating test cases steps in WORD as input to the automation department allowing

them to easily generate and run automated scripts for regression testing.

AKC 01/2005 - 07/2012 Sr. Lead QA/QE MANUAL WEB based Tester/Analyst (agile process)Responsibilities include but not limited to:

Team lead for the Quality Control team Develop and maintain test processes and test lab environment for all AKC GUI software

in an agile environment supporting manual white and black box cloud testing. Attend and participate in Scrums, Grooming and Planning sessions Test consists of (AT Acceptance Test, FT Function Test, SVT System verification test,

UAT User Acceptance Test, GO-Live testing and Production verification, UX (User Experience) and maintenance testing)

Generate, maintain and execution of detailed Test Plans and Test Cases for WEB based applications and data base verification

Document Track and report on defects and test progress Work with development to understand and resolve root causes of defects and design

issues Mentor CSR's to understand and support new and updated applications

Accomplishments Played a key role in implementing agile scrum methodology Implemented the use of structured test plans Implemented a guide line for risk analysis Identified and implemented unit test guide lines for development Implemented entry and exit criteria for FV and system test Implemented a mentoring process for customer support to transfer knowledge from

development to customer support.

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IBM (contractor) Software tester for IBM POS 2003 - 2004Responsibilities include but not limited to: Develop, write, and execute manual test cases for IBM’s 4680 and 4690 OS and applications, report and track defects, reporting status to the test team lead.

IBM (short term contract) April 2003 – May 2003 Project Coordinator establishing a process for track software testing progress, this process was used to report test progress, defect rates and severities, percent complete and end date projections to management.

IBM 1976 – 2001 Advisory QA/QE Analyst and Team LeadResponsibilities include but not limited to:

Project Coordinator/tester for cloud and installed WEB based applications Lead tester for IBM main frame Networking Software ACF/VTAM Manage a group of 10+ technical testers and developers’ nation-wide testing WEB based

software applications written in but not limited to Java, Java Script, DB2, HTML, XML, SAP. etc.

Track and report progress of projects to ensure quality and schedules. Customer support team lead for level 1 and level 2, with interface to level 3

(development). Customer advocate / service manager for a number of large retail stores including

Wal*Mart, K-Mart, Food Loin. Manage critical situations through to resolution, resulting in 100% customer satisfaction. Hands on testing and team Lead/manager for 27+ people.

Accomplishments Suggested and implemented a number of process changes (very similar to the agile

process) resulting in 10-30% increase in productivity including continuous fix process. Developed a spreadsheet to track progress and schedules which increased communication

efficiency by 20%. Transferred software test from IBM Raleigh to IBM Singapore including hardware &

software setup, and tester education, completion was 2 months ahead of schedule. Implemented a process change supporting software test systems and maintenance saving

over $250K per year.

EDUCATION AAS from DCCC Poughkeepsie N.Y. 1972Various IBM conducted training

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Manual testing resume

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