Manger Roles Skills PPTs

Topic: Managerial Roles and Skills

Prof. NaikMET IOMDeveloped by MET CET

Content OutlineYou will learn about:

• Management Levels• Roles and Levels• Management Roles• Skill sets• Skills and Levels

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Developed by MET CET

ObjectivesAt the end of this session, you will be able to:

• Examine the roles that managers at different levels play• Analyze the various roles that managers in an organization

play• Identify skills managers posses to be an effective manager• Given a situation, identify the roles played by a manager• Given a situation associate the skills required with the roles

played by a manager • Design a management plan with description of the roles and

responsibilities of managers at each level

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Case study DiscussionLet’s Discuss

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A District Health Management Team Responds to Challenges of Restructuring

Objective: In a given situation, Identify the roles, responsibilities and skills of a manager

Task: Discuss the answers to the case study your group has solved

Levels of ManagementWho a Top/ Down?

Managers who supervise and coordinate the activities of operating employees.

Largest group of managers in organizations. Implement top management’s policies and plans.

Supervise and coordinate lower- level managers’ activities.

The relatively small group of executives who manage the organization’s overall goals,

strategy and operating policies.

First-Line/ Operating Management

Middle Management

TopManagement

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Roles of ManagementRoles and Levels

First-Line/Operating Management

Middle Management

TopManagement Lower-level managers who supervise

the operational activities of the organization

Directly involved with non management employees

Employees increasingly being called on to be innovative and entrepreneurial

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First-Line Management

Middle Management

TopManagement

Responsible for translating strategic goals and plans into more specific objectives and activities

Traditional role was that of an administrative controller who bridged the gap between higher and lower levels

Evolving role is that of a developmental coach to the people who report to them

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First-Line Management

Middle Management

TopManagement

Senior executives responsible for overall management of an organization

Focus on long-term issuesemphasize the survival, growth, and effectiveness of the firm

Concerned with the interaction between the organization and its external environment

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Overlapping Roles of Managers

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Interpersonal Roles: Figurehead Leader Liaison

Informational Roles: Monitor Disseminator Spokesperson

Decisional Roles: Entrepreneur Disturbance handler Resource Allocator Negotiator

Roles of ManagementRoles

Roles– Monitor

– Disseminator

– Spokesperson

Informational Interpersonal Decisional

Roles– Figurehead

– Leader

– Liaison

Roles– Entrepreneur

– Disturbance Handler

– Resource Allocator

– Negotiator

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Seek and receive information, scan papers and reports, maintain interpersonal contacts

Forward information to others, send memos

Represent the unit to outsiders in speeches and reports

Roles– Monitor

– Disseminator

– Spokesperson



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Perform ceremonial and symbolic duties, receive visitors

Direct and motivate subordinates, train, advise and influence

Maintain information links in and beyond organization

Roles– Figurehead

– Leader

– Liaison



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Initiate new projects, spot opportunities, new developments

Take corrective action during crises, resolve conflicts

Decide who gets resources, schedule, budget, set priorities

Represent department during negotiations with unions suppliers and defend interests

Roles– Entrepreneur

– Disturbance Handler

– Resource Allocator

– Negotiator

Managerial SkillsImportant Skill sets

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FundamentalManagement

Skills

Technical Skills

Interpersonal Skills

Conceptual Skills

Digital Skills

Communication Skills

Decision Making Skills

Analytical Skills


Skill sets that managers need to perform effectively

Technical skills: The job-specific knowledge required to perform a task. Common

examples include marketing, accounting, and manufacturing.

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Human(interpersonal) skills:The ability to understand, alter, lead, and influence people’s

behavior.

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Conceptual skills: The ability to analyze the whole picture

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Digital skills:Becoming more and more important with the explosion of internet

and mobile telephone and their business applications

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Communication skills:A Manager’s job involves understanding, informing

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Decision making skills:Choosing amongst alternatives

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Analytical skills:Logical, Produced after examining and identifying relation of the whole and its constituent parts

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Managerial SkillsSkills and Levels of Managers

TopManagers

MiddleManagers

LineManagers

Conceptual Human Technical

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Draw a diagram indicating degree of all the seven skills required at

• Top• Middle • Operating/Technical levels

Exercise

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Managerial Skills & Management Level

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Degree of Skill Requirements

TopManagement

MiddleManagement

First-Linemanagement

Technical SkillsC

omm

unication Skills

Hum

an Relation Skills

Analytical SkillsD

ecision Making Skills

Conceptual S

kills

Com

puter Skills

Video TimeLet’s view a video

Roles and Skills of Managers Today

Roles and Skills of ManagementWhat’s the change?

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In- class SubmissionDo not forget

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Write the names of group members

Marks:

Submit the

answers of the

case study

solved in groups

AssignmentSubmit the assignment

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Objective: To analyze the roles and skills the different managers and personnel require

Task: Analyze the given situation and answer the questions give along Submit a report on the same

Marks:

Topic: Managerial Roles and Skills

Prof. NaikMET IOMDeveloped by MET CET

Manger Roles Skills PPTs

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