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CHAPTER 4

Managing in a global environmant

1. The secondary language in china is:a) English b) Italian c) French d) German

2. The trend of other then English language in U.S is:a) 21% b) 22% c) 23% d) 24%

3. The only competitiveness between Britin and U.S in undermined by:a) Same culture b) Same language c) Ethnicity d) Good relations

4. Viewing the world solely through ones own eye and perspectives: a) Cultural pluralism b) Parochialism c) Nationalism d) Patriotism

5. The parochialistic belief that the best work approaches and practice arethose of the home country:

a) Ethnocentric attitudeb) Home attitudec) Genecentric attituded) None of these

6. Manager with attitude view every foreign operation as different anddifficult to understand is:

a) Polycentric b) Ethnocentric c) Genecentric d) Foreigner attitude7. The need of todays age is:

a) Polycentric b) Ethnocentric c) Genecentric d) Foreiner attitude8. The SAARC was established in:

a) 1980 b) 1982 c) 1985 d) 19909. The member companies of SAARC are:

a) 8 b) 9 c) 10 d) 1010.Partner of European union are in numbers:

a) 26 b) 27 c) 28 d) 2911.EU is formed in:

a) 1990 b) 1991 c) 1992 d) 199312.The common currency of EU countries is:

a) Dollars b) pounds c) Euro d) Pak rupee13.A trading alliance of 10 southeast Asia countries is:

a) ASEAN b) NAFTA c) PIPFA d) WTO14.AU is an abbreviation of:

a) Africa union b) America union c) Asian union d) Afghan union15.WTO deals with:

a)Organization behavior b) Trade c) Culture d) Technology

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16.-------------is the best way to enter in the global market:a) Cultural pluralism b) WTO c) Global sourcing d) None of

these

17.A strategic alliance in which the partners agree to form a separate,independent organization for some business purpose is:a) Franchising b) Strategic alliance c) Foreign subsidiary d) joint

venture

18.Direct investment in a foreign country that involves setting up a separateand independent facility or office:

a) Franchising b) Strategic alliance c) Foreign subsidiary d) joint

venture

19.For online diaries-----------------are used:a) E-commerce b) E-business c) Blogs d) Wikis

20.----------------- is used to create a desired web page:a) Face book b) Google c) Wikipedia d) Hotmail

Chapter 6

Managers as decision makers

1. Making choices is actually making---------a) Strategies b) Goals c) Decisions d) Planning2. The best way of attain decision making is:

a) Giving priorities b) Giving them numbers c) Writing them d) Noneof these

3. The 4th step of decision making is:a) Analyzing alternative b) Allocating weights to criteria c) Developing

alternatives d) Selecting

4. All step depends on:a) Ist step b) Next step c) Previous step d) Last step5. The limitation of decision making is process:a) Environment b) Political sites c) Social sites d) All these

6. Every body assumes that managers make logical decisions:a) Rational view b) irrational view c) economic view d) social view

7. Rationality is:a) Reality b) assumption c) history d) every where

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8. An increase commitment to a previous decision despite evidence that itmay have been wrong:

a) Escalation of commitmentb) intuitive of commitmentc) Bounded commitmentd) All these

9. Intuitive decision making is involved:a) Personal feeling b) social experience c) Economic experience d)

Financial experience

10.Cognitive based decisions are related with:a) Intuition b) Rationality c) Planning d) Commitment

11.Straight forward problems are:a) Programmed b) unsaturated c) Saturated d) bounded

12.A repetitive decision is:a) Routine b) Programmed c) Saturated d) Unbounded13.Procedure is:

a) Program b) method c) multiple steps d) all these14.Rule is an:

a) Explicit statement b) implicit statement c) simple statementd) written statement

15.How problems are called:a) Saturated b) unsaturated c) bounded d) unbounded

16.Managers make good decision only in:a) Risk b) problem c) rule d) certainty17.Making decision under certainty is:

a) Risk b) problem c) rule d) certainty18.A guideline for decision making:

a) Planning b) problem defining c) policy d) procedure19.A situation in which manager has no estimates available:

a) Bad planning b) uncertainty c) less certainty d) none ofthese

20.BPM is:a)software b) machine c) watch d) electronic device

CHAPTER : 9

Organizational structure and design

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1. The formal arrangement of organization is:a) Organizational behavior b) organizational structure c) Organizing

d) None of these

2. Dividing work activities into separate job tasks is:a) Planning b) hierarchy c) organizing d) work specialization3. An organizational design that groups together similar or relatedoccupational specialties is:

a) Divisional structure b) team structure c) functional structure d)matrix structure

4. Work specialization help employees to be:a) More effective b) more efficient c) more confident d) more

clever

5. Work teams composed of individuals from various functional specialists:a) Work specialization b) efficiency c) responsibility d) crossfunctional teams

6. The---------------------is one who tell people what to or not do.a) Supervisor b) manager c) authority d) None of these

7. The expectation to perform any work is:a) Responsibility b) efficiency c) expectation of work d) value of

work

8. The principle that a person only report to manager is:a) Unity of commandb) Unity to supervisec) Unity of thoughtsd) Hierarchy

9. Managers ability to manage effectively and efficiently is:a) Centralization b) control c) span of control d) management

10.The strength of organization control depends on:a) Employees b) manager c) top authority d) middle manager

11.The degree to which decision making takes place at upper level oforganization is:

a) Locus of control b) centralization c) decentralization d)formalization

12.The view that every employee in engaged in decision making is:a) Locus of control b) centralization c) decentralization d)

formalization

13.Giving employee maximum authority is:

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a) Employee empowermentb) Employees controlc) Locus of controld) None of these

14.The extent to which the employees behavior are guided by rule andprocedures is:a) Formalization b) Employees control c) Locus of control d) None

of these

15.A rigid and control structure characterized by high specialization is:a) Controlled organization b) bounded organization c) mechanistic

organization d) none of these

16.Flexible structure of organization is:a) Unbounded b) flexible model c) organic organization d) inorganic

17.Large organization have maximum employees:a) 1500 b) 1800 c) 2000 d) 220018.Production of items in small batches:

a) Batch processing b) unit production c) average production d)npartial production

19.Production of items in large amount is:a) Large production b) batch processing c) total production d) unit

production

20.An organizational structure in which employees continuously works onproject is:a) Divisional structureb) Functional structurec) Team structured) Project structure