Managing the People Side of M&A - CWC 20160103
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Managing the People Side of M&A
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Transcript of Managing the People Side of M&A - CWC 20160103
Managing the People Side of M&A
• Provide an overview of the four phases of an M&A integration
• Define M&A best practices• Answer questions about how to
minimize performance risk and people disruption
OBJECTIVES
• Volatile• Uncertain• Complex• Ambiguous
OUR REALITY
• Volatile• Uncertain• Complex• Ambiguous
OUR REALITYPRINCIPLES
• Transparency• Consistency• Engagement• Measurement
ORGANIZATIONAL CHANGE
A structured approach to transitioning to new ways of thinking and behaving to achieve defined results.—Prosci
• Change Management begins after the deal is completed
• Acquiring company feels superior to the acquired one (talent, capability, culture, process, technology)
• Acquired talent is not engaged in designing the new organization
• Synergies are quickly realized without deep knowledge of talent
• Cultures are assumed to be similar
COMMON MISTAKES
• VISION Different, better and compelling?
• LEADERS Personally committed?
• CAPACITY Skill, money and time?
• CULTURE Can they change enough?
• OUTCOMES Realistic given business environment?
MANAGING KEY VARIABLES
4 PHASES OF INTEGRATION
Figuring it Out
Planning for Change
Managing Change
Making it Stick
PHASE 1: FIGURING IT OUT
Figuring It Out
Planning for Change
Managing Change
Making It Stick
FIGURING IT OUT
Understanding the degree of change for and risks to integration:
• Leadership capabilities• Cultural alignment• Talent identification and
retention
PHASE 2: PLANNING FOR CHANGE
Figuring It Out
Planning for Change
Managing Change
Making It Stick
PLANNING FOR CHANGE
Creating an integration plan outlining what needs to happen, by when and by whom:
• Integration principles• Organization design and
resourcing• Policy and program
harmonization
PHASE 3: MANAGING CHANGE
Figuring It Out
Planning for Change
Managing Change
Making It Stick
MANAGING CHANGE
Maintaining momentum while managing the dynamics of the integration:
• Execute• Monitor• Course-correct
PHASE 4: MAKING IT STICK
Figuring It Out
Planningfor Change
Managing Change
Making It Stick
MAKING IT STICK
Embed the business and cultural changes into regular operations:
• Ownership• Measurement• Review
• 25 years of change management experience
• 32 major change initiatives across 60 countries
• Author of Change with Confidence Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night
Email: [email protected]
Tel: +1 416.710.3685
Twitter: philbuckley01
Site: changewithconfidence.com
About the Author, Phil Buckley
