Managing Reluctance

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Managing Reluctance May 8, 2012 Joellen Killion Senior Advisor Learning Forward 10931 W 71st Place Arvada, CO 80004-1337 Joellen.Killion @ learningforward.org

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Managing Reluctance. May 8, 2012. Joellen Killion Senior Advisor Learning Forward 10931 W 71st Place Arvada , CO 80004- 1337 Joellen.Killion @ learningforward.org. Outcomes. Develop an understanding of the rationale behind reluctance to engage with a learning coach - PowerPoint PPT Presentation

Transcript of Managing Reluctance

Page 1: Managing Reluctance

Managing Reluctance

May 8, 2012

Joellen Killion

Senior AdvisorLearning Forward

10931 W 71st Place

Arvada, CO 80004-1337

[email protected]

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Outcomes

• Develop an understanding of the rationale behind reluctance to engage with a learning coach

• Acquire strategies for engaging reluctant teachers in productive learning conversations

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Roles of CoachesReasons for Reluctance• Change-related– The change is unattractive– The destination looks worse

than where I am now– I do not understand what is

being proposed

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Roles of CoachesReasons for Reluctance

• Self-related– The journey there looks

painful– I do not want to invest the

energy

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Roles of CoachesReasons for Reluctance

• Organization-related– I don’t trust those who are

asking me to change– I don’t know if I’ll get support to

make the change– I don’t know if the organization

has the resources to support the change

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Roles of CoachesReasons for Reluctance

• Outcome-related– I do not trust that

the change will help me or my students

– I don’t know what the change looks like

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Roles of CoachesWhich reasons for reluctance

are most evident in your school or district?

• Change-related

• Self-related

• Organization-related

• Outcome-related

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ALBERTA LEARNING COACH DEFINITIONStrategies for Change• Pause• Listen• Acknowledge• Reframe

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4 Places to Pause

1. After a question is asked2. After someone speaks3. Waiting before answering4. A collective pause

Pausing

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Committed Listening

Listen without

• Formulating a response • Finding fault• Piggybacking• Developing advice• Giving a solution• Changing the speaker’s direction

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Acknowledge

• Recognize the dissonance• Appreciate the challenge• Accept the feelings

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Reframe• Reframing takes a situation and a

set of circumstances and then gives those "facts" a different meaning. This different meaning allows us to take a different approach and gives us new possibilities for the action that we might take and the responses we might make.

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ALBERTA LEARNING COACH DEFINITIONProblem Opportunity

Weakness Strength

Impossibility Goal

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ALBERTA LEARNING COACH DEFINITIONApplying Strategies• Consider one teacher that you

sense is reluctant to engaging with a learning coach.

• Identify one strategy that might work with this teacher.

• Share the strategy and the reason you think this strategy might work.

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Take Aways

• What are you taking away from our session today?