Managing Overprotective Psychologists - SISA
Transcript of Managing Overprotective Psychologists - SISA
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Managing Overprotective Psychologists ()
Martin Walsh
Psychologist / Mediator
SISA 14/08/2015
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Managing Overprotective Psychologists
Preface 1-Your Problem Solving Kit
• Information = Power Point of presentation - contact [email protected] and will email it to you)
• Hard copy
- Martin Walsh’s profile (green)
- Range of services (cream)
- Information Sheet – Work and Mental Health (white)
- Case Studies (white)
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Managing Overprotective Psychologists
Preface 2 - Martin’s relevant history:- Uni
- Incarcerated young offenders
- Human Resources
- Lecturing/tutoring (management and psych)
- Management (GM: Voc Rehab)
- Psychologist – private practice (practical, behaviour
driven, repetitively goal oriented, use of validated effective psych’l
models, many resources i.e. Information Sheets such as Work and Mental
Health – see your Kit )
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Managing Overprotective Psychologists
Overview of presentation • fgb
•Managing – close look at Mgt = POLC
•Psychologists – registered ?
•Overprotective - what? how? when? why?
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Managing Overprotective Psychologists
Management • Managing (MBA, TAFE, private colleges) – registerable?
• Scientific Management = Henri Fayol (1841 – 1925)
- Planning
- Organising
- Leading
- Controlling (re psych’s > challenging, expecting, asking, ??)
The easiest and most effective way for the employer to influence the psychologist providing services to an injured worker is through the employer exercising the control function of management.
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Managing Overprotective Psychologists
Psychologists? • fgb
• Psychologists registered ?• AHPRA 1300 419 495 • Examples of non registered ‘psychologists’
- Woman at psychic fare
- EEG and psychological treatment of learning disorders! etc
• No reg’n number and provider number = no
payment by RTW, but SISA employers?
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Managing Overprotective Psychologists
Overview of presentation • fgb
•Managing – close look at Mgt = POLC
•Psychologists – registered ?
•Overprotective - details ?
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Managing Overprotective Psychologists
Q. How shall we look at Overprotective ?
A. Step by step What ? How ? Why ?
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Managing Overprotective Psychologists
What is being over protective, (so you can identify overprotection) ?
• What is overprotection ?
- has more of a ‘welfare’ tone (= victim mentality?)
than the tone of a professional health service
- crosses a healthy professional boundary, ‘saves’
person, often by exercising a decision > dependance
- does not allow the person to ‘fail’ and let them take
responsibility for their decision/s
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Managing Overprotective Psychologists
• fgb
• What is being overprotective (so you can manage /control them) ?
- hides client away from others (isolates)
- indulges client (wrapped in cotton wool)
- delaying communication (tel calls, rpts, non-
attendance case conferences etc)
- opaque communication (high use of jargon,
complex tech’l descriptions)
- catastrophises (cog’y distorts) extent of worker’s
injury
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Managing Overprotective Psychologists
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What is being overprotective? (so you can
manage /control them) ?
- infrequent progress reports – intermittent
- inadequate progress reports – insufficient
information
- long periods of time treating the inj’dworker without
* clear progress – or adequate explanation
* relapse prevention
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Managing Overprotective Psychologists
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•What is being overprotective (so you can manage /control them) ?
- erecting unrealistic barriers to
progress without adequate
explanation
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Managing Overprotective Psychologists
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•What is being overprotective (so you can manage /control them) ?
- involved in industrial matters- not responsive to requests for information- is only one in health team who is objecting to
planned work
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Managing Overprotective Psychologists
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Just one of any of the above barriers may not be reliable.
But two, or more, barriers creates a red flag for the injured worker being over protected
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Managing Overprotective Psychologists
• fgb
•How do they overprotect (so you can
manage / control’ them)?
- use confidentiality to block or filter
information (common in welfare)
- duration of treatment (atypically long time)
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Managing Overprotective Psychologists
How do they overprotect ?• fgb
- over complicated treatment / treatment plan
- ambiguous treatment goals, sometimes unrelated to
work injury. (Example: SP and serious crush injury).
- other ?
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Managing Overprotective Psychologists
•How do they overprotect?
- erecting barriers to RTW (access to inj wkr;
information about inj wkr),
- putting in an unjustified complaint or
supporting wkr to put in an unjustified
complaint?
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Managing Overprotective Psychologists
Why do they overprotect ?• fgb
- poor training
- welfare mentality
- Poor grasp of professional boundaries ie client
and psych
- Political or ideological reasons
- Transference and counter trnaference
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Managing Overprotective Psychologists
Control function • fgb
• inspection
• limitation
• check (review work)
• monitor (intermittent overview of work)
• influence (communicate)
• restrict or limit (create barrier e.g. funding)
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Managing Overprotective Psychologists
Case studies • fgb
• Case Study One
• Case Study Two
• Case Study Three
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Managing Overprotective Psychologists
Case studies • fgb
• Applying info and tools to Case Study One to problem solve
• Applying info and tools to Case Study Two to problem solve
• Applying info and tools to Case Study Three to problem solve
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Managing Overprotective Psychologists
• fgb
Close
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